Linfield House

18/22 Wykeham Road, Worthing BN11 4JD
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9.8 65 Reviews
  • Linfield House, Worthing
Linfield House offers residential and 24/7 nursing care in a warm and welcoming setting near Victoria Park in Worthing. The home is designed to feel calm and homely, supporting people at every stage of their care journey, whether they need residential support, dementia care or round the clock nursing.

Families often speak about the reassurance of seeing familiar, compassionate staff who understand what matters to their loved one. Higher-than-average staffing levels help residents build strong relationships with their care team, creating continuity and a sense of safety.

The home features modern bedrooms with en-suite showers, inviting lounges and dining areas, as well as views across Victoria Park. Residents can enjoy private access to outdoor spaces, landscaped gardens and a roof terrace used for seasonal events and gentle activities.

Daily life is enhanced by tailored wellbeing sessions including music, movement, reminiscence, gardening and sensory activities. Meals are freshly prepared by specialist caterers, offering balanced, comforting dishes that support health and wellbeing.
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Care Provided by Linfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Linfield House to confirm what's included and get a personalised quote:

Contact Linfield House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jolanta Harbuz (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (54)

Parking

  • Own car park

Linfield House Reviews (65)

9.8

Linfield House has a Review Score of 9.8 (9.833) out of 10, based on 24 reviews in the last 2 years.
Over all time Linfield House has 65 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Linfield House
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Total of 65, showing 41-60
Review from Caroline W (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Linfield House provides excellent care for my mother, I couldn’t wish for any more, and never worry about her.
Even in these difficult times I can phone and have chat with mum.
She has her papers which she loves every day gets her hair done when she wants and is always happy.
Reply from Jolanta Harbuz, Care Home Manager at Linfield HouseIt’s great to hear that you never have to worry about your mother. That’s exactly what we aim to do! At Linfield House, we know just how important the ‘little things’ are, and things like daily papers and regular haircuts are a top priority. Thank you for this lovely review. We love having your mother stay with us and will make sure to show this to all our staff.
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Review from Antonia D (Daughter of Resident) published on 14 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Linfield House from another care home and we have been absolutely delighted with the care that she has received. When I used to visit her in her previous place she was usually sitting on her own in her room when I arrived. Now, at Linfield, she is always in the sitting room and often
with a carer doing an activity. That is unless she is off doing karaoke or seeing a film in the cinema room. We chose Linfield against other homes we viewed because the Deputy Manager actually took an interest in my mother's needs in a detailed conversation during our visit. Linfield was the only place that did this. The same staff are always working on my mother's wing so she feels she knows them and that helps her feel secure. And without exception, the staff are kind, interested and involved. I couldn't recommend Linfield more highly.
Reply from Jolanta Harbuz, Care Home Manager at Linfield HouseThank you so much for your amazing comments! They mean a lot to us. It is a privilege to look after your mum. She is such a lovely person, and all our staff are fond of her.
I will pass your feedback on to our staff.
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Review from Tim W (Son of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family could not be happier with the outstanding care delivered by the team at Linfield House. From the day of arrival from the acute stroke ward while in hospital under the Covid-19 legislation, our mum has received every aspect of care with diligence, compassion, and professionalism. Everyone at
the Linfield House and Guild Care is to be congratulated on the job they have done in such challenging times and circumstances.
Reply from Jolanta Harbuz, Care Home Manager at Linfield HouseThanks for the lovely review Tim. This will mean the world to everyone at Linfield. We absolutely love looking after your mum. She fills our day with happiness, sunshine and joy.
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Review from Julie T (Daughter of Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The contact with Linfield House prior to my father's stay was fantastic. All his needs were prepared for and immediately on arrival they were waiting, ready for his respite care. Lovely warm and friendly environment. Made my father feel very welcome. Would most definitely be using Linfield House again
for future respite care.
Reply from Jolanta Harbuz, Care Home Manager at Linfield HouseThanks for the fantastic feedback, the team will be delighted. We loved having your dad stay with us and we can’t wait to see him again soon.
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Review from Sue N (Niece of Resident) published on 29 September 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My auntie was a resident at Linfield for a number of years. She felt well looked after and considered it to be her home. The staff have been amazing over this very difficult period. They have always kept me up to date with my auntie’s condition and have been caring and professional.
Reply from Jolanta Harbuz, Care Home Manager at Linfield HouseThanks so much for your kind words Sue. It’s lovely to hear your aunt considered Linfield her home. It was an absolute privilege to have her with us, she made us smile every day. We’ll pass your words onto the team. Thinking of you and your family and sending our best wishes.
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Review from B L (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been living at Linfield House now for 3 years. He is very happy with his life there and loves the care he gets from all the staff. This last year has been very hard for all concerned and I think everyone has done an incredible job in keeping my dad safe and well. The staff are always cheerful,
caring and kind.
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Review from Raymond E (Son of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault the care, love and attention shown to my father in your care. The above and beyond dedication by your staff was immeasurable.
Thank you!
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Review from Pamela R (Wife of Resident) published on 28 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Exemplary care of my husband.
Staff are very caring and always cheerful and sympathetic.
Nothing is too much trouble.
