Truly professional and well-dedicated staffSimon C(Son of Resident/Service User)
Truly professional and well-dedicated staffSimon C(Son of Resident/Service User)
The Polegate care home, on the edge of Eastbourne, provides personalised nursing care for older people.
The Polegate recently underwent an extensive refurbishment programme that transformed communal areas, including dining rooms, lounges/day rooms, the reception area, bathrooms, and corridors. Popular onsite facilities available to residents include a hair salon, quiet room and beautiful landscaped garden and patio, the perfect spot to spend time with friends and family.
The Polegate offers a selection...
The Polegate care home, on the edge of Eastbourne, provides personalised nursing care for older people.
The Polegate recently underwent an extensive refurbishment programme that transformed communal areas, including dining rooms, lounges/day rooms, the reception area, bathrooms, and corridors. Popular onsite facilities available to residents include a hair salon, quiet room and beautiful landscaped garden and patio, the perfect spot to spend time with friends and family.
The Polegate offers a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, family, and friends. On sunny summer days, outdoor spaces are ideal for alfresco dining. The catering team prides itself on ensuring each meal is an enjoyable, heartwarming experience for every resident and visitor to the home.
The professional care team at The Polegate takes time to learn about each resident’s individual hobbies and interests to help those living in the home lead an active and fulfilling life. In addition to the range of activities available in the home, staff encourage residents to take an active role in the Polegate community, from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area.
Each member of the professional care team helps new residents and their families settle into The Polegate. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at The Polegate to deliver the highest standard of care, supporting residents to live their best life.
Contact The Polegate Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Polegate Care Home for full pricing details and T&Cs.
The Polegate Care Home has a Review Score of 9.5 (9.475) out of 10, based on 11 reviews in the last 2 years.
Over all time The Polegate Care Home has 117 reviews.
Thank you to all staff.
Thank you to all staff.
Thank you for your review. I'm so happy to hear that you are happy and enjoying the different activities and hope that you enjoy a lot more outings.
I came away very happy. The staff were very...
I came away very happy. The staff were very helpful.
Thank you for your lovely feedback, we really appreciate it. I am so pleased that you were happy with how your visit went and the care home in general. The Bupa Customer Care Team.
I found the staff and management friendly and helpful. My immediate family commented on how well they were kept informed of all developments in relation to my care. The none weight bearing rehabilitation team were most supportive during my stay. On many occasions, I enjoyed sitting out in the...
I found the staff and management friendly and helpful. My immediate family commented on how well they were kept informed of all developments in relation to my care. The none weight bearing rehabilitation team were most supportive during my stay. On many occasions, I enjoyed sitting out in the garden which was well maintained.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
We are all...
We are all looking forward to the next time.
Thank you for your review. So glad to hear that you all had a great time when you went for lunch, hope it isn't to long before you go again. The Bupa Customer Care Team.
The food is very good and served up very nicely.
The food is very good and served up very nicely.
Thank you for your review. I'm so glad that you have enjoyed your stay with us at The Polegate I will share your comments with the home manager. The Bupa Customer Care team.
I have enjoyed my stay here and would recommend it to anyone who may need it in the future. I found the staff helpful and pleasant to get on with. We had a lovely day out to some pottery place and enjoyed every minute of it. The meals are fantastic, they are A1.
I have enjoyed my stay here and would recommend it to anyone who may need it in the future. I found the staff helpful and pleasant to get on with. We had a lovely day out to some pottery place and enjoyed every minute of it. The meals are fantastic, they are A1.
Thank you so much for sharing your lovely feedback with us. I am so pleased that you enjoyed your stay and would recommend The Polegate to others. I will pass on your kind words to the home manager. Best wishes, The Bupa Customer Care Team.
My Mother-in-law has been looked after very well since she was transferred to Polegate care home in September 2016. The staff in all departments have been kind, concerned, caring and patient at all times to both my Mother-in-law and me.
My Mother-in-law has been looked after very well since she was transferred to Polegate care home in September 2016. The staff in all departments have been kind, concerned, caring and patient at all times to both my Mother-in-law and me.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My wife's overall care is excellent and I am very pleased. The food also is excellent. The reception and welcome are good and is good value for money.
My wife's overall care is excellent and I am very pleased. The food also is excellent. The reception and welcome are good and is good value for money.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Whilst general care - washing, dressing, medication, room cleaning- are fine, it's the small things that are missed- like providing a plastic cup with handles, not a nearby glass beaker for water. Ensuring the over bed table is in the right position and the things on it are within reach. Correct...
