1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Guild Care

Care Homes Owned by Guild Care

Jobs
9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Guild Care
Guild Care is Worthing’s leading social care charity, supporting people to live well, enjoy life, and love every day. The charity has been serving the community for nearly a century. Their not-for-profit status allows them to invest all their income into their services and facilities and offer market leading staffing levels to provide time to care. The team of highly trained carers and clinical teams are committed to delivering high quality, person-centred care, with compassion, skill and expertise.

Guild Care offers a full range of expert care tailored to varying needs across their three care homes. This includes residential care, 24/7 nursing as standard, expert dementia support and palliative care. For couples or individuals, the fully inclusive services adapt to deliver the right level of care wherever residents are on their journey, providing a forever home for all as needs change.

The homes are all individually designed with a luxurious yet welcoming feel, to create a sense of familiarity and independence. From the delicious nutritious food, to the daily wellbeing activities, residents are at the heart of everything.

Becoming part of the Guild Care family means joining a community that cares for the most vulnerable in the most empowering way. A place where friendships flourish, and people feel loved and supported every day. Connection and relationships are at the core of the team's approach, and they strive to make every experience exceptional.

Guild Care Locations (3)

 - Browse 3 Care Homes owned by Guild Care
List View
Map View
Sort By
Caer Gwent
Downview Road, Worthing BN11 4TA 
9.9 74 reviews
Caer Gwent, Worthing, West Sussex
"From the time I first arrived here I found the staff so kind and helpful and have been here six weeks and my views have not changed. People…"   Read all 74 reviews
  • 61 Rooms
Location Type Care Home

Caer Gwent provides residential and nursing care in a calm, welcoming setting in Worthing, offering a true forever home where people feel safe, supported and genuinely cared for. The home is known ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Linfield House
18/22 Wykeham Road, Worthing BN11 4JD 
9.8 65 reviews
Linfield House, Worthing, West Sussex
"It takes a while to trust to another in the care of a mother, but mum had decided that she was ready to accept residential care when she…"   Read all 65 reviews
  • 54 Rooms
Location Type Care Home

Linfield House offers residential and 24/7 nursing care in a warm and welcoming setting near Victoria Park in Worthing. The home is designed to feel calm and homely, supporting people at every stage ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Haviland House
20a Robin Road, Goring-by-Sea, Worthing BN12 6FE 
9.7 75 reviews
Haviland House, Worthing, West Sussex
"When I first arrived at Haviland House, I was very impressed and very pleased at the choice I had made for my mother. Upon first arrival, I…"   Read all 75 reviews
  • 67 Rooms
Location Type Care Home

Haviland House is a dementia care home in Goring by Sea that provides a warm and calming environment for people at every stage of their dementia journey. Families often speak about the comfort of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Guild Care Reviews (214)

9.8

Guild Care has a Group Review Score of 9.8 (9.819) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Guild Care must have a Review Score.

Overall Experience
  • 175
  • 31
  • 4
  • 1
  • 3
Date Published
  • 214
  • 27
  • 36
  • 73
  • 141
Reviewer Connection to Guild Care
  • 91
  • 48
  • 15
  • 10
  • 8
  • 7
  • 6
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Caer Gwent

from May J (Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time I first arrived here I found the staff so kind and helpful and have been here six weeks and my views have not changed. People who come to visit are also very impressed. I honestly do not think I would find anything better from management to reception.
Reply from Clare Feest, Care Home Manager at Caer GwentThank you very much for taking the time to share your experience with us.
We are so pleased to hear that from the moment you arrived you felt welcomed and supported and that your positive impression of the home has continued throughout your stay. Your comments about the kindness and helpfulness of our team, from management through to reception, are genuinely appreciated.
It is also lovely to hear that visitors are impressed when they come to see you. Creating a warm, caring and well-run environment is extremely important to us and feedback like yours helps reinforce the value of the work our team does every day.
Thank you again for your kind words and for sharing your experience. Your feedback will be shared with the team and is very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haviland House

from Mark R (Son of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first arrived at Haviland House, I was very impressed and very pleased at the choice I had made for my mother. Upon first arrival, I was very impressed with the cleanliness and great condition of the building. The facilities are lovely, as are the rooms and gardens. I was also impressed with
the professionalism and kindness shown by the staff.
Well done all.
Reply from Avallon McCormack, Registered Manager at Haviland HouseThank you very much for taking the time to share your positive experience. We are delighted to hear that your first impressions of Haviland House reflected the standard of care and environment we strive to provide. Our team takes great pride in maintaining a clean, welcoming setting, and it is wonderful to know that the facilities, rooms, and gardens met your expectations.

