Linfield House

18/22 Wykeham Road, Worthing BN11 4JD
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9.9 59 Reviews
  • Linfield House, Worthing
Linfield House offers exceptional residential and nursing care in a warm and welcoming environment. Situated near Victoria Park in Worthing, this purpose-built home provides expert support for individuals or couples, including dedicated dementia care.

Linfield House is proud to offer a forever home for residents—where love and support evolve as needs change.

Care is tailored to each resident, ensuring a smooth transition as requirements develop. Whether residential care, dementia support, or 24/7 nursing is needed, compassionate, person-centred care is provided in a setting that feels like home. Thoughtfully designed dementia suites offer safety and comfort, while a dedicated care team promotes dignity, independence, and quality of life.

An experienced team delivers round-the-clock care, ensuring attentive, individualised support in a secure and comfortable setting. With higher-than-average staffing levels, residents benefit from strong relationships and continuity of care, providing reassurance for both residents and their families.

Linfield House blends modern interiors with a homely atmosphere. Spacious bedrooms feature en-suite shower facilities, while inviting lounges and dining rooms encourage social interaction. Overlooking Victoria Park, the home offers scenic views and private access for outdoor activities and strolls. Landscaped gardens and a roof terrace provide ideal spaces for seasonal events like afternoon tea or gardening club activities.

Life at Linfield House is enriched by engaging activities and high-quality meals. Residents can enjoy arts, crafts, chair yoga, live music, and reminiscence sessions or relax with reading and gardening. The wellbeing team tailors programmes to individual preferences, fostering both mental and physical well-being. Meals are freshly prepared by specialist caterers using locally sourced ingredients to offer a variety of delicious, balanced options.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 54 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Jolanta Harbuz (Manager)

Local Authority / Social Services

Admission Criteria

  • Self Funding
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (54)

Parking

  • Own car park

Linfield House Reviews (59)

9.9

Linfield House has a Review Score of 9.9 (9.858) out of 10, based on 19 reviews in the last 2 years.
Over all time Linfield House has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Linfield House
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Total of 59, showing 41-59
Review from Raymond E (Son of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault the care, love and attention shown to my father in your care. The above and beyond dedication by your staff was immeasurable.
Thank you!
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Review from Pamela R (Wife of Resident) published on 28 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Exemplary care of my husband.
Staff are very caring and always cheerful and sympathetic.
Nothing is too much trouble.
A great comfort to have had peace of mind regarding my husband's end of life care.
All staff are very good.
Reply from Alex Mason, Digital Comms Officer at Linfield House

Thank you for your review. We’re honoured to have helped during this difficult time. Providing peace of mind for the loved ones of our residents is what we strive for.

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Review from Alison H (Daughter of Resident) published on 21 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident here since the beginning of the pandemic. This was due to his complex health care needs including Alzheimer’s and Mum's need to shield. We were able to keep up contact through phone calls initially and then through Skype calls as well. Being able to see Dad and speak to him
during this worrying time, was lovely. Then the time came when we were able to see him in garden visits. The love and care shown to Dad and myself was heartwarming. The hard part was saying goodbye without a kiss and hug, but as it was so apparent he was thought of so warmly made it easier. Everyone of the staff at Linfield House is fantastic. To them this isn’t just a job it’s a vocation.
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Review from Jane P (Daughter of Resident) published on 17 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had a week's respite care last week and we were all impressed with the care and treatment of her, from the assessment visit to the building and room to the staff. We would certainly recommend Linfield House to anybody.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield House

Dear Jane, I'm really pleased to hear that your mother's respite stay at Linfield House went well. Do not hesitate to contact us again if you need further support. Thank you for your review. Best wishes.

