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- Clifden House Dementia Care Centre care home







Clifden House aims to enable an individual to not only live with, but to thrive with their dementia. An individual with dementia need not be a person in crisis. With dementia, one can still aspire to a better life. Family relationships need not suffer when caring for someone with dementia. Clifden House is a vibrant and active home.
The home aims to provide the potential of a full and active future...
Care Provided by Clifden House Dementia Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Clifden House Dementia Care Centre for full pricing details and T&Cs.
Contact Clifden House Dementia Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Histogrange Ltd
- Private Owned
Person in charge
- Sam Nicholson (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1969
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Visitors welcome at any time.
Parking
- Street and car parking available
Clifden House Dementia Care Centre Reviews (66)
Clifden House Dementia Care Centre has a Review Score of 9.6 (9.629) out of 10, based on 24 reviews in the last 2 years.
Over all time Clifden House Dementia Care Centre has 66 reviews.
When my brother entered Clifden House in September 2019 we didn't expect him to last until Christmas 2019. Today 4th October 2020 he died peacefully in his sleep. His son, my daughter and myself will always be truly grateful for the time we were to have with him over the past year. It was totally down to the wonderful team under the manager that we had this time together.
Thank you so much for these kind words and for taking the time in difficult circumstances to feedback to us. This is 100% what we are working to achieve in each and every case. We look to help our residents thrive with their condition, even in their final years, and to assist families with reconnecting with their loved ones, even as the condition develops.
Our Mum always begged us to not put her in a home - the truth is she has no idea and loves it - she has a large comfortable room with her own en suite facilities, she’s always clean and dressed well and most of all she’s safe and cared for.
There’s always something going on - it’s busy and they work hard to engage them in activities and discussions - there’s even minibus outings!
Our anxiety of visiting her has gone - the team are wonderful and extremely caring and she’s lost her aggression and is calm and happy.
I wouldn’t hesitate to recommend this well run home and my Brother and I are very grateful for their kind care.
We are so pleased with your feedback and that we have been able to play such a role in not just caring for your mother and helping her thrive in her new home, but also in allowing you to relax a little and engage with your mother as members of the family, and not simply anxious carers. We look...
The home is run by a fabulous team, they all work in harmony with each other. The home is a secure unit and not easy to leave unassisted by a carer. Sadly no minibus now so limited excursions out. The entertainment is diverse, with a daily quiz, gardening, trips out to concerts, fishing, bowls and football. The staff all have a fabulous sense of humour and incredibly friendly. The home is still run professionally and the care for residents is the best I have experienced. Residents are free to enjoy the beautifully landscaped garden. It's a delight!
Many thanks for taking the time to let us know your thoughts. We have good news for you, as the minibus will be returning next week, after undergoing a sizeable repair and refurb.
He has sores on his legs because of eczema that he used to self treat. I have told them to cream more often but now he's in bandages.
He has missing teeth that were replaced whilst he was in the home, they have gone missing again and no one seems to know when. They still haven't been seen to.
He doesn't really like the large style home. I am hoping this will settle and will re-think in the Autumn.
There doesn't seem to be as many staff as they need.
Thank you for taking the time to respond to our questionnaire. Data protection and our own privacy and dignity policies and procedures mean that I cannot respond directly on this forum to all the issues that you have raised. I know that the manager has been in touch with you regarding his care. I...
The family and I are pleased with my husband's care as he is very happy and settled and well looked after.
Thank you for your response. We are pleased that you and your family are satisfied with the care that we offer, and hope that this now allows you to relax into quality time with your husband.
My husband receives excellent care at Clifden House Dementia Care Centre. The staff are kind both to him and to me. I feel confident that medical help will be called if necessary. His room is clean and hygienic and care is given to his clothes and bedding. There are activities taking place. Residents are given extra attention on their birthdays, making them feel special. Particular care is given in hot weather to ensure residents are cool and hydrated.
Many thanks for taking the time to give us feedback. The changeable weather can be a challenge, as we balance the benefits of fresh air and garden access with resident welfare in the heat (often quickly followed by the rain!)
My husband has been at Clifden House for nearly a year. He has his difficult times but staff deal with them very well. Really pleased that they have taken the time to find out his interests and followed them through as far as they are able, taking him for walks and football.
Many thanks for taking the time to let us know of your experience of Clifden House. Our activities coordinators are intensively person-centred, and able to rebuild interests from the past that perhaps have fallen by the wayside over time.
Mum has been here for just a few weeks. Everything has been done to make Clifden House a home from home. Long may it continue.
Thank you for taking the time to give us feedback, especially at this early stage. We look forward to continuing to work with you to ensure the best of care for your mum!
