






Tilford Care Home near Farnham in Surrey is a real home for life in a beautiful, tranquil spot, providing high-quality, affordable residential, nursing, respite, palliative and dementia care.
Tilford is fully equipped to deal with a range of needs and requirements. The comfortable lounges and dining room mean there is plenty of space for group activities, or somewhere to find a quieter spot.
There's free Wi-Fi throughout the home. There will be...
Care Provided by Tilford Care & Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
Facilities
- Own Furniture if required
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Tilford Care & Nursing Home for full pricing details and T&Cs.
Contact Tilford Care & Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Lisa Kirtland (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (49)
Parking
- Free parking
Tilford Care & Nursing Home Reviews (61)
Tilford Care & Nursing Home has a Review Score of 9.6 (9.605) out of 10, based on 16 reviews in the last 2 years.
Over all time Tilford Care & Nursing Home has 61 reviews.
My dad goes unshaven for many days.
Thank you for taking the time to complete the review.
We take all feedback seriously to help us improve. We would welcome a meeting with you to discuss any issues raised.
Kindest regards
My mother has been a resident at Tilford Care & Nursing Home for just over eighteen months now, primarily due to her Alzheimer's and lack of mobility. It obviously took a while for things to settle down but we have since been very happy with Mum's care. The staff always seem to be keeping an eye on the residents in the communal areas and nothing seems to be too much trouble. The various activities that have been organised are also much appreciated by residents and relatives. We have been told about a few minor health issues but these have all been sorted out by the staff without any fuss. It's also good to see the photos posted on their social media page since Mum can't remember what she had for lunch - let alone what happened the day before. It also allows other relatives who live further away to see how Mum is doing.
Thank you so much for the review. We are also open to any suggestions for activities. We try to keep our residents as active and stimulated as possible. Thank you again.
Mother seems to be happy when we visit and as she has dementia, that's an indication that she feels comfortably settled and senses being well cared for. Each time I have spoken with staff on duty for anything, they have always been very helpful. When we visit, the staff are caring and thoughtful when dealing with residents. I know staff are very efficient about always keeping my brother up to date with my mother's health concerns which is very important to us. Although Mum is not always hungry, when we have visited the food she was given looked good and made our stomachs rumble! The home is safe and secure without looking restricted.
Thank you so much for your feedback. We really do like to hear from our families. And if you ever want to join us for a meal you are more than welcome.
They do lots of different activities with the residents. Singing, dancing, painting, flower arranging, baking and decorating cakes.
Have a BBQ in the summer for family and friends with the residents.
Thank you for your feedback. We aim to provide plenty of activities but we welcome any fresh ideas! Thank you.
We are very happy with the care our mum receives at Tilford Care & Nursing Home. There are always plenty of staff to tend to the needs of residents. Everyone is very helpful and our questions are always answered very quickly and efficiently. We are always kept informed of any changes to Mum's health and the medication she receives. Our mum seems happy and settled so we're happy too.
Thank you for your feedback. If you would like to speak to anyone so we can show you activities that take place you are more than welcome. Please let us know if we can help in any way. Thank you.
I have been treated with care, compassion and support. The staff all around the care home have been amazing. The nurses, carers, kitchen staff, housekeepers, laundrette etc superb. I have no faults all positive. The maintenance people are excellent and all the staff are superb. If I had to live in a home for the rest of my life it would definitely be this care home.
Following a six week stay in hospital, Mum required support in a safe and secure environment, which Tilford Care and Nursing Home have provided excellently. The caring staff and having a ground floor ensuite room enabled Mum, with dementia and failing eyesight, to find her way around and become settled. The food is excellent, Mum especially enjoys the the freshly made desserts and cakes. Music and bingo is always a big hit with Mum and she enjoyed the visit from Mr. Kipling the donkey.
Thank you for this positive feedback. I am sure that Mr Kipling the donkey enjoyed meeting your mum too! Thank you and we wish you all well.
My wife is a resident suffering from dementia. The staff and carers are very empathetic with the patients. They treat them as though they were their own relatives and nothing is too much trouble for them. Checks are made every hour on patients who are not in communal lounges, but in their rooms. Personally, I feel this should be every 30 minutes. My wife who has collapsed twice cannot call for help as she cannot speak and does no longer have the where with all to press alarms. Otherwise, excellent care all round.
Kind regards.
