Seaview Nursing Home

71 Filsham Road, St Leonards-on-Sea TN38 0PG
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9.3 46 Reviews
  • Seaview Nursing Home, St Leonards-on-Sea
Seaview Nursing Home, situated in St Leonards-on-Sea, offers a variety of services, including elderly, dementia, respite care and convalescence stays. It is conveniently positioned within easy reach of Bexhill and Eastbourne. Its proximity to the sea front evokes an atmosphere which is both peaceful and relaxed.

This spacious home features six comfortable lounges, which are available for use by residents at any time of the day. It provides an ideal environment for residents to relax and socialise with others in the care home.

It offers single bedrooms, of which the vast majority have en suite facilities and/or wet rooms. Residents are strongly encouraged to personalise their rooms with their own furnishings in order to make them feel at home.

The team of dedicated staff aim to maintain each resident's dignity and provide a high quality of life, in a calm and personalised environment. Staff strive to understand each resident’s individual needs and build their own personal relationship with them. With comprehensive care assessments, regular monitoring and reviews, staff strive to provide the highest standard of care delivery.

The dedicated activity co-ordinators run regular varied programmes to suit all tastes. Whether its visiting local sites or simply a walk, there is something for everyone to enjoy. Staff make every effort to help residents continue with their own hobbies and interests or to take up something new.

The home hosts weekly Yoga 'keep-fit' sessions and musical entertainment is provided by professional artists throughout the year. Reminiscence therapy is supported by Wi-Fi technology. Residents can, and are encouraged to, contact their relatives through either Skype or WhatsApp and they can also learn computer skills, including how to use the internet and e-mail. It also has a cinema with regular screenings to suit the residents. Additionally, the home has an on-site hairdressing salon.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1398
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1399

The Coral Floor is a specialist dementia floor set within the home. Mild, moderate, complex or advanced dementia care fees start from £1,400 per week and are variable depending on the needs of the individual

These prices are only a guideline, please contact Seaview Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Local Authority / Social Services

Admission Criteria

  • Policies in place
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1897
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (91)
  • Couples/Companion Rooms (0)

Visiting

  • There is an open door policy for relatives and friends of residents.

Parking

  • There is on site parking

Seaview Nursing Home Reviews (46)

Total of 46, showing 21-40
9.3

Seaview Nursing Home has a Review Score of 9.3 (9.315) out of 10, based on 14 reviews in the last 2 years. Over all time Seaview Nursing Home has 46 reviews.

Overall Experience

  • 29
  • 14
  • 3
  • 0
  • 0

Date Published

46
4
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Review from John A (Husband of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has a lovely room at St Dominic's and received excellent nursing care for her complex condition. While the building and decore could be improved and the food needs to be better, these issues are being addressed under good management. Other places may look better, but remember what is important
- the health and welfare of your loved one.

Reply from Debra McDonald, Manager at Seaview Nursing Home

Thank you for taking the time to write a review and share your thoughts. I'm glad to say that the redecoration of the home continues, and menus are in the process of being reviewed.

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Review from Nick C (Son of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The sincere care and sympathy the staff felt towards my dad was really above the standard I was expecting for palliative care. I must mention two particular staff members for their tremendously gentle way they handled the situation, which was new to me and my family. They allowed the whole process to
be calm and peaceful.

Reply from Debra McDonald, Manager at Seaview Nursing Home

Thank you for your kind words; I will pass your comments on to our lovely team.

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Review from E B (Respite Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The entire staff here are courteous and kind. The activities are good. Loved the garden.

Reply from Senior Admin, Admin at Seaview Nursing Home

Thank you for your review, we are glad you enjoyed your stay with us.

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Review from A B (Daughter of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

After a slow start to get the support right, the team on mum's floor were attentive and caring. Mum was only there 6 days but her final days were peaceful and pain free.

