Ersham House Nursing Home

Ersham Road, Hailsham BN27 3PN
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9.7 28 Reviews
  • Ersham House Nursing Home, Hailsham
Ersham House Nursing Home is surrounded by beautifully landscaped grounds within the environs of Halisham in East Sussex.

The home features 40 large single, mostly en suite rooms, decorated to a very high standard. The home aims to provide a cosy, relaxed and caring environment, offering a choice of three lounge areas, all with a picturesque view of the home’s grounds.

The philosophy of care at Ersham House focusses on privacy, dignity, independence, safety, choice, rights and fulfilment. The team of highly skilled, qualified and experienced staff at Ersham House work with residents 24 hours a day, seven days a week, to make sure these key objects are met.

There is a variety of food available on the menus, which also caters for those with special requirements.
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Care Provided by Ersham House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1200
  • Self-Funded Residential Dementia Care: £900 – £1200
  • Self-Funded Nursing Care: £900 – £1200
  • Self-Funded Nursing Dementia Care: £900 – £1300
The price(s) shown are provided by the care home. Contact Ersham House Nursing Home for full pricing details and T&Cs.

Contact Ersham House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Ersham House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Affectionate Care Home Ltd
  • Privately Owned

Person in Charge

  • Anma Jomon (Acting Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Visiting

  • Unrestricted visiting

Parking

  • Plenty of Parking available

Ersham House Nursing Home Reviews (28)

9.7

Ersham House Nursing Home has a Review Score of 9.7 (9.671) out of 10, based on 11 reviews in the last 2 years.
Over all time Ersham House Nursing Home has 28 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ersham House Nursing Home
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Total of 28, showing 1-20
Review from Sue H (Next of Kin) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited ersham house for my dear friend trev I found the staff really nice and the home it's self was just what he needed for his end of life...when he was admitted he was greated by anma and made very welcome..(he sadly passed away on 23/05/26 )the staff were amazing all through his care i could
not of wished for a better place for him..anma and her team were absolutely wonderful..and I know he was happy their..he was very well loved by all the team...myself and his visitors were greated by a warm and friendly
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Review from L P (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mother was at Ersham House for some considerable time.


The team was always professional in terms of medical care, hygiene and nutrition. In addition, they were very attentive about our Mother's needs and were warm and caring. This was extremely reassuring for us and made us feel that she was