We are especially pleased that our staff's professionalism and kindness stood out during your visit. Your feedback means a great deal to the whole team.

Thank you again for your kind words and for choosing Haviland House for your mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Caer Gwent

from B B (Granddaughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are extremely professional and friendly and treat residents with genuine care, treating them as if they are their own family!!
I can imagine this can be extremely challenging at times, especially with some lonely or distressed service users, particularly if neurodivergence comes into
play as people age! Absolute Earth Angels!!!
The food is reported as extremely good and heads above other places from experience...like hotel meals everyday!! (From a somewhat fussy eater!) Gran especially likes the personal service from the chef who takes time to speak to diners himself, or so im told!
From a very grateful granddaughter.....thankyou.. on behalf of myself and my family, and Gran!! Xxx
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for sharing such a heartfelt and uplifting review. We are delighted to hear how well your Gran is supported by the team at Caer Gwent and your kind words mean a great deal to everyone here.
It is wonderful that you recognise the compassion, professionalism and genuine care shown by our staff, especially during moments that can be challenging or emotional for residents. Your description of them as "Earth Angels" is incredibly touching and we will be sure to share your feedback with the whole team. It will mean a great deal to them.
We are also very pleased to hear how much your Gran enjoys the food and the personal attention from our chef. Mealtimes are an important part of daily life and knowing that they bring comfort and enjoyment is very encouraging for the kitchen team.
Thank you again, on behalf of your family, for taking the time to share such thoughtful feedback. Your appreciation is valued by everyone at Caer Gwent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Caer Gwent

from Simon S (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother continues to enjoy excellent care from the staff of this wonderful home. Both my brother and I, live overseas and it gives us great peace of mind that our dearest mother is looked after so well by all the members of staff that work at Care Gwent. On a recent visit with my mum, she advised
that all of the people who worked at the home were kind, helpful and responsive to her needs. What more could we ask for? We receive regular updates on her care from Eleni and her team and offers of Facetime with mum as an extra level of contact. Mum likes her room and particularly enjoys the many musical recitals provided by the home. I have pleasure in recommending this home to anyone who would want their kin to enjoy their final times in such a wonderfully presented and staffed home.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you very much for taking the time to share such a thoughtful and heartfelt review. We are so pleased to hear that your mother continues to enjoy excellent care at Caer Gwent. It means a great deal to us to know that you and your brother feel reassured, especially living overseas, and that our team has been able to provide you with peace of mind.
It is wonderful to hear your mother's kind words about the staff being helpful, responsive and caring. We will be sure to share your feedback with the whole team, including Eleni and her colleagues, who work hard to keep families informed and connected. We are also delighted that your mother enjoys her room and the musical recitals, which are a much-loved part of life here.
Thank you again for your recommendation and for trusting us with your mother's care. Your feedback is truly appreciated by everyone at Caer Gwent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Linfield House

from Christine D (Daughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It takes a while to trust to another in the care of a mother, but mum had decided that she was ready to accept residential care when she moved to Lindfield.
Two years in with her dementia slowly progressing, she has accepted the care offered in a way we couldn't have previously thought would be possible.
Mum loves her new home, except when she doesn't, and then her relationship with the staff is secure enough to allow her to continue to accept and receive the care offered.
The standard of care provided by the home is high and mum enjoys good relationships with all of her care team. Generally the continuity of care, which is important to mum is good, and staff are able to make her feel special.
The home takes pride in the plethora of daily activities which mum gets a lot of enjoyment from.
In addition mum has special dietary needs which the home works hard to accommodate.
Mum's decision to move to Lindfield was a wise one.
Reply from Rebecca Sinclair, Head of Marketing at Linfield HouseThank you very much for taking the time to share your experience. We are pleased to hear that your mum has settled well at Linfield House and that she feels secure and supported by the team.
It is reassuring to know that the continuity of care and the positive relationships she has formed with staff have helped her feel valued and comfortable in her home. We are also delighted that she enjoys the activities and that her specific dietary needs are being well supported.
Your feedback means a great deal to the whole team and will be shared with them. Thank you again for your kind words and for trusting us with your mum's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Caer Gwent

