Barchester Lydfords Care Home

23 High Street, East Hoathly, Lewes BN8 6DR
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9.9 70 Reviews
  • Barchester Lydfords Care Home, Lewes
Lydfords is located in the centre of the peaceful village of East Hoathly. With views of the South Downs that can be enjoyed from the picturesque gardens. This boutique home is tranquil and relaxing whilst offering expert residential care for short stay and long-term placements.

The care team are passionate about providing the best support to every individual whilst ensuring each person has their own personalised care plan to be able to continue living their life to their full potential whilst receiving the appropriate level of care and support.

The home is spread out over two floors with the main dining room located downstairs, where everyone can meet and enjoy their meals together, creating a social and enjoyable atmosphere. There is also a small private dining room for private family events or it can be used for a quieter dining experience.

The village itself has local amenities that residents have access to on a daily basis with the support of the team if needed. From the local post office and shop, pub, church and hairdressers. Alternatively they can choose to use the hairdresser that uses the in-house salon every Thursday, allowing them to continue to make their own independent choices.

The life enrichment team plan weekly activities that have been tailored to the interests of each resident from individual or small group activities to large events involving the local community.

Residents enjoy regular trips including visits to art galleries, theatre trips, lunch, bowling and national trust gardens. The team also support residents to arrange and enjoy independent interests with friends including Bridge, scrabble and sporting events.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Lydfords Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Anthony Butler (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (23)

Parking

  • Parking available on site

Barchester Lydfords Care Home Reviews (70)

9.9

Barchester Lydfords Care Home has a Review Score of 9.9 (9.890) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Lydfords Care Home has 70 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Lydfords Care Home
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Total of 70, showing 41-60
Review from Jacqueline B (Daughter of Resident) published on 8 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Confidence in the team to care and discuss issues immediately if there is a need regarding all issues relative to the health and happiness of the resident


Attention given to family members and information freely passed regarding the running of the Home


A positive attempt to include the family

in the care of the resident and a welcome given to make it as homely as possible


Teamwork noticeable on every level of staffing


Easy access to managers and nurses without prior appointment


Great coordination and availability of info at reception with a friendly greeting at every visit

Reply from Maria Stefea, General Manager at Barchester Lydfords Care Home

Dear Jacqueline,
Thank you so much for your review and for the positive feedback given in regard to the care delivered to your mother whilst in our care. All the best and stay safe.

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Review from Vic F (Son of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at the home for over two years now, and for a lady who is 98 years old she has her moments but, overall is happy and comfortable.
I consider the care she receives is of a good quality, and I'm happy in the knowledge that all staff will give her the best attention possible.
I have, what I believe to be, a mutual respect for everyone involved at the home because I like to be involved as much as possible. Should there be a problem, I know who and when to ask. The response has always been immediate and attentive. I would recommend the home to any friend or relative.
Please bear in mind that I have not been able to visit the home for the past two months due to the coronavirus. However, I receive e-mails, letters, photographs and a "video" link has recently been set up to enable me to see and speak to my mother. A big thank you to everyone at Lydfords.
Reply from Maria Stefea, General Manager at Barchester Lydfords Care Home

Dear Vic,
Thank you so much for the positive feedback. It is a pleasure to look after your mum. I also want to thank you for always being here for us and hope to have you back in the home soon to help with the activities within the home.
Regards

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Review from Colin M (Nephew of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94-year-old aunt suffering from dementia was a resident for 16 months. She gave the appearance of being comfortable and content, and I have every reason to believe that she was well cared for by all the staff she came into contact with. The atmosphere is clean, homely, relaxed, and inviting, and
the staff I had contact with seemed happy. I observed the residents happily engaged in activities enthusiastically organised by the staff. The review of my aunt's care plan with me was carried out in a transparent manner, with the care plan appearing to meet all my aunt's needs. Any changes in my aunt's condition were promptly reported to me by phone the same day. My experience of the management and administration of the home is that it is efficiently run and meets the needs of a relative living at a distance. My impression is that the manager runs a "tight ship", has the respect of her staff, and provides a quality care service. In conclusion, I unhesitatingly recommend this care home.
Reply from Maria Stefea, General Manager at Barchester Lydfords Care Home

Dear Colin,
Your feedback is greatly appreciated by all staff, thank you so much for the kind words and for having the confidence in us to look after your aunt.
Stay safe.

