
Such a warm welcome and a high-quality of care.Clare W(Daughter of Resident/Service User)

Absolutely awesome and brilliant beautiful place, excellent staff and managers.Ian S(Brother of Resident/Service User)

Their warm-hearted approach to their residents and us, when we visited was wonderfulChristine G(Daughter of Resident/Service User)

Such a warm welcome and a high-quality of care.Clare W(Daughter of Resident/Service User)

Absolutely awesome and brilliant beautiful place, excellent staff and managers.Ian S(Brother of Resident/Service User)

Their warm-hearted approach to their residents and us, when we visited was wonderfulChristine G(Daughter of Resident/Service User)

State of the art Nursing Care facilities superbly redesigned and redeveloped in 2018.
A refreshing approach to care, delivering the highest standards of service with exceptional hospitality.
Boasting a team of 65 full time staff which means no use of agency staff - ever.
Management are at the home 7 days a week and on most evenings.
Care Provided by Aspen Place
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are wholly dependent on the outcome of the needs assessment which will be carried out by a qualified member of staff from Aspen Place prior to admission.
The price(s) shown are provided by the care home. Contact Aspen Place for full pricing details and T&Cs.
Contact Aspen Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Aspen Place Ltd
- Private Owned
Person in charge
- Luisa Jardim (Home Managers)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (14)
Visiting
- Flexible visiting times
Parking
- On-site parking available
Aspen Place Reviews (93)
Aspen Place has a Review Score of 9.9 (9.914) out of 10, based on 39 reviews in the last 2 years.
Over all time Aspen Place has 93 reviews.
I find the home very good and caring and they keep us very well informed in all matters.
I find the home very good and caring and they keep us very well informed in all matters.
My wife has settled into this care home well considering that she had never lived in care previously. The staff are always kind and considerate, even when my wife has a difficult day suffering from the effects of dementia. The drinks and food are always first class, and security and personal...
My wife has settled into this care home well considering that she had never lived in care previously. The staff are always kind and considerate, even when my wife has a difficult day suffering from the effects of dementia. The drinks and food are always first class, and security and personal hygiene are good. The quantity of activities available to residents has improved over the time that my wife has been in the care home.
Mum spent her last years in the warm care of the staff at Aspen. Despite some challenges brought on by the progression of her Alzheimer’s and lack of mobility, everyone was exceptionally kind, upbeat, and supportive. Aspen has special people who care deeply for their residents.
Mum spent her last years in the warm care of the staff at Aspen. Despite some challenges brought on by the progression of her Alzheimer’s and lack of mobility, everyone was exceptionally kind, upbeat, and supportive. Aspen has special people who care deeply for their residents.
Thank you for your kind words and 5-star rating Robin.
My mother has experienced two previous homes but Aspen Place is the best. Friendly, efficient, kind, understanding, and helpful, I've never seen my mum so happy as I have in a long time. She's always well presented and clean and every time I visit she has the biggest smile on her face. Very, very...
My mother has experienced two previous homes but Aspen Place is the best. Friendly, efficient, kind, understanding, and helpful, I've never seen my mum so happy as I have in a long time. She's always well presented and clean and every time I visit she has the biggest smile on her face. Very, very happy.
Thank you for your 5-star review, Anita. We are truly glad that you - and of course mum - are happy with the Aspen Place family.
My mum was in Aspen Place for respite care, it was difficult for mum to go there as she is only 66 and just lost my dad with whom she was married 48 years and together 50. All of the staff were amazing and looked after mum so well, definitely would recommend this care home. Thank you to all of the...
My mum was in Aspen Place for respite care, it was difficult for mum to go there as she is only 66 and just lost my dad with whom she was married 48 years and together 50. All of the staff were amazing and looked after mum so well, definitely would recommend this care home. Thank you to all of the team at Aspen Place.
Dear Lynsey, thank you for your review. We hope that mum is doing well.
The first impression of Aspen Place is nothing like a traditional care home, but rather a place anyone would feel more than happy to stay with a comprehensive range of facilities. The staff provided an excellent and reassuring welcome to my wife and their attentive and expert support has been very...
The first impression of Aspen Place is nothing like a traditional care home, but rather a place anyone would feel more than happy to stay with a comprehensive range of facilities. The staff provided an excellent and reassuring welcome to my wife and their attentive and expert support has been very reassuring. The nursing staff along with all the support team whether it be housekeeping, catering, nursing support, or reception coordinators have all been most helpful in working together to provide everything that one would want from such a home.
