






The Laurels Care Centre is delightfully situated just off the main road, just a short distance from the picturesque Old Town of Hastings and the seafront, with its unique fishing heritage and wide pebble beaches.
The Laurels is a well established and homely nursing home, offering the highest standard of care and comfort. The Laurels provide long or short stays, continuing or respite care.
Care at the Laurels is overseen by a...
Care Provided by The Laurels Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Laurels Care Centre for full pricing details and T&Cs.
Contact The Laurels Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- The Laurels Nursing Home (Hastings) Ltd
- Private Owned
Person in charge
- Sara Phillips (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (39)
Visiting
- The home have an open visiting policy, relatives can visit with out an appointment.
Parking
- Free parking is available on site.
The Laurels Care Centre Reviews (90)
The Laurels Care Centre has a Review Score of 8.7 (8.711) out of 10, based on 9 reviews in the last 2 years.
Over all time The Laurels Care Centre has 90 reviews.
I visit a friend in The Laurels he can be a very difficult man sometimes and I feel the staff are really tolerant towards him. I think The Laurels is a very good place to be, peaceful and happy. I feel that at the end of life The Laurels is a caring, compassionate nursing home.
My mother was treated with great kindness and compassion over the 3 year period she was at the home, suffering from increasing dementia and other health-related problems. She was well fed and hydrated right to the end, peacefully passing away this month. I am grateful to the staff who treated her so well. It was such a relief to see she was so well cared for. I would have no hesitation in recommending The Laurels.
My father was very pleased with the care he received during his stay.
I was so grateful that The Laurels was recommended to me especially as I do not live in Sussex so local knowledge was limited. I am a trustee for a retirement home and have a recently retired nurses hat on. My first impressions of The Laurels was very positive, the building, but more importantly the staff, particularly the matron. Since visiting and becoming more acquainted, nothing is too much trouble for the staff, they are always welcoming, abundant smiles and I feel they all enjoy working there. They show respect and dignity to their residents, there is a calm but cheerful atmosphere in an immaculate environment and gardens. Just a small observation and request, maybe more consistent thought could be given to the kind of music that is played in the sitting room. It is a generational thing and, of course, no type fits all, but appropriate music can be such a pleasure. Thank you so much for all your wonderful supportive care which is even more reassuring when not living close.
The Laurels provides an excellent setting with really caring staff.
We appreciate the 24/7 access, so bringing Mum home for New Year's Eve is not a problem.
The Laurels appears to be a well-run nursing home in mainly modern facilities. The staff always seem to be very busy and sometimes the resident’s alarms do appear to be sounding for some time, presumably because staff are tied up elsewhere. The staff all seem very pleasant & my uncle appears to be happy there.
My mum has only been here a couple of months and we are very pleased with the home. In that time she has looked so cared for and so clean and each day is eating well. I have no worries about how it will continue. The staff and each one are brilliant.
Very good and friendly.
Fantastic nursing home. All staff caring and kind. I would recommend this home.
My mother has been at The Laurels Nursing Home since May 2017. I am very happy with the overall level of care.
I have been regularly visiting a friend at The Laurels since their arrival and I have been very happy to see various activities taking place, especially in the run-up to Christmas. Activities were listed for residents and family in their special Christmas brochure, which contains events such as a pantomime, Xmas sing-along, several choirs and a puppet show, which I attended and the residents seemed to thoroughly enjoy. Staff are always good-humoured and professional and my friend is well cared for. The atmosphere is welcoming and caring.
I am very pleased with the care I receive but I am concerned about the length of time it takes for any medical procedures or advice to be acted upon or even disclosed.
Our local GP visits the home every two weeks and deals with non-urgent medical matters during his round and we have found this to be a very effective way of maintaining good continuity of care for all of our residents. We do not, however, have the authority to insist on extra visits except in the...
Delightful surroundings complemented by courtesy of staff to visitors/residents. Staff try to relate to residents in a caring, compassionate way, mindful of confidentiality and professional in care.
Variety of services (hair etc) available, activities are appropriate and vaired, enjoyment is evident.
Staff are always approachable and friendly. My mother is well looked after and I feel reassured that she is being cared for.
My father was referred to The Laurels Nursing Home in February 2017 and sadly passed away in July 2017. He was not an easy man to look after as he was suffering from prostate cancer which he had fought for nine years but The Laurels did a fantastic job and gave him pleasure and dignity. We can not thank The Laurels enough.
The family were very pleased with the way he was cared for and the staff most sympathetic to me and the family.
During this traumatic time, I would personally choose this venue if it were for myself.
I brought my uncle down from Basingstoke after he had a severe stroke. He spent the last 3 months of his life at The Laurels.
He was happy and everyone there was lovely to both him and myself. It was a lovely end to a very long and happy life (97 years). Thank you to all at The Laurels.
A lovely place, well kept and cared for, very clean and good facilities. Staff are excellent and always smiling and friendly and always speak to you in the corridors etc. Always popping in to make sure Mum is OK and not needing anything. I think we were very lucky to be offered a place there for her.
Really impressed with The Laurels Nursing Home. Had to transfer dad from another home which was closing and The Laurels Nursing Home is a million times better. The only thing dad complains about is that he has lost some of his Freeview channels on his TV! If they could sort that out then it would be perfect!
My grandfather came to The Laurels Nursing Home from the hospital 2 months ago. He suffered a broken hip and only started to recover since he came here. Staff are very caring and help him with all his needs in a very friendly manner. I am very pleased that he is being cared for so well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 July 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Laurels Care Centre.
There are no upcoming events for The Laurels Care Centre.
Awards / Recognitions (9)
- 03 Apr 2020Recipient: The Laurels Care Centre
- 04 Sep 2019Recipient: The Laurels Care Centre
- 01 Dec 2016Recipient: The Laurels Care Centre
Accreditations
There are no accreditations posted yet for The Laurels Care Centre.
Meet the Team (2)

I joined the Laurels in October 2024. I have over 12 years of experience in Healthcare management. I am a Registered nurse with over 20 years of experience. I have had a variety of management roles both in health and in social care.

Louise has been the Deputy Manager at the Laurels since 2023. She has 21 years of experience in the care industry, working in various settings including dementia care, hospitals and domiciliary care. Louise has extensive knowledge and experience in dementia care and end-of-life care.
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