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Review from Brian P (Son-in-law of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are wonderful without exception. My mother-in-law was initially set against staying in the home but after a few weeks, with some very good caring staff, realised she was in the best place. Food is excellent, she is very fussy, but says she enjoys it. We liked the nothing is too much trouble
approach from the management and staff even to the extent of fitting shelves, providing a bird feeder in the garden outside of her room and setting up the TV in her room. All in all, we are completely satisfied with her care and safety especially, in this difficult time.
Reply from Maria Stefea, General Manager at Barchester Lydfords Care Home

Dear Brian
Thank you for this lovely feedback and for having the trust in us to look after your mother-in-law. I am really happy with the feedback provided and really appreciate the time you made to write this review.
We hope to see you and Irene soon.
Stay safe, Kind regards.

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Review from Clare A (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is now permanently bedridden and suffers with dementia. She is always treated with kindness and respect and is kept clean and comfortable at all times. She also receives regular one to one activities - usually being read a story or just a friendly chat so that she does not feel isolated. I
am extremely happy with the care that she receives at Lydfords. I am also very impressed with the management of the home.
Reply from Maria Stefea, General Manager at Barchester Lydfords Care Home

Dear Clare,
Thank you so much for your feedback and for taking the time to write a review.
I hope you are keeping well and safe and we are hoping to see you back soon to visit Mother
Kind regards.

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Review from Jill E (Daughter of Resident) published on 26 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I begin? I can only extol the wonderful care my mother received during her end of life at Lydfords. We chose Lydfords as they gave such wonderful care to my father who was also, unfortunately, end of life 2 years previously. The manager and her team were considerate, compassionate, professional
and kind to my mother despite her complex needs. They made her final weeks happy and fulfilled. My brother and I were always made to feel welcome and nothing was ever too much trouble. I would highly recommend this home, thank you.
Reply from Ronnie Cavanagh, Marketing at Barchester Lydfords Care Home

Thank you, Jill, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Lydfords Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from P C (Son of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend Lydford's Nursing Home enough for the care, compassion and help they provided my mother in the short time she was there. The staff were approachable, knowledgeable, understanding and, above all, caring. Mum was treated with dignity and for that I thank you.
Reply from Ronnie Cavanagh, Marketing at Barchester Lydfords Care Home

Thank you for your comments about your recent experience at Lydfords Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Tony W (Son of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience of the care that my mother received at Lydfords was excellent. All the staff treated her with the utmost respect, care and dignity, ensuring that her final weeks were as comfortable as they could possibly be. The team is led by an extremely effective manager who demonstrates the
utmost care and compassion for her residents.
Reply from Ronnie Cavanagh, Marketing at Barchester Lydfords Care Home

Thank you Tony for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Lydfords Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mother with dignity and the compassion she deserved during her time at our home. We hope that her time at Lydfords did see some friendships flourish with both the Care team and residents. Thank you again Tony, if there is anything more we can do please do not hesitate to reach out.

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Review from Sylvia I (Daughter of Resident) published on 21 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff always helpful and friendly.
A lovely home environment and garden facilities beautiful.
Many on-site entertainments arranged throughout the years, plus many seasonal activities.
Good communications.
Reply from Ronnie Cavanagh, Marketing at Barchester Lydfords Care Home

Thank you, Sylvia, for letting us know how we are doing at Lydfords Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Robert S (Son of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff from manager down to whatever the job description, were very kind and considerate. I cannot fault any member of staff during the short time my mother was at Lydfords Care Home.
They were always respectful and helpful to myself and other family members. The care they gave to my mother right
until she passed away was excellent. Thank you to all.
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Review from Shirley P (Daughter of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Lydfords Care Home for nine months now and is very happy here. The staff are really caring and friendly as is the manager.
The home is lovely and clean and the food is very good. I would recommend this home to everybody.
Reply from Ronnie Cavanagh, Marketing at Barchester Lydfords Care Home

Thank you, Shirley, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Lydfords Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Keith S (Son of Resident) published on 23 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum spent her last few months at Lydfords and we were extremely impressed with the standard of care she received there.
Reply from Ronnie Cavanagh, Marketing at Barchester Lydfords Care Home

Thank you, Keith, for your kind comments about your recent experience at Lydfords Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from Christine R (Daughter of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The management was excellent, any issues large or small being dealt with promptly and efficiently.
The care of the resident was paramount.
The staff were kind, caring and respectful and the nursing was efficient.
I cannot comment on the activities as my mother preferred to remain in her room rather
than join the other residents in the lounge.
Overall I would be happy, should the need arise in the future, to leave my mother in the care of Lydfords.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Barchester Lydfords Care Home

Thank you, Christine, for your kind comments about your recent experience at Lydfords Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We are happy you found our staff to be so supportive during your experience here and appreciate all of your feedback about the team. Thanks again for the recommendation, and have an amazing day!

