St Peter's Park Retirement Village

Church Street, Bexhill-on-Sea TN40 2HF
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9.8 48 Reviews
  • St Peter's Park Retirement Village, Bexhill-on-Sea
St Peter’s Park Retirement Village (formerly known as Peterhouse Care and Nursing Home), is a real home-from-home in the East Sussex seaside town of Bexhill. The experienced staff provide high-quality, affordable nursing, residential, dementia, end of life, respite and convalescence care.

There really is something for everyone, to suit a range of different needs and tastes on the beautiful site. The lounges, dining rooms and residents’ bar mean there’s plenty of space for group activities. If you want some company, there’s always someone to talk to and to have a coffee with in the lounge. There are also plenty of quieter spots of you want to spend some time by yourself.

The care wing has bedrooms on the ground floor and the first floor. Ground floor rooms have direct access to the garden or courtyard. The first floor is fully accessible, by stairs or a lift.

Some rooms have en-suites. The rooms without en-suites have accessible toilets within easy reach.

The bedrooms are a blank canvas for residents to personalise with their own photos, pictures and furniture. Personal possessions help residents feel at home and provide extra stimulation and time for reminiscence. They also give staff an important understanding of a resident’s history and what’s important to them.

Unusually for a care home, all the bedrooms in the care wing have their own outside space, whether that’s a balcony or a terrace. There’s room for pots, a table and chairs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lisa Turner (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • LA rates accepted with a top up.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (53)

Visiting

  • Visitors welcome any time.


    If you would like to be shown around the home by a senior manager, please visit during normal office hours.

Parking

  • Peterhouse car park at front and side of building. Local free car park within quarter of a mile.

St Peter's Park Retirement Village Reviews (48)

9.8

St Peter's Park Retirement Village has a Review Score of 9.8 (9.797) out of 10, based on 14 reviews in the last 2 years.
Over all time St Peter's Park Retirement Village has 48 reviews.

Overall Experience
  • 36
  • 11
  • 1
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Date Published
  • 48
  • 2
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  • 14
  • 34
Reviewer Connection to St Peter's Park Retirement Village
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Total of 48, showing 41-48
Review from D G (Friend of Resident) published on 23 September 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been visiting a resident for about four years on a weekly basis and at various times of the day including on occasions when lunch has been served. I have always considered this to be fairly depressing. The food always looks basic, unappetising and is presented very poorly. There seems to be little
attempt to provide stimulation to care with residents, who are mostly unable to move freely around the building.
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Review from J J (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Peterhouse ceased being a charity in December 2018 when bought by Agincare. It is early days to note any significant changes. Care staff are worried about their jobs, relatives are concerned about fee increases. The new chef has improved food and nutrition, there are more vegetables. The chef works
to a very small budget. Juice has been replaced by heavy sweetened concentrate - high sugar content, is inappropriate for elderly people and increases risk of diabetes. Limited staff at weekends and management has not increased its efficiency. Not good social skills. Lovely gardens, extremely well kept.
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Review from A H (Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've been here for very 7 satisfying respite care, which I have received abundantly with maximum kindness from all departments.
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Review from Daphne H (Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A pleasing experience.
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Review from Linda B (Daughter of Resident) published on 13 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has recently been admitted into nursing care at Peterhouse. The staff have made a difficult situation so much easier every step of the way. Thank you.
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Review from Olive C (Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having lived here at Peterhouse for some 11 years I am still glad that I came and my ticks to details below prove that I am still satisfied. Obviously I am slightly apprehensive about the change in ownership but I am very hopeful that things will continue or even improve from our first contact with
the new directors.
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Review from Joan S (Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for almost one year in a flat which I rent. I am extremely happy here and feel safe at all times. I cannot fault the service, kindness and general way of life. The staff are super, very attentive, there is also a lot of laughter, and great generosity. Lovely food, nicely served by friendly
staff. All the staff, in whatever capacity, are really super. Lounges are comfortable. I am very happy. The gardens are lovely.
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Review from Mary R (Resident) published on 20 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was received into Peterhouse at short notice for respite care having sprained my ankle. The care standard was excellent with very friendly and competent staff. My room had a balcony overlooking the garden and an en-suite basin and WC. Every need was attended to quickly and the food was also very
good. I would definitely recommend Peterhouse for long-term or respite care.
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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for St Peter's Park Retirement Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.797 for St Peter's Park Retirement Village is calculated as follows: ( (126 Excellents x 5) + (32 Goods x 4) ) ÷ 158 Ratings = 4.797
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Peter's Park Retirement Village is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Lisa Turner

Job Title: Manager

Lisa Turner is the Registered Manger of St Peter's Park.


A quote from Lisa "St Peter’s Park is unlike other retirement villages or care homes. There’s a different atmosphere here, with a really interesting and stimulating mix of residents, right across the care home and independent living flats and cottages. I’d recommend coming to visit to see for yourself what it’s like."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Peter's Park Retirement Village to verify any information. View our terms and conditions. St Peter's Park Retirement Village has an Enhanced Service - more info.