What types of Care is Tupwood Gate Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tupwood Gate Nursing Home have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Tupwood Gate Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tupwood Gate Nursing Home to the centre of Caterham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Tupwood Gate Nursing Home, 74 Tupwood Lane, Caterham, Surrey CR3 6YE

Review from Helen N (Daughter of Resident) published on 21 July 2025
Submitted via Website • Report

Overall Experience

The staff team at Tupwood Gate Nursing Home are fantastic going the 'extra mile' to support mum. The entertainment team ensure residents enjoy different activities 6 days each week. Mum also really enjoys the singers and musicians that visit regularly.

I am confident that mums healthcare needs are

met and the nursing, care and management team are approachable if I have any concerns or queries about her needs.

I can understand why the home was shortlisted and in the National finals for the best in palliative care support. Well done Tupwood and thanks.

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you so much for your incredibly kind and detailed review of Tupwood Gate Nursing Home. We are absolutely thrilled to hear that our staff team is "fantastic" and goes the 'extra mile' to support your mum, and that she so thoroughly enjoys the diverse activities and visiting musicians. It's wonderful to know you feel confident in how her healthcare needs are met and that our nursing, care, and management teams are approachable.

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Review from Nina B (Friend of Resident) published on 9 July 2025
Submitted via Postal Card • Report

Overall Experience

The whole team at Tupwood Gate are amazing. We booked our elderly neighbour in for respite after having a hip replacement. He is 100 years old and just as amazing. We chose Tupwood as my mother-in-law was taken care of there over 7 years ago. Then and now, the staff go above and beyond to care for the

residents. A lot of staff remain from many years ago, which speaks volumes to me. My neighbour was shown a positive attitude to get him back home to looking after himself. Tupood Gate is fantastic.

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

It means a great deal to us that you chose Tupwood Gate again, and we are incredibly proud that our long-standing staff continue to go above and beyond. Your feedback about the positive attitude shown to help your neighbour get back home speaks volumes. We are so grateful for your kind words.

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Review from John P (Husband of Resident) published on 27 June 2025
Submitted via Website • Report

Overall Experience

Wonderful care and nursing staff, nothing too much trouble. Sanitary needs attended to without delay. The home has a cleaning regime that maintains the highest standards possible . The overall facilities are excellent , all food is cooked in their own kitchens, residents entertainment is well catered

for. Car parking is easy with plenty of spare places. And very importantly, Tupwood Gate is a very happy place.

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you so much for taking the time to share such a heartwarming review of Tupwood Gate. We are absolutely delighted to read your kind words about our care and nursing staff, and that you feel nothing is too much trouble for them.

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Review from John A (Friend of Resident) published on 10 June 2025
Submitted via Website • Report

Overall Experience

My wife and I visited your care home on Bank Holiday Monday 26th May to see friends currently staying with you.
We were impressed in every respect including your furnishings and cleanliness of the building, the care provided by all staff on duty which included giving us coffee on arrival!
We sat

comfortably for over an hour and was only sorry no one asked us to stay for lunch! The smartness and cheerfulness of all staff and the outstanding helpfulness of the duty receptionist well done

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you so much for taking the time to share your wonderful feedback following your visit to see friends on Bank Holiday Monday! We are absolutely thrilled to hear that you were impressed with every aspect of our care home, from the furnishings and cleanliness to the outstanding helpfulness and cheerfulness of our staff, including the duty receptionist. We pride ourselves on creating a warm, welcoming, and high-quality environment, and it means a great deal to know this resonated with you.

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Review from Anne-Marie G (Granddaughter of Resident) published on 6 May 2025
Submitted via Website • Report

Overall Experience

The staff at Tupwood Gate take good care of my Grandmother who has been a resident at the home since August 2024.

The nurses, care staff and managers provide excellent person centred care, we could not ask for more. The staff are caring and compassionate we are very happy with the care that my grandmother

receives.

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you so much for your kind words. We're truly grateful for your feedback and are delighted to hear that your grandmother is receiving the care and compassion she deserves. At Tupwood Gate, our team is dedicated to providing person-centred support, and knowing that it's making a positive difference means the world to us.

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Review from Adrian A (Son of Resident) published on 6 May 2025
Submitted via Website • Report

Overall Experience

What a lovely home, my dad calls it his hotel. A great atmosphere and all the staff are lovely. What more could you ask for than a cooked breakfast followed by morning activities, then in to the dinning room for lunch. The conservatory is bright and welcoming and the gardens are a joy when the suns

out. The building is like a stately home rather than the modern purpose built options and I can see myself booking in for a break. Well done all.

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you for your wonderful feedback! We're so pleased to hear that your dad is enjoying his time with us-and we love that he calls it his hotel! Creating a welcoming, homely atmosphere is at the heart of what we do, and it's lovely to know that the meals, activities, and surroundings are being enjoyed.

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Review from Sue W (Wife of Resident) published on 1 May 2025
Submitted via Website • Report

Overall Experience

Im very happy at the way my husband is being cared for, .on a negative note would like him to receive more liquids , i know its difficult as he has to have help with it!!
Every thing else is very positive and the care is fantastic and he is very happy, all the staff are wonderful and happy cant

ask for me !

