Ashton Grange

3 Richmond Road, Horsham RH12 2EG
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9.9 32 Reviews
  • Ashton Grange, Horsham
With over 30 years' experience the Management of Ashton Grange EMI Nursing Home prides itself on offering a highly professional Person Centred Approach for Service Users with Dementia. Aiming to provide the highest standard and approach to care for anyone who comes to live at Ashton Grange

Ashton Grange EMI Nursing Home’s strength’s include:
•        24 Hour quality care and attention by a dedicated, friendly and professional team led by a Registered Nurse trained in Dementia.
•        Safe, secure and enabling environment for people with dementia.
•        Stimulating and wide-ranging activities which are organised on a daily basis
•        Weekly visit by a retained GP from Park Surgery as well as regular visits from Chiropodist, Opticians and Dentist.
•        Close proximity to Horsham Park and Town
•        6 new luxury bedrooms with ensuites and 5 metre squared conservatory available October 2012
.       Came first in the West Sussex County Times Care Home Awards 2020
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Care Provided by Ashton Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1600
  • Self-Funded Residential Dementia Care: £1300 – £1600
  • Self-Funded Nursing Care: £1300 – £1600
  • Self-Funded Nursing Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Residential Care: £1300 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Nursing Care: £1300 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1600

These prices are only a guideline, please contact Ashton Grange to find out the exact price for your requirements.

Contact Ashton Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ashton Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Joseph Kallamplakal (Manager)

Local Authority / Social Services

Admission Criteria

  • referrals from doctors, nurses, social workers, NHS,and next of kins
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • Encourage visiting to the nursing home
    The visits are in the rooms of the residents, but they value visits to the care home.
    This home is a specialist dementia nursing home

Parking

  • 11 spaces in front of the building.

Ashton Grange Reviews (32)

9.9

Ashton Grange has a Review Score of 9.9 (9.914) out of 10, based on 16 reviews in the last 2 years.
Over all time Ashton Grange has 32 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ashton Grange
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Total of 32, showing 21-32
Review from M L (Daughter of Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into this care home in March 2022 with dementia, she has been looked after so well I couldn't have wished for a better place for her to be. I love going to visit her every week and I'm sure she is quite happy that the staff are amazing and it's a lovely friendly home.
Reply from Nicola Ambler, Manager at Ashton Grange

Thank you for the lovely review, I will pass this onto the care staff.

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Review from Bridget R (Friend of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend every day during the last week of her life. She was treated with kindness, dignity and respect by everyone. I was made to feel welcome and all my questions were answered fully and clearly; staff made time for me. I'm very grateful to all staff at Ashton Grange, I can't thank them
enough for helping me through a sad and difficult week.
Reply from Nicola Ambler, Manager at Ashton Grange

Thank you for your lovely kind words and I will ensure the team at Ashton Grange are made aware of the review.

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Review from Sheila P (Mother of Resident) published on 14 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful mum has only been in care home since October last year, after many trips to hospital, I haven't been able to see her but would like to thank my contact so much for always being so kind and caring when I speak to him, and truly believe you are doing the best for her, thank you. It means
the world to me.
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Review from G W (Son of Resident) published on 29 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum's care overall was very good. Staff very helpful to the relatives. The only downside is that after clothes had been washed she would end up having someone else's put in her
wardrobe. In all very pleased with the care Mum got.
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Review from Louise G (Daughter-in-law of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum in law was extremely poorly when she first came to the home. With kindness care and exceptional support, mum spent the last year of her life at Ashton Grange, her life was happy comfortable and all that it should be. The staff were exceptional. Mum went out and was able to take part in activities.
Mum could not have had better care. We as a family cannot thank the staff enough.
Reply from Nicola Ambler, Manager at Ashton Grange

Thank you for your kind words, and we are pleased that you were happy with the care at the home.

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Review from Sue (Niece of Resident) published on 8 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our auntie has been a resident at Ashton Grange for two years, she is blind and has dementia but has settled in and is very comfortable. The care team are extremely attentive and caring and when they can, they will encourage her to the lounge where she enjoys the entertainment of music and song.
Throughout
the difficult time of the covid virus, the team have constantly kept us updated with her welfare and wellbeing.
We would highly recommend Ashton Grange as auntie can have high days and low days but the attention she receives from the team shows that they know her requirements very well. Well done to all concerned.
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Review from Lorna G (Wife of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent six months at Ashton Grange and was extremely well cared for. Although he was suffering from dementia he was very fond of the staff and was never distressed about any of his care. He did contract COVID-19 and was in hospital for a few weeks. When he returned to Ashton Grange he had
lost a lot of weight but was obviously pleased to be back. Sadly he died very peacefully a few weeks later but his care was always exemplary.
Thank you Ashton Grange.
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Review from Denise F (Daughter of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although my father has limited ability to interact verbally and physically, the team at Ashton Grange treat him with kindness and respect. He is always well fed, clean and shaven. It is reassuring to walk away after a visit knowing he is in good hands. All the team, no matter what their position, always
engage in conversation with me. This is a friendly, relaxed environment.
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Review from Clive B (Son of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is happy and very well looked after, gets encouragement and care in all aspects needed.
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Review from P D (Daughter of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has lived at Ashton Grange since April 2014 and although initially anxious settled in fairly quickly with the help of the staff. She enjoys the company of the other residents and "feels safe and looked after". There are numerous activities each day which she participates in when she wants to.
Residents
are given the choice to do what they feel happy with and are not pressurised to join in activities, go to bed at a certain time etc. Family and friends can visit anytime. Mum has been ill on occasions and lost her appetite but the staff have patiently encouraged her to eat with food choices and smaller meals so not to overwhelm her with food. The staff are brilliant but staffing levels are sometimes a concern.
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Review from Angela G (Daughter of Resident) published on 26 July 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother has been in Ashton Grange for 4 1/2 years. She has Alzheimers Disease, arthritis and heart failure. She is doubly incontinent and now bedridden. She is also prone to chest infections, as soon as she shows symptoms of that, or anything out of the ordinary, a doctor is called. At all times her
comfort and dignity are respected. She is treated with kindness.
As far as any Alzheimer's sufferer can be, my Mother is happy in Ashton Grange. I am happy she is there, knowing she is well cared for.
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Review from Bill C (Husband of Resident) assisted by family/friend published on 6 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are lovely and approachable. If there are any issues they are all dealt with quickly. My wife has a wonderful relationship with her carers.
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Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Ashton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.914 for Ashton Grange is calculated as follows: ( (170 Excellents x 5) + (16 Goods x 4) ) ÷ 186 Ratings = 4.914
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashton Grange is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Joseph

Joseph Kallamplakal

Job Title: REGISTERED MANAGER Joined: 2017

My name is Joseph. I am the home manager of Ashtongrange nursing home . I qualified as a nurse and worked in health sector for last 22 years . I have been working in Ashtongrange for more than 8 years .


As a registered manager , I know how important it is for residents and their family members to receive regular information and updates regarding their care and what is happening in the nursing home.


I like to spend time with my residents and this is one of my favourite part of my daily activities at work . I seek regular feedback from family and my team at Ashtongrange so that we can improve the quality of our care .


Outside of work , I like to spend time with my family and friends , cooking and playing football with my son.

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