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Review from Susan A (Daughter of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been visiting since May 2018. Our first problem is always parking, why do the manager and doctor park at the front door? There is insufficient parking. When you visit St Dominic's a warm welcome is always extended as you enter the building. The public areas together with the resident's rooms
always appear neat, tidy and clean. The staff always communicate to you and allay any concerns you may have regarding your resident, you become involved, its what you need when you visit. The activity involvement with the residents is certainly beneficial to our resident, she seems calmer and for us it pays dividends. The food she tells us is great, she loves it, another plus in our book. The staff communicate to the residents, they have learnt their previous living history, the staff talk to them about it, it's great to see such enjoyment the resident gets from it. Finally, we are glad our mum lives there.

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Review from John C (Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was a resident of St Dominic’s on two separate occasions January - May 2016 and August -November 2019. On both occasions, I was looked after very well by friendly professional and caring staff whether carers, co-ordinators or nurses. Many of these became real and genuine friendships that have continued
since moving on from St Dominic’s. I have always been particularly impressed by the kindness, patience and care shown by staff to persons suffering extreme forms of dementia. There are always stimulating activities and entertainment provided as well as generous and good quality food on offer.

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Review from M D (Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was admitted to St Dominic's about a year ago, after being in hospital for more than 6 months. I was in a poor state when I first went in, both physically and emotionally. The staff there were friendly and helped me to gain my independence back after losing my flat, personal properties and access
to my finance. I am very grateful for the staff's help and they are always very respectful of the residents. The food is good and the atmosphere in the lounge is very good, and the managers are always there and willing to listen.

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Review from R G (Husband of Resident) published on 23 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was admitted to St Dominic's 21/11/19 and passed away 01/01/20 after being in three more facilities since 24/08/19. She suffered from vascular dementia for approx four years. She settled within two weeks, she had excellent care with the care staff, very caring and attentive. She was happy with
the food and staff kept plenty of drinks etc. I was very pleased and surprised how well in the manner she accepted her stay because she had high standards. Staff called the doctor on several occasions. She was 86 (87 almost) her health had visibly faded when she died in spite of good care.

Reply from Senior Admin, Admin at Seaview Nursing Home

Thank you for your kind words, I will share this with our staff who will appreciate this lovely feedback.

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Review from A C (Sister of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my sister she has always looked very clean, tidy and suitably dressed. She really enjoys her food and the staff are excellent, helpful, cheerful and welcoming and my sister loves them and they her. We highly recommend this home to everyone and anyone.
Excellent cannot fault it.

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Review from P M (Daughter of Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has vascular dementia and requires all care now. We transferred her to St Dominic's in November and have been delighted with the care she has received.
It has been a difficult time putting mum into care for the family but the staff take the time to speak to us when we visit and keep us updated
with any changes. All the residents are treated with extreme dignity.

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Review from Lin F (Daughter of Resident) published on 15 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management were all very caring and looked after my dad very well. They treated him with dignity and compassion. He was always clean and groomed and very well cared for, they never left him lying in bed unless he wasn't well. They always took him to the lounge where he had company and
a staff member there. If he had the slightest bruise or any problems they always rang me. I would recommend St Dominic's highly.

Reply from Dan Lipscombe, Operations manager at Seaview Nursing Home

Thank you for your kind words. We are all so glad to hear that your Dad's time at St Dominic's was a happy one. Our staff work very hard to make sure the home is a safe and happy one for both residents and their families.

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Review from Fiona S (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad was admitted to St Dominic's having been treated in hospital for a range of age-related issues. He had been hallucinating in the hospital and was quite confused. He has now been at St Dominic's for 5 months. His progress and rehabilitation has been exceptional, he arrived on a stretcher but
is now walking short distances without any aids, is orientated and a recent social service assessment has concluded he has the capacity to make his own decisions so, at 82 he is now on the waiting list for sheltered accommodation. I doubt very much that he would be in this position now without the lovely staff at St Dominic's who have treated Dad with great care, compassion and most importantly for Dad, great good humour. Dad and I are very grateful, thank you all.