from Jean L (Respite Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring, kind and polite. Nothing is too much trouble. It is very clean, comfortable and outstanding value for money.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you very much for taking the time to share such positive feedback about your experience. We are delighted to hear that you found the home to be caring, welcoming and comfortable.
It means a great deal to know that the team's kindness and approach made a difference during your stay and that you felt well supported throughout. Your comments will be shared with the staff and are truly appreciated. Thank you again for your review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haviland House

from Sally K (Daughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has been at Haviland House for over 6 years. In this time the home has got better and better and is now of a really high standard. Mum is very well cared for and both the staff and management team are lovely. The only downside to this Home is the huge cost which goes up at an alarming rate each
year.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you very much for taking the time to share your feedback. We are delighted to hear that your mum has continued to feel well cared for during her time at Haviland House and that you have seen the home go from strength to strength over the years. Your comments about the team and the standard of care mean a great deal and will be shared with everyone.

We understand that the cost of dedicated dementia care is an important consideration for families. We regularly review our fees to ensure they reflect the level of staffing, training and support required to provide safe and personalised care. We appreciate you raising this and are pleased that the overall experience has remained so positive.

Thank you again for your review and for your ongoing trust in us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Linfield House

from J W (Sister of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home staff have been very informative ( keeping me up to date with my brothers well-being )
They contact me when or if any information is needed , so I always know how my brother is doing, or if he needs anything.
The admin and nursing staff I have found easy to talk to.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield HouseThank you very much for taking the time to share your feedback. We are so pleased to hear that you feel well-informed about your brother's wellbeing and that our team keep you updated whenever needed. Good communication with families is incredibly important to us, so it is wonderful to know this has given you reassurance and confidence in the care he receives.
We are also delighted that you have found both our admin and nursing staff approachable and easy to talk to. Your kind words will be shared with the whole team, who I know will truly appreciate your feedback.
Thank you again for your support and for taking the time to leave this review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Linfield House

from C D (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is a really good contact from the care home should anything happen i.e. an outbreak of COVID or something similar for family members not to visit.
The care of my mother is really good. I can telephone to the nurses if I have any concerns about my mother's health and someone always gets back to
me should they be busy.
There always is a presence of a few carers around to talk to should that be needed. For meals the residents have a choice to go down to the dining room or eat in the lounge.
It is warm and the residents are well cared for.
The bedrooms/en suite are kept clean.
The ambience is clean and smells fresh.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield HouseThank you for sharing your experience. We are very pleased to hear that you feel well informed and supported, especially during times when visiting may need to change for safety reasons.
It is wonderful to know that your mother receives good care and that our nursing and care teams are responsive whenever you have concerns. We are glad you find the home warm, welcoming and clean, and that your mother can choose where she prefers to enjoy her meals.
Your comments about the helpful presence of our carers and the fresh, comfortable environment mean a great deal. Thank you again for your thoughtful feedback and for your trust in our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haviland House

from Julie S (Niece of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot praise Guild Care, Haviland House highly enough for the dementia care they provide for our Aunt, who has been there for the past 18 months.
The staff consistently show kindness, patience and understanding, even when supporting challenging behaviour, always treating our Aunt with dignity and
compassion. Communication with our family has been excellent, and we are always kept informed of any incidents, which gives us great reassurance.
Although Haviland House is a large care home, it feels warm and homely.
A heartfelt thank you to the entire staff team - your dedication, care and compassion do not go unnoticed. We are truly grateful for everything you do for our aunt and our family.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you very much for taking the time to share such a heartfelt review. We are truly delighted to hear how well your Aunt has been supported over the past 18 months and that you feel reassured by the care she receives at Haviland House. It means a great deal to know that our team consistently show kindness, patience and compassion, even when supporting more challenging behaviours.
We are also pleased that you value the regular communication with your family, as keeping relatives informed is an important part of the care we provide. Your comments about the warm and homely atmosphere are especially appreciated and will be shared with the entire team.
Thank you again for your trust and for recognising the dedication of our staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haviland House

from David C (Wife of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care my wife is receiving. The quality of the care and the dedication of the staff is very impressive. To have my wife cared for by the team at Haviland House provides me with the confidence that she is being well looked after in every aspect of care. Thank you.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you very much for taking the time to share your kind feedback. We are truly pleased to hear how impressed you are with the care your wife is receiving at Haviland House. It means a great deal to our team to know that their dedication and commitment have given you confidence and reassurance during what we know can be a difficult time.
Providing compassionate, high-quality support for every resident is at the heart of what we do, and your words will be shared with the whole team. Thank you again for your trust and for your thoughtful review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haviland House