A great comfort to have had peace of mind regarding my husband's end of life care.
All staff are very good.
Reply from Alex Mason, Digital Comms Officer at Linfield HouseThank you for your review. We’re honoured to have helped during this difficult time. Providing peace of mind for the loved ones of our residents is what we strive for.
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Review from Alison H (Daughter of Resident) published on 21 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident here since the beginning of the pandemic. This was due to his complex health care needs including Alzheimer’s and Mum's need to shield. We were able to keep up contact through phone calls initially and then through Skype calls as well. Being able to see Dad and speak to him
during this worrying time, was lovely. Then the time came when we were able to see him in garden visits. The love and care shown to Dad and myself was heartwarming. The hard part was saying goodbye without a kiss and hug, but as it was so apparent he was thought of so warmly made it easier. Everyone of the staff at Linfield House is fantastic. To them this isn’t just a job it’s a vocation.
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Review from Jane P (Daughter of Resident) published on 17 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had a week's respite care last week and we were all impressed with the care and treatment of her, from the assessment visit to the building and room to the staff. We would certainly recommend Linfield House to anybody.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield HouseDear Jane, I'm really pleased to hear that your mother's respite stay at Linfield House went well. Do not hesitate to contact us again if you need further support. Thank you for your review. Best wishes.
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Review from M B (Son of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Senior staff in Richmond suite are excellent and very patient.
Very happy with the care and facilities but do feel the dementia patients can be left out of activities and not encouraged to participate - can be a struggle to find a wheelchair to take mum out.
Besides that, very happy and thanks to
two members of staff, in particular, for their help.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield HouseDear Mark thank you for your review of Linfield House. I am glad to hear that you are happy with the care being provided in our Richmond Suite but I take on board your comments about the activities and will mention this to our wellbeing and activities co-ordinator. If you continue to struggle to find a wheelchair for your mum, please do contact our new customer liaison officer Helen Tidball, who will be able to sort out any recurring issues like this that you may have. Her email is helen.tidball@guildcare.org. Regards, Guild Care.
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Review from M W (Son of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia and has been a resident of Linfield House since 2015. I feel very comfortable entrusting her to such kind and caring people. All the staff treat her with dignity and respect at all times and make a conscious effort to learn what still interests her. I am also very impressed with
the management of the home. The manager and her deputy are very visible and supportive to staff and relatives. I would not hesitate to recommend Linfield House to anyone seeking a safe and caring environment for their loved ones.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield HouseThank you very much for your review. I'm pleased to hear that you are happy with the care and support provided for your mother at Linfield House by the staff and management. If there are any issues though please don't hesitate to contact the management team. Kind regards.
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Review from M W (Husband of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband suffered a major stroke in July 2017. After his discharge from hospital I was advised to sort a care home due to his ongoing care needs. But, as he wished, I tried to look after him at home. I became ill and suffered a back injury and my husband was accepted for 3 months respite. Because
of the success of his care in Linfield and improvement in his wellbeing, I was offered and accepted a permanent place. This was the best care I could find and am happy to keep him at Linfield.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield HouseThank you for your review. I'm pleased to hear that you are happy with the care provided at Linfield House. If there are any issues though please don't hesitate to contact the management team. Kind regards.
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Review from P L (Son of Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has proved to be a great home for Mum as she has dementia and the care they give her is superb. The staff are kind, caring and understanding of Mum's needs.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield HouseThank you for your review. I'm glad to hear that your mum is being well looked after at Linfield. Regards.
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Review from Doreen J (Sister of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit Linfield regularly and am always welcomed warmly by the staff. My sister is looked after well with good food and care and has a good rapport with the staff which is very important to her. Linfield is kept clean and had a very smart refurbishment recently.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield HouseThank you for your review, Doreen. I am very glad to hear that you are happy with the care provided to your sister. Regards, Guild Care.
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Review from R P (Niece of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been a resident at Linfield House since June 2018. She has taken a while to settle but that is understandable considering she is 95. The carers, apart from a couple, are caring and attentive. Her lead nurse is approachable and helpful but all the nursing staff are busy and not everything
is recorded. Food is well prepared with a good choice, which my aunt enjoys. She has put on weight since she has been at Linfield. Entertainment is varied and there are many special teas and events.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield HouseThank you for your review your feedback is much appreciated. I am glad that your aunt has now settled in ok and that you are happy with care and other services being provided at Linfield. If you have any other concerns though please do speak to the manager and the team at Linfield.
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Review from Victor K (Son of Resident) published on 1 April 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Lack of staff, current staff are excellent but have no time and with communal change of rotas, cannot give residents (most of whom are confused) continued care. This is voiced by residents and the majority of staff.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield HouseDear Victor,

