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Hazelgrove Nursing Home

Heath Hill Avenue, Bevendean, Brighton, East Sussex BN2 4FH
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Hazelgrove Nursing Home, Brighton
Hazelgrove Nursing Home, Brighton
Hazelgrove Nursing Home, Brighton

Hazelgrove Nursing Home is a thirty-seven capacity Brighton service ideal for old age related care needs and also specialising in mental health care packages.

Staff are skilled in helping residents cope with the effects of dementia, welcoming to visitors and up-to-date with innovative care sector developments and regulatory issues.

Temporary respite care is also available at this mostly en-suite accommodation, which is also resourced to carry out palliative care.

Care Provided by Hazelgrove Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,500
Residential Dementia CareFrom £1,450From £1,500
Nursing CareFrom £1,450From £1,500
Nursing Dementia CareFrom £1,450From £1,500

Contact Hazelgrove Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Hazelgrove Healthcare Ltd
  • Private Owned

Person in charge

  • Emma Ballard(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1962
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (38)

Parking

  • Parking is available onsite

Hazelgrove Nursing Home Reviews (37)

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9.5

Hazelgrove Nursing Home has a Review Score of 9.5 (9.512) out of 10, based on 8 reviews in the last 2 years. Over all time Hazelgrove Nursing Home has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from Richard L (Son of Resident) published on 7 July 2021 Submitted via Website
Overall Experience

Mother was moved to Hazelgrove as her needs changed and because of Covid and the distance where we live, we were not able to visit mum until very recently. The home is fresh and clean and the staff are so helpful, Mother is content and very well looked after, any time I have contacted them to know how she was doing the staff always have enough time to give me a complete rundown on how mum is. Mum can be a character! Yes we are very pleased, lovely place and a comfort that in her twilight years (95)...she is being well cared for.

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Review from A D (Partner of Resident) published on 30 March 2020 Submitted via Website
Overall Experience

My relative has been at the home for two years and I can't praise the management and staff enough for the kindness and care he has received. He was very distressed when he first arrived because of a very unpleasant stay in another nursing home but through the support, compassion and patience he has received, has become very happy and relaxed. The food is good, as are the activities, which include regular visits by singers, which are well received. The home is perfectly laid out on one level, with an inner courtyard garden, easily accessible to all. I am kept up to date on any issues and communication is good. I have peace of mind that my loved one is very well looked after and in a safe, happy and caring environment. I would totally recommend the home to anyone looking for a good nursing home, knowing how daunting the process is.

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Review from A C (Husband of Resident) published on 24 March 2020 Submitted via Postal Card
Overall Experience

Hazelgrove is a relatively modern home situated in a quiet area on the edge of Brighton. It has the advantage of being single-storey and has an inner courtyard which can be used safely by residents in the summer months. They almost all suffer from profound Dementia and are very demanding on the patience and professional expertise of the care staff who rise to the demand with care and compassion. Activities are provided daily to stimulate the residents. Visits from local school children and from professional entertainers are a highlight. Nursing staff are always present and accessible to visitors. Like the care staff, they too are well acquainted with the needs of individual residents (eg diet, medication). Emergencies (eg hospital admissions) appear to be dealt with efficiently and effectively. The home is kept spotlessly clean and overall management supervision is good.

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Review from M B (Wife of Resident) published on 6 March 2020 Submitted via Postal Card
Overall Experience

We "the family", find all the staff very friendly to residents and visitors. We go 4/5 times weekly at various times during the day and have never seen any staff member being abusive or unattentive of any resident. The building is kept in good maintenance even if it is old and decor dated it is still bright, very clean, activities are in place and singers regularly bought in to entertain, also residents birthdays, special days are remembered with tea party and birthday cake, as are Xmas and even pancakes on Shrove Tuesday. Overall a very homely and safe care home. Well done.

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Review from J F (Wife of Resident) published on 6 March 2020 Submitted via Postal Card
Overall Experience

This is the ideal place for my husband who has Lewy Body Dementia. It has a lovely "homely" atmosphere. There is plenty of staff who are extremely patient with the residents and very caring. The food is excellent. Activities to help the time pass. Individual bedrooms. This home stood out as the ideal place for my husband against the others I visited. It also invited me to come anytime to look around - others needed you to make an appointment. I would certainly recommend this nursing home.

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Review from Debbie W (Daughter of Resident) published on 6 March 2020 Submitted via Website
Overall Experience

15 months ago my father and I had to face the heart-wrenching decision that my mother’s dementia could no longer be managed at home. After a disastrous experience in another nursing home, we are both relieved and grateful she now resides at Hazelgrove. We have found all of the staff to be very welcoming and friendly. The management have created a calm dementia-friendly environment where dementia behaviour is understood and the residents are always professionally cared for with compassion, kindness and dignity. Although wishing things were different, we have both stopped worrying about her now, because we know she is safe and being well looked after. The staff are lovely to her and she can be challenging.

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Review from Clifford J (Son of Resident) published on 14 October 2019 Submitted via Website
Overall Experience

I am immensely grateful for the care mum received at Hazelgrove in the 7 months she was there until her death in June this year. I visited around 15 homes in the area before choosing Hazelgrove. The Hazelgrove staff members at all levels were conscientious, knowledgeable, competent, caring and friendly – some aspects of which were not always evident at other homes. Hazelgrove has a warm, homely feel and being all on one floor, avoids much of the disorientation and mobility problems associated with other homes. If you are looking for a modern home with new high-tech facilities and gourmet meals, then you will look elsewhere, but if you want the best care for a loved one suffering from advanced Alzheimer’s-Dementia, then I cannot recommend Hazelgrove more highly.