in good hands and truly being looked after.
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Review from Jan G (Sister of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister Linda was a resident of Ersham House for 3 weeks where she received end of life care. The Manager and staff here are wonderful, Linda was treated with kindness, compassion and patience every day of her stay. The nurses, healthcare assistants, chef and cleaning staff all made such a difference,
aswell as the activities organisers and Anma is a great Manager, professional and friendly always. Linda's last few hours were calm, comfortable and pain-free free. Myself and Linda's partner were made welcome always and nothing was too much trouble. We were able to say goodbye and the care Linda received after she passed was dignified and compassionate. Too many staff to name but particularly Dhanya, thank you so much for your kindness at the end. You are all angels. Jan xx
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Review from Philip H (Brother of Resident) published on 20 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother stayed for over two months at Ersham House. He arrived in a confused state having been removed from his place of residence where he had previously lived for over 50 years. He presented with challenging behaviour, which included mood swings. The staff at the home could not have been more helpful
in supporting his adjustment into life in care. They attended to his medical and dietary needs and he responded well to social interaction and activities. My brother had been isolated for a long time, and the staff helped him improve his social skills and build relationships with other residents. When my wife and I visited my brother, the management and staff were very friendly and welcoming and we felt part of the family. They said my brother talked a lot and was a popular resident. We saw him happily engaging in activities and doing things that he had not done before. My brother needed building up and when he left the home he was physically better and mentally calmer.
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Review from Linda C (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Ersham House for end of life care.
He was looked after in a very caring and professional manner. All the staff were very friendly and happy to help with any request.
Dad was always happy which made the family happy.
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Review from Linda K (Sister of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is very well cared for in all areas. The staff look after her every need and always talk to her and give her many cuddles, and are always caring towards her, they all feed her with great care and consideration. She doesn't interact with activities, but they are very good for all who can.
She
likes to sit in the office and is always accommodated. They are always welcoming and caring towards me when I phone or visit.
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Review from Iain W (Nephew of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was sent to Ersham House as part of a palliative care package by the NHS
Throughout her short stay she was treated with the utmost respect and care
The Manager Anma was extremely respectful and clearly cares deeply about her patients, she spent a lot of time with us explaining what care would
be provided and how this provision would happen.
Watching Anma and her staff interact with both my aunt and other patients/relatives has restored my faith in the care system in the UK.
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Review from Bernard S (Son of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 97 year old mother has been exceptionally cared for by the whole team. In fact her last words to me was that she felt like she was on holiday in Australia and the carers and food superb. Mum was taken in on end of life care 29th Sept and passed away 24th Dec 2025. Ersham House have been very helpful
to me in dealing with the passing of my mother. Thank you.
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Review from Janet B (Wife of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So far, my husband says all nurses are great and do what he asks for. I cannot visit all that often as I am 92 this year, and I do not drive, so I have to get a taxi or a lift. Thank you for all that you do.
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Review from Clive B (Son of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional management and support staff. Very friendly and patient service staff. Respectful and sensitive staff. Caring and cheerful staff.
This care home was selected after a very personable and assuring meeting with the manager and tour. Our first impressions were very good and these have
been maintained throughout our seven months of association thus far. We continue to be most satisfied and pleased with the care provided.
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Review from W B (Daughter-in-law of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff who keep relatives very well informed. The staff is very good with residents. The home is well-kept. The food is good and varied. More activities could be arranged for residents, but the quality of given activities is good.
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Review from Robin B (Partner of Resident) published on 21 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Ersham House is an excellent nursing home, the best I have seen. Looked after my girlfriend very well. All the staff are very kind and friendly and nothing is too much trouble for them.
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Review from B L (Sister of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was well taken care of. The carers are very caring of residents. My brother was washed and kept clean as frequently as needed during the day.
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Review from Christopher B (Son of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in the care of Ersham House for almost five years until her recent death. In that time I was always aware of and grateful for the great patience and compassion the staff had for their charges. They kept my mother safe during the pandemic and she came to regard Ersham House as her home.
These are good people.
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Review from Richard D (Partner of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think my ratings say it all!
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Review from Tracey B (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Ersham House Nursing Home since September and we cannot recommend this home enough. All the staff are kind and friendly and have gone above to meet Dad's needs. Dad has settled very well with the changes and I put this down to the kindness he has received here. Dad feels at home here
which has given us so much comfort. So thank you to all of you.
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Review from Kevin T (Son of Resident) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Ersham House 6 months ago, having been moved twice this year in a short space of time. I have to say I have been really impressed by everything I've seen here. The staff are all very approachable and always happy to explain everything that is happening with Mum. They are all so caring
and friendly towards me and towards Mum as well as being professional in their duties. I am so pleased that Mum is here, there is a warm and friendly atmosphere about the place every time I'm there. Mum is in end-of-life care and the team shows so much dignity when dealing with her, I wouldn't want her to be anywhere else. The manager is always willing to talk through things and make sure I am kept informed of how Mum is. I really haven't got a bad word to say about the place. Thank you to all of the team for putting my mind at rest to know that Mum is safe and being cared for so well.
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Review from L K (Daughter of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care, kindness and compassion and respect. Everyone is passionate about their role and the residents and their families are wonderfully supported by everyone, nothing is too much trouble. Highly recommended.
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Review from Richard R (Respite Resident) published on 30 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am currently here for respite care and enjoying spending time relaxing in the large garden. The manageress has been extremely helpful and nothing is too much for her. The nurses and care staff go above and beyond in making sure you are comfortable and have everything you require, whilst always smiling
and professional. I would also like to take this opportunity to thank them all for decorating my room and helping me celebrate my birthday whilst in their care. I would have no hesitation in highly recommending this nursing home. Thank you.
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Review from G M (Daughter of Resident) published on 26 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has always been made comfortable and treated with dignity and great kindness. The care has been second to none and I have always been kept informed of Mum's condition. The rooms are clean, tidy and welcoming. I could not fault any of the staff, who all deserve a medal!
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Current Review Score: 9.7 (9.671)

Overview of Review Score

The Review Score of 9.7 (9.671) out of 10 for Ersham House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Ersham House Nursing Home is calculated as follows: ( (114 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 125 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Ersham House Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ersham House Nursing Home

What types of Care is Ersham House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ersham House Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Ersham House Nursing Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ersham House Nursing Home to the centre of Hailsham?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ersham House Nursing Home to verify any information. View our terms and conditions. Ersham House Nursing Home has an Enhanced Service - more info.