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A warm and friendly interior is ideal for a relaxing daily lifestyle, while qualified carers who get to know each individual's needs are available throughout the day and night.
Rooms are tastefully furnished and residents with mobility issues have the benefit of...
Care Provided by Donnington House
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 27 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Any room can be funded by the local authority or CHC with a third party top up
We allocate 5 rooms that are priced at the local authority nursing rate that do not require a top up
The price(s) shown are provided by the care home. Contact Donnington House for full pricing details and T&Cs.
Contact Donnington House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Donnington House Care Home Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sophie Lafferty(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2009
- Number of floors: 2
Room Information
- Single Rooms (27)
Visiting
- No restrictions to visiting hours
Donnington House Reviews (58)
Donnington House has a Review Score of 9.9 (9.886) out of 10, based on 26 reviews in the last 2 years.
Over all time Donnington House has 58 reviews.
My aunt was quite poorly when she reluctantly agreed to come into Donnington House because she was living alone and unable to care properly for herself. Her carer was a great help and found the Donnington House for us. It was a matter of great concern to me that she should be somewhere nice, clean and where the staff would treat her well. The Donnington House was all of these and the food always looked fabulous! My aunt went home for a short while before being readmitted, she was better, but not well enough to leave and regretted doing so, so when it was suggested she should return and there was a room she was really pleased. She stayed a further 4 or 5 weeks enabling her to recover enough to go home. When she finally returned home, she was sorry to leave because she had had such good care, but wanted her own home again. I am very grateful to the staff for their kindness and gentleness. I am immensely grateful for a lovely place for my aunt to be in, I recommend it!
Thank you for your lovely review. It was lovely to meet your aunt and yourself, we are pleased that you were happy with the care that your aunt received.
I was also in the same care home for 2 weeks and was able to observe his care or lack of.
I was happily able to move him to Donnington House where the care was so much more caring and the food was so much better.
He was so much happier there.
Thank you for your review we are happy we met your husband's needs and that he was happier and more comfortable at Donnington House.
My Mum and all the family wanted to say a huge thank you to you and your staff for such a lovely party. The effort that went into arranging everything was greatly appreciated and Mum was particularly pleased and grateful. The cake was delicious and the carer, who brought the trolley in, was brilliant and very kind.
Please pass on our heartfelt thanks to everyone for making it such a special occasion.
Thank you for your lovely review, we do try to ensure that every resident's birthday is a special occasion, we are glad that you liked the cake that our chef makes fresh on the day of resident's birthdays.
Everyone at Donnongton House - the management, nurses, carers, housekeeping and catering treated my father with the utmost kindness during the final six months of his life. All his nursing and personal needs were met with professionalism, empathy and compassion. Donnington House liaised closely with the GP surgery, so medicines were swiftly prescribed and administered. Thank you to everyone concerned.
It has been a pleasure caring for your father, he is such a gentleman and a lovely man.
Donnington House is head and shoulders above other care homes my husband has used for respite. The level of nursing care is excellent, and an outstanding feature of the Home is the unfailingly warm welcome I ( and our little Westie) receive from the staff when we visit. My husband loves the food, especially the puddings!
Thank you so much for your lovely review, we are so happy that you & your husband are pleased with the care that your husband has received and will continue to use our home for further respite stays.
My sister was in a care home but after a spell in hospital was unable to return there because of her nursing needs. My husband and I visited Donnington House to see if they had any vacancies as we had heard good reports about it. We were very impressed with our visit, and arrangements were made for my sister to move there. The staff have been brilliant and very patient dealing with my sister and her needs which are many with care and humour, and we are very grateful to them all.
We are glad your sister's needs are being met, thank you for your lovely review.
My mum went into Donnington House in November 2023 for respite to start with and is now a permanent resident. Since being there she looks really well, and that is for us as a family, is due to the level of care she gets from the nurses, carers and the whole team at Donnington House. They are all committed to the resident's welfare. They make my mum happy with their humour and sense of fun. They also have regular entertainment which my mum sometimes joins in. I wouldn't want my mum anywhere else. She's happy and that makes us happy. Me and my family are very grateful to Donnington House and the whole team there. We're so glad we decided for my mum to be there as we looked at others which didn't come close to Donnington House.
I am happy your mum and your family are pleased with the care that your mum receives and that the staff are able to show their sense of humour and fun side with residents and family.
My family and I have been incredibly impressed with the quality care that my dad receives at Donnington House. The staff are universally kind, welcoming and thoughtful in how they take care of him. The food is outstanding thank you, and the whole team are brilliant at treating him like a person, not a patient or a customer. They have lots of banter with him and he enjoys that company. The manager is efficient, and accommodating and always makes time to discuss dads needs.