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you so much for your kind words and for taking the time to share your thoughts. We're delighted to hear that your husband is happy and that you're pleased with the care he's receiving-our team takes great pride in creating a supportive and joyful environment.We also truly appreciate your feedback regarding his fluid intake. Ensuring every resident's needs are met is very important to us, and we will review this with the team to see how we can better support him in this area.

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Review from David B (Son of Resident) published on 29 April 2025
Submitted via Website • Report

Overall Experience

We contacted Tupwood Gate to provide residential palliative care and nursing for my father. The home is clean and friendly and makes the effort to keep residents entertained and engaged. Whilst he was only there for a week, I cannot express enough gratitude for the exceptional care, nursing and personal

attention provided by nurses and carers that he was given during his stay. The management team have been professional and supportive throughout and are friendly and welcoming to all that either visit or are resident. Every aspect has helped provide a great comfort in knowing that he was being cared for during his stay. I would highly recommend Tupwood Gate for its professional care and facilities.

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Providing comfort, dignity, and compassionate care-especially during such important moments-is at the core of what we do. Your recognition of our team's efforts means a great deal to all of us. Thank you for taking the time to submit a review.

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Review from Heidi A (Sister of Resident) published on 24 April 2025
Submitted via Website • Report

Overall Experience

My brother is always suppored with his staff and they really do support my brother getting to know him as well as us his family as his background is complex also I'm impressed with that every where my brother is his staff is with him even when he was in the hospital having surgery the staff stayed by

his bedside and kept up the commucation with myself all of his needs are meet with his best interest in mind and I'm always when iv asked to see the manager it's a pleasure to be for once able to talk about my brother with everything being open nothing is not said and we agree like with his planning on going on holiday

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

We truly appreciate you taking the time to share your experience. It means a great deal to us to hear that your brother feels supported and cared for, and that you've felt included and informed every step of the way.

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Review from Michele W (Daughter of Resident) published on 23 April 2025
Submitted via Website • Report

Overall Experience

The staff at Tupwood Nursing Home are always welcoming and caring towards both residents and their families. My dad appears very happy and enjoys joining in with activities during the day especially the musical activities.

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you so much for your kind words. We're delighted to hear that your dad is happy and enjoying the activities-especially the musical ones! It means a lot to our team to know that our efforts help residents and their families feel welcomed and cared for.

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Review from M W (Daughter of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience

Tupwood Gate Nursing Home provides exceptional care. The attentive, patient staff treat residents with dignity and respect, going above and beyond to meet their needs. The facility is spotless, with no unpleasant odors, and cleanliness is maintained to the highest standard.

A variety of engaging

activities, including music, arts and crafts, and pet therapy, keep residents stimulated. Even bedbound individuals are included. The management team is professional, approachable, and committed to open communication with families.

With strong security measures in place, families have peace of mind knowing their loved ones are safe. I highly recommend Tupwood Gate for its compassionate and professional care.

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you so much for your kind and thoughtful review. We're truly grateful for your recognition of the hard work and dedication of our team. At Tupwood Gate Nursing Home, we strive every day to provide compassionate, dignified, and personalised care for all our residents, and it means the world to hear that this has been your experience.We're especially pleased that you've noticed the cleanliness of our home and the variety of activities we offer. Ensuring that every resident feels included, engaged, and safe is at the heart of everything we do. Thank you again for your support and trust.

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Review from P R (Granddaughter of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience

My Nan moved here after a not-so-pleasant experience in her last care home, and our experience at Tupwood Gate has been nothing short of incredible. My Nan is incredibly well looked after, and I couldn't be happier with the standard of care she is receiving. Every single staff member I've spoken to

has been caring, compassionate and knowledgeable. I am very thankful and grateful to everyone in the home :)

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you so much for your kind words! We're truly delighted to hear that your Nan is happy and well cared for at Tupwood Gate. Providing compassionate and high-quality care is at the heart of everything we do, and it means the world to know that our team has made such a positive difference for your family. Your feedback is greatly appreciated, and we'll be sure to pass it on to our staff. If there's ever anything more we can do, please don't hesitate to let us know.

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Review from Karen C (Daughter of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience

My dad has recently moved in and the staff have been so kind and caring. He is well looked after and there are always plenty of activities planned for him. The staff have taken time to get to know him in a relatively short space of time and are always happy to chat and spend time with him. The food

is excellent and he has access to physio, the doctor and is really getting the proper care he needs. The staff are proactive in making changes to make his stay better.
Everyone has made the wider family welcome too in what has been a very difficult couple of months.

Reply from Sibusiso Busi Mudimbu, Home Manager at Tupwood Gate Nursing Home

Thank you so much for your kind words. We're truly grateful that you took the time to share your experience. It's wonderful to hear that your dad is settling in well and receiving the care and support he needs. Our team is dedicated to making every resident feel at home, and we're so pleased that their kindness and commitment have made a positive impact on both your dad and your wider family. If there's anything more we can do to support you, please don't hesitate to reach out.

