Westhampnett House Nursing Home

Prior to my mother-in-law arriving at Westhampnett House Nursing Home I visited the home (without an appointment) and I was greeted by the manager who promptly showed me around including the room that would be hers. My mother-in-law was made very comfortable at all times. All the staff were fantastic and had the utmost respect for her and my husband. A massive thank you to you all.

Unfortunately, my father was only at the home for 3 days before he passed, but the staff treated him and me with such kindness.

The experience that my brother and I went through whilst our mother was a resident in Westhampnett House Nursing Home was one of relief and gratitude. Relief that our mum was treated with dignity, and kindness, which is all you can ask for during such difficult times, and gratitude that our mums leg sores were taken care of, even though the hospital were unable to help them heal. Our mum was not the easiest resident to care for, she spoke her mind which quite often would appear very rude, however, this was due to her not wanting to be in any residential home, let's face it, who does? The Manager (she knows who she is) and the staff were to say the least, heroic. My brother and I attempted to care for our mum for a couple of weeks, with the help of morning and evening carers, but in the end we found it impossible. Westhampnett did the job that we couldn't and went that extra mile to make mum feel love and affection. Thank you all at Westhampnett, we both appreciate all you did for our mum. Kind regards...

My nan was a resident here for 23 years and was well looked after, the manager really knows her residents. Right up until she passed the home had my nan's best interests at heart. My nan was very happy here. After all, it was her home for so long!

My mum was on end-of-life care and from the hospital was transferred to Westhampnett House Nursing Home. From the moment she arrived, she had the warmest of welcomes. Her care 24 hours a day was outstanding. All the staff from the management, carers, the cook and cleaners gave 101% into their day to make every resident comfortable, clean and made to feel special and loved. Mum passed with amazing care and love, Really can't thank everyone enough.

We would highly recommend Westhampnett House, especially after hearing awful stories about other local nursing homes.

I highly recommend Westhampnett House Nursing Home. From the moment my father arrived after a lengthy stay in hospital, his well-being improved. This is because of the expert, compassionate care he received, in a calm, friendly environment. He was always kept clean, comfortable, well-fed and treated with complete dignity. This was very important to him and to our family and was very reassuring for us all. We are extremely grateful to the wonderfully dedicated nursing manager, her deputy and the whole care team for everything they did for my father - and for looking after my mother and me too!

My mother was a resident at the home for some eight and a half years. She passed away peacefully in her room on the 5th of May. The manager and all the wonderful staff at Westhampnett House Nursing Home gave my mother the most attentive, kind and wonderful care. They also supported me when things were difficult due to my mother's dementia. I can't speak highly enough of the friendly and professional care at Westhampnett.

I was extremely nervous being referred to a nursing home, especially as my care was complex. However, I felt completely reassured once I was introduced to the staff and my room. Led by a very competent sister/manager, deputy nurse manager, whose team of nurses, carers, cleaners and catering staff were the best in my long and varied experience of care I have ever met. They worked brilliantly as a team, nothing was too much trouble. I could go on and on. Head of nurse/sister/manager and her deputies lead a wonderful team by example of dedication, care throughout such hard times, Covid outbreak, norovirus, they worked tirelessly so hard and maintained amazing care. I truly do not know how they managed, everybody pulled together with such kindness and thoughtfulness. I can not thank them enough.

Well done and keep up the good work.

My brother was sent to this nursing home for end of life care. Sadly this was only for two weeks but within that time he was treated with great care, kindness and compassion by everyone.

Our mother was a resident for approximately two and a half years. The staff were friendly and compassionate. They were patient with our mum's obstinacy! The small scale of the home made it more personal. Mum appeared happy and even enjoyed the food. End of life care was sensitive but realistic. All staff were dedicated and genuinely cared and the whole team was well led. Thank you very much.

Mum tells me they are wonderful here! She had an accident in bed and the staff were very kind 'they changed it and put me back to bed without complaining and walked me back to bed'. They are the cat whiskers (my mother's words). 'A lovely carer painted my nails and made me feel happy, I love it here'. It is such a pleasure to visit my mother and I feel so welcome! Thank you.

The manager and all of her staff always went the extra mile and it was comforting for us to know that as my sister's life ebbed away she was at peace, cared for and surrounded by love in a family atmosphere. The considerate loving care we received as a family was well beyond the remit of the home.

The staff provide a high standard of nursing care. They are responsive to my mother's needs and supportive of us visiting and do their very best to accommodate us. They are kind and caring and inform us of any concerns. I am confident that she is very well looked after.

The staff are always friendly and I feel they have done everything they can to keep the residents safe throughout the pandemic. They have started a Newsletter to keep families up to date and in touch with what's happening in the home which we really appreciate. When I visit, there's a special room that my Aunt is brought to which is very clean and hygienic.

My father spent his final 6 weeks on palliative care at Westhampnett House after being discharged from the hospital. And, wow, what a breath of fresh air the staff are at this home. Even during this very difficult time, the care staff and manager appear to work tirelessly for each resident and also the residents' families. Top-level dignity and care for my father at all times, with regular updates, especially during his final couple of weeks. The manager is a most wonderful lady and treats families with pure respect and humanity and we cannot thank her and the wonderful team she has working with her, enough. Thank you so very, very much from the heart of all of our family.

All staff are very kind and friendly. They looked after my husband very well.

Delighted with the care and attention given to my father. He was very poorly and the staff and management were always patient and cheerful towards him.

My mother was an emergency admission to the home from hospital over 2 years ago. She had dementia, and a history of strokes. She soon settled in, and much enjoyed her stay in the home. She had a very good relationship with all the staff who enjoyed looking after her. She celebrated her 100th birthday in the home, and died there in June 2020 peacefully.