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Maplehurst Nursing Home

53 Oathall Road, Haywards Heath, West Sussex RH16 3EL
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Maplehurst Nursing Home, Haywards Heath
Maplehurst Nursing Home, Haywards Heath
Maplehurst Nursing Home, Haywards Heath

Maplehurst is rated “OUTSTANDING” by the Care Quality Commission (January 2018) The family owned and run nursing home is rated in the top 4% nationally.

Maplehurst strives to improve the lifestyle and well-being of adults with many specialist conditions, with a particular focus on the challenges of dementia.

The fantastic team of permanent staff allows Maplehurst to consistently deliver personalised and outstanding nursing care in a relaxed and friendly environment for up...  

Care Provided by Maplehurst Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,800£1,300 - £1,800
Residential Dementia Care£1,300 - £1,800£1,300 - £1,800
Nursing Care£1,300 - £1,800£1,300 - £1,800
Nursing Dementia Care£1,300 - £1,800£1,300 - £1,800

Everyone's individual care needs can vary significantly, as can the room chosen, and on this basis we will only commit to a final fee once a personal pre-assessment has taken place. To get a better indication on fees, please feel free to contact the home directly and discuss your individual requirements with them, they will be glad to help.

Contact Maplehurst Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Woodcote Care Ltd
  • Private Owned

Person in charge

  • Petrina Teo (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (38)

Parking

  • On site Car Park

Maplehurst Nursing Home Reviews (47)

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9.8

Maplehurst Nursing Home has a Review Score of 9.8 (9.790) out of 10, based on 15 reviews in the last 2 years. Over all time Maplehurst Nursing Home has 47 reviews.

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Showing 47 reviews matching selected criteria
Review from Kevin E (Son of Resident) published on 25 June 2026 Submitted via Website
Overall Experience
I have emailed the owners a letter of thanks as it's important that relatives give feedback.
Maplehurst Nursing Home, Haywards Heath, West Sussex comes highly recommended.
If you a looking for a caring environment for your loved one the this is the place to pick.
Maplehurst is independently run and the husband and wife, Campbell and Emily are hands on.
My mother was only discharged from hospital on the understanding we could find a nursing/medical setting which met the NHS criteria for her required level of care. Maplehurst meet that criteria and the nursing care and medication administration is second to none.

Every element of care is done in the best interests of the resident. There is always a registered nurse on site for medical reasons accompanied by a good number of care assistants overseen by care managers. The home is spotless, it's friendly, nothing is too much trouble and the chef is very very accommodating to individual needs. The chef would often go out of his way

Reply from Campbell, Managing Director at Maplehurst Nursing Home

Thank you very much for taking the time to submit this review. We appreciate how busy you are and appreciate the effort. Thank you also for your kind words. The team works very hard and your recognition mean a lot. All the very best. Campbell, Emily and all of the Maplehurst staff team.

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Review from C C (Daughter of Resident) published on 26 May 2026 Submitted via Website
Overall Experience

Treated with dignity and respect by nurses/carers etc. Would like some activities to keep mum busy and stimulate her brain and body. She loves the outdoors when the weather is good, exercise, garden stuff, general knowledge quizzes and good conversations. Mum says overall satisfaction in all areas of stay at Maplehurst.

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Review from Gillian H (Wife of Resident) published on 19 May 2026 Submitted via Postal Card
Overall Experience

I am so grateful for the care my husband received at Maplehurst. At all times he was shown compassion kindness and excellent care. His dignity was respected at all times. All the staff who showed their dedication to their jobs and we as family were always made welcome. Thank you to everyone.

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Review from Karen C (Daughter of Resident) published on 11 May 2026 Submitted via Website
Overall Experience

Very satisfied with all aspects of care in the home and the staff and management have been fabulous. The entertainment provided for residents is much appreciated. We, the family, have been extremely impressed with the home overall and are so glad we managed to get mum here, as a recommendation from a family friend.

Reply from Bryson Gifford, Operations Director at Maplehurst Nursing Home

Thank you so much for your kind words and wonderful feedback. We are truly delighted to hear how satisfied you and your family have been with the care provided in the home. It means a great deal to us to know that both our staff and management team have made such a positive impression, and that the...  

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Review from S F (Daughter of Resident) published on 15 January 2026 Submitted via Website
Overall Experience

We have found the care at Maplehurst Nursing Home truly outstanding in every aspect. Every single member of the team has gone above and beyond to ensure my Dad was safe, comfortable and cared for with the greatest compassion. They also showed the utmost kindness to all of us family members. The staff were exceptional with end-of-life care- this is something I will always be so grateful for and will never forget. I would highly recommend this home.

Reply from Bryson Gifford, Operations Director at Maplehurst Nursing Home

Thank you so much for your very kind review. It means a great deal to our team to know we were able to support you during such a difficult time. We are truly sorry for your loss. Please don't hesitate to pop in and visit us if you ever wish - you will always be very welcome as part of the Maplehurst family.

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Review from Phoebe L (Daughter of Resident) published on 9 June 2025 Submitted via Postal Card
Overall Experience

Everyone is very friendly and approachable at Maplehurt! My dad is happy and content here, he is always immaculate and clean. Communication is great too and I'm very happy with dad being here!