Reply from Rodalyn Emperado, Manager at Seaview Nursing Home

Thank you, Fiona, for such positive feedback. Very much appreciated.

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Review from Rob H (Son of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I walked into the nursing home without an appointment to see if there was a vacancy for respite care. I was greeted very well by the receptionist and was introduced to the team, showed around. Very good first impression and this was again the case when my parent was admitted for a week respite. Excellent
care and very professional. Thank you all.

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Review from Seun T (Friend of Resident) published on 10 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have always been very nice, supporting and welcoming. All the residents in the lounge are very well looked after. A lot of activities all the time.
Generally no complaints.

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Review from M H (Daughter of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management, nurses and care staff have been very kind and caring. The problem the family have had is communicating with Mum as nearly of us are not living locally.
It could have been nice to have had wifi or even a telephone in her room as she was often unable to recharge her mobile phone.
This
is why we have given the room a satisfactory rating.
Apart from that, the wonderful staff have enabled an excellent recovery and Mum is now happily back at home.

Reply from Rodalyn Emperado, Manager at Seaview Nursing Home

Thank you very much for the feedback. We are on the process of upgrading our Wifi system in the bedrooms.

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Review from Sabina B (Daughter of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had live-in care for the last 3+ years. The carers are very well trained and professional and they are all so kind and deliver excellent levels of care. They work hard to ensure that my dad is safe and very well cared for.


The area manager pops in frequently to check on the carers and

always ensures that they are meeting my father's needs and receive training and he always checks we are happy with the service.


We have also recently had input from their nurse lead who helped us with a successful Continuing Healthcare assessment - ensuring the care plan and documentation reflected everything the carers do to help.


Having had experience of several care agencies and nursing homes I rate St.Dominic as one of the best home care and a great option for those looking for excellent service for their loved ones.

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Review from P B (Wife of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My first thought when I went to view was how clean - tastefully decorated it is. The staff and management were friendly and helpful and have been since.
The room is clean and comfortable and airy. Overall I am happy to leave my husband in their care.

Reply from Rodalyn Emperado, Manager at Seaview Nursing Home

Thank you for your kind thoughts and appreciation. Very much appreciated.

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Review from S B (Daughter of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although there is a turnover of staff; all of them have been truly wonderful, caring, respectful to Mum and to us as a family. The place is always clean. Mum is always clean.

Reply from Rodalyn Emperado, Manager at Seaview Nursing Home

Thank you for your kind understanding and trust. Very much appreciated.

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Review from L S (Partner of Resident) published on 29 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Short of staff weekends.
Toilet needs faster approach.

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Review from Marie D (Daughter of Resident) published on 22 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at St Dominic’s has been on the whole very good in the 4.5 years of visiting, however, continuous through all that time has been a lack of cutlery, in particular spoons! Now clothes protectors, serviettes and straws are thin on the ground! Carers frequently have to find spoons (to wash) during
mealtime which puts them behind and puts pressure on stretched staff. Some small tables which fit over a bed/chair are worn out and some are in danger of falling over, not adjustable or tilting so the plate/drink can slide off. In the last few months, blankets/cushions in the lounge have become hard to find. Some of the more comfortable recliner chairs in the lounge are worn out and need to be coaxed/supported into position. Not sure there’s much entertainment going on now, maybe I’ve missed the notice? The carers do a great job but it seems the home is spending money on over the top “prettying” the home than spending money where it is needed for the carers to do the job properly and safely.

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Current Review Score: 9.3 (9.315)

Overview of Review Score

The Review Score of 9.3 (9.315) out of 10 for Seaview Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.601 for Seaview Nursing Home is calculated as follows: ( (106 Excellents x 5) + (36 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 153 Ratings = 4.601

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.714 Points relating to the number of positive Reviews for Seaview Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2. 13 Positive Reviews ÷ 18.2 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jul 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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