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The Normanhurst Nursing Home

Brassey Road, Bexhill-on-Sea, East Sussex TN40 1LB
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The Normanhurst Nursing Home, Bexhill-on-Sea
The Normanhurst Nursing Home, Bexhill-on-Sea
The Normanhurst Nursing Home, Bexhill-on-Sea

The Normanhurst Nursing Home has a comfortable, clean, homely atmosphere. The home is adjacent to the Residential Hotel on a corner site overlooking the award winning beaches. Although the nursing home is not on the seafront, some rooms do afford a sea view. However, guests can be escorted along the beautiful Bexhill seafront and the site is only a very short distance from the De La Warr Pavilion, local shops...  

Care Provided by The Normanhurst Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,650 - £2,200£1,650 - £2,200

Contact The Normanhurst Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Alison Bowles-Martin (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 4

Room Information

  • Single Rooms (31)
  • Single Rooms with ensuite Wet Room (31)

The Normanhurst Nursing Home Reviews (24)

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9.2

The Normanhurst Nursing Home has a Review Score of 9.2 (9.174) out of 10, based on 13 reviews in the last 2 years. Over all time The Normanhurst Nursing Home has 24 reviews.

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Showing 24 reviews matching selected criteria
Review from Samantha W (Daughter of Resident) published on 4 August 2026 Submitted via Postal Card
Overall Experience
Management very helpful. Mom has only been here two weeks so we are just settling in and getting to know her new routine.

It would be helpful if all staff wore name badges.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for your kind review. Feedback is always helpful, we will remind staff about name badges.

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Review from G Y (Husband of Resident) published on 17 June 2026 Submitted via Postal Card
Overall Experience

I have always felt welcome by a staff when I visited my wife at the nursing home. Reports from my wife who was receiving long term care suggest that nearly all the carers/nurses have a genuine caring attitude because their voices and facial expressions show it.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for taking the time to leave us a review, I know the staff will appreciate your kind words.

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Review from Michael S (Husband of Resident) published on 30 April 2026 Submitted via Postal Card
Overall Experience

My wife was admitted to The Normanhursy on 1/1/26 after two weeks alternating between the local hospital and home care. She has always been very active and we had no idea what was going on with her health. On a family we watched her condition rapidly deteriorate and she died on 2/2/26. It transpired that she had an oesophageal cancerism. The care she received at The Normanhurst was excellent. The care I received was excellent. I could visit anytime and always offered cups of tea. The room was lovely, the care was great but the NHS was a shambles.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

We thank you for you kind review. Please stop by to say hello and stay for a cup of tea if you are ever passing. Best wishes

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Review from Amanda B (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Although my mum has now passed away, I take great comfort in knowing she was surrounded by such dedicated and caring people. From the very begginning, Normanhurst treated my mum with dignity, warmth and genuine affection. The patience, respect and tenderness shown to mum, especially in her final days, meant more to us than words can say, safe, comfortable and treated with love.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

What a lovely review, thank you very much - our team will appreciate your kind words

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Review from Anthony W (Son of Resident) published on 23 February 2026 Submitted via Postal Card
Overall Experience

My mum has been in The Normanhurst about six months now. She can't walk, but the staff hoist her into the wheelchair for a lounge vist, the staff are brilliant. The home is lovely and clean, it does not smell. Staff offer me tea or coffee. The lounge is lovely. I always go and say good morning to the old girls, have a little chat. Overall the home is in a good location.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for you very kind review and as always we look forward to seeing you soon

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Review from Roberta R (Sister of Resident) published on 17 February 2026 Submitted via Postal Card
Overall Experience

I can only give great praise to the managment + staff. My sister experienced a horrendous time in hospital. She had no compassion, dignity etc. Since arriving at The Normanhurst she has received so much kindness and care. I can only give the highest praise and thank the managements + staff for all the care they have given her. They have given her back her dignity. I see a smile on her face each day when I visit instead of fear and sadness. She is well looked after.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for your lovely review. We appreciate your kind words and we look forward to seeing you again soon.

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Review from S H (Daughter of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience

I found the home to be very short staffed especially at weekends. Buzzers seem to be going for a long time. Had to actually phone the carehome on one occassion, although I was actually there, because I needed to speak to a carer and couldn't find one. Despite walking 2 floors of the building. No midmorning cup of tea, I brought my mum in a takeout tea when I visited. Care home manager quite abrupt to me whenever I spoke to her. Care home was clean and the food always looked nice. Lady cleaner and male matron very friendly and helpful.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for your review. I am sorry to hear of the issues that you faced. I am sure you can appreciate that our care staff are extremely busy and will have the door closed on rooms as they provide personal care to their residents. As a 31 bed home our call bells are activated rather frequently,...  

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Review from Karen W (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card
Overall Experience

Lovely place run by dedicated staff.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you your kind review, it is much appreciated. As always we look forward to welcoming you again soon.

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Review from Roy S (Son of Resident) published on 9 May 2025 Submitted via Website
Overall Experience

Mum needed a respite break and spent two very enjoyable weeks here. The staff were very friendly and helpful and Mum [who is wheelchair bound] had a lovely room overlooking the back garden. Mum is back home now but would not hesitate to go back to the Normanhurst for a permanent home.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for your kind review. We hope Mum is doing well and look forward to seeing her again if ever you need us.

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Review from Carole V (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card
Overall Experience

Feel Mum is in a good place with caring staff, it's very clean, food is great, mum says it's lovely. As she has been chair-bound re her disabilities in her flat she now has company. She is never alone at night as she was. Mum tells me everyone is helpful and kind. Overall it's good and know everyone is doing their best. Just one thing to mention lack of music in background, it seems to be missing. Mum has settled well and I thank all staff in helping her feel this way.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

We thank you for your review and we are glad Mum is settling well. Thank you for your suggestion regarding background music. Just to let you know have a new activities person due to start this month.

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Review from J C (Friend of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

Since I have been coming to the home to see my friend, the staff have been very helpful. Always polite. My friend has told me that she is always looked after well by the staff and the food is better than it was when she went in two years ago. Nothing is ever a problem, any time of the night or day.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

We thank you for your review and we are glad to hear that you feel things have improved. We always strive to listen to feedback and take action.

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Review from S W (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card
Overall Experience

The Normanhurst Nursing Home is very clean and very welcoming, Mum has settled in really well. Management are always there should we need them. Caring staff throughout the day and especially night. A few more activities would be lovely for all. Mum is happy with the food. Nothing is too much trouble. I did notice that on occasion it has been very quiet in the lounge, some clients like to just sleep/rest. A bit more music (radio 2) would be lovely but not to disturb them sleeping.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

We thank you for your very kind review and we have noted your comments. We have recruited a new activities person but are waiting their DBS application. Unfortunately there is currently a back log with Sussex Police.

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Review from Tony W (Brother of Resident) published on 4 September 2024 Submitted via Website
Overall Experience
Our wonderful Sister, Mother, Grandmother, and great-grandmother passed away last Sunday 18/08/2024. She had lived at The Normanhurst since 2020.
The care and devotion to her from every member of staff went above and beyond that of any other care home would have given and that continued this week towards my sister and myself when we visited to sort out her room. These wonderful caring people were as moved with sadness as we are.
I was a Nurse for 44 years, I have experienced examples of poor care but loads of amazing care both in the NHS and in Care Homes. The Normanhurst gave (and I know will continue to do so) some of the greatest care on every level by all staff that I have ever had the honour to experience.

Thank you from all my family.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Wow! What a lovely review for our staff to see. We are so happy that you had such a good experience in all aspects of the Normanhurst. It was our absolute pleasure to look after such a wonderful lady.

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Review from Valerie R (Daughter of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience
My mother has been at The Normanhurst Nursing Home for 5 and a half years. I am very pleased that she is happy there. The staff are wonderful and very caring and always friendly to residents and visitors.
My mother's room is nice, clean and bright.
The home is very clean and comfortable.

There is a variety of food choices on the menu. They have activities and entertainment most days. Overall, I think it is a great nursing home and I would definitely recommend it.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for you lovely review. We thank you for your continued support and look forward to welcoming you on your next visit.