Thank you for your recent review of Linfield House. Your feedback is appreciated.

We are pleased that you feel current staff are excellent, and you have rated the food, facilities and activities highly.

I know you’ve recently spoken with our Head of Quality and Customer Services about your concerns, and as a result, the issues you have raised have now been highlighted to senior management.

The management team at Linfield will keep you updated as to what changes will be implemented.

In the meantime, if you have any other concerns please don’t hesitate to contact the manager.

Regards, Head of Marketing and Communications
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Review from B Q (Partner of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At all times I found the management and the staff carried out their duties of care in an excellent manner. They were always courteous and helpful, treated the residents with care and dignity and they showed compassion and were always professional. I would recommend Linfield House to anyone who wishes
to use the facilities.
Reply from Samantha Philpott, Head of Marketing and Communications at Linfield HouseThank you for your lovely review it is much appreciated by all the staff and management. Kind regards.
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Review from Theresa (Daughter of Resident) published on 28 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has had the best of care at Linfield. The staff are amazing. They care for the residents and their families and take time to look after each resident and their individual needs so well. I would have no hesitation in recommending Linfield as a place for your loved ones to be looked after as
you would look after them yourself, with love and the best of care.
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Review from Sheena B (Daughter of Resident) published on 24 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would recommend Linfield House or a Guild Care home to others, depending on their needs and circumstances. The standards of cleanliness are high, the catering also and whatever area the staff work in, they all connect well with the residents.
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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Linfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Linfield House is calculated as follows: ( (237 Excellents x 5) + (41 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 281 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Linfield House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Jola

Jola Harbuz

Job Title: Registered Care Home Manager Joined: 2005

I have proudly worked at Linfield House for many years and have been part of the Guild Care family for more than 20 years.
As a qualified Nurse with a diploma in Health and Social Care, I am passionate about making a meaningful difference in people’s lives. I truly enjoy getting to know our residents and their families, and it is a privilege to support them every day.

Dan

Dan Vadeanu

Job Title: Deputy Manager - Clinical Lead Joined: 2022

As Clinical Lead, I oversee the clinical team and nurses to ensure that all areas are functioning correctly in line with CQC and the NMC. I oversee medication management and conduct clinical assessments for new residents before they move into our home. A key part of my role is liaising with residents' families on their loved one's health and care plans.

Anna

Anna Jankowska

Job Title: Housekeeping Manager

I manage the Housekeeping team, and I take great pride in keeping Linfield House clean, welcoming and comfortable for everyone who lives and works here.

Kerry

Kerry

Job Title: Practice Development Facilitator Joined: 2015

I have worked with Guild Care for almost 10 years, beginning my journey as a Care Assistant before progressing into my current role as Practice Development Facilitator. My role is all about supporting colleagues to deliver safe, confident and compassionate care. I spend much of my time mentoring and coaching staff on the floor, making sure everyone feels equipped and supported in their roles. I also oversee training across the home, including running practical workshops and delivering our bespoke dementia training programme, “I’m Still Me”.


I love seeing colleagues grow in confidence and knowing that the training we provide makes a real difference to the people who live at Linfield House. Working closely with our residents and their families is incredibly rewarding, and it means a lot to be part of a team that is committed to providing the very best care every single day.

Louise

Louise Summers

Job Title: Administrator

I am responsible for ensuring all our residents’ records are accurate, clear and kept up to date. I stay in regular contact with residents’ families and manage any correspondence relating to their care. One of the best parts of my role is the daily interaction I have with our residents and their loved ones. Being part of the Linfield House family is something I really value.

Hillary

Hillary McGowan

Job Title: Receptionist Joined: 2020

I have worked at Linfield House for several years and have enjoyed an interesting and varied career with Guild Care for more than two decades. During this time, I have gained valuable experience across different homes and services.


I love welcoming families into Linfield House and helping with any queries or requests they may have. Being part of the Linfield House family is something I really value.

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