from T B (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The moment you walk through the door, it feels like home. All the staff are so friendly and helpful. The rooms are really spacious, and all the communal areas are modern and very welcoming. Love the coffee bar as it feels like going out with dad, even if he's not up to actually going out. There is always
some entertainment or activities going on, which is amazing. Finally, there is always cups of tea on hand!
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for sharing such a lovely review. We are delighted to hear that Haviland House feels like home from the moment you arrive and that you have found the staff to be friendly, welcoming and supportive. It is wonderful to know that the spacious rooms and modern communal areas have helped create a comfortable and positive environment for your dad.
We are especially pleased that you enjoy using the coffee bar, as creating spaces where families can spend meaningful time together is very important to us. It is also great to hear your appreciation for the activities and entertainment on offer and, of course, the endless cups of tea.
Your kind feedback means a great deal and will be shared with the whole team. Thank you again for your trust and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haviland House

from Jane W (Wife of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having looked at several care homes, what a relief to find Haviland House. With five separate households, ensuite rooms, open visiting policy and all staff trained dementia care I knew it was the place for my husband. He has been there two years.


All the staff are friendly and show care, compassion,

patience and respect for each resident as well as for friends and relatives. I am well informed as to his health and well-being either through conversations when I visit, by phone or by email. My husband is sometimes reluctant to be given care but the staff find ways to overcome this.


The food is freshly prepared and delicious including cake each afternoon. Christmas lunch was superb and the coffee lounge downstairs was transformed into a restaurant for residence to eat with their family


A wide range of activities take place either within households or in the Ashmount, a large communal lounge. Friends and relations who visit always comment on the lovely feel of Haviland House.

Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for sharing such a thoughtful review of your husband's experience at Haviland House. We are delighted to hear how reassured you felt when choosing the home and that our households, ensuite rooms and open visiting policy have supported both you and your husband over the past two years.
It means a great deal to know that our team have shown care, compassion and patience, especially when your husband is sometimes reluctant to accept support. We are also pleased that you feel well informed about his well-being and that the freshly prepared food, activities and special occasions like Christmas lunch have contributed positively to his experience.
Your kind comments about the warm atmosphere are truly appreciated and will be shared with the whole team. Thank you again for your trust and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Caer Gwent

from A G (Son of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 94 year old mother has been in Caer Gwent care home for nearly three years now. From the outset the standard of care has been superb, gone are the days of my opinion of care homes being Gods watiing room! My mum has a better social life than me! The entertainment provided is so thoughtful and relevant
to the audience. The main advantage of Caer Gwent is the friendly and genuine positivity of the whole staff generate from receptionists to cleaning, kitchen and carers. Well done to all staff.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for sharing such a wonderful review. We are delighted to hear that your mother has enjoyed such a positive experience over the past three years at Caer Gwent. It is lovely to know that the care she receives has given you peace of mind and that her social life and the activities provided have had such a meaningful impact.
Your kind words about the whole team, from reception to housekeeping, kitchen and care staff, are truly appreciated. Creating a warm, positive and engaging environment is at the heart of what we do, and feedback like yours means a great deal to everyone here.
Thank you again for your trust and for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Linfield House

from Magda P (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care my mother receives at Linfield is truly exceptional. I cannot recommend this home highly enough. The staff are incredibly compassionate and attentive, showing genuine understanding and sensitivity toward my mother's complex dementia needs.
The senior team has also been immensely supportive,
guiding us through every aspect of the financial matters we have faced with professionalism and patience.
It brings us great comfort and reassurance to know that my mother has found her forever home here.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield HouseThank you so much for sharing such a thoughtful review. We are delighted to hear that your mother is receiving the exceptional care she deserves and that you feel supported by the team at Linfield House.
It means a great deal to know that our staff have shown compassion and sensitivity in meeting her complex dementia needs. We are also pleased that the senior team have been able to guide you through the financial aspects with professionalism and patience.
Your words about her finding her forever home here are incredibly meaningful to all of us. We will share your kind feedback with the whole team. Thank you again for your trust and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Linfield House