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Review from Jacqui O (Daughter of Resident) published on 22 October 2018 Submitted via Website
Overall Experience
My mum has been resident here (with mixed dementia/Alzheimers) for just over a year and I can honestly say that the treatment, care and respect from all the staff has been absolutely fantastic. Nothing is too much trouble for them and they have gone out of their way to ensure that mum is as happy and comfortable as possible in the situation. Hazelgrove is really well run and the staff are good at keeping us updated to any issues/changes of medication etc.
The rooms are lovely with plenty of space and the communal areas are excellent with a dining room, quiet lounge, bright and sunny conservatory and a safe and secluded courtyard/garden.

My sister and I visit once per week and the staff are always happy and smiling and friendly to us. It makes such a difference to know that our mum is being cared for so well and takes a lot of pressure from us.

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Review from Anita (Daughter of Resident) published on 6 February 2017 Submitted via Website
Overall Experience

I have been extremely impressed by the care given to my father over the last six months. Dad moved into Hazelgrove in July 2016 and sadly has since passed away from his dementia. I am glad that for the last 6 months of his life he was at Hazelgrove. Every time I visited I found the staff to be extremely caring, kind and supportive- both management and carers. Dad also appeared very contented there. Dad was encouraged to attend therapeutic groups, he was included in all the activities and made to feel welcome and cared for. Ironically, he has received better care at Hazelgrove than he did at a much more expensive and "flashy" looking nursing home in Brighton from which I moved him because they were just leaving him alone in his room all the time. I would not hesitate to recommend Hazelgrove. My father was very content there and I am glad that they looked after him for the last 6 months of his life.

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Review from Janet U (Sister of Resident) published on 29 November 2016 Submitted via Website
Overall Experience
At Hazelgrove, the personable and professional staff create a very warm and friendly atmosphere for residents and visitors alike.

My sister is always very happy on my visits to her. During my last visit she was eating her breakfast and she ate well. She was clean and well dressed and spoke with us in a positive and happy way, laughing and joking. She enjoys outings and recently had a meal at a local garden centre and the staff account was backed up with photos. Staff that saw her treated her respectfully and happily.

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Review from Nicholas D (Son of Resident) published on 19 August 2016 Submitted via Postal Card
Overall Experience
My mum has dementia and spent the most of 2015 in hospital. When the time came to choose a care home I was anxious. Being her closest relative and having lived abroad for most of my life, the decision to find a home where mum would be safe and hopefully find some happiness was terrifying.

The first visit to Hazelgrove reassured me that mum would get the best choices possible. Indeed she settled in very quickly and after many years of distress and loneliness she has blossomed. The feeling of good will and motivation from all the nursing staff, carers and management is truly amazing. Mum sings, dances her days away and I am 100% happy. I joke with the staff that I wish to go on the waiting list in 50 years time!!!

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Review from Rosemary L (Daughter of Resident) published on 16 August 2016 Submitted via Postal Card
Overall Experience

My mother has deteriorating mental health and is frail physically. The staff are kind, gentle and respectful. The nursing standard is good and management very hands on. Hazelgrove is usually calm and peaceful, activities are well planned and residents relaxed happy and well cared for. The nursing staff are professional and observant. As a proof nurse myself having managed nursing homes I am very happy with the care that my mother receives. It is an excellent home.

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Review from Sara (Daughter of Resident) published on 19 April 2016 Submitted via Postal Card
Overall Experience

My mother has been at Hazelgrove for over seven months. As a family we have been really happy with the quality of her care. When mum arrived she displayed very aggressive behaviour. The staff have been wonderful with her and she appears very happy and settled. The management went out of their way to accommodate, even the smallest detail. many Thanks.

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Review from Linda E (Daughter of Resident) published on 19 April 2016 Submitted via Website
Overall Experience

After a disastrous previous care home experience a was a bit sceptical of moving mum into another place but wow was I surprised. This nursing home is lovely, from the fabulous artwork on the walls done by the residents to the wonderfully friendly and professional staff. The management go all out to make sure mum is happy even though she can be a bit cantankerous. I would recommend this place wholeheartedly.

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Review from Dorothy J (Friend of Resident) published on 19 April 2016 Submitted via Postal Card
Overall Experience

This is my first visit as I have come with my friend to visit her mother. My first impression is very good. The staff have all been very friendly and also very caring, that is to the patients as well as family members.

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Review from Lesley K (Daughter of Resident) published on 22 March 2016 Submitted via Postal Card
Overall Experience

My 93 year old father has vascular dementia and had to be moved from his previous home and has been at Hazelgrove Nursing Home since December 2015. He has received the care and understanding that his condition requires from a professional, caring and highly supportive team of nurses and carers. The management is very efficient and the homely atmosphere and recognition of individual needs and dignity is impressive. Also the support I have received has been second to none.

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Review from Ian B (Son of Resident) published on 22 March 2016 Submitted via Website
Overall Experience
My mother has been at Hazelgrove for just over 5 years. I searched for a long time to find somewhere suitable and Hazelgrove fitted the bill. It is not a large residential house converted into a home with all the associated problems of different floors and mobility issues. It is a ground floor purpose built structure in the shape of a square so that mobile residents are unable to get lost.
The home did go through a difficult patch but even then the cutting edge workers were superb
It is now back and in form with a great team who give excellent care to somewhat difficult residents. My mother has just celebrated her 100th birthday there, we were able to have a lovely private celebration and then the team set up a wonderful afternoon event for everyone.

I have recommended it in the past to friends and will continue to do so.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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