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Review from Judy A (Daughter of Resident) published on 28 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is so fortunate to be living at Lydfords. We have been very impressed with the kindness, compassion and skill which all the staff display.
The manager and her deputy are always available to talk through any questions. The care staff are very well trained in all aspects of the care they provide.
The home is well provided with lounges, an activity room and was are always welcoming whatever time we drop in.
The food is delicious with plenty of choice and relatives can dine with residents if they wish.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Barchester Lydfords Care Home

Thank you, Judy, for your kind comments about your recent experience at Lydfords Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We look forward to seeing you again, take care!

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Review from Jean R (Wife of Resident) published on 15 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was very pleased with the care by husband got while having three weeks in respite. It started with the manager who came to see and chat about my husband's needs/ likes before he went there.


He has speech problems and all staff were patient and took time with him to understand what he wanted, they

were all smiling and introduced themselves to him, was as close as they could get to being at home.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Barchester Lydfords Care Home

Thank you, Jean, for your kind comments about your recent experience at Lydfords Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from John B (Son of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and personnel at Lydfords are outstanding in their care. Commitment and professionalism.


My mum was in very safe hands and she was happy there. There is no greater praise than that.


Thank you all for your love and humanity.

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Review from James P (Son of Resident) published on 6 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was transferred to Lydfords after a terrible stay in a hospital. The staff at Lydfords were excellent. The care given was first class, the medications were quickly understood and for the first time in about 8 weeks, my Father had proper medications. My father was dressed in his pyjamas, clean
shaven and clean.
Although he was unconscious most of the time - sadly he passed away after a short stay - he was given dignity, privacy and compassion.
I can thoroughly recommend Lydfords, from the compassionate manager right through to the not-seen staff (domestics/kitchens/caretaking). Thank you Lydfords for making my father's last few days so much better.
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Review from Richard E M (Son-in-law of Resident) published on 26 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has enjoyed her stay with Lydfords in East Hoathly.


She has commented positively on the care she has received and has been particularly vocal about the quality of the food she has enjoyed during her stay.


From our perspective, we have been very impressed with the manager and

her team. She has always been willing to respond quickly to our enquiries and requests and has done everything possible to make my mother in law's stay as comfortable as possible.


Thank you to everyone at Lydfords who has shown such kindness!

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Review from Alison S (Daughter of Resident) published on 26 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was recommended to Lydfords by a close friend who had also experienced the home and have been impressed from the outset. From the initial call to find out more about the home, the manager showed that she clearly understood the nature of my relative's illness and the type of symptoms that her staff
would be able to help with.
Settling into the home seemed to take no time at all and the facilities and staff have been excellent. The communication with the family has been first class and the level of care and commitment from the staff has been reassuring. There is encouragement to join in with other residents and activities.
Visitors are made to feel welcome at any time of the day. The level of care and compassion shown by Lydfords' team has brought some very welcome dignity to our relative during a difficult illness and has enabled the family to feel supported too. I wouldn't hesitate to recommend Lydfords to other families.
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Review from Tanya R (Friend of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was asked to view Lydfords Care Home on behalf of my friends, an elderly couple who wanted to be together. I immediately felt welcomed and the room was lovely. The management is excellent and leads by example. Professional, experienced and excellent and caring. My friends are so happy and the level
of care has been outstanding. I would be very happy to be cared for there when I need to go into a care home. There are no words to say how good the care is, apart from EXCEPTIONAL!
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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Barchester Lydfords Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.890 for Barchester Lydfords Care Home is calculated as follows: ( (203 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 227 Ratings = 4.89
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Lydfords Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (57)

Meet the Team (24)

Anthony

Anthony Butler

Job Title: General Manager Joined: 2012

I started working for Barchester Healthcare in January 2012 as a Healthcare assistant before becoming a senior carer after my level 2 VQ, then I became a Team Leader after my level 3 VQ.