We are so happy that you are impressed with the care that your dad receives at the home. Thank you for your lovely review.
My husband has been with Donnington Care Home since February 2024, previously having had some respite there. I was invited to check over the place and was very pleasantly surprised by all aspects of the care and love shown to all clients and family. I cannot praise all the staff highly enough. Nothing is too much trouble. My husband's needs are being met on all aspects. The chef and kitchen staff are only too willing to oblige my and my husband requests. Everyone is looked after on a very personal level. The cheery faces of all that care for my husband put my heart at peace. The activities organized for the clients are first class. I would recommend this care home to anyone looking for a placement where love kindness and care are their priorities.
We are so happy that the care and staff are meeting your expectations and that your husband is getting the care that he deserves.
The food is excellent served hot and on time. All dietary and nutritional needs met.
Reception rooms and residents' rooms are kept clean. Housekeeping is very efficient.
The management team are always available if you have any concerns.
Thank you for your kind words, we are pleased that you are happy with Donnington House.
I had two lovely meals while he was being fed that had been cooked by the chef. Was such a treat for me.
The staff are very friendly and helpful. I had no concerns about leaving him there.
He told me that he wasn’t worried anymore about going into respite and would go back anytime, which for me was so good to hear, after our experiences, over the years.
I thank all the team at Donnington for their friendliness, making us feel welcome and for helping him feel happy and not worried anymore.
Thank you for your review, we are very pleased that your husband was comfortable and happy staying within Donnington House, we look forward to welcoming him again.
The care here is exceptional and it feels like an extension of family. We moved our uncle down to the area when his former care home in another area closed and the team at Donnington have been beyond brilliant in keeping him calm and happy even in his final days. We are so grateful to you all.
We are pleased that you are happy with the care that your uncle received from Donnington House, we do try and make it a personal warm experience for all our residents, families and friends
My mother has been a resident at Donnington House since January 2023. We enquired about availability when my mother asked about having some respite care in December 2022. Donnington House's assessment was prompt, courteous and careful and they offered assistance. My mother was welcomed on the 27th of December with grace and care, during her pleasant three-week stay she chose to remain at Donnington House. She has welcomed conversations and friendships from all the staff who care for her with her increasing disability following two TIA's The staff's concern and sadness at Mum's growing disability was self-evident and very touching to her family.
Thankyou for your lovely review, we are very pleased that you are satisfied with the care that you mother is receiving at Donnington House.
My uncle was placed in Donnington House around eight months ago, when he went in he was very distressed and apprehensive, but due to the nice homely feel and the excellent staff and care, he absolutely loves it and states he wouldn’t want to be anywhere else as this is his home! This makes such a difference to us as a family to know he enjoys where he lives and that he is getting the very best care 24/7, so thank you to all the staff at Donnington House! Not all heroes were capes! Thank you.
Thankyou for your review and we are very pleased your uncle is happy to be in Donnington House
Comfortable, compassionate, understandings of needs, good pain relief and care/hygiene, attention to detail, happy and homely atmosphere, beautiful scenic gardens, fabulous home-cooked food and assistance when dining, if required, but never rushed. Great activities and very clean, lovely rooms. All the staff at Donnington House, not only outstanding, but exceptional.
Thank you for your lovely, kind review. It was a pleasure to get to know your mum and all of your family. We are pleased that we met all your mum's needs and that you wee happy with the way your mum was cared for by all at Donnington House.
Mother has received excellent care at Donnington House. Nothing was too much trouble and all staff were very helpful. Would recommend highly Donnington House.
Thank you for your review it was a pleasure getting to know you and your family and we are pleased that your mum was able to go to her new house confidently after her stay with us.
Experienced staff that work together as a team and have time to listen. There is an immediate sense of being in a homely and safe environment. So important for family and friends to know. The staff also always find time to talk to visitors about any concerns or questions they may have.
Lovely well well-maintained private gardens for residents. In-house activities are offered to those who would like to participate, together with regular outside entertainment who come in to visit.
The meals provided are really great. Catering for individual needs or requests. Nothing is too much trouble, and all provided by the top chefs and their hard-working team.
All in all - the best place to be if you or a loved one may require excellent care, short or long-term.
Thank you for your kind review, we are happy you are satisfied with the care that your friend received and that you have had a positive experience at the home.
