Adelaide Nursing Home

Adelaide Nursing Home, 203-205 New Church Road, Hove, BN3 4ED
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9.8 36 Reviews
  • Adelaide Nursing Home, Hove
Adelaide Nursing Home run by Brighthelm Care, is registered to offer a maximum of 35 people support.

Staff care for elderly people as well as those with physical disabilities, sensory impairments, dementia and other conditions.

Situated in Hove, close to the sea, Adelaide Nursing Home has a well structured activities programme delivered by two activities co-ordinators who encourage interaction.

Visiting entertainers are regularly booked for music sessions in the afternoons.

Staff like to ensure everyone’s personal dining preferences and dietary requirements are met.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 35 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

there are no deposits charged or fees in advance

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Colleen Hutton (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • private, NHS, respite
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • No restrictions

Parking

  • Parking is available in forecourt but if full the side roads can be used - these are usually free all day but cannot be used between 11 and 12 and 6 and 7 - times of the parking restrictions.

Adelaide Nursing Home Reviews (36)

9.8

Adelaide Nursing Home has a Review Score of 9.8 (9.805) out of 10, based on 14 reviews in the last 2 years.
Over all time Adelaide Nursing Home has 36 reviews.

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Reviewer Connection to Adelaide Nursing Home
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Total of 36, showing 21-36
Review from Sharon D (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, my mother was treated with care and kindness, although she was only here for a week before she died. She was made very welcome.
All staff treated her and our family with respect, for which we are truly grateful.
My only criticism, which I shared with them, was that they gathered her personal
effects into a black bin bag, and we were handed them only a couple of hours after her death, which was so sad!
Reply from Colleen Hutton, Manager at Adelaide Nursing Home

We offer our sincerest apologies at the time as we agree that it was remiss of us to have done that. We always speak to families and wait for instructions. On reviewing the day, there was a miscommunication, and recognise our error, and we will endeavour to not allow this situation to arise again at such a sad time.

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Review from Kay (Daughter of Resident) published on 21 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is one of the best nursing homes in Hove, purely because the staff and management are so good. They are always welcoming and friendly and build proper, caring relationships with the residents and their families.
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Review from Mark R (Son of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at the Adelaide for three years and I have three friends who have also had a parent here.
I have always found the staff extremely caring and professional. Management always available and approachable, liaison with the relatives fantastic both by phone and regular WhatsApp
video.
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Review from Anne M (Daughter of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Adelaide looked after my mother very well and she seemed very comfortable.
Reply from Colleen Hutton, Manager at Adelaide Nursing Home

We thank you for your very kind review. Compassion and kindness are what we hope to be remembered for, with our staff showing dedication to our residents and understanding the difficult times families and friends are going through.