I joined the Operational team in 2017 as an Operational Trainer teaching subjects such as Induction, Safeguarding, Moving & Handling, BLS, EFAW, and then became a Senior operational trainer in 2022 supporting the regional/Divisional team in coaching/mentoring new ops trainers and support development and innovations of the DLP and other programmes.


My passion is to support our residents and staff to provide the best quality care and I am very much hands on Manager.


Lydfords has a great team that I love supporting and I strive for the best for us all to further develop outstanding care in the home, ensuring our residents receive the best care possible.


My Door is always open, please pop in and say hi!

Sky

Sky LeRoy

Job Title: Deputy Manager & Wellbeing Champion Joined: 2022

Hello, my name is Sky, and I am the Deputy Manager at Lydfords


I have worked in care for 20 years around Sussex. My role is to support and lead the care team. 


From the moment someone arrives at home, I am very passionate about ensuring that their needs are met and everyday life enrichment is fulfilled to the highest standard. 

Jamie

Jamie May

Job Title: Home Administrator- Speak Up Champion Joined: 2014

My name is Jamie, I am the Administrator here at Lydfords. I have worked in the Care Sector since 2000 and at Lydfords since 2015. Previous to that I worked in banking for 23 years. I enjoy my role which is varied and fulfilling and I have a good rapport with residents and their families.


As the Speak Up Champion I am here as a point of contact for members of staff to be able to approach and confide in me with any issues or concerns they may have.


I’m kept busy outside of work with the usual family commitments, which include four young grandchildren and my passion for sea fishing.

Joseph

Joseph Grey

Job Title: Head Chef Joined: 2024

Hello, my name is Joe and I am the Head Chef here at Lydfords.


I have always worked with food in different capacities, training along the way to become a chef. I have worked as a chef in Australia whilst living out there. I have learnt amazing techniques and some incredibly creative ways to present food or combine flavours.


Once I made the change from working in restaurants to care, I knew I found true passion.


Working in care has completely changed my outlook, because, in care, I get to pour my heart and soul into my work knowing that I am only doing what I am for the benefit of my residents.

Carole

Carole Hierons

Job Title: Activities Lead Joined: 2024

Hello, my name is Carole and I am the Activities Lead here at Lydfords. 


I have worked in this role for many years and I would not want to do anything else. 


My job is to plan and oversee the amazing life enrichment activities and trips for all of our residents. It is such a rewarding role and I love planning and doing crafts with everyone. 

Tony

Tony Scott

Job Title: Head of Maintenance

Hello,


My name is Tony, and I am the Head of Maintenance at Lydfords.


I have many years of experience and have previously supported other Barchester homes prior to my appointment here at Lydfords.

Erin

Erin Ferguson

Job Title: Head Housekeeper Joined: 2021

Hello, my name is Erin and I am the Head Housekeeper here at Lydfords.


I thoroughly enjoy my role here and love spending quality time with the residents and their families and making sure they have a beautiful and clean environment to live in.

Alina

Alina Shestopal

Job Title: Second Chef Joined: 2022

Hello, my name is Alina and I am the 2nd Chef at Lydfords. I started at Lydfords as a kitchen assistant.


My love of cooking soon became common knowledge and I was soon after promoted to 2nd Chef.


I love creating and experimenting in the kitchen and the residents enjoy trying some of my Ukrainian dishes.

Donna

Donna Dinan

Job Title: Senior Carer Joined: 2023

Hello, My name is Donna and I am a Senior Carer here at Lydfords. I have worked in the care sector for many years. I enjoy being part of a team and caring for others.

Roxana

Roxana Leonte

Job Title: Senior Carer Joined: 2023

Hello, my name is Roxana and I am a Senior Carer at Lydfords. I have been working in care for six years. I am naturally a caring person and I am passionate about ensuring the happiness and well-being of others. I love working with the team here at Lydfords and together we are able to provide exceptional care to all our residents. 

Wendy

Wendy Bassett

Job Title: Senior Carer Joined: 2023

Hello, my name is Wendy and I am a Senior Carer at Lydfords.


I love working in care and helping others with whatever they need. I am passionate about looking after people and ensuring everyone is happy.

I have worked in care for over 30 years and could not imagine doing anything else.


I started at Lydfords in 2023 and it is such a lovely home and environment to be in.