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Review from Barbara C (Daughter-in-law of Resident) published on 13 December 2023 Submitted via Postal Card
Overall Experience
Made to feel welcome, Mother-in-law always clean and tidy, treated with dignity.

The home always keeps us informed and updated regarding her well-being and care.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for your kind review. Our job is always made easier by having lovely residents and families. We look forward to seeing you again soon

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Review from Christine G (Daughter of Resident) published on 13 December 2023 Submitted via Postal Card
Overall Experience

Normanhurst Nursing is a brilliant place for my mother. The care is excellent. She always looks clean, her room is clean and comfortable. The food is well presented and looks tasty. The care staff are pleasant and they spend time talking to the residents. Since she has been there, her legs which used to swell up, look mottled and sometimes develop cellulite have completely healed and look really good due to the care attention given to her at Normanhurst. They have things in place to interest their residents and think up extra events to entertain them. The staff are first class!

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for your lovely review. It is always great to hear when family are happy and we hope Mum is too. We look forward to welcoming you again soon.

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Review from Paula O (Daughter of Resident) published on 27 November 2023 Submitted via Website
Overall Experience

This place has been a blessing! I was so stressed when my dad had to go into care and Normanshurst has been the best thing that could have happened to him. I live 100 miles away but I can sleep knowing that my dad is being taken care of to a very high standard. I do not tell them beforehand when I am visiting but when I turn up my dad is always comfortable, clean and relaxed. The staff are fantastic, friendly, informative and go the extra mile. Highly recommended

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for your lovely review and we look forward to seeing you again soon.

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Review from F D (Son of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

The overall experience is very positive. Management and staff are very helpful and sympathetic to my parents situation. The room is spacious and well maintained, better than I have seen elsewhere, which is why we chose The Normanhurst Nursing Home. It's a decision I am very satisfied with.

Reply from Kathleen Renner, Duty Manager at The Normanhurst Nursing Home

Thank you for your feedback on our service, we really appreciate you leaving us this review.

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Review from C F (Daughter of Resident) published on 23 February 2023 Submitted via Website
Overall Experience

My parents are very happy at Normanhurst, and if they are happy, so am I. The staff are friendly and caring to them and me when I make contact. I can see communication improving, though, as I have received a lot more communication since the change in management. I would certainly recommend Normanhurst to a friend.

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Review from Penny C (Daughter of Resident) published on 21 February 2023 Submitted via Website
Overall Experience

I have chosen to write a review on behalf of my family. Our mother has now been cared for since January 2022. When she arrived she was so unwell and it was a very distressing time for her and my family. A year down the line we have a very different story thanks to the kindness and care of all the staff at Normanhurst. She has her hair done twice a week by a fantastic hairdresser, which also lifts her spirits greatly. She joins in and looks forward to the activities arranged by the amazing staff. We know she is safe and well cared for and we're thankful every day!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 October 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Normanhurst Nursing Home.

Upcoming Events

There are no upcoming events for The Normanhurst Nursing Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Normanhurst Nursing Home.

Accreditations

There are no accreditations posted yet for The Normanhurst Nursing Home.

Meet the Team (1)

Alison Bowles-Martin
Alison Bowles-MartinJob Title:ManagerJoined: 2021
Alison joined the Normanhurst team in 2021 and we were delighted when she later accepted the role of Nursing Home Manager in 2022!
As you can see she is passionate about elderly care and really brings lots of joy to the home in addition to meeting our resident's clinical needs.

Alli, as she is known around the home has been a Registered Nurse for 43 years, she started as a state-enrolled nurse and completed her conversion course in 2000. Before joining the Normanhurst Alli was a senior sister at one of the local hospitals.

Frequently Asked Questions about The Normanhurst Nursing Home

What types of Care is The Normanhurst Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Normanhurst Nursing Home have?

There are 31 Single Rooms.

What are the Facilities & Services at The Normanhurst Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Normanhurst Nursing Home to the centre of Bexhill-on-Sea?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Normanhurst Nursing Home to verify any information. View our terms and conditions. The Normanhurst Nursing Home has an Enhanced Service -more info.