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The Pines Care Home

Furze Hill, Hove, East Sussex BN3 1PA
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Words cannot adequately express how grateful our family isJudy D(Daughter of Resident/Service User)
The Pines Care Home, Hove
y good atmosphere, pleasant communal area and helpful staffMike C(Son of Resident/Service User)
The Pines Care Home, Hove
If you are thinking of a home for anybody you will not do better than The PinesDenise W(Daughter of Resident/Service User)
The Pines Care Home, Hove

The Pines Care & Nursing Home delivers the highest standards of care and support in a warm and welcoming setting. The home offers nursing, residential and dementia care in the popular seaside town of Hove on the north side of Furze Hill. It is within walking distance of the centre of Brighton and the seafront and benefits from good transport links.

The well-established care team works closely with families and...  

Care Provided by The Pines Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,900From £1,950
Residential Dementia CareFrom £1,900From £1,950
Nursing CareFrom £2,000From £2,050
Nursing Dementia CareFrom £2,000From £2,050

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

Contact The Pines Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tiago Conceicao(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2003
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (42)

Visiting

  • Visitors are welcome at any time

Parking

  • Onsite car park available

The Pines Care Home Reviews (72)

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9.5

The Pines Care Home has a Review Score of 9.5 (9.481) out of 10, based on 12 reviews in the last 2 years. Over all time The Pines Care Home has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from CD (Wife of Resident) published on 24 January 2017 Submitted via Postal Card
Overall Experience

My husband has advanced Parkinson's disease and has lived in this care home since 2013. The building itself - a converted Edwardian house with extensions - is very pleasant as are décor, furnishings, etc. The place is small enough to foster friendly relations between residents and their families and staff. The staff are brilliant. They are, in the main, young, highly skilled, intelligent and compassionate. Staff turnover is low and people work well as a team. I've lost count of the times that I've been impressed by and moved by their patience and resourcefulness as well as the warmth and sheer humanity which they have brought to bear on the difficult matter of caring for my now very frail and impaired husband. I am grateful for the way that the staff have continued to support me, too, through difficult times.

Reply from UK Marketing, Marketing Assistant at The Pines Care Home
Thank you for taking the time to share your experience of Gracewell of Hove.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Hove Team

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Review from Mike C (Son of Resident) published on 6 January 2017 Submitted via Postal Card
Overall Experience

Very good atmosphere, pleasant communal area and helpful staff.

Reply from UK Marketing, Marketing Assistant at The Pines Care Home
Thank you for taking the time to share your experience of Gracewell of Hove.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Hove Team.

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Review from Graham (Son of Resident) published on 26 October 2016 Submitted via Postal Card
Overall Experience

My Mother moved to Gracewell of Hove after her husband (my Dad) died in December 2015. From the first day, she was made to feel welcome at home and treated with such dignity that I felt humbled. The room, food, and care given was excellent. My Mum died on 6/10/16 in the early hours of the morning. I didn't make it to her in time which I will feel guilty about forever, but your staff were there and helped her. Thank you!

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Review from Mary W (Daughter of Resident) published on 20 September 2016 Submitted via Postal Card
Overall Experience

My father passed away in hospital on 2nd August 2016 before this he was a resident in Gracewell of Hove for 10 years. He had communication difficulties as he was profoundly deaf but he was happy and was well supported by staff there.

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Review from Tony A (Son of Resident) published on 19 September 2016 Submitted via Postal Card
Overall Experience

My mother aged 95 was due for a spell of respite care in Gracewell of Hove in late August and September, but sustained a minor fall on 4 August in her sheltered flat nearby. Gracewell were extremely responsive to my request for help on 5 August and agreed to take her in as a resident immediately. They arranged for a home assessment visit that morning and provided a wheelchair for the short transfer. Neither they nor I expected this to be a short-term end of life admission, but when it became clear quite quickly and surprisingly that my mother was in terminal decline, Gracewell staff could not have been more caring and accommodating. They coped with times when she was distressed with patience and always put her welfare first. When a palliative care regime appeared necessary, they liaised very efficiently with my mother's GP practice, and this enabled her to die in a dignified and peaceful way, largely free from distress and pain. I am extremely grateful to Gracewell's management and nursing staff for undertaking this unexpected burden so uncomplainingly and effectively. It was a shame that my mother never recovered sufficiently to enjoy Gracewell's food and social facilities, but I was impressed with the standards of these from what I saw. I shall always be grateful to Gracewell for helping my mother to die in the right way and will unhesitatingly recommend its services to others.