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Review from Carl H (Son of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience

I can only give the whole team at Tupwood Gate Nursing Home a 5 star recommendation. From the moment we phoned up desperate to get our Dad placed there due to a fall my mother had they were beyond great. Nothing was too much of an issue and they got us in late in the evening. All the staff that helped

were brilliant. It was the first time for our dad and he was rightly quite anxious but again the staff were so good he felt right at home. Indeed, he asked for an extra week because he enjoyed it so much. Thank you Tupwood Gate.

Reply from Sibusiso Busi Mudimbu, Manager at Tupwood Gate Nursing Home

Thank you for taking the time to share your experience of Tupwood Gate, and for your recommendation. It is our privilege to care for your Dad and support the family at an important time. Best wishes to you and the family.

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Review from Tina C (Daughter of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience

Mum was admitted to Tupwood Gate following a fall for rehab. Mum became very unwell and prepared for EOL care, all the care staff were so kind and empathetic during this time. Mum made a miraculous recovery and planned for discharge home. My sister and myself were made to feel like family, nothing was

too much trouble and Mum was so well cared for, she has a great relationship with the staff. I am so grateful for the time spent at Tupwood Gate, I could be her daughter and was able to spend quality time with my lovely Mum. I can never thank the staff enough for all their kindness, support, laughter, sympathy and understanding. I was very sad the day Mum was discharged, I will really miss the staff, they really cared for Mum, as well as fantastic support from the management, they always made an effort to see Mum and check on her progress, what a brilliant team, if I had the choice I would have chosen for Mum to be cared for at Tupwood Gate as she loved her time there and will miss all the staff.

Reply from Sibusiso Busi Mudimbu, Manager at Tupwood Gate Nursing Home

Thank you for your kind words about Tupwood Gate. We are so pleased to hear of the positive experience you had with our caring and compassionate team. It was our pleasure and privilege to care for your Mum and support the family.

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Review from E W (Son of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience

The staff at Tupwood Gate took such wonderful care of my mother. The kindness of the staff was clear to see and my mother really was very happy there, prior to her passing. I can't thank the team enough and the deputy manager is an exceptional member of the team.

Reply from Sibusiso Busi Mudimbu, Service Manager at Tupwood Gate Nursing Home

Thank you for taking the time to share your experience of Tupwood Gate, and for your recommendation. It was our privilege to care for your Mother and support the family at an important time.

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Review from A T (Friend of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience

Fantastic care home! Kind, caring and compassionate staff who are always very helpful. Always very clean and well presented with great facilities for the residents. Room sizes are decent and overall everything seems to be of high quality, ie. Food/drink etc.

Reply from Sibusiso Busi Mudimbu, Service Manager at Tupwood Gate Nursing Home

Thank you for taking the time to review Tupwood Gate. We're pleased to hear that you found the standard of staffing and care to be excellent. We know how hard it can be to make the decision to seek out a nursing home, and so are very happy to hear that you felt confident and reassured that Tupwood was the right place.

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Review from Illana C (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience

I can't thank Tupwood Gate management and staff enough for all the help and genuine care that they gave to my mum. Even though Mum was only there for 36 hours before sadly passing away, everyone treated her and my family with the utmost respect, understanding and all with the most gentle touch, as if

we had known them for years, not days. My only wish is that Mum could have experienced everything that Tupwood has to offer. I highly recommend and rate Tupwood Gate.

Reply from Sibusiso Busi Mudimbu, Service Manager at Tupwood Gate Nursing Home

Thank you for taking the time to share your experience of Tupwood Gate, and for your recommendation. It was our privilege to care for your mum and support the family at an important time. Best wishes to you and the family.

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Review from Joanna M (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience

It was a very difficult decision to put Mum in a care home but we couldn't have chosen better. The care Mum received was excellent. We appreciate the care and kindness shown to Mum from everyone at Tupwood - nurses, carers, housekeeping and maintenance teams. Thank you, Tupwood.

Reply from Sibusiso Mudimbu, Registered Manager at Tupwood Gate Nursing Home

Thank you for taking the time to review Tupwood Gate. We're pleased to hear that you found the standard of care to be excellent. We know how hard it can be to make the decision to seek out a nursing home, and so are very happy to hear that you felt confident and reassured that Tupwood was the right place.

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Review from Lorraine W (Daughter of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience

The staff could not have been more helpful, thoughtful, caring, kind, considerate, informative, and reassuring. First time I've needed respite for my mum as her carer I was in hospital myself and they did everything to help as I was very unwell and without communication from my end was difficult. They

liaised with staff from hospital for me. I was able to not worry and just concentrate on getting myself better. Mum had a lovely stay and she is going back again next week while I go away for some rest myself before my surgery.

Reply from Sibusiso Mudimbu, Service Manager at Tupwood Gate Nursing Home

Thank you for taking the time to share these kind words about Tupwood Gate. We are really pleased to hear that with the support of the home, you have been able to focus on your own health and wellness knowing your mum is in safe hands. Wishing you all the best for your continued recovery.

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