Dear Trevor, thank you for your comments and 5-star review.
My experience of Aspen Place has been delightful. My mum has had the best care. I couldn't have asked for better care. The staff are so lovely and always at hand for any queries. Very good at explaining everything about what care they are administering.
My experience of Aspen Place has been delightful. My mum has had the best care. I couldn't have asked for better care. The staff are so lovely and always at hand for any queries. Very good at explaining everything about what care they are administering.
Dear Soraya, thank you so much for your review and 5-star rating.
I can't sing enough praises for the staff at Aspen Place. They welcomed my Grandmother like she was family from the start. I can honestly say it's the happiest I've seen her for many years. We can't thank the home enough.
I can't sing enough praises for the staff at Aspen Place. They welcomed my Grandmother like she was family from the start. I can honestly say it's the happiest I've seen her for many years. We can't thank the home enough.
Thank you for your review and 5-star rating Emily!
My sister and I are very pleased with Mums care. The staff are very kind and caring. All of the staff are so helpful, which is what Mum likes. It is nice that they update us on how Mum is doing.
My sister and I are very pleased with Mums care. The staff are very kind and caring. All of the staff are so helpful, which is what Mum likes. It is nice that they update us on how Mum is doing.
Thank you Dawn, for your review and feedback on our home.
My father has been a resident of Aspen Place for more than eighteen months now. Sadly he has progressive dementia and he could no longer live at home alone. No one really wants their parents to be in residential care, but Aspen Place has proved to be the best solution ever. Professional but...
My father has been a resident of Aspen Place for more than eighteen months now. Sadly he has progressive dementia and he could no longer live at home alone. No one really wants their parents to be in residential care, but Aspen Place has proved to be the best solution ever. Professional but empathic management, excellent nursing team, wonderful care staff, and a proactive activities teams. I couldn't wish for my father to be in a better place - thank you all. I would recommend it to anyone.
Thank you for your 5-star review and kind words Alison.
Staff are always friendly and helpful. They organised a special birthday cake for me. Helping my wife with visiting amid covid restrictions. Staff are helping me to attend the activities every day by helping me to transfer to my chair.
Staff are always friendly and helpful. They organised a special birthday cake for me. Helping my wife with visiting amid covid restrictions. Staff are helping me to attend the activities every day by helping me to transfer to my chair.
Staff are very caring, nothing is too much trouble and they are very quick to respond to emails and resolve issues. When visiting, everywhere is bright and clean. My family member always looks well cared for - clean, tidy with clothes that have been ironed!
Staff are very caring, nothing is too much trouble and they are very quick to respond to emails and resolve issues. When visiting, everywhere is bright and clean. My family member always looks well cared for - clean, tidy with clothes that have been ironed!
Thank you so much for your 5-star ratings.
We arranged for my sister to be in Aspen Place from 2018 to 2020 and she was always given first-class care and was happy. Consequently, when my brother-in-law needed care home treatment it was his request that it should be Aspen Place. I am sure when COVID is over the activities at the home will be...
We arranged for my sister to be in Aspen Place from 2018 to 2020 and she was always given first-class care and was happy. Consequently, when my brother-in-law needed care home treatment it was his request that it should be Aspen Place. I am sure when COVID is over the activities at the home will be back to what they were.
Dear Anthony, thank you for your kind and reassuring words.
My father has been at Aspen Place since late August 2020 and I can only say how lucky we are that my dad was able to secure a place here. Although due to the pandemic, we have only had limited access to the home, the understanding the team has of my father's needs is amazing. It is completely clear...
My father has been at Aspen Place since late August 2020 and I can only say how lucky we are that my dad was able to secure a place here. Although due to the pandemic, we have only had limited access to the home, the understanding the team has of my father's needs is amazing. It is completely clear that they understand my father as the individual he is and I truly believe they always have my father's utmost care and best interests at heart. If there is any change in my father's health or well being the team contacts us immediately to discuss their concerns and what they are doing to proactively assist his recovery. If they cannot reach the primary family contact they immediately try another to ensure no delay in information. Prior to moving into Aspen Place, my father spent the previous 8 months in between hospital and three other care homes and I believe it is no coincidence that the best period of continued good health my father has displayed has been whilst in their care.
Thank you for the review and your kinds words Deana.