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Review from M B (Son of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Senior staff in Richmond suite are excellent and very patient.
Very happy with the care and facilities but do feel the dementia patients can be left out of activities and not encouraged to participate - can be a struggle to find a wheelchair to take mum out.
Besides that, very happy and thanks to
two members of staff, in particular, for their help.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield House

Dear Mark thank you for your review of Linfield House. I am glad to hear that you are happy with the care being provided in our Richmond Suite but I take on board your comments about the activities and will mention this to our wellbeing and activities co-ordinator. If you continue to struggle to find a wheelchair for your mum, please do contact our new customer liaison officer Helen Tidball, who will be able to sort out any recurring issues like this that you may have. Her email is helen.tidball@guildcare.org. Regards, Guild Care.

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Review from M W (Son of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia and has been a resident of Linfield House since 2015. I feel very comfortable entrusting her to such kind and caring people. All the staff treat her with dignity and respect at all times and make a conscious effort to learn what still interests her. I am also very impressed with
the management of the home. The manager and her deputy are very visible and supportive to staff and relatives. I would not hesitate to recommend Linfield House to anyone seeking a safe and caring environment for their loved ones.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield House

Thank you very much for your review. I'm pleased to hear that you are happy with the care and support provided for your mother at Linfield House by the staff and management. If there are any issues though please don't hesitate to contact the management team. Kind regards.

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Review from M W (Husband of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband suffered a major stroke in July 2017. After his discharge from hospital I was advised to sort a care home due to his ongoing care needs. But, as he wished, I tried to look after him at home. I became ill and suffered a back injury and my husband was accepted for 3 months respite. Because
of the success of his care in Linfield and improvement in his wellbeing, I was offered and accepted a permanent place. This was the best care I could find and am happy to keep him at Linfield.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield House

Thank you for your review. I'm pleased to hear that you are happy with the care provided at Linfield House. If there are any issues though please don't hesitate to contact the management team. Kind regards.

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Review from P L (Son of Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has proved to be a great home for Mum as she has dementia and the care they give her is superb. The staff are kind, caring and understanding of Mum's needs.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield House

Thank you for your review. I'm glad to hear that your mum is being well looked after at Linfield. Regards.

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Review from Doreen J (Sister of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit Linfield regularly and am always welcomed warmly by the staff. My sister is looked after well with good food and care and has a good rapport with the staff which is very important to her. Linfield is kept clean and had a very smart refurbishment recently.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield House

Thank you for your review, Doreen. I am very glad to hear that you are happy with the care provided to your sister. Regards, Guild Care.

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Review from R P (Niece of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been a resident at Linfield House since June 2018. She has taken a while to settle but that is understandable considering she is 95. The carers, apart from a couple, are caring and attentive. Her lead nurse is approachable and helpful but all the nursing staff are busy and not everything
is recorded. Food is well prepared with a good choice, which my aunt enjoys. She has put on weight since she has been at Linfield. Entertainment is varied and there are many special teas and events.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield House

Thank you for your review your feedback is much appreciated. I am glad that your aunt has now settled in ok and that you are happy with care and other services being provided at Linfield. If you have any other concerns though please do speak to the manager and the team at Linfield.

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Review from Victor K (Son of Resident) published on 1 April 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Lack of staff, current staff are excellent but have no time and with communal change of rotas, cannot give residents (most of whom are confused) continued care. This is voiced by residents and the majority of staff.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield House

Dear Victor,


Thank you for your recent review of Linfield House. Your feedback is appreciated.


We are pleased that you feel current staff are excellent, and you have rated the food, facilities and activities highly.


I know you’ve recently spoken with our Head of Quality and Customer Services about your concerns, and as a result, the issues you have raised have now been highlighted to senior management.


The management team at Linfield will keep you updated as to what changes will be implemented.


In the meantime, if you have any other concerns please don’t hesitate to contact the manager.


Regards, Head of Marketing and Communications

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Review from B Q (Partner of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At all times I found the management and the staff carried out their duties of care in an excellent manner. They were always courteous and helpful, treated the residents with care and dignity and they showed compassion and were always professional. I would recommend Linfield House to anyone who wishes
to use the facilities.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield House

Thank you for your lovely review it is much appreciated by all the staff and management. Kind regards.

