Carlisle Lodge

Carlisle Lodge Care Home is the next best thing to living at home! The staff are so welcoming and we have seen a great improvement in my dad. He really is so well cared for and we are always kept fully updated. It is just wonderful!

My mother has been a resident at Carlisle Lodge Care Home since November 2017. Staff have shown an understanding of her needs throughout her stay and have developed skills to adapt to her declining condition and manage the increasing challenges that she possesses. The atmosphere is always calm, friendly and welcoming. The home is efficiently managed by the matron, deputy matron and nursing staff and supported by caring healthcare assistants.

A good care home. Always clean and tidy. Friendly, helpful staff who always seem to know everything that is going on with residents. Management always willing to talk. Excellent handling of health security during the pandemic.

A place that you would want your loved ones to be.

I could not wish for my mum to be better looked after, cared for and nursed. The staff are always on hand and at the end of the phone if you need them.

My mother, who is bedridden, has had exceptional care at this wonderful home. She is always very clean, warm and content. All the staff are very caring, attentive and have time for the residents and their families. A special place to be part of.

Staff are very friendly and helpful.

Have had past experiences of Carlisle Lodge which have made me extremely happy to have my mother here. Many of the staff have been here a considerable time which is a testament to the quality of both the home itself and its leadership. In my opinion, it provides a very high quality of care in a family-like setting. Has handled Covid-19 fantastically well and is managing relaxation arrangement effectively. I am sure that activities will continue to go from strength to strength and soon begin to match the quality of existing care.

My brother and I could not fault the home, because that is what it was for Dad, "a home".

The care Mum has received over the past few months at Carlisle Lodge has been second to none. The professionalism coupled with an exceptional level of care and compassion - to say nothing of the attention to detail - is beyond compare and we continue to owe a massive debt of gratitude to the matron and her excellent staff. To put it more simply, we could not have chosen anywhere better for Mum.

My mother was dubious about moving to a nursing home but having now been there for 7 months her fears have been banished. The standards of every facet of care and assistance have been exemplary, I don't think I can find one negative aspect. I joined my mother for a meal on Christmas Day and it was excellent. Many of the staff have worked there for a very long time which is a good sign. No one wants to go to a nursing home but if I do I hope it's as good as Carlisle Lodge!

As a family, we have been delighted by the care my mother has received. From the first time Matron came to my mother's flat to assess her needs, we knew she would be well cared for. When my mother entered the home she was welcomed with open arms. Nothing was too much trouble. All the staff were kind, caring and jolly. My mother went in as a very poorly, extremely frail and slightly frightened elderly lady, and has come home very much better, having put on weight and in high spirits. We could not have asked for more.

Efficiently run care home. Outstanding standards of organisation and cleanliness. Immaculate state of decoration and cleanliness. Staff approachable, caring and helpful. Complete confidence of having relative living there.

All staff are consistently helpful and cheerful. They are kind and caring with my mum. The atmosphere is happy but calm.

My uncle has been a resident at Carlisle Lodge for four years and has received excellent care during his time at the home. Carlisle Lodge provides a homely, caring environment. Staff are friendly and caring. Every effort has been made to accommodate my uncle's changing needs in order that he can maintain the best quality of life possible. I am kept informed of any changes in his health care at all times and we can visit any time we wish. All meals are well presented. There is a garden where residents and visitors can sit if they wish to.

As a family member of a resident, I feel absolute trust in the commitment of every member of staff to take great care of my father.

My mother in law was also resident until her passing and during her time the care received was also excellent and the end of life care particularly tender and Mum's comfort and support was exceptional given Mum's condition.

I would not hesitate to recommend Carlisle Lodge and cannot rate Carlisle Lodge highly enough.

Mum moved to Carlisle Lodge in April 2014 and her quality of life improved immediately. She is looked after by cheerful and caring staff who obviously enjoy their work, many of whom have worked within the team for a number of years.

Relatives are treated with equal care and consideration and are included in all decisions. The Matron’s door is always open for a chat.

I cannot recommend Carlisle Lodge highly enough and feel so lucky to have such excellent care for Mum in what she now considers her home.

Many thanks to you all.

Both my parents have been residents of Carlisle Lodge, my mother for over 6 years and my father for nearly 2 years. During that time they were both cared for extremely well and we never had any reason to doubt that they were happy and settled. Before my father became a resident of Carlisle Lodge, the support they gave him when visiting my mother went above and beyond what we could have expected. While they were both residing there they both had different needs, both medical and social and all the staff catered for these individual needs with professionalism and kindness. Without a doubt, the high standard of compassion and care stems from the management of Carlisle Lodge and the staff they employ and we cannot give enough praise and thanks to every member of staff.