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The staff team provide a high standard of person centred care, caring for a small group of residents enables flexibilty, and residents are supported and encouraged to make daily decisions about their own care and maintain independence as much as possible. An activities co ordinator is employed to...
Care Provided by Birchwood Grove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite is a min 8 weeks
The price(s) shown are provided by the care home. Contact Birchwood Grove Care Home for full pricing details and T&Cs.
Contact Birchwood Grove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Archmore Care Services
- Private Owned
Person in charge
- Merle Jean(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Ask that visitors avoid meal times as this can be rather busy
Parking
- Parking is available outside on the road anytime after 9am, limited parking available at the home
Birchwood Grove Care Home Reviews (31)
Birchwood Grove Care Home has a Review Score of 9.6 (9.633) out of 10, based on 14 reviews in the last 2 years.
Over all time Birchwood Grove Care Home has 31 reviews.
Mum enjoys the activities provided by the home. While visiting mum I noted that all the resident's individual needs and interests are catered for. The activities provided are wide and varied. They deal with mums occasional challenging behaviour with an understanding sympathetic approach.
All the relevant agencies are involved with mum and the home provide the family with regular updates and encourage us to speak to all the professionals treating her.
We are encouraged and welcomed to visit, FaceTime and communicate in whatever way we wish to.
The nursing home staff work very much as a team and are most welcoming to family visitors. The structures and routines are well planned. The building and home environment are well maintained and feels homely. We feel that mum is in safe and caring hands.
My Godmother was very poorly when she came to the home. She had various health problems and had lost a lot of weight and become very fragile. She received a huge welcome from all the staff on her arrival and the family was regularly kept up to date on her progress throughout her stay at Birchwood. The home had the difficult task of keeping the home Covid free during her stay. I have to say what a brilliant job they have done in maintaining Covid free during these awful times. Thank you all for the care and attention my Godmother received during her stay here.
My friend has been staying at Birchwood Grove Care Home for the last couple of years. He was very poorly when he arrived and is so good to see how much his health has improved since being at Birchwood. The staff are helpful and friendly and always go the extra mile. Carry on the good work.
Staff always very helpful.
My parents have now moved to a different home to be closer to family, otherwise, we would have been happy for them to stay at Birchwood Grove.
The whole staff team (gardener/maintenance, cleaners/housekeeping, laundry, chefs and kitchen, admin, activities providers, nursing staff and carers) all contributed so well in providing an end of life home for my mother-in-law. Her physical needs and her emotional and well-being needs were met to a high standard. Staff were kind and sensitive, listening and taking time to understand what she was trying to communicate and fulfil her requests. She loved the cosy comfort of her room, but she was also helped to enjoy the lounge and garden and activities provided. It was a comfort to know she was so well looked after, and as a regular visitor with my husband, we were also shown and given compassionate care.
The communication between all staff and myself is excellent. They always call me immediately when a change in my mother's care/health needs occur. Thank you.
The whole house is kept clean and well decorated. The staff always engage with all residents as well as guests.
I have seen extreme patience with residents whose capabilities are very limited. I find this very reassuring.
From the day Mum moved into Birchwood Grove we have all been supported. The staff are very kind and caring. Always greeting the family with a smile. My Mum can be challenging due to the onset of dementia. Staff are experienced and skilled in explaining why and how they need to sensitively move her to care for her needs as she is bedbound. Her room is homely and cosy as well as practical for management of good cleanliness. Thank you to all the Birchwood Grove staff team.
All my needs were taken into consideration and the right care was given. I was only there for three weeks respite care (a bit of a short time to give a really meaningful review) but in the short time I was there, it was very good.
The staff are always very welcoming, the home very clean and my mother always immaculate whatever time of day you visit.
Staff communicate very well and the activities provided are aimed at including everyone regardless of their situation. Overall I have been impressed with the whole environment and very happy that my mother is a resident.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Birchwood Grove Care Home.
There are no upcoming events for Birchwood Grove Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Birchwood Grove Care Home.
Accreditations
There are no accreditations posted yet for Birchwood Grove Care Home.
Meet the Team (1)

I’m Merle Jean, a Registered Manager based in Haywards Heath. I’m passionate about delivering high-quality care and leading with empathy, professionalism, and integrity. I take pride in supporting my team and ensuring that the people we care for receive the best possible service in a safe and nurturing environment.
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