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Review from Theresa (Daughter of Resident) published on 28 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has had the best of care at Linfield. The staff are amazing. They care for the residents and their families and take time to look after each resident and their individual needs so well. I would have no hesitation in recommending Linfield as a place for your loved ones to be looked after as
you would look after them yourself, with love and the best of care.
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Review from Sheena B (Daughter of Resident) published on 24 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would recommend Linfield House or a Guild Care home to others, depending on their needs and circumstances. The standards of cleanliness are high, the catering also and whatever area the staff work in, they all connect well with the residents.
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Review from John C (Son of Resident) published on 23 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since my mother has been in Linfield, at first she said she badly missed her previous care home which was understandable but now she says she feels really at home and is very complimentary regarding Linfield House. I personally find the staff very friendly and responsive.
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Review from William Q (Nephew of Resident) published on 23 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very approachable home where nothing is too much trouble. A door open policy with all staff from the top managers to the shop floor care team. Fantastic.
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Review from Gill (Daughter of Resident) published on 17 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
A well run home with excellent staff in all departments. As with all care homes, staff shortages are apparent but existing staff work very hard to minimise the effect on residents. Families made very welcome.
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Review from Diana (Daughter-in-law of Resident) published on 17 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are extremely friendly and helpful. I was worried about the move from one care home to another, but my family member was made to feel at ease and very welcome. I feel I don't have to worry as much, as she is in good hands.
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Review from Carol S (Daughter of Resident) published on 8 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first visited Linfield House, I noticed how calm the home seemed to be. The rooms were bright and airy and the residents occupied. There were lots of places to sit and watch over the park. Mum moved in last November and seems to have settled in nicely. She often gets breakfast in her room and
is never hurried to get up. The staff are patient with her as she cannot move around very well. Health is well taken care of with a nurse always available to have a chat if there are any concerns. Mum seems to enjoy her food and there is often a cup of tea on offer. The home offers every comfort and she has a very comfortable room overlooking the park. The minibus means that she can be taken out for the afternoon to a local garden centre and there are often entertainers booked to encourage the residents to enjoy themselves. Linfield is spotlessly clean and tidy and the staff are always welcoming and ready to chat. I no longer have any worries about Mum's care.
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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Linfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.858 for Linfield House is calculated as follows: ( (196 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 225 Ratings = 4.858
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Linfield House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Jola

Jola Harbuz

Job Title: Registered Care Home Manager Joined: 2005

I have worked at Linfield House for 6 years however I have worked as part of the Guild Care family for over 17 years. I am a qualified Nurse with a diploma in health and social care. I love to make a difference in people's lives and enjoy meeting residents and their families.

Dan

Dan Vadeanu

Job Title: Deputy Manager - Clinical Lead Joined: 2022

As Clinical Lead I oversee the clinical team and nurses to ensure that all areas are functioning correctly in line with CQC and the NMC. I oversee medication management and conduct clinical assessments for new residents before they move into our home. A key part of my role is liaising with residents' families on their loved one's health and care plans.

Michal

Michal Kusmierek

Job Title: Deputy Manager - Resources Joined: 2018

I have worked at Linfield House for 5 years. I am responsible for staffing rotas ensuring that we have the appropriate resourcing levels and a safe staff-to-resident ratio. I also support and deputise for the Care Home Manager.

Anna

Anna Jankowska

Job Title: Housekeeping Manager

I manage the Housekeeping team and I love keeping Linfield House a clean and tidy environment for all.

Louise

Louise Summers

Job Title: Administrator

I am responsible for ensuring all our resident's records are accurate and up to date. I communicate with residents' families and deal with any associated correspondence. I really enjoy interacting with our residents and their families and being part of the Linfield House family.

Hillary

Hillary McGowan

Job Title: Receptionist Joined: 2020

I have worked at Linfield House for 3 years. I have had an interesting and varied career with Guild Care working in various homes which have given me a lot of experience. I love meeting and greeting families and helping people with various queries and requests. I really enjoy being part of the Linfield House family.

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