1 Condor Road, Laleham, Staines-upon-Thames TW18 1UG
White Gates Nursing Home, near Staines, is registered to offer professional care for up to fifty-one individuals, thanks to a comfortable environment ideal for care and a relaxing lifestyle.
All of the home's rooms are en-suite, with carers looking to respect privacy and personal freedoms, though there are numerous social events and activities to experience.
White Gates staff are encouraged to develop a strong team spirit and look to make sure that measures are in place for emergencies and other healthcare issues.
Group: CHD Living Ltd
Person in charge: Hana Nieuwenhoff (Home Manager)
Local Authority / Social Services: Surrey County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 51 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 60+.
Single Rooms: 51
Rooms with ensuite WC: 7
Weekly Charges Guide: Nursing Care Single £975 – £1200 (These prices are only a guideline, please contact White Gates Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on White Gates Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
White Gates Nursing Home has a Review Score of 8.1 (8.098)
The Review Score of 8.1 (maximum of 10) for White Gates Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for White Gates Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for White Gates Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.098 Points relating to the number of positive Reviews for White Gates Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10.2 Target = 0.098
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend White Gates Nursing Home?
Reviewer Connection to White Gates Nursing Home
Review submitted from a Website Submission by Karen F (Daughter of Resident) on Sunday 4 June 2017. Relates to June 2017.
I would recommend White Gates care home for its caring, compassion, and nursing skills. My father was only in White Gates for one week and the lovely carers and helpers were very supportive and treated my father with dignity and respect and also made sure that as a family they supported us as well. They kept us informed all the way through this very sad process as my father was refusing food and hydration and he eventually passed away. They all hugged and cuddled us as we cleared my father's room genuinely upset at his passing. Thank you, White Gates, for all your support.
How likely would you be to recommend White Gates Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for White Gates Nursing Home
There are currently no Care Home Idol entrants who have performed at White Gates Nursing Home