Overall, very happy with my mother's care at Tilford Care & Nursing Home. My mum seems very happy and settled considering all restrictions that the pandemic threw up. The staff have been very attentive and caring and also very informative when Mum was unwell. I am generally so pleased we made the decision to place Mum at Tilford Care & Nursing Home.
Thank you so much for this review. This means a lot to us if our families have trust in us to care for their loved ones. Your mum is a pleasure to care for. Thank you again.
My mother was in this home. The standard of care was less than we expected. She was unhappy with the way she was treated. The family felt her care was less than acceptable and after an unfortunate incident, we moved her as quickly as possible.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our care home.
We would like the opportunity to talk and investigate your feedback further.
This would give us a chance to reflect on your views and implement changes for improvement, where possible.
Following a hospital stay, my father came to live at Tilford Care & Nursing Home. The induction process involved not only my father but also us, his family, which was very helpful and reassuring at a difficult time. My father enjoys the activities and we have thoroughly enjoyed the special events in the garden, anything musical. Staff are friendly and engaging.
Thank you so much for your review. We really strive to include our families in everything we do as you are going through this process as much as your loved one. Please always come and talk to us if you need anything. Kind regards.
My partner's mother was placed in Tilford Care and Nursing Home by the hospital. We have visited regularly and have always been welcomed by staff and have been confident that mother is being looked after very well. She always says how pleased she is with all the staff. She is happy with the food she is served and is always clean and dressed properly. Her bedroom is always clean with the bedding changed daily, as is her clothing Mother is always smiling and I have no complaints at all about the standard of care.
Thank you so much for your very positive feedback about Tilford Care Home. It is our pleasure to care for your loved one and to have you as part of our Tilford family. We will share your lovely words with all the team here. Thank you
Staff and carers are very attentive. The food and snacks are of high quality, fresh cake all the time! Mum is always clean, tidy and looked after.
Thank you for your superb feedback about Tilford. We will ensure there are always plenty of cakes for your visit. We will share the feedback with our team. We are delighted that our food and cakes have made an impact, and we will share that with our kitchen staff, who will be delighted to hear this. Thank you
My Husband arrived from Hospital on the Isle of Wight. On arrival, he was very confused and upset. He didn't know what was happening or where he was. The care that was provided was second to none, he was supported as too was myself and my daughter through what was a very difficult time. I would like to thank all the staff who helped my husband, we very much appreciate it.
Thank you for such lovely feedback. We are happy that we could support him to go back closer to home for you all. We hope you are all keeping well. Kind regards.
I visited my mum today and was able to see her in her upstairs room, which was lovely and bright overlooking the courtyard. All her photos are displayed on the windowsills, and her special cushion was on the bed with a colourful patchwork quilt. All the staff are so caring and helpful, and we were given tea and biscuits and some homemade flapjack. Mum is very happy and extremely well looked after, even if she can be a bit difficult!
All staff are very caring and take very good care of my father. When he first arrived he was very confused by now he is relaxed and more comfortable with his surroundings.
Thank you for taking the time to leave a review Glenda. We are so pleased your father feels relaxed and comfortable with us.
My brother has been at Tilford since January 2019. He had previously been placed by social services, at other venues, but the move to Tilford has been the best by far. The staff have always been brilliant, and on many occasions, had to deal with his challenging behaviour. Throughout the pandemic, all the "stops" were pulled out to maintain contact with him via Zoom and the telephone. Since the easing of restrictions, again, they have managed the process very well.
Thank you Alan for your kind words. I will ensure your comments are passed onto the team.
The most uncaring nursing home I have ever been in and we intend to move our friend as soon as we can.
Thank you for taking the time to review our care home. We take all complaints and any negative experiences very seriously and would like to get to the bottom of your review and resolve it, so we can ensure your friend is well looked after and happy in our home. If you would like to email me at digital@agincare.com with more information, I can look into this further.
I would just like to thank the wonderful staff at Tilford. My mother went into their care with various problems, the patience and kindness shown to her were amazing, even when she was difficult, which I know she could be. Unfortunately, she passed away this week quite quickly, but the staff did everything they could to enable us to see her even in these very difficult times. The kindness they showed me and my father was fantastic. Thank you all so much.
I have nothing but praise for the Nursing Home, nothing is too much for them. Very caring both to the residents and their families, always willing to help and very friendly. The care for my husband has been excellent.
Bed Vacancies
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Manager at Tilford
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