We, as a family, are more than happy with the way our mum is looked after. The staff are so kind and considerate. Mum is treated with care and dignity and we would recommend Clifden House and have done to others in the same circumstances. Carry on.
Wow! Thank you so much for this kind response. Very pleased that all the team's hard work is producing positive results for residents and family alike.
'Don't judge a book by its cover'! Clifden House may not look like a cruise ship kind of care home but the staff are excellent. My uncle receives love and kindness and despite challenging behaviour. I visit twice a week and am always greeted warmly by staff. Safety of residents is paramount.
Thank you for your response. We may be a little short on chandeliers but our whole team work hard to ensure we create a welcoming and secure home for all our residents.
Friendly and relaxed atmosphere. Pleasant surroundings. Most importantly clients appear content.
Many thanks for taking to the time to give us your feedback. Relaxed and friendly is our aim, so that residents truly feel that this is their home that they share with us.
Coming from a small residential home to a much bigger dementia home has been difficult in terms of noise and lack of home comforts eg. Mum always loved her china teacup. The care is very good and that staff kind and have spent a lot of time trying to get her settled. It is a sad situation for all concerned but we feel Clifden House do their best.
Thank you for your feedback. It's really important for us to hear about your experience. Our whole team, from carers to activities coordinators and housekeeping staff, work consistently to ensure our residents feel settled and welcomed as they adjust to a new environment.
Staff very good but need a few older ones with more experience.
Thank you for your time in writing to tell us your thoughts about the home. We have a strong history of younger team members rising up over time to become team managers and even home manager! Developing their skills and abilities is key to building a team that is knowledgeable and caring.
Myself and my cousin, who are responsible for my aunt, are very pleased with the care provided and the staff in general.
Thank you so much for taking the time to review our service. We have always recognised that a large part of our duty of care to our guests and residents is to work side by side with family and representatives to ensure everyone is satisfied with the care that we deliver. This involves comprehensive and consistent communication and feedback to reassure and inform.
I live in Australia and the home keep me up to date on my brother's condition and any hospital admissions, etc. he has in a very timely manner. The staff are always extremely helpful and informative about my brother's condition.
Thank you so much for taking the time to review our service. It was a pleasure to welcome you to the home on your recent visit to the UK and for you to see at first hand the work of all our team at Clifden House.
When my husband was at Clifden the staff showed great kindness and professional care towards all the residents. It was a very difficult time for me and the staff helped me through it ensuring that I was also looked after. The staff do a very difficult demanding job with care and devotion to the well-being of the residents. Having spent a lot of time at Clifden House and observed the day-to-day running I can honestly say that I have been very impressed by how well the residents are cared for. My husband has now passed on and, although expected and very sad, the staff made this a lot easier for me by all their help and support. Very many thanks to everyone. (I have recommended to a friend who has recently moved her relative to this home.)
Thank you for your kind comments. We work hard to suppport family and friends, alongside our residents, during what can be a difficult time.
I would like to say that the activities co-ordinator was always very encouraging and enthusiastic she seemed to have great communication with the residents. My father-in-law responded very well to her and took part in activities. He particularly enjoyed the singing sessions she was able to get a lot of the residents to partake.
Thank you for your feedback. Activities and socialisation are at the heart of what we provide at Clifden House. Dementia does not mean the end of positive life experiences.
Staff consistently showed great care and sensitivity towards my father.
Thank you for your feedback, and I'm pleased to hear that we were able to positively assist in your father's care.
Since arriving from hospital to Clifden House Dementia Care Centre in May 2015 I almost immediately saw a huge improvement in his health and he became much more relaxed and happy. The nurses and staff all have a lovely relationship with him and I feel they are all doing their best to keep him comfortable for the rest of his days. I cannot speak more highly of all the caring staff who are also warm and friendly towards me.
Very pleased to hear that you saw a positive change. Our main goal is to improve the quality of life at a time when clinical and medical needs may seem to overwhelm everything else.Thank you so much for your feedback.
Activities, food, staff all excellent. Although I visit my mother every day I am always informed if there are any issues when I am not there. After an unfortunate fall in her bedroom, I was immediately told and now she has measures put in place so staff know when she tried to get out of bed during the night, such as regular checks and a special mat by the bed which sounds an alarm in the nurse's station. I would not hesitate to recommend this care home and after 4 years there, I look forward to celebrating mother's 100th birthday.
Looking forward to the 100th birthday celebrations!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Clifden House Dementia Care Centre.
There are no upcoming events for Clifden House Dementia Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Clifden House Dementia Care Centre.
Accreditations
There are no accreditations posted yet for Clifden House Dementia Care Centre.
Meet the Team (11)