Our mother was a resident here for the last few months of her life. We were so glad we chose Donnington House following a disappointing experience at another care home in the area. The staff were fantastic and provided excellent care, giving mum every opportunity to make the most of her situation despite her declining health. We were never in any doubt that she was receiving the very best care possible, and we were kept updated if there were any issues or concerns. In addition, the social side is well catered for, with a range of activities the residents can take part in collectively or individually, depending on their ability and preference. They really do make sure people aren’t excluded or isolated. We were particularly grateful to be able to use the conservatory for a family occasion, and provided with a wonderful lunch and cake. It’s hard to overstate the difference that Donnington House and its kind, caring staff made for mum and our family in the last stages of her life.
It was a pleasure caring for your mum and lovely to meet you and your brother, thank you for the lovely review.
Donnington House is highly recommended. Very kind and caring staff, always there to help no matter what. They go above and beyond. Couldn't of asked for a better place for my dad to live, who is extremely happy. Knowing that he is cared for by this home takes the worry out of his care.
We are so pleased that you are happy with the care your dad is receiving from us all at Donnington House. Thank you for taking the time to leave us a lovely review.
My father had capacity right until the end of his life and said that there was nowhere that he would rather be. He felt very well looked after and was stimulated with regular conversations with his carers and trustees that visited him. He really enjoyed discussions about the birds outside on the bird table and his love of gardening. His carers were always kind, caring and empathetic. He had everything that he needed and the kitchen staff always provided strawberries for his lunch, which he adored.
I always felt that he was safe and extremely well cared for. During his end-of-life care the staff explained everything to us and were very sensitive to Dad's and my family's needs.
Thank you so much for your lovely review, it was a privilege looking after your father and he is very much missed by all at Donnington.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 October 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Donnington House.
There are no upcoming events for Donnington House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Donnington House.
Accreditations
There are no accreditations posted yet for Donnington House.
Meet the Team (3)

Hello, my name is Sophie, and I am delighted to be the Registered Manager at Donnington House.
After having my son at the age of 40 I decided that I want to work for a business with a philosophy and standards that I truly believed in, and one that genuinely made a difference to improve the quality of life for people in my community. Donnington House, which is a non-profit charity organisation that truly puts care of the elderly at the heart of everything it delivers, was a perfect fit.Donnington House provides its residents with a relaxed, safe, and homely environment in which their care, well-being and comfort are of paramount importance.
The staffing team strive to preserve and maintain the dignity, individuality, and privacy of all the residents within a warm and caring atmosphere and are sensitive to the resident’s changing needs.Such needs may be medical, cultural, psychological, spiritual, emotional, and social. Residents are encouraged to participate in the development of their plan in care in which the involvement of family and friends is always valued.
I previously worked in the very profit and commercial led sector of retail for over 15 years where I held the role of Head of Retail for a market leading brand. I started working at Donnington House as the Business Manager and simply fell in love with the culture of the home. I retrained, immersed myself in the care industry and was interviewed by the Care Quality Commission and the Board of Trustees at Donnington House which led to my promotion as Registered Manager in 2022.I aim to ensure that Donnington House is a home from home for our resident’s.
All staff within the Home are appropriately qualified to deliver the highest standards of care. A continuous training programme is implemented to ensure that standards are maintained in line with the developments in care practices and laid down in legislation, regulations, and the Care Quality Commission guidelines.

I feel that I am approachable for the staff to come and see me if they encounter any problems. I love seeing the residents taking part in various activities that the home offers and just having a general chat with them and listening to them talk about there lives.

I have worked within the care sector for 33 years in various settings including Bognor War Memorial Hospital and as a Field Care Supervisor in the community. I joined The Donnington House team in 2007 which provides a high standard of support and care for up to 28 elderly residents.
Donnington House has supported me with excellent training opportunities, achieving a Level 3 in Health and Social Care in October 2013. I then became a Moving and Handling advisor providing in-house training to all staff. In 2018 I was supported by the nursing team to achieve a Level 4 Diploma in Adult Social Care and became qualified to support the nursing team with administering medication.
In January 2022 I was promoted under a new manager to Senior Care Practitioner. I now lead and support the care team through an extensive training programme which includes the 15 standards of care as set out in The Care Certificate, providing the knowledge and understanding to be able to promote and provide high quality, individualised person-centred care in safe comfortable surroundings.
As part of my job role, I lead the care team to ensure every resident has their wishes, needs and preferences met in a dignified and respectful way, following all core values of Donnington House.
I have always enjoyed my job role at Donnington House and always feel well supported. I believe the care and support we provide are more personalised as it is an independent, not-for-profit charity-run home where people matter.
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