Care Homes Owned by Guild Care in West Sussex

Thank you for taking the time to share your experience of Haviland House.

We are delighted to hear that you find our colleagues caring and kind, and that your dad is well looked after. We understand how difficult these circumstances can be for families, so knowing that you feel he is in the best place for his needs means a great deal to our team.

It is also wonderful to hear that his move to Elmer Household has been positive and that he benefits from its calm environment. We are pleased that you value the regular updates from our nursing colleagues, as keeping families informed and involved is an important part of the support we provide.

Thank you again for your kind words and for placing your trust in Haviland House. We will be delighted to share your feedback with the whole team. Read less

Thank you for taking the time to leave a review and share your experience of Haviland House.

We are delighted to hear that you find our colleagues friendly and attentive, and that you value the clean and welcoming environment within the home.

It is wonderful to know that you enjoy spending time with your nan in our caf area and garden. Creating comfortable spaces where residents can spend quality time with family and friends is very important to us.

Thank you again for your kind feedback. We will be delighted to share your comments with the whole team at Haviland House. Read less

Thank you for taking the time to leave such a thoughtful review of Haviland House.

We understand that moving into a care home can be a significant change for both residents and their loved ones, so we are delighted to hear that your wife has settled in well, adapted quickly and begun forming new friendships within our community.

It is wonderful to know that you have found our colleagues attentive, cheerful and helpful. Providing compassionate, person-centred support is at the heart of everything we do, and your kind words will mean a great deal to the team.

We are also pleased to hear that your wife enjoys our programme of live entertainment and activities. Our colleagues work hard to create a varied and engaging programme that supports residents' wellbeing, enjoyment and social connections.

Thank you again for your kind feedback and for placing your trust in Haviland House. We will be delighted to share your comments with the whole team. Read less

Thank you for sharing your experience of Caer Gwent.

It is wonderful to hear that your mother is so happy at the home and that your family feels reassured by the care she receives. Helping residents feel comfortable, well cared for and at home is at the heart of everything we do.

Your generous praise for our colleagues means a great deal and will be shared with the whole team.

Thank you for choosing Caer Gwent and for placing your trust in us. Read less

Thank you for taking the time to leave a review and for sharing your experience of Haviland House. We are delighted to hear that your mum has settled in well and that your experience to date has been so positive. Knowing that she feels well cared for means a great deal to us, as providing compassionate, person-centred support is at the heart of everything we do. It is also wonderful to hear that you always feel welcome when visiting