Carlisle Lodge

Dad’s been at Carlisle Lodge Care Home for nearly a year now and my family can’t recommend this nursing home enough. We looked at other places before choosing Carlisle Lodge but what moved us was when we asked ‘what are the visiting hours?’ Other places, some very fancy, had visiting hours between 2-4.30pm. This felt very institutional and was when he napped. We wanted to bring him a paper in the morning, a gin in the afternoon or sit with him while he had lunch. Visit at times which worked for him and our family. ‘You can visit him any time’ they told us at Carlisle Lodge. ‘This is his home’. This has proved true. Having Dad at Carlisle Lodge has been the next best thing to having him at home. The staff care. Many have been there for years. They’ve fattened him up with delicious food tailored to him, joked with him, spoilt him on his birthday and got to know all of us as a family and cared for and welcomed us too. We're lucky to have found Carlisle Lodge and want to thank the staff.

My wife was a resident for a time after her discharge from a hospice. We decided to use this home because of the lovely room and the beautiful view into the gardens. It was very 'home-from-home' and very comfortable. It soon became apparent that there was a lot more to this home than the room and that was the fantastic team. The whole team of staff seemed to make us feel extremely welcome without us actually noticing it happen. We were encouraged to treat it like our own home. The food was always excellent. There were no visiting restrictions on us which meant that someone from the family was able to be there at all times which we found very comforting. My wife and I were very appreciative of the keen and appropriate sense of humour that individual staff displayed - something that helped to ease such a stressful scenario - alongside the professional approach. I cannot thank all the staff enough for their compassion, empathy and effectiveness in my wife's final weeks.

Carlisle Lodge Care Home is the next best thing to living at home! The staff are so welcoming and we have seen a great improvement in my dad. He really is so well cared for and we are always kept fully updated. It is just wonderful!

My mother has been a resident at Carlisle Lodge Care Home since November 2017. Staff have shown an understanding of her needs throughout her stay and have developed skills to adapt to her declining condition and manage the increasing challenges that she possesses. The atmosphere is always calm, friendly and welcoming. The home is efficiently managed by the matron, deputy matron and nursing staff and supported by caring healthcare assistants.

A good care home. Always clean and tidy. Friendly, helpful staff who always seem to know everything that is going on with residents. Management always willing to talk. Excellent handling of health security during the pandemic.

A place that you would want your loved ones to be.

I could not wish for my mum to be better looked after, cared for and nursed. The staff are always on hand and at the end of the phone if you need them.

My mother, who is bedridden, has had exceptional care at this wonderful home. She is always very clean, warm and content. All the staff are very caring, attentive and have time for the residents and their families. A special place to be part of.

Staff are very friendly and helpful.

Have had past experiences of Carlisle Lodge which have made me extremely happy to have my mother here. Many of the staff have been here a considerable time which is a testament to the quality of both the home itself and its leadership. In my opinion, it provides a very high quality of care in a family-like setting. Has handled Covid-19 fantastically well and is managing relaxation arrangement effectively. I am sure that activities will continue to go from strength to strength and soon begin to match the quality of existing care.

My brother and I could not fault the home, because that is what it was for Dad, "a home".

The care Mum has received over the past few months at Carlisle Lodge has been second to none. The professionalism coupled with an exceptional level of care and compassion - to say nothing of the attention to detail - is beyond compare and we continue to owe a massive debt of gratitude to the matron and her excellent staff. To put it more simply, we could not have chosen anywhere better for Mum.

My mother was dubious about moving to a nursing home but having now been there for 7 months her fears have been banished. The standards of every facet of care and assistance have been exemplary, I don't think I can find one negative aspect. I joined my mother for a meal on Christmas Day and it was excellent. Many of the staff have worked there for a very long time which is a good sign. No one wants to go to a nursing home but if I do I hope it's as good as Carlisle Lodge!

As a family, we have been delighted by the care my mother has received. From the first time Matron came to my mother's flat to assess her needs, we knew she would be well cared for. When my mother entered the home she was welcomed with open arms. Nothing was too much trouble. All the staff were kind, caring and jolly. My mother went in as a very poorly, extremely frail and slightly frightened elderly lady, and has come home very much better, having put on weight and in high spirits. We could not have asked for more.

Efficiently run care home. Outstanding standards of organisation and cleanliness. Immaculate state of decoration and cleanliness. Staff approachable, caring and helpful. Complete confidence of having relative living there.

All staff are consistently helpful and cheerful. They are kind and caring with my mum. The atmosphere is happy but calm.

My uncle has been a resident at Carlisle Lodge for four years and has received excellent care during his time at the home. Carlisle Lodge provides a homely, caring environment. Staff are friendly and caring. Every effort has been made to accommodate my uncle's changing needs in order that he can maintain the best quality of life possible. I am kept informed of any changes in his health care at all times and we can visit any time we wish. All meals are well presented. There is a garden where residents and visitors can sit if they wish to.

As a family member of a resident, I feel absolute trust in the commitment of every member of staff to take great care of my father.

My mother in law was also resident until her passing and during her time the care received was also excellent and the end of life care particularly tender and Mum's comfort and support was exceptional given Mum's condition.

I would not hesitate to recommend Carlisle Lodge and cannot rate Carlisle Lodge highly enough.