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Review from Anne L (Friend of Resident) published on 17 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't have wished for my dear friend to be cared for any better. Not only did you give her skilled nursing care, but you treated her with loving-kindness. Her sister and I are so grateful for the care you gave. Also, the kindness you showed us when we phoned up or visited. Thank you so very, very
much.
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Review from Herma W (Regular Volunteer) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was a weekly visitor over a long period and was most impressed with the exceptional care extended by the staff to all the residents. It was loving concern in all their dealings and their patience was exemplary. The courtesy shown to me, as a visitor, was very pleasing. To me, the home was well run
and I do not have a single complaint.
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Review from Susan A (Niece of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was in the home for 3 1/2 months. During this time she was shown the utmost care, kindness and compassion. All the staff were so nice and helpful and kept me informed on my aunt's ongoing condition.
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Review from Barry L (Son of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent caring staff. Looked after my mother with true affection and made her comfortable and cared for at all times.
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Review from G B (Wife of Resident) published on 25 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband suffered from metastatic prostate cancer. He received palliative care at Adelaide Nursing Home from 10/1/19 to 21/3/19 when he died. We were able to use his room as home. His sons and family came to watch football on TV with him. Visiting was unrestricted. Good diet, much choice, well cooked
and presented. Medical and nursing care excellent, giving him confidence, making his last days relaxed, affectionate, with humour.
Care staff well trained made supportive relationships. Privacy respected. Care of my dying husband done with dignity, respect, efficiency. Care of me and my family, wonderful. Children and dogs welcome. Positive atmosphere between staff members.
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Review from Kay G (Son of Resident) published on 1 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mum moved into Adelaide 17 months ago having been unable to cope with the support of carers coming into her home. We looked at 6 homes around Brighton and Hove and read all the CQC reports, before deciding upon Adelaide. It had come highly recommended by two friends of ours whose mums were resident
at the time. Throughout her time at Adelaide we were always impressed with the care, compassion and genuine interest in all the residents. The continuity and levels of both nursing and care staff throughout the time was very good, which clearly is such an important part of quality care. The lounge was always a warm, welcoming place for both the residents and visitors alike, and there was never a time that we didn't feel welcome and part of the family. They took great care of our mum and I wouldn't hesitate in recommending Adelaide for quality of care, look beyond the slightly jaded premises/facilities and you will find a warm, genuine and compassionate team of people.
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Review from Roy W (Son of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This nursing home was highly recommended to us at a time when we desperately needed to get my 92 year old father into care. From the moment we approached the home and spoke to the manager we felt in very safe hands. It was such a relief to us to have my father, who was very ill, cared for in such a
professional and loving way. It was wonderful for my children to visit him and see that he was happy and well looked after. Now that he has died, myself and my family can look back on his last days as being comfortable and happy. The nursing staff were so kind to him and to me and myself and my family will be eternally grateful.
Reply from Joanne James, Area Manager at Adelaide Nursing Home

Many thanks for your kind words. We strive to provide a service to meet individual needs in a caring and compassionate manner

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Review from Jonathan R (Son of Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend the Adelaide Nursing Home highly enough! The standard of care, compassion and empathy from all the staff/nurses was amazing. Also a huge shout out to the kitchen staff who tend to get overlooked. Everyone involved made my mothers stay there a lovely, peaceful time. Also, the team
who arrange events/garden party/trips fantastic.
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Review from Ian M (Resident) published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
In my opinion this home is suitable for patients to pass away . I did not feel it helped me in my condition.
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Review from Victoria M (Relative of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the last 3 weeks of his life, my relative was cared for at the Adelaide. He was treated with respect, dignity, care and compassion. I am so grateful to the staff for enriching those last few weeks. His room was large and pleasant, and we could visit at any time, actually spending the last night
with him, which was very important to us. I am so glad he spent those last few weeks at the Adelaide, and I would certainly recommend it to other people in our situation. I consider we were very, very lucky to find it.
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Review from Max M (Son of Resident) published on 13 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We really can't thank the staff at the Adelaide Nursing Home enough for everything they did for us. My father was only with them a short time, but during those weeks they were incredibly welcoming, warm, accommodating and attentive to his and our needs.


They did everything they could to make my

father comfortable, and to help us spend as much quality time with him as possible. We feel so lucky that he had such good care over such a sad and difficult time - it made the whole process so much easier.


After going through such an emotional process with the carers and nurses there, we feel very close to them and look forward to visiting again soon.

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Review from Susan K (Daughter of Resident) published on 13 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Adelaide Nursing Home to anyone. The staff are outstanding and my mother was very happy there. At the time of her residing there, her life expectancy was limited and I am comforted by the fact she was very well cared for. It is very much a home from home for residents. I will
always have fond memories of her time there and the friends she made.
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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Adelaide Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.805 for Adelaide Nursing Home is calculated as follows: ( (134 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 164 Ratings = 4.805
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Adelaide Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Colleen Hutton

Job Title: Manager Joined: 2011

Home manager with 25 years experience as a manager with full nurse qualifications since 1986. Has completed a managerial course and continues to update all training, attends local forums and keeps up to date with any new legislation and best working practices.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Adelaide Nursing Home to verify any information. View our terms and conditions. Adelaide Nursing Home has an Enhanced Service - more info.