Leanne

Leanne Britton

Job Title: Care Community Lead Joined: 2023

Hello, my name is Leanne and I am the Care Community Lead at Lydfords. 


I have worked in care for a number of years. I am very passionate about caring for others and find my role incredibly rewarding. My number one aim is to ensure the happiness and safety of our residents. 

Sue

Sue Bowers

Job Title: Activity Coordinator Joined: 2022

Hello, I'm Sue and I am an activity coordinator at Lydfords. I organise activities and events based on the resident's likes and wishes.

Lottie

Lottie Ashdown - Ranger

Job Title: Administration Assistant * Buddy Champion Joined: 2024

I have recently joined the Barchester group as an Admin Assistant.


I have previously worked in hospitality and I decided I wanted a change of path so when the opportunity to work at Lydfords came up I was more than happy to go for it.


I enjoy many different aspects of my job but my favourite is getting to know all of the people who pass through the building daily. There is a very lovely team of people at Lydfords and I’m happy to be a part of it.

Hillery

Hillery Ashdown

Job Title: Hostess Joined: 2022

Hello, my name is Hillery and the hostess at Lydfords. I have been in hospitality for many years and know how important the smaller details are to creating that perfect dining experience. Being a hostess is so sociable and it is lovely chatting with every resident each day. I am always there to get a drink and a piece of cake as well. 

Jill

Jill Abbott

Job Title: Receptionist Joined: 2021

Hello, My name is Jill and I am the receptionist here at Lydfords.


I love coming to work every week and look forward to seeing the residents and the team. I do not see it as a job. I will always be there at the weekend to welcome you with a friendly smile.

Jane

Jane Harris

Job Title: Healthcare Assistant Joined: 2022

Hello, my name is Jane and I am a Healthcare Assistant here at Lydfords.

I love my role and putting a smile on people's faces. This is honestly the best place I have worked. The staff are amazing, the home offers so many wonderful opportunities for the residents and they are always happy.


Being a Healthcare Assistant is so rewarding. It genuinely fills me with joy when I see the residents having fun, singing and laughing. Filling their day with activities they enjoy.

Janice

Janice Le Riche

Job Title: Healthcare Assistant Joined: 2024

Hello, my name is Janice and I am a healthcare assistant here at Lydfords.


I ensure that each resident is happy and all their needs a met. From supporting with personal care to having a cup of tea and a chat.


To make a difference in someone's day and be able to help them is such a rewarding feeling and makes my day also.

Gary

Gary Baker

Job Title: Healthcare Assistant Joined: 2023

Hello, my name is Gary and I am a Carer here at Lydfords.


I have always been in caring and supporting roles throughout my career.


I feel am very patient and compassionate and these qualities really help me to excel in my role and connect with the residents.

Rose

Rose Cottington

Job Title: Housekeeping Assistant Joined: 2022

Hello, I'm Rose and I am the Housekeeping Assistant at Lydfords.


I love coming to work and spending time with so many wonderful people. I enjoy making people smile when their room is all clean. It is lovely to get to know each person living here and being able to make their day.

Kayleigh

Kayleigh Patmore

Job Title: Housekeeping Assistant Joined: 2024

Hello, my name is Kayleigh and I am a Housekeeping Assistant here at Lydfords.


My background is working in hospitality.


Every day is different and fulfilling. I love working in such a friendly and welcoming environment and being part of a team that makes a difference.

Nandini

Nandini Bharti

Job Title: Carer Joined: 2024

Hi, I'm Nandini and I am a carer here at Lydfords.
I love being part of a team and making a difference to residents lives. I get to hear so many interesting stories and no two days are the same.

Jan

Jan Le-flay Williams

Job Title: Volunteer Joined: 2023

Hello, my name is Jan and I volunteer here at Lydfords.


I have volunteered at other places before and also been a Carer for a loved one myself.


I really enjoy coming in and spending time with everyone. I am a nail technician so you will often see me at my nail station in the lounge.


Lydfords is such a lovely place and everyone here is so happy and friendly, I feel like I am coming to see my friends.

Tim

Tim Mullins

Job Title: Maintenance Assistant Joined: 2025

Hi, my name is Tim and I am the Maintenance Assistant here at Lydfords.


You will see me maintaining our wonderful gardens here and helping the Maintenance Manager with jobs around the home.

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