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Review from Stephen G (Son-in-law of Resident) published on 19 September 2016 Submitted via Postal Card
Overall Experience

A super place having supported my wife with her mother. The manager was so helpful and took personal care of advising and then settling the mother in law in. All staff are lovely and caring. Lots of activities to do. Nice surroundings. We visited 12+ care homes and this was the best. Highly recommended.

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Review from Terry J (Son of Resident) published on 1 June 2016 Submitted via Website
Overall Experience

My mother spent the last year of her life here and she received excellent care. Nevertheless, I hesitate to recommend the home because the administration and management are so poor that I fear the standard of care may not be maintained.

The current state of affairs at the home is illustrated by the fact that the person currently named as manager on this website left over 8 months ago and there have been at least 2 different persons in charge since. The first of these managers was very committed and we were impressed by her strong vision for the home. Within months she was gone. We weren't told when or why she left but it seemed to coincide with the re-branding of the home.

It is with some trepidation that we chose a nursing home for our mother. We are grateful that the home was able to match the high aspirations that we had for her care. It is a tribute to the professionalism of the service staff. They deserve an equally professional management team. Let’s hope they get it soon.

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Review from Sophie C (Friend of Resident) published on 11 May 2016 Submitted via Postal Card
Overall Experience

I have been so impressed with Gracewell in Hove. I have visited a few care homes and have often found them lacking in things. Gracewell in my eyes is how I would wish all care homes to be like. All the staff seem to really care and there is a bright and loving atmosphere through the building. They go the extra mile.

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Review from D E (Resident / Service User) published on 4 February 2016 Submitted via Postal Card
Overall Experience
This is the only nursing home in which I have been a resident but the ones which I have visited, this seems the best. It is attractively furnished with pleasant bedrooms. The nursing staff are excellent, taking trouble to provide that extra help.

I could not take much interest in the food but it seemed good and varied with a menu providing main courses and snack as alternatives.

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Review from D N (Resident / Service User) published on 3 February 2016 Submitted via Postal Card
Overall Experience

This is an excellent care home with excellent staff, who do a great job in caring. Perhaps more rehabilitation programmes could be introduced otherwise very happy.

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Review from E S (Granddaughter of Resident) published on 3 February 2016 Submitted via Postal Card
Overall Experience

Lovely home, my nan loved it, the staff are excellent and the activities here are always very varied. Would thoroughly recommend this home.

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Review from R N (Resident / Service User) published on 3 February 2016 Submitted via Postal Card
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It's nice, good food and the staff are very helpful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 01 Dec 2025

    The residents at The Pines Care & Nursing Home in Brighton and Hove proudly took part in Cakes for Kindness Day, joining a nationwide effort to share compassion and connection...

  • 12 Sep 2025

    Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...

Upcoming Events

There are no upcoming events for The Pines Care Home.

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for The Pines Care Home.

Meet the Team (6)

Tiago Conceicao
Tiago ConceicaoJob Title:Home ManagerJoined: 2014

I am a committed and dedicated Home Manager, I'm passionate about enriching the lives of our residents by delivering the highest standards in care and quality of life. I'm passionate about promoting individual choice for residents, allowing them to feel empowered. I was awarded a staff award for ‘Local home, national family’ in recognition of hard work and dedication to my role.

Gail Vizi
Gail ViziJob Title:Deputy ManagerJoined: 2019

Gail is our Deputy Manager at The Pines. Gail brings a wealth of knowledge in building meaningful relationships and brings a compassionate and thoughtful approach to her role.

Mark Bryan-Jones
Mark Bryan-JonesJob Title:Chef ManagerJoined: 2024

Mark, our Chef Manager at The Pines, leads the kitchen with passion and experience, creating nutritious, home-cooked meals that our residents love. Mark works closely with the catering team, who ensure every dish is freshly prepared and tailored to individual tastes and dietary needs, making mealtimes an enjoyable part of daily life.

Hannah Marshall
Hannah MarshallJob Title:Well-being CoordinatorJoined: 2015

Hannah Marshall is our Well-being Coordinator and spends her time organising activities that keep residents active and connected. She/he enjoys getting to know what our residents enjoy and making sure there’s always something meaningful for them to take part in.

Godson Ravi
Godson RaviJob Title:Care AssistantJoined: 2023

Godson Ravi is a Care Assistant and supports residents with their daily needs, always offering a friendly face and a helping hand. He takes pride in making sure residents feel comfortable, safe, and valued.

Maia Watson
Maia WatsonJob Title:Wellbeing CoordinatorJoined: 2025

Maia is our Wellbeing Coordinator and spends her time organising activities that keep residents active and connected. She enjoys getting to know what our residents enjoy and making sure there’s always something meaningful for them to take part in

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