Whilst general care - washing, dressing, medication, room cleaning- are fine, it's the small things that are missed- like providing a plastic cup with handles, not a nearby glass beaker for water. Ensuring the over bed table is in the right position and the things on it are within reach. Correct eating utensils, ensuring the patient is upright enough (in bed) to eat it properly/comfortably.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
A lovely nursing home very clean and well laid out. All staff are very kind and caring and efficient, catering to residents individuals needs as much as possible e.g. washing and dressing times, bed times etc. The food menu is first class, tempting residents with their favourite food and treats. My...
A lovely nursing home very clean and well laid out. All staff are very kind and caring and efficient, catering to residents individuals needs as much as possible e.g. washing and dressing times, bed times etc. The food menu is first class, tempting residents with their favourite food and treats. My elderly mother has swallowing difficulties so food was designed to help her and it looks appetising not just a slop on a plate. GP services are requested promptly and GP attendance is good.
Our mother/mother-in-law came to the Polegate Nursing Centre almost four years ago for end of life care. However, due to the first class care and kindness of the hard working staff we were able to enjoy almost four more years of our mums amazing life. The fact that we were able to take her out...
Our mother/mother-in-law came to the Polegate Nursing Centre almost four years ago for end of life care. However, due to the first class care and kindness of the hard working staff we were able to enjoy almost four more years of our mums amazing life. The fact that we were able to take her out every Saturday afternoon up until the age of 98 was amazing. And due in no small part to the care and kindness shown by all staff at the centre.
I fractured my femur in April, left in November. I cannot speak too highly of the care I received from all the staff and management. They encouraged me every step of the way from the hoist, to standing, to eventually leaving, walking out with sticks. In fact I miss everyone since I have been home.
I fractured my femur in April, left in November. I cannot speak too highly of the care I received from all the staff and management. They encouraged me every step of the way from the hoist, to standing, to eventually leaving, walking out with sticks. In fact I miss everyone since I have been home.
My friend has been in the Bupa Polegate nursing home for the last 7 months and has always been treated with care and compassion. On the rare occasion that somethings has gone wrong it is sorted out immediately.
My friend has been in the Bupa Polegate nursing home for the last 7 months and has always been treated with care and compassion. On the rare occasion that somethings has gone wrong it is sorted out immediately.
My personal opinion of the time my husband spent in this home was very delightful. The attention myself and my husband received from all the staff was excellent, highly recommended.
My personal opinion of the time my husband spent in this home was very delightful. The attention myself and my husband received from all the staff was excellent, highly recommended.
My mother was only in the home for 2 weeks before going into hospital but she was treated with dignity and care for her physical disabilities at all times. She had not wanted to go into a nursing home but said that everyone was lovely to her and was as happy as she could be in spite of he fact that...
My mother was only in the home for 2 weeks before going into hospital but she was treated with dignity and care for her physical disabilities at all times. She had not wanted to go into a nursing home but said that everyone was lovely to her and was as happy as she could be in spite of he fact that her health was failing quite rapidly. Our only negative comment relates to the unpleasant smell in the room from the carpet and bathroom which I was told was the result of a toilet leak. Perhaps the flooring should have been renewed. Otherwise I can't praise the staff and management enough.
I have not assessed "value for money" as I have no similar experience but it is probably very acceptable.
I have not assessed "value for money" as I have no similar experience but it is probably very acceptable.
The family are very happy with the level of care my nan receives. The staff are very friendly and answer questions promptly. Home is clean, bright and tidy. Food is delicious with a varied menu daily. Wide range of activities for the residents which helps interact overall very happy with the home.
The family are very happy with the level of care my nan receives. The staff are very friendly and answer questions promptly. Home is clean, bright and tidy. Food is delicious with a varied menu daily. Wide range of activities for the residents which helps interact overall very happy with the home.
Please contact us for information regarding our bed availability
A resident at The Polegate Care Home in Polegate, East Sussex, has enjoyed a heartwarming and long-awaited day out, marking her first trip outside in three years following a stroke....
Christine Mills, an 82-year-old resident at The Polegate Care Home in Polegate, East Sussex, has spoken about how moving into the home has transformed her life, giving her a sense...
Residents at HC-One’s The Polegate Care Home in Polegate, East Sussex, have been getting creative as they prepared to take part in the RSPB Big Garden Birdwatch. In the lead-up...
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