Tupwood Gate Nursing Home

74 Tupwood Lane, Caterham CR3 6YE
Submit a Review
9.9 42 Reviews
  • Tupwood Gate Nursing Home, Caterham
Tupwood Gate, which provides nursing and residential care, is located in the quiet residential town of Caterham in Surrey. The care and warmth at Tupwood Gate is clear to see as soon as you arrive. The cosy, wood-lined entrance hall with comfy armchairs and a warm welcome are all a barometer of the quality of the home.

From the nursing and care staff looking after your every need, to their unique and individual bedrooms, there’s nowhere quite like Tupwood Gate. As a former diplomat’s family residence, the house offers the combination of family home with a touch of luxury.

They have everything you would expect from a quality place of care; qualified nursing and care staff working 24 hours a day, seven days a week in homely social and private spaces. Each room is individual and provides a different feel, all are comfortably furnished, light and airy.

They aim to maintain and improve quality of life, involving family and friends and making sure personal choices are understood and respected. Their many family events are always well attended and much enjoyed – families are welcomed and encouraged!

Individuals enjoy a range of pursuits including quizzes, film nights, games, active sessions, bingo, draughts, jigsaws and more. There are also trips out to the local coffee shops and vineyards, as well as visits from musical groups to entertain. Individuals can also enjoy simply relaxing in one of the comfortable lounges or in the large and private garden that residents love tending to.

At Tupwood Gate, they firmly believe that everyone deserves dignity and respect as they approach the end of their life. They provide compassionate and sensitive end-of-life care at Tupwood Gate.

Show Tupwood Gate Nursing Home on the Map

Care Provided by Tupwood Gate Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sibusiso Mudimbu (Service Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (15)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Tupwood Gate Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,800
    • RESPITE Self-Funded Residential Dementia Care from £1,800
    • RESPITE Self-Funded Nursing Care from £1,800
    • RESPITE Self-Funded Nursing Dementia Care from £1,800
  • (these prices are only a guideline, please contact Tupwood Gate Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home do have some protected times for meals, so residents can enjoy their meal fully,
    however, visitors are welcomed any other time during the day.


    The home love families and friends to take part in all aspects of life here at Tupwood Gate.


  • Parking

  • Free parking available on site.


Tupwood Gate Nursing Home Reviews (42)

Total of 42, showing 41-42
9.9

Tupwood Gate Nursing Home has a Review Score of 9.9 (9.915) out of 10, based on 27 reviews in the last 2 years. Over all time Tupwood Gate Nursing Home has 42 reviews.

Overall Experience

  • 39
  • 3
  • 0
  • 0
  • 0

Date Published

42
11
16
27
15

Review from Angela L (Daughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I choose this home for my mum over two years ago now because they acted very professionally and polite when I came to look around and discuss my mum living here.
The very first-day Mum came to this home was very upsetting for her and for me, but the staff made me feel that it was safe to leave Mum
there, and they would take care of her whilst she settled in.
To this day, all the staff are very friendly and always find the time to give an update on how Mum is doing; they also ring to say if anything is needed to keep her happy. I sometimes receive photos of activities she has been taking part in, which is great!
The new landscaping of the garden, which is now established, really makes this home a pleasant place to be in during summer for our visits.
This may sound weird, but when coming into this home, it does not smell like an old people home. This helps to reinforce the feeling that it is a "home" like any other family home.

Reply from Sue Stepney, Registered Manager/Matron at Tupwood Gate Nursing Home

Thank you for your lovely review of Tupwood Gate. We hope that the families of everyone in our care have that same peace of mind knowing their loved ones are safe and well looked after; it is fantastic to hear you felt that from day one. The garden has come along beautifully and is the main feature of the home that the residents and their families very much enjoy. We're very fortunate to care for such wonderful residents. Tupwood Gate is very much a 'family home', and we're glad you feel the same way.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosemary C (Daughter of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was placed at Tupwood from Hospital in June 2018. She eventually became a full-time resident in September 2018. We were especially happy about this as it meant she did not have to move elsewhere. She was cared for in the most excellent way by all staff, Matrons, Nurses, Care staff right down
to Kitchen, cleaning and maintenance staff. They all were caring and most friendly to residents and visitors alike. The Home was managed beautifully and kept spotless and very inviting, including the garden. Various entertainment and activities were given, inviting friends and families to join in. Mum passed away in June 2019 and we would like to thank everyone for all your good difficult work. THANK YOU ALL

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Tupwood Gate Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Tupwood Gate Nursing Home is calculated as follows: ( (290 Excellents x 5) + (27 Goods x 4) ) ÷ 317 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tupwood Gate Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Sibusiso (Busi)

Sibusiso (Busi) Mudimbu

Job Title: Service Manager

Joined: 2024

I'm Busi and I joined Cygnet in 2003 as a care support worker. In the same year I was promoted to a senior care support worker and decided to complete my nurse training as a mental health nurse in Anglia Ruskin University. After completing the qualification, I returned to Old Leigh House to complete a preceptorship. After lots of training and building experience, I became the Registered Service Manager for the same service.


I then held a number of roles outside of the organisation to acquire more skills in nursing, including being a Registered Manager in a Nursing Home for the elderly. I returned to Cygnet in July 2020 as Service Manager at Old Leigh House. In 2024 I took on a new role as a Regional Manager where predominately supported Tupwood Gate Nursing Home, before becoming the Service Manager for Tupwood later that year.


Nokutula (Tully)

Nokutula (Tully) Gogotya

Job Title: Deputy Manager

Joined: 2009

I joined Tupwood Gate in November 2009 as a registered nurse, I was made deputy manager in December 2021. I enjoy providing our residents with the support they need to make their lives as enjoyable and as comfortable as possible with the dignity they deserve.


I enjoy supporting the staff team and take staff welfare very seriously. The thing I like most about Tupwood Gate is the teamwork and inclusivity. Everyone is treated with fairness and respect. We feel empowered by Cygnet to step up when we need to.


Owen

Owen Davies

Job Title: Registered Nurse

Joined: 2021

have been working at Tupwood Gate Nursing Home since November 2021. For most of my adult life I was employed in manufacturing, I studied engineering in the late 70s and early 80s. During a St. John First Aid course, I was inspired to consider a career change to nursing. I qualified as a nurse in 2014 having studied for a diploma at Surrey University.


Initially, I was employed in the acute sector before moving into adult rehabilitation and elderly frail care. Having been offered a position as a registered nurse at Tupwood Gate, I decided to commence working for Cygnet Health Care. What I like most about working at Tupwood Gate is that I get to know the residents and their families really well, something which has not always been possible in my previous nursing roles.


Working at Tupwood Gate is enjoyable: we have a good team here and the management is supportive of all staff. When I am not being a nurse I enjoy attempting cryptic crosswords, and visiting zoos and nature reserves, I have also been trying to learn Spanish for the last 30 years! I used to volunteer as a steward at Shakespeare’s Globe in London so theatre is another of my pastimes. Fun fact: my favourite animal is the Asian Short - Clawed Otter.


Rahul Jayadevarajan

Rahul Jayadevarajan Rajeev

Job Title: Health Care Assistant

Joined: 2022

Hi, my name is Rahul and I am from Kerala in India. I have a BSC Nursing qualification from the Royal College of Nursing and I worked as a Registered Nurse for 2.5 years in India and 2 years as an emergency Nurse in the United Arab Emirates.


I joined Tupwood Gate in May 2022 as a healthcare assistant. I hope to progress soon to complete the exams required to work as a Registered Nurse in England.