Westhampnett House Nursing Home

After visiting several nursing homes in the area for my father-in-law, I visited Westhampnett Nursing Home. First impression was excellent. All staff were so friendly and said 'hello' when I walked past and I observed them assisting residents in a warm, friendly manner. The manager showed me around and I knew it would be perfect for my father-in-law who had severe heart failure and needed palliative care. The manager worked so hard and managed to arrange for him to be transferred from hospital so quickly, allowing us to take pictures and make it more homely. His room was lovely and the home was spotlessly clean. The first morning they gave him a bath which he loved. Due to the government restrictions (Covid19) we were not able to be with him for his last few days. Again the manager and her team were wonderful and kept in contact with us daily. When he finally passed away, a member of staff sat with him and they made him comfortable and pain-free. I would highly recommend this wonderful nursing home.

The resident died in Westhampnett Nursing Home in January 2020 suffering from Alzheimer's. We had been there for nearly three years and I cannot fault the care that he received. The staff were kind, caring and polite and adjusted to his needs. Previously I had visited at least seven nursing homes in the area and particularly liked Westhampnett as the staff were so welcoming and the surrounding grounds so beautiful. My only criticism I have is the lack of space in the dining room for the residents, many of whom are in wheelchairs and it is the only space for activities as well as TV.

Staff went out of their way to accommodate my mothers needs. They have been very compassionate and contact the doctor as needed. There could not be enough compliments about the manager and the deputy manager.

My mother was in Westhampnett Nursing Home for just a month where she was cared for perfectly. The staff were fantastic and mum was always so beautifully clean and cared for. The last few days of mums life came so suddenly but she and us were cared for with complete professionalism and dignity. We couldn't have asked for a better place for mum to spend her last month.

Thank you to everyone involved in my mum's care for those few weeks.

Westhampnett House is staffed by wonderful caring personnel and it takes a special kind to deal with aged people.

My mother had been a resident at Westhampnett Home for nearly 10 years when she died there peacefully at the end of September. Throughout her time there she has been treated with the utmost care, compassion and dignity. Any medical problems, whether trivial or serious, were dealt with promptly and appropriately, and if I went away I knew I could trust the staff to look after her with complete confidence.

I am sure he was made as comfortable as possible for his last days. He arrived on Monday 15th July but sadly passed away in the early morning of Wednesday 24th July.

Everyone I encountered was kind and courteous and I felt very comfortable leaving my mum in their care.

The atmosphere is caring and loving. Staff go out of their way to be kind and attentive to the residents. It really is like a home, not an institution. My very elderly mother is happy and well looked after. The delightful sitting/dining room looks out at the sunny terrace and gardens.

Amazing, caring/professional at all times. Helpful.

A very good and friendly home.

My brother has been in this home for about 18 months. He is well looked after. Staff are for the most part exceptional, very caring and very aware of his medical needs.

I am contacted immediately there is a concern about his health. All the staff are very welcoming to visitors and encourage social outings for my brother.

Really caring people (management and staff) run this place. Some rooms are basic, some better with attractive views. My wife did not want to go into a care home when her illness became terminal but she settled in and developed a good rapport with the staff during the three months she was there.

My partner was required to move out of her nursing home as the home could not afford to fund nursing care. She had to move in 10 days. I visited the new home midday Saturday and met the manager, who was so efficient with a direct line to the finance director. The manager gave me a tour of the room, home, gardens and staff. Sunday, I again visited the home and agreed for my partner to be admitted. She was moved in by Thursday. Without the efficiency of the staff, the move into the home was very comfortable. Any equipment was immediately supplied and the doctor was called in straight away.

Very nice home, great team.

Superlative care for my mother with advanced dementia. The staff are quite incredible.

Good general care, adequate numbers of staff. Bed comfortable, family visitors welcomed and general heating warm in winter. Activities fortnightly. Art of Friday, discussion and talk on current affairs Tuesday mornings. Food moderate cooked breakfast available, staff on the whole extremely good and tolerant when dealing with difficult residents.

My partner was now needing palliative care. It was an urgent need. Dealing with the situation alone I was anxious and concerned about the whereabouts and the care that he would receive in a Nursing home requiring very particular attention to a medical condition needing very careful monitoring and recording. All of this, my partner is receiving.

I visited several homes and guided by instinct I knew immediately it was the right place for my partner. Apart from the beautiful gardens on entering the home for the first time I found it to be a very harmonious, homely atmosphere. There is also a real sense of friendly teamwork among all the staff which filtrates through to the patient, love and care they give to those they look after and a welcome too for the person visiting (me).

All this I believe the manager has helped to create, who has a very balanced, approachable, aloof of role, hands on style of management who personally cares about those he has in his care and gets things done. I like this. My partner and myself too have benefited from this.

I have only been able to commend on the short time that my partner has been at Westhampnett House but I have been visiting every day and each day has been the same. It is really care requiring a lot of thanks.

This place has a very good atmosphere. The home is situated in a beautiful part of Sussex. The house is very attractive from the outside, and occupies a lovely position in a beautiful garden where residents can walk, or sit outside. Inside, this grand house has been adapted to provide for some 30 residents, in rooms of varying sizes with different facilities. The manager does an excellent job; the nurses are well-qualified, helpful, and kind; the carers also. It is obvious, from the way the staff treat each other, that the team is well bonded and there is genuine friendship between its members. The food is good (cooked on site) - there are a few choices for each meal. Activities and entertainments are arranged. Residents are treated as individuals, well looked after, clean, and respected. Visiting arrangements are good, in that we are welcome all the time.