I am proactive in ensuring that all service users receive the highest standard of care through staff training, collaboration with other health care professionals and where possible involving the service user in formatting their personal plan of care.
I enjoy ensuring best outcomes for the residents that we care for. Working alongside a wonderful, diverse team of staff in all Departments.
Overall, my job is very rewarding but can have its challenges, as sometimes being a manager can be a very lonely job.
I like the fact that no 2 days are the same. The challenges I deal with are never the same. I work with a diverse group of the residents and staff that are like my extended family.
Mr qualifications are ;
Action Learning End of Life Care at St Wilfred’s Hospice, Chichester5-day Risk Assessors course
Preliminary Certificate in Social Care year full time course
NVQ Level 2 Health & Social Care
NVQ Level 4 Register Managers Award
ILM Level 2 in team leading
ILM Level 3 in First Line Management
Infection Control Champion
NVQ Level 3 Customer Services
Level 2 Certificate in Mental Health Awareness
ASET Level 2 Certificate in Managing and Safe Handling of Medicines
Health Carers Course (Safeguarding, Substance Misuse, Personal Development, Prevent, Mental Health Disorders)
Emergency First Aid at Work
Knowledge network around palliative care completed all 7 sessions
Train the Trainer in Moving and Handling

As a Team Manager I am responsible to lead a team of care professionals who provide high quality, empathetic care to our residents, I am responsible of overseeing the daily operation of the care team ensuring that high standards of care, safety and dignity are constantly maintained for all residents. My role combines leadership, coordination and emotional intelligence to support both staff and residents , fostering a respectful and caring environment.
I have worked at Clifden House for nearly 10 years and I find my job very satisfying, knowing that I am contributing to the well being of our residents everyday gives my a strong sense of purpose. It is incredibly rewarding to see positive changes, whether that is a residents settling in and feeling more at home or a team member growing in their role with high support. Of course, there are challenges, but being able to support residents and staff, solve problems and make a real difference makes my role deeply fulfilling.
The environment, my colleagues, our residents, the manager and the owners make me feel like the home, if family to me,all I have learned at Clifden House, being a care assistant and they gave me the opportunity to study and develop myself. I have trained with medication, and completed my NVQ qualifications.

I enjoy working at Clifden House with a great team and getting the feeling that we are all here for and with the same purpose. Every day is different !
I have been working here for nearly 13 years and I have a level 5 qualification.
As a Team Manager I oversee the allocation of staff and the day to day running of the shift, engaging with all the staff and visitors and dealing with several outside organisations including social workers, GP's, District Nurse, Speech & Language, OT's, Families and friends of residents and many more.
I find my job very satisfying knowing I have made a difference to the residents lives.
I enjoy having a positive impact on the residents we care for and their families, to help make their lives at Clifden House more enjoyable and rewarding on a daily basis, I also enjoy listening to stories of their life hearing the ups and downs they have encountered through their lives.