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Review from Amy D (Granddaughter of Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

Nan is very happy at Maplehurst which is so nice to see. She is always very well looked after and she loves the food! Staff are always chatting to her and us and are lovely.

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Review from Fiona H (Friend of Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of the wonderful care I have witnessed at Maplehurst. My friend is always treated and spoken to with great care and kindness.

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Review from M B (Husband of Resident) published on 4 June 2025 Submitted via Postal Card
Overall Experience

My review is based on the past year's experience where my wife has been a resident since May 2024. The ratings are based on my personal experience during my daily visits- and are therefore limited in some instances where first-hand knowledge is not available.

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Review from M C (Son of Resident) published on 14 May 2025 Submitted via Postal Card
Overall Experience

My mother has been a resident for almost 8 years - she has been extremely well looked after. I cannot fault the care given.

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Review from Sherree F (Friend of Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

We have been extremely impressed with the care that he has received. All the staff are kind, thoughtful, caring and fully committed to look after the patients in their care. The leadership here is visible and involved and they know all the patients well - they are very communicative. Excellent food + room. He is very much better for his time here at Maplehurst and we are so pleased he is here.

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Review from Barbara D (Wife of Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

There is only one word I can use to describe Maplehurst Nursing Home, that is exceptional. My husband has settled into the home, due to the help and consideration that all the staff show all the time. The home is kept extremely clean, and has a very welcoming and friendly atmosphere.

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Review from Ann P (Wife of Resident) published on 23 October 2024 Submitted via Postal Card
Overall Experience

Excellent care tailored to my husband's needs. Thank you for what you continue to do for him.

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Review from Linda S (Wife of Resident) published on 23 October 2024 Submitted via Postal Card
Overall Experience

My husband was admitted in March 2022 on an assessment basis, my family and I were so pleased with the staff and his treatment that I fought hard to keep him here at the end of the assessment period. The same staff are still here and I feel that is a great mark of good management and a happy team. My husband was quite difficult to begin with, but nothing has fazed the staff and management and he has always been treated kindly and with respect. I am always made welcome, he is settled and safe, and his room is kept clean and tidy. Thank you to all at Maplehurst, you have made a difficult time much easier.

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Review from Janet D (Daughter of Resident) published on 23 October 2024 Submitted via Postal Card
Overall Experience

Everyone is lovely at Maplehurst and what is so good is that the staff do not leave - many have been there for years! Mum is so well cared for and she is happy and settled. She loves the food as, in her words, 'it is not mucked about'! Cannot praise Maplehurst strongly enough.

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Review from Sarah F (Wife of Resident) published on 16 April 2024 Submitted via Website
Overall Experience
I am so thankful there was a space at Maplehurst when we needed it. All of the staff are kind,
caring, and welcoming, and they support relatives as well as residents. The emphasis is very much on providing a homely environment and nothing is too much trouble. The food is of a high standard, cooked on the premises, and all tastes are catered for.
The staff work well as a team, and are always good-humoured and patient.
Maplehurst epitomises how all nursing homes should be run.

Thank you for everything you do.

Reply from Bryson Gifford, Operations Director at Maplehurst Nursing Home

Thank you so much for the kind words, they mean a great deal to the team and it is a pleasure looking after your husband.

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Review from Heidi B (Daughter of Resident) published on 31 January 2023 Submitted via Website
Overall Experience

My sister and I couldn't be happier with the care our beloved dad has received at Maplehurst. We can't thank you all enough. The peace of mind we have knowing that he is so well looked after is absolutely priceless.

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Review from J S (Wife of Resident) published on 27 January 2023 Submitted via Website
Overall Experience

The staff are very friendly and welcoming, and I am greeted by name when visiting. They are attuned to the residents, and the clinical care is excellent. They spotted an infection in my husband by noticing a change in his voice, although he is only able to make noises, not speak. My husband has also gained weight which is good.

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Review from Pauline F (Daughter of Resident) published on 27 January 2023 Submitted via Website
Overall Experience

The staff have a very personal and friendly relationship with the residents. My mum has never been unhappy in her time at Maplehurst, and I have peace of mind knowing that my mum is cared for very well.

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Review from Christine P (Daughter of Resident) published on 11 January 2023 Submitted via Website
Overall Experience

Although the staff were very friendly, we found that my mother was just left sitting in the lounge all day until it was bedtime. They did not help her with exercise for her Parkinson's and she was very unhappy there. We took her out after 1 week (should have been 2) and have been charged for the 2 weeks. All they did for her was feed and put her to bed and charged a lot of money for it.

Reply from BP Gifford BEM, Director ' Group Operations & Continuous Improvement at Maplehurst Nursing Home
We are very disappointed to receive your review based on a single week’s respite. It is particularly disheartening for the care team who bent over backwards to facilitate this extremely short-term, last-minute emergency placement over the festive season.

We normally have a minimum respite stay...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 January 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeOutstanding
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Maplehurst Nursing Home.

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Frequently Asked Questions about Maplehurst Nursing Home

What types of Care is Maplehurst Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Maplehurst Nursing Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Maplehurst Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Maplehurst Nursing Home to the centre of Haywards Heath?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maplehurst Nursing Home to verify any information. View our terms and conditions. Maplehurst Nursing Home has an Enhanced Service -more info.