Ersham House Nursing Home

Ersham Road, Hailsham BN27 3PN
Review Us
9.7 28 Reviews
  • Ersham House Nursing Home, Hailsham
Ersham House Nursing Home is surrounded by beautifully landscaped grounds within the environs of Halisham in East Sussex.

The home features 40 large single, mostly en suite rooms, decorated to a very high standard. The home aims to provide a cosy, relaxed and caring environment, offering a choice of three lounge areas, all with a picturesque view of the home’s grounds.

The philosophy of care at Ersham House focusses on privacy, dignity, independence, safety, choice, rights and fulfilment. The team of highly skilled, qualified and experienced staff at Ersham House work with residents 24 hours a day, seven days a week, to make sure these key objects are met.

There is a variety of food available on the menus, which also caters for those with special requirements.
Show Ersham House Nursing Home on the Map

Care Provided by Ersham House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1200
  • Self-Funded Residential Dementia Care: £900 – £1200
  • Self-Funded Nursing Care: £900 – £1200
  • Self-Funded Nursing Dementia Care: £900 – £1300
The price(s) shown are provided by the care home. Contact Ersham House Nursing Home for full pricing details and T&Cs.

Contact Ersham House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Ersham House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Affectionate Care Home Ltd
  • Privately Owned

Person in Charge

  • Anma Jomon (Acting Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Visiting

  • Unrestricted visiting

Parking

  • Plenty of Parking available

Ersham House Nursing Home Reviews (28)

9.7

Ersham House Nursing Home has a Review Score of 9.7 (9.671) out of 10, based on 11 reviews in the last 2 years.
Over all time Ersham House Nursing Home has 28 reviews.

Overall Experience
  • 22
  • 5
  • 0
  • 0
  • 1
Date Published
  • 28
  • 8
  • 8
  • 11
  • 17
Reviewer Connection to Ersham House Nursing Home
  • 7
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 28, showing 21-28
Review from A P (Husband of Resident) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over three years I have been impressed by the care my wife has received from the (mostly young) staff here. Cheerful, helpful and polite, they do a sometimes difficult job to a high standard.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela T (Daughter of Resident) published on 6 December 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum was here for a year and during that time, there were 4 managers.
The care staff I met were very lovely but overall the care mum received was far from satisfactory.
There were also constant issues with the laundry - clothes were lost, other residents' clothes were hung in the wrong wardrobes,
etc.
The food was unappealing and even though my mum needed assistance and food cutting up for her, it rarely was.
Mum didn't join any of the activities.
Reply from Lindsey Giles, Manager at Ersham House Nursing HomeThank you for your feedback. We are sorry to hear about your experience. Ersham House Nursing Home is now under new management who have received extremely positive feedback. We are committed to providing the highest level of care and always value feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A R (Daughter of Resident) published on 21 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home.
Amazing end-of-life care to all the family.
Mum did not get to use any activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith H (Stepson of Resident) published on 21 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My step-father was admitted to Ersham House, from hospital, just as covid struck. He was very happy during his stay there and was well cared for during that time. The staff are always thoughtful, and approachable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Annette C (Friend of Resident) published on 24 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with this home. The decor, atmosphere, caring and friendly staff and fresh, clean air. Such a great programme of entertainment. The only thing I could smell was lovely, fresh laundry!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H B (Niece of Resident) published on 24 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased to see how lovely this home is. The atmosphere is calm and peaceful, and the staff are rightly referred to as carers. It's a relief to know that our loved one is in safe hands. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthony P (Husband of Resident) published on 26 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident here for over a year. She has advanced Parkinson's disease and related dementia. Her mobility has steadily decreased. During her stay, she appears to have been treated with dignity and compassion by staff, many of whom are quite young, but nevertheless, seem very dedicated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah G (Niece of Resident) published on 6 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt moved to Ersham house in June 2020, and through her 6-week stay, she was cared for with dignity by a number of very caring staff members. She was an end of life patient with decreasing mobility and speech, making the choice of a nursing home difficult for us, but the senior nurse was brilliant,
from the day we looked around and chose a room for her to the end he was supportive, caring, understanding and always had time for our numerous questions. Choosing a care home for a terminally ill relative through Covid was particularly difficult, but the fact there was a garden where we could visit safely meant everything to us. The team changed back in March, and a lovely group of people are running the home who provided the best care. I would definitely recommend this care home to others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.671)

Overview of Review Score

The Review Score of 9.7 (9.671) out of 10 for Ersham House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Ersham House Nursing Home is calculated as follows: ( (114 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 125 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Ersham House Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ersham House Nursing Home to verify any information. View our terms and conditions. Ersham House Nursing Home has an Enhanced Service - more info.