Maplehurst Nursing Home

53 Oathall Road, Haywards Heath RH16 3EL
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9.9 43 Reviews
  • Maplehurst Nursing Home, Haywards Heath
Maplehurst is rated “OUTSTANDING” by the Care Quality Commission (January 2018) The family owned and run nursing home is rated in the top 4% nationally.

Maplehurst strives to improve the lifestyle and well-being of adults with many specialist conditions, with a particular focus on the challenges of dementia.

The fantastic team of permanent staff allows Maplehurst to consistently deliver personalised and outstanding nursing care in a relaxed and friendly environment for up to 38 residents. There is a strong focus on quality training of staff to make sure that an informed approach to mental health care drives care provision at all times.

The majestic Victorian property has a beautiful rear garden for outdoor activities and is located within walking distance of the train station and local town centre. Residents have a number of lounges to choose from, together with daily activities organised to support interests and a positive social atmosphere.

They make a special effort to retain strong links with the surrounding community and have several local groups and volunteers actively visiting the home.

Maplehurst's inhouse chef allows it to deliver a tasty and varied menu and cater for any special dietary requirements a resident may have. Residents also benefit from the regular visits made by a hairdresser, physiotherapist and chiropodist.

Deciding on care can be a daunting proposition for many people and they are more than happy to answer any question you may have. Please feel free to get in touch if you would like more information.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1800
  • Self-Funded Residential Dementia Care: £1300 – £1800
  • Self-Funded Nursing Care: £1300 – £1800
  • Self-Funded Nursing Dementia Care: £1300 – £1800
  • RESPITE Self-Funded Residential Care: £1300 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1800
  • RESPITE Self-Funded Nursing Care: £1300 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1800

Everyone's individual care needs can vary significantly, as can the room chosen, and on this basis we will only commit to a final fee once a personal pre-assessment has taken place. To get a better indication on fees, please feel free to contact the home directly and discuss your individual requirements with them, they will be glad to help.

These prices are only a guideline, please contact Maplehurst Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Woodcote Care Ltd

Person in charge

  • Petrina Teo (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (38)

Parking

  • On site Car Park

Maplehurst Nursing Home Reviews (43)

Total of 43, showing 41-43
9.9

Maplehurst Nursing Home has a Review Score of 9.9 (9.896) out of 10, based on 12 reviews in the last 2 years. Over all time Maplehurst Nursing Home has 43 reviews.

Overall Experience

  • 41
  • 1
  • 0
  • 1
  • 0

Date Published

43
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31
Overall Experience  Overall Experience 5.0 out of 5

My husband had several issues on admission, including a significant bed sore. The level of clinical and nursing support has been excellent and his improvement has been dramatic with his issues healed up. He moved from a larger home to a smaller home and the overall standards have been outstanding. This
is reflected in the "small touches" as he is always beautifully tucked in, with lots of pillows, and happy and content when I visit. I recommend Maplehurst highly.

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Overall Experience  Overall Experience 5.0 out of 5

As a family we are so grateful and pleased to have moved mum and dad to Maplehurst. They are treated with respect and understanding for the problems they have. The management and staff are unfailingly committed, helpful and caring - they do a wonderful job and it is reassuring to know mum and dad could
not be in better hands. A huge "thank you".

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Overall Experience  Overall Experience 5.0 out of 5

Maplehurst rated as ten out of ten for care. Ten out of ten for staff. Ten out of ten for management. Ten out of ten for cleanliness. Nine or eight out of ten for all other categories. Keep up the good work.

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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Maplehurst Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Maplehurst Nursing Home is calculated as follows: ( (133 Excellents x 5) + (7 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 144 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maplehurst Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2018

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Outstanding
  • Responsive

    Outstanding
  • Safe

    Outstanding
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

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