I have been working at Clifden House since mid 2017 and I started as a carer and have worked up to become Team Manager. The thing I like most working at Clifden House is the family atmosphere. Residents, family members and other staff all feel like a family unit, being able to share things and raise concerns knowing something will be done to ensure everyone is better off.
My Current role is Team Manager, this role involves me assisting the house manager with the running of the dad to day needs of the care home. This is usually in the form of running the day shift ensuring each of our residents daily needs are met and our staff are working to the best of their abilities. Other responsibilities tied to my job is ensuring the residents care plans and risk assessments are upon to date and relevant, interacting with other health care professionals, and family and friends of our residents.
The thing I enjoy most about my job is meeting new and interesting people with it either being residents, family members or other staff. Listening to the stories they share and I enjoy being able to push staff to their potential.
Overall I find my job satisfying, being a carer a carer is not always sunshine or rainbows - the most satisfying part of the job is getting a smile or a thank you when assisting one of the residents.
I have a NVQ Level 4 in health and social care (graded distinction) and I regularly undertake my mandatory training courses. I have my train the trainer in manual handling and I am trained in first aid, as well as 18 years experience in the care sector.

I love what I do.
I enjoy working wit the staff! The hours are good and you can be yourself.
I enjoy getting to know the residents and hearing about their pasts.
I assist the team leaders in the running of the day shift and assist the residents with their day to day living while promoting their independence wherever possible.

I have been a cook at Clifden House for nearly a decade, but it feels like a month !
I like everything here a Clifden House, the staff, the place, the managements, everything is great and is it like a second family for me.
I really enjoy cooking and to be here with all the lovely people. I enjoy working hard and to be responsible to provide great tasty food.
My role is very satisfying.

I have been working at Clifden House for 4 years now, and I like the people that work here they are all so nice and easy to get on with. Working within a great team where we all support each other which creates a great atmosphere and a good place to work.
I clean all the communal areas, ensuring they are kept clean and tidy, washing floors and walls etc. I clean the residents rooms to an excellent standard ensuring they are clean and tidy and I replenish toiletry products. I make sure all surfaces an furnishing are clean of stains, including carpets, putting the residents first, their safety is priority.
At times it can be challenging but I enjoy being able to talk to the residents and make them smile and feel happy.

As a carer my main role is to support residents with their daily needs such as personal hygiene, mobility, meals and emotional support.
I enjoy building strong, trusting relationships with the residents.
I really like working for Clifden House as it is supportive and a friendly team. I find my job very satisfying being able to care for vulnerable individuals and make a positive impact on their lives.
It gives me a strong sense of purpose.

I provide care and support for residents at Clifden House and I ensure a high standard of care is maintained working within a supportive team. I also need to supervise and support other team members.
I enjoy working together in my team to achieve the residents and family members well being. It can be challenging but satisfying at the end of the day. Seeing and hearing the residents responses to my makes my day brighter !
It is for the benefit of humanity where an individual unable to look after themselves, requires support and care, it is very satisfying.
I like working for Clifden House as I have a very supportive team environment, where everyone plays an important role in providing excellent care for our residents. I can learn about residents personalities and about their likes, dislikes and they abilities to daily living. It is about enhancing the quality of life working together by empathy and patience.

I enjoy every moment working at Clifden House.
I find my job really satisfying and I give care and support to all of our residents here at Clifden House. As a senior carer I am responsible for giving medication, insulin and support my colleagues. I am responsible to help the nurses who come here also. I want to help and support my team managers also, which may involve calling an ambulance in case of an emergency, and talking with health care professionals.
I like that we get support from our team and other members of staff.

I enjoy every moment working at Clifden House.
I find my job really satisfying and I give care and support to all of our residents here at Clifden House. As a senior carer I am responsible for giving medication, insulin and support my colleagues. I am responsible to help the nurses who come here also. I want to help and support my team managers also, which may involve calling an ambulance in case of an emergency, and talking with health care professionals.
I like that we get support from our team and other members of staff.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clifden House Dementia Care Centre to verify any information. View our terms and conditions. Clifden House Dementia Care Centre has an Enhanced Service -more info.