from B L (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at this care home for nearly two years. In those two years, I feel that she has been looked after brilliantly. Everyone is so caring, and nothing is too much. All the staff are very friendly and always have a welcoming smile on their faces. My mum loves the entertainment which she
looks forward to most days. She seems to enjoy the variety of lunches and dinners which are served up every day plus the endless cups of tea, which she likes to tell me about. When I ask her if she is OK, she enjoys talking about what has happened and who she has spoken to her during the day. Yes, she's very happy here.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield HouseThank you so much for sharing such a heartfelt review. We are truly delighted to hear how well your mother has settled over the past two years and that she continues to feel happy and cared for at the home. It is wonderful to know that she enjoys the daily entertainment and looks forward to the activities on offer, as these moments of joy and connection are so important to us.
Your comments about the meals, the friendly atmosphere and the warm welcome from our team mean a great deal. Our staff work hard to create a positive and engaging environment, and it is lovely to hear that your mother talks so fondly about her day and the people she interacts with.
We will share your kind words with the whole team, and I know they will be touched by your feedback. Thank you again for your trust and for taking the time to write such a thoughtful review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Linfield House

from Gill B (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Linfield for nine months. I have always found my father very happy and well cared for when I visit weekly. He is always clean and well presented.
His room and en suite are spotlessly clean.
I have no bad observations whatsoever.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield HouseThank you so much for taking the time to share such a positive review of your father's experience at Linfield House. We are delighted to hear that he is happy, well cared for and always presented with such dignity during your visits. It is also lovely to know that you have found his room and en suite consistently clean and well maintained.
Your feedback means a great deal to our team. They work hard to create a warm, safe and welcoming environment for every resident, and comments like yours are a wonderful reminder of the impact this care has on families too. We will ensure your kind words are shared with the whole team.
Thank you again for your trust and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haviland House

from Paul O (Son of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Care providing teams do an amazing job on tight budgets. I feel confident that my Father is well looked after in his days of need. The environment can be a little chaotic but it's understandable given the level care needs required for varying residents. It's all handled with dignity and respect
for which I'm forever grateful.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you very much for taking the time to share your feedback. We are really pleased to hear that you feel confident in the care your father is receiving at Haviland House. It means a great deal to know that our teams' dedication and hard work give you reassurance during this time.
We appreciate your understanding that the environment can sometimes feel busy, as our staff support residents with a wide range of needs. Our priority is always to ensure that every person is treated with dignity, respect and compassion, and your acknowledgment of this is truly valued.
Thank you again for your kind words and continued trust in our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Haviland House

from Terry W (Husband of Resident) published on 14 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Haviland House represents a high quality home for those living with Dementia. The staff are all caring and in abundance (as all homes Haviland House suffers with shortage of staff from time to time however they seem to be able to sort quality Agency Staff when required) .
The home is clean and tidy
and having seen my wife try various homes for respite prior to her residency I can say Haviland House have set the bar very high. A height many strive to reach but few will actually achieve.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you very much for taking the time to share such a thoughtful review. We are delighted to hear that you feel Haviland House provides high-quality care for your wife and that her experience has set such a high standard compared with other homes you have tried. It means a great deal to know that our team's kindness, patience and commitment have given you confidence and reassurance.
We also appreciate your recognition of how our staff and agency partners work together during busier periods to ensure continuity of care. Maintaining a clean, welcoming and homely environment is incredibly important to us, and your feedback will be shared with the whole team.
Thank you again for your trust and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Caer Gwent

from G S (Son of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Caer Gwent in November and the family couldn't be happier with our choice. The staff are very friendly to both residents and visitors and are more than happy to stop and have a chat. The lounges, restaurant and gardens are lovely places to visit. It's so nice to find somewhere that
the whole family enjoy visiting.
The first few weeks were difficult for Mum, as it was a big change, but the constant attention and encouragement of the staff soon started to make her feel at home. They were more than happy to change her room lighting to accommodate her poor eyesight and take her around the home until she got used to the layout. The activities during the day and the great choice of food all help to make this a highly recommended Care Home.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for your lovely review and for sharing your mother's experience at Caer Gwent. We're delighted to hear that she has settled well and that your family enjoy visiting the home. The early weeks of such a big change can be challenging, so it's wonderful to know that the team's encouragement and personalised support helped her feel at home. We're also pleased that the adjustments made for her eyesight, the activities, and the food choices have all made a positive difference.
Your kind words mean a great deal and will be shared with the whole team. Thank you again for your trust in us. If there's anything more we can do, please don't hesitate to get in touch.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (2)

Loading

Loading Loading

Loading

Loading

Frequently Asked Questions about Guild Care

How many Care Homes does Guild Care own?

Guild Care own 3 Care Homes.

Which Guild Care Care Homes have the highest review score?

Caer Gwent, Linfield House & Haviland House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Guild Care to verify any information. View our terms and conditions. Guild Care has a Platinum Service – more info.