Hazelgrove Nursing Home

Heath Hill Avenue, Bevendean, Brighton BN2 4FH
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9.7 32 Reviews
  • Hazelgrove Nursing Home, Brighton
Hazelgrove Nursing Home is a thirty-seven capacity Brighton service ideal for old age related care needs and also specialising in mental health care packages.

Staff are skilled in helping residents cope with the effects of dementia, welcoming to visitors and up-to-date with innovative care sector developments and regulatory issues.

Temporary respite care is also available at this mostly en-suite accommodation, which is also resourced to carry out palliative care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

These prices are only a guideline, please contact Hazelgrove Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Hazelgrove Healthcare Ltd

Person in charge

  • Simone Morgan (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1962
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)

Parking

  • Parking is available onsite

Hazelgrove Nursing Home Reviews (32)

9.7

Hazelgrove Nursing Home has a Review Score of 9.7 (9.715) out of 10, based on 11 reviews in the last 2 years.
Over all time Hazelgrove Nursing Home has 32 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hazelgrove Nursing Home
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Total of 32, showing 21-32
Review from Debbie W (Daughter of Resident) published on 6 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
15 months ago my father and I had to face the heart-wrenching decision that my mother’s dementia could no longer be managed at home. After a disastrous experience in another nursing home, we are both relieved and grateful she now resides at Hazelgrove. We have found all of the staff to be very welcoming
and friendly. The management have created a calm dementia-friendly environment where dementia behaviour is understood and the residents are always professionally cared for with compassion, kindness and dignity. Although wishing things were different, we have both stopped worrying about her now, because we know she is safe and being well looked after. The staff are lovely to her and she can be challenging.
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Review from Clifford J (Son of Resident) published on 14 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am immensely grateful for the care mum received at Hazelgrove in the 7 months she was there until her death in June this year. I visited around 15 homes in the area before choosing Hazelgrove. The Hazelgrove staff members at all levels were conscientious, knowledgeable, competent, caring and friendly
– some aspects of which were not always evident at other homes. Hazelgrove has a warm, homely feel and being all on one floor, avoids much of the disorientation and mobility problems associated with other homes. If you are looking for a modern home with new high-tech facilities and gourmet meals, then you will look elsewhere, but if you want the best care for a loved one suffering from advanced Alzheimer’s-Dementia, then I cannot recommend Hazelgrove more highly.
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Review from Jacqui O (Daughter of Resident) published on 22 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been resident here (with mixed dementia/Alzheimers) for just over a year and I can honestly say that the treatment, care and respect from all the staff has been absolutely fantastic. Nothing is too much trouble for them and they have gone out of their way to ensure that mum is as happy and
comfortable as possible in the situation. Hazelgrove is really well run and the staff are good at keeping us updated to any issues/changes of medication etc.
The rooms are lovely with plenty of space and the communal areas are excellent with a dining room, quiet lounge, bright and sunny conservatory and a safe and secluded courtyard/garden.
My sister and I visit once per week and the staff are always happy and smiling and friendly to us. It makes such a difference to know that our mum is being cared for so well and takes a lot of pressure from us.
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Review from Anita (Daughter of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been extremely impressed by the care given to my father over the last six months. Dad moved into Hazelgrove in July 2016 and sadly has since passed away from his dementia. I am glad that for the last 6 months of his life he was at Hazelgrove. Every time I visited I found the staff to be extremely
caring, kind and supportive- both management and carers. Dad also appeared very contented there. Dad was encouraged to attend therapeutic groups, he was included in all the activities and made to feel welcome and cared for. Ironically, he has received better care at Hazelgrove than he did at a much more expensive and "flashy" looking nursing home in Brighton from which I moved him because they were just leaving him alone in his room all the time. I would not hesitate to recommend Hazelgrove. My father was very content there and I am glad that they looked after him for the last 6 months of his life.
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Review from Janet U (Sister of Resident) published on 29 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
At Hazelgrove, the personable and professional staff create a very warm and friendly atmosphere for residents and visitors alike.
My sister is always very happy on my visits to her. During my last visit she was eating her breakfast and she ate well. She was clean and well dressed and spoke with us
in a positive and happy way, laughing and joking. She enjoys outings and recently had a meal at a local garden centre and the staff account was backed up with photos. Staff that saw her treated her respectfully and happily.
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Review from Nicholas D (Son of Resident) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has dementia and spent the most of 2015 in hospital. When the time came to choose a care home I was anxious. Being her closest relative and having lived abroad for most of my life, the decision to find a home where mum would be safe and hopefully find some happiness was terrifying.
The first
visit to Hazelgrove reassured me that mum would get the best choices possible. Indeed she settled in very quickly and after many years of distress and loneliness she has blossomed. The feeling of good will and motivation from all the nursing staff, carers and management is truly amazing. Mum sings, dances her days away and I am 100% happy. I joke with the staff that I wish to go on the waiting list in 50 years time!!!
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Review from Rosemary L (Daughter of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has deteriorating mental health and is frail physically. The staff are kind, gentle and respectful. The nursing standard is good and management very hands on. Hazelgrove is usually calm and peaceful, activities are well planned and residents relaxed happy and well cared for. The nursing staff
are professional and observant. As a proof nurse myself having managed nursing homes I am very happy with the care that my mother receives. It is an excellent home.
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Review from Sara (Daughter of Resident) published on 19 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Hazelgrove for over seven months. As a family we have been really happy with the quality of her care. When mum arrived she displayed very aggressive behaviour. The staff have been wonderful with her and she appears very happy and settled. The management went out of their way to
accommodate, even the smallest detail. many Thanks.
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Review from Linda E (Daughter of Resident) published on 19 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a disastrous previous care home experience a was a bit sceptical of moving mum into another place but wow was I surprised. This nursing home is lovely, from the fabulous artwork on the walls done by the residents to the wonderfully friendly and professional staff. The management go all out to
make sure mum is happy even though she can be a bit cantankerous. I would recommend this place wholeheartedly.
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Review from Dorothy J (Friend of Resident) published on 19 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first visit as I have come with my friend to visit her mother. My first impression is very good. The staff have all been very friendly and also very caring, that is to the patients as well as family members.
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Review from Lesley K (Daughter of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 93 year old father has vascular dementia and had to be moved from his previous home and has been at Hazelgrove Nursing Home since December 2015. He has received the care and understanding that his condition requires from a professional, caring and highly supportive team of nurses and carers. The
management is very efficient and the homely atmosphere and recognition of individual needs and dignity is impressive. Also the support I have received has been second to none.
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Review from Ian B (Son of Resident) published on 22 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Hazelgrove for just over 5 years. I searched for a long time to find somewhere suitable and Hazelgrove fitted the bill. It is not a large residential house converted into a home with all the associated problems of different floors and mobility issues. It is a ground floor purpose
built structure in the shape of a square so that mobile residents are unable to get lost.
The home did go through a difficult patch but even then the cutting edge workers were superb
It is now back and in form with a great team who give excellent care to somewhat difficult residents. My mother has just celebrated her 100th birthday there, we were able to have a lovely private celebration and then the team set up a wonderful afternoon event for everyone.
I have recommended it in the past to friends and will continue to do so.
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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Hazelgrove Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.715 for Hazelgrove Nursing Home is calculated as follows: ( (98 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 130 Ratings = 4.715
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hazelgrove Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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