Hazelgrove Nursing Home

I also attended a previous event - a barbecue - earlier in the year which was very good.

The staff are friendly, well trained and very present. The team works well together to ensure all patients are well cared for.

I can't thank Emma and all the staff enough for all they do for my sister. I wouldn't want my sister to be anywhere else. Nowhere could care for her more than Emma and her fantastic, caring team.

I would like to say a massive thank u to all the staff who cares for my mum who has dementia they are so hopeful and caring and very friendly I have no concerns about the care home at all everyone is so welcoming my mum is very happy at this care home and very settled and also the manager Emma is lovely caring and makes u feel welcoming and she is very understanding if u have any concerns so thank u so much.

My brother has been a resident at Hazelgrove for 2 years and during this time he has always been very well cared for. When we visit him we are always aware that there is plenty of staff at every level carrying out the exceptional work of caring for their residents. We know he is very well cared for and has everything that he could possibly need. Hazelgrove gives out a very warm and welcoming atmosphere when you enter the building.

I wouldn't hesitate in recommending Hazelgrove to anyone who has a relative in need of respite or permanent care.

This is a well organised establishment led by an experienced and trusted manager who leads by example to guide staff & encourage them to carry out their care responsibilities to a consistently high standard. Staff have regular training days to ensure their skills are relevant & are developed to keep areas of modern care requirements. All staff are keen to provide a high standard of personal attention to the separate needs of those who are under their attention and are able to extend their knowledge to the relatives of the residents in a sympathetic manner.

I cannot praise the manager and her wonderful dedicated team enough from the nurses, carers and domestic staff. My mum went to Hazelgrove in September 2024 and was there until Jan this year where she passed away. My mum could not have received better care. I also have to add that the last couple of weeks of my mums life I received such wonderful care and understanding and compassion from the staff. I was there a lot and observed the staff and the way they cared for and interacted with my mum and other residents. Thank you, thank you, thank you.

My mother has been at Hazel Grove for a year and a half, after a long stay in hospital. Two other patients at the hospital also moved to Hazel Grove at the same time, and I have seen a very positive change in all of them. The whole team are incredibly accommodating and caring. I visited almost 30 care homes before my mum moved here, this manager was the first manager who spoke about my mum with genuine care and consideration. She is also the only manager I came across who has a nursing background, which I believe makes a difference. My requests are always welcomed and the communication about my mum's care needs is very good. The layout of the care home is excellent, the decor updates have been really positive. I feel that my mum is safe here, this means the world to me. Thank you.

All of the staff are caring and do their best to make Mum's life as comfortable as it can be, they have my heartfelt appreciation.

My wife seems content with her placement. The staff are very attentive and look after her very well.

My husband is in Hazelgrove Nursing Home and has been there for 3 weeks, it is a nice, friendly nursing home. I would recommend it to anyone.

I would not hesitate to recommend this home.

I can not recommend enough the amazing care my father received at Hazelgrove. Every single member of staff, cleaners, carers, nurses and managers were endlessly caring and compassionate. They truly care about the residents and totally understand their needs and never judge. As my father became more unwell, they would care for his changing needs without complaint. They also made sure I was coping and this was exceptional and something I will never forget.

Our Mum was a resident in this care home for about 16 months. The manager was so helpful and caring. As was all the staff. When we visited Mum we could see she was comfortable and nursing care was good even in her last hours. There has been refurbishment and a lovely dining room for residents to sit together. I would recommend this home.

After a very turbulent 18 months, my husband found a place at Hazelgrove. He had last-stage Alzheimer's/vascular dementia. The care he received was amazing. The staff were wonderfully led by a great nursing team. He is treated with the utmost respect even to the time when he was washed after death. Maybe the accommodation is a bit shabby but it is the care that counts!

Hazelgrove is a loving and comfortable residence for my 80-year-old mother who has mixed dementia. She has been at Hazelgrove for a number of years. The staff are friendly and helpful. I couldn't ask for a better Nursing Home for her in these really difficult times.

My mother has been at Hazelgrove Nursing Home for over six years, and I have continued to be very satisfied with the standard of care she has received. There is strong leadership and good staff retention. If I phone, the nursing staff know who I am and always know how my mother is without having to look up notes or information. I know if there are any issues, they will always phone me, and I find the staff helpful and very caring of their residents. I am very happy with the care she is receiving.

We have decided to take my wife to the UK from a care home in Spain to Hazelgrove Nursing Home in Brighton after having had not-so-good care and attention from staff there which lacked experience in dealing with dementia patients. We have seen the care and attention given to my wife and other patients at Hazelgrove and she has been looked after by the carers and nurses and it is well managed by a caring knowledgeable and experienced manager. We are very pleased with the care and attention given to my wife. Thank you.

My mum has been at Hazelgrove since January 2018 as her previous care home could not cater for her changing needs. The staff at Hazelgrove always keep me up-to-date with any medical attention my mum needs. I'd recommend for friends/family of potential residents to consider Hazelgrove as it has a nice "homely" and welcoming atmosphere.