Aspen Place

171 Comptons Lane, Horsham RH13 6BW
Review Us
10 65 Reviews
  • Aspen Place, Horsham
State of the art Nursing Care facilities superbly redesigned and redeveloped in 2018.

A refreshing approach to care, delivering the highest standards of service with exceptional hospitality.

Boasting a team of 65 full time staff which means no use of agency staff - ever.
Management are at the home 7 days a week and on most evenings.

Care Provided by Aspen Place

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

Fees are wholly dependent on the outcome of the needs assessment which will be carried out by a qualified member of staff from Aspen Place prior to admission.

These prices are only a guideline, please contact Aspen Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Aspen Place Ltd

Person in charge

  • Luisa Jardim (Home Managers)

Local Authority / Social Services

Admission Criteria

  • Referrals from Adult Social Care, NHS and Private payers
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (14)

Visiting

  • Flexible visiting times

Parking

  • On-site parking available

10

Aspen Place has a Review Score of 10 (10.000) out of 10, based on 18 reviews in the last 2 years.
Over all time Aspen Place has 65 reviews.

Overall Experience
  • 63
  • 2
  • 0
  • 0
  • 0
Date Published
  • 65
  • 4
  • 10
  • 18
  • 47
Reviewer Connection to Aspen Place
  • 24
  • 10
  • 6
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from Elsie P (Sister of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since my sister has been in Aspen Place, she has been happy and we have seen how week she has been looked after. We have always been welcomed and made to feel part of my sister's life. The staff have always done everything to keep my sister happy and healthy.
Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for your comments Elsie.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E P (Brother of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well-run home. Good value for money.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to this care home on 1st December 2018. To date, I have found it to be an excellent care home with dedicated carers, nurses and managers.


My mother has settled very well and thinks it's a hotel (due to her vascular dementia). She is very happy at the home.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for your kind words. I'm glad to hear that your mother has settled in well.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P W (Son of Resident) published on 20 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has only been at this home for three weeks, quite remarkable how much he’s improved just short time he has been here my dad has MRSA. He’s just had his first test shows negative for the MRSA. We have struggled to keep it under control but this wonderful home for my dad has managed to get my dad
negative position reading for MRSA.
We have struggled with it for many years. Highly recommended as we all know how hard it is to find the right place your mum or dad. The staff of exceptional here very polite and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marianne R (Daughter of Resident) published on 18 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved mum to Greenways in February after long deliberation as to whether a move to a nursing home would be the right way forward for mum. What a find Greenways is we have nothing but praise for the staff from the Manager down, all are so friendly and welcoming nothing is too much trouble. Mum has
brightened up considerably and in her own way tells us that she is 'happy and likes it here, can I stay' it is music to our ears, she is treated with compassion and dignity at all times. The staff have not allowed the continuing building work to detract from their care of all residents they carry on with lovely smiles and banter with the residents. Thank you all so much for making mums move to your lovely home so easy and stress free and the time mum has left with us will be all the more easier knowing she is loved and cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Aspen Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Aspen Place is calculated as follows: ( (214 Excellents x 5) ) ÷ 214 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aspen Place is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (1)

Luisa

Luisa Jardim

Job Title: Home Manager Joined: 2013

Luisa joined the company in 2013 as a Healthcare Assistant and eventually worked her way up to the role of Registered Home Manager in 2018.


Luisa is a qualified Registered Nurse and leads a team of 65 full time staff caring for the residents at Aspen Place.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Place to verify any information. View our terms and conditions. Aspen Place has an Enhanced Service - more info.