My Uncle was extremely well looked after in an environment that was ideally suited for him. He was able to get benefit and pleasure from supervised trips outside the home and he enjoyed being in the garden and watering the plants. Family visitors to the home are made very welcome. I was able to...
My Uncle was extremely well looked after in an environment that was ideally suited for him. He was able to get benefit and pleasure from supervised trips outside the home and he enjoyed being in the garden and watering the plants. Family visitors to the home are made very welcome. I was able to enjoy lunch with my uncle in the communal dining area on more than one occasion. Security at this care home is impressive and the residents are in a very safe environment.
I needed extra care after being released from the hospital. The treatment was really good. The staff is good. Everyone was helpful.
I needed extra care after being released from the hospital. The treatment was really good. The staff is good. Everyone was helpful.
Thank you for your 5 Star Rating and review Eric.
My mum has been a resident in Aspen Place since April 2019, in fact, it was her choice, as there was a good feel about it (and she wasn't wrong) Her first day there she had her hair cut and set which made her feel good. The atmosphere is very good especially with the open plan feel about the place....
My mum has been a resident in Aspen Place since April 2019, in fact, it was her choice, as there was a good feel about it (and she wasn't wrong) Her first day there she had her hair cut and set which made her feel good. The atmosphere is very good especially with the open plan feel about the place. All the staff from reception, nurses, carers, chefs and hospitality make you feel welcome. There is always a lot going on with entertainment, exercises etc. Never a dull moment!
Your kind words are so reassuring. I will make sure they are passed on to the whole team.
Finding Aspen Place on my journey of looking for a care home for my father was - quite simply - a huge relief and breath of fresh air. Anyone who supports and cares for their loved ones will understand the huge responsibility of making decisions for them when they can no longer do this for...
Finding Aspen Place on my journey of looking for a care home for my father was - quite simply - a huge relief and breath of fresh air. Anyone who supports and cares for their loved ones will understand the huge responsibility of making decisions for them when they can no longer do this for themselves. My father has been resident at Aspen Place for six months, having been cared for at home by my mum for several years. From the first phone call that I made to the home to today, our experience has been positive and consistent. The home is well managed, the management very approachable, the staff seem to work extremely well as a team and go the extra mile to make the home a special place to live and visit. This applies to the carers, the nursing staff, the lifestyle coordinators, hospitality and housekeeping. Communication is excellent. My father has gained confidence and strength and is comfortable and secure. He also loves the meals which are a credit to the chefs. Thank you Aspen Place.
Thank you so much for your kind words Joanna. I will make sure your comments are passed on to the whole team.
My sister in law is a resident of Aspen Place. My husband and I live several hundred miles from Aspen Place but try and visit as often as possible. We have been really impressed by the standard of this home in all aspects. The most important aspect of any home is the staff and it is so reassuring...
My sister in law is a resident of Aspen Place. My husband and I live several hundred miles from Aspen Place but try and visit as often as possible. We have been really impressed by the standard of this home in all aspects. The most important aspect of any home is the staff and it is so reassuring that everyone is so caring and thoughtful. They have created such a calm and relaxed atmosphere it is also very homely and safe. The place is immaculately clean and the food is tasty and more than adequate.
Thank you for your kinds words Isobel. I will make sure your comments are passed on to the family at Aspen Place.
I...
I personally can't thank the staff of the wonderful facility enough. Living 4-5 hrs drive away from mum often left me guilt-ridden and I took great comfort in the knowledge that she was lovingly cared for.
I was on first name terms with many of the staff and thank you all for keeping me informed and for making mum's stay such a pleasant experience. Bless you all.
Thank you for your kind and positive comments. It really is appreciated. I will make sure that your feedback is passed on to the whole team at Aspen Place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Aspen Place.
There are no upcoming events for Aspen Place.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Aspen Place.
Accreditations
There are no accreditations posted yet for Aspen Place.
Meet the Team (1)

Luisa joined the company in 2013 as a Healthcare Assistant and eventually worked her way up to the role of Registered Home Manager in 2018.
Luisa is...
Luisa joined the company in 2013 as a Healthcare Assistant and eventually worked her way up to the role of Registered Home Manager in 2018.
Luisa is a qualified Registered Nurse and leads a team of 65 full time staff caring for the residents at Aspen Place.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Place to verify any information. View our terms and conditions. Aspen Place has an Enhanced Service -what an Enhanced Service includes.