171 Comptons Lane, Horsham RH13 6BW
Owner: Greenways Healthcare Sussex Ltd
Person in charge: Claire Avery (Home Manager)
Local Authority / Social Services: West Sussex County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 31 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment
Admission Information: Ages 50+.
Languages Spoken by Staff (other than English): Polish, Romanian
Single Rooms: 29
Shared Rooms: 1
Rooms with ensuite WC: 0
Weekly Charges Guide: Personal Care Single £473 – £800 Nursing Care Single £678 – £850 (These prices are only a guideline, please contact Greenways to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Flexible visiting times
On-site parking available
Latest Care Quality Commission* Report on Greenways: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Greenways has a Review Score of 6.4 (6.414)
The Review Score of 6.4 (maximum of 10) for Greenways is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Greenways in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Greenways is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.581 Points relating to the number of positive Reviews for Greenways is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161 , then divided by 2 = 0.081
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Marianne R (Daughter of Resident) on Thursday 17 March 2016. Relates to March 2016.
We moved mum to Greenways in February after long deliberation as to whether a move to a nursing home would be the right way forward for mum. What a find Greenways is we have nothing but praise for the staff from the Manager down, all are so friendly and welcoming nothing is too much trouble. Mum has brightened up considerably and in her own way tells us that she is 'happy and likes it here, can I stay' it is music to our ears, she is treated with compassion and dignity at all times. The staff have not allowed the continuing building work to detract from their care of all residents they carry on with lovely smiles and banter with the residents. Thank you all so much for making mums move to your lovely home so easy and stress free and the time mum has left with us will be all the more easier knowing she is loved and cared for.
How likely would you be to recommend Greenways? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent