






The Laurels Care Centre is delightfully situated just off the main road, just a short distance from the picturesque Old Town of Hastings and the seafront, with its unique fishing heritage and wide pebble beaches.
The Laurels is a well established and homely nursing home, offering the highest standard of care and comfort. The Laurels provide long or short stays, continuing or respite care.
Care at the Laurels is overseen by a...
Care Provided by The Laurels Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Laurels Care Centre for full pricing details and T&Cs.
Contact The Laurels Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- The Laurels Nursing Home (Hastings) Ltd
- Private Owned
Person in charge
- Sara Phillips (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (39)
Visiting
- The home have an open visiting policy, relatives can visit with out an appointment.
Parking
- Free parking is available on site.
The Laurels Care Centre Reviews (90)
The Laurels Care Centre has a Review Score of 8.7 (8.711) out of 10, based on 9 reviews in the last 2 years.
Over all time The Laurels Care Centre has 90 reviews.
My father moved in to the Laurels just over a year ago and continues to be very well cared for as his health and independence declines. He enjoys the meals and we are pleased that he spends some time in the lounge each day, particularly as he is now unable to mobilise independently.
My sister was confined to a wheelchair for her last 5 years, she also had senile dementia and had to be moved to a Nursing Home towards the end of her life. While she was only at The Laurels for about the last 3 months of her life and she was unable to use some of the facilities the staff made her comfortable to the end. We always found the staff very helpful and friendly.
I visited a close friend of my mothers regularly and am very pleased to see how happy she is. She always looks well cared for and well fed. The staff are very kind and attentive and the management all extremely approachable.
The nursing care always appears to a high standard.
The residents are usually moved to a lounge for the morning and lunch times. I usually read the nursing notes and check for personal cleanliness. I have no reasons to doubt that the personal care and attention is to a high standard. The matron is always available to discuss my partner's condition and well-being.
My mother is very well cared for by staff who make time for her needs and build a personal relationship.In addition the nursing staff are highly professional and provide a caring and expert service. All the staff at The Laurels also make an effort to get to know friends and family and make us all welcome. I remain fully confident that my mother is very well cared for and happy.
I was and am extremely impressed with The Laurels staff and service are truly wonderful and my wife is looked after in a fantastic way.
I feel comfortable and safe here, I do not require a lot of help and feel it is rather expensive for what I receive. However I like all the carers, nurses and trust them completely. I believe they genuinely enjoy their jobs, though they sometimes feel overworked and underpaid.
The food is good but boring and certainly too much on the plate. We have two activities co-ordinators to play games etc. They are very helpful and understanding and fun. I would and do recommend this home knowing residents are safe and comfortable here. People in wheelchairs seldom go out but they aim on improving that this year. We have a large attractive patio used always in good weather.
We always actively encourage constructive criticism from residents, visitors and families as regards all aspects of our service including the meals provided. Seasoning can not always be added to food prior to serving as we do have to cater for a wide range of dietary needs but we always ensure it...
My husband, who is terminally ill, was admitted in December. From the start, he has been treated with the utmost dignity and professionalism. The highly-trained nursing staff are managing his palliative care with such professionalism and tenderness that he is currently very comfortable. The staff ensure that the care is totally tailored to his needs and desires. In this regard, I must mention the exceptional quality of the food prepared for him, and indeed for myself and my son, for we can eat lunch with him whenever we want. This means that we can continue to enjoy family life together. The staff keep me fully informed of the situation and indeed are always keen to ensure that my welfare is also considered. In short, this is a superb home.
Mum was admitted to The Laurels when, following several falls and increasing frailness, it was clear she was not safe at home any longer. We did not, at that time think she would be with us much longer. However, twelve months on and now aged 95 she is doing well and this is due to the excellent staff at The Laurels. We are so pleased with her care and she is safe and settled, and happy, which is so important. We can visit whenever we like and are always made welcome. I can, and have, recommended this nursing home, as it was recommended to me. Lovely place!
The Laurels Nursing Home in my opinion cannot be faulted in any way. Excellent care throughout, staff are caring and professional with charming dispositions always. I recommend The Laurels to all who need nursing requirements.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 July 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Laurels Care Centre.
There are no upcoming events for The Laurels Care Centre.
Awards / Recognitions (9)
- 03 Apr 2020Recipient: The Laurels Care Centre
- 04 Sep 2019Recipient: The Laurels Care Centre
- 01 Dec 2016Recipient: The Laurels Care Centre
Accreditations
There are no accreditations posted yet for The Laurels Care Centre.
Meet the Team (2)

I joined the Laurels in October 2024. I have over 12 years of experience in Healthcare management. I am a Registered nurse with over 20 years of experience. I have had a variety of management roles both in health and in social care.

Louise has been the Deputy Manager at the Laurels since 2023. She has 21 years of experience in the care industry, working in various settings including dementia care, hospitals and domiciliary care. Louise has extensive knowledge and experience in dementia care and end-of-life care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Laurels Care Centre to verify any information. View our terms and conditions. The Laurels Care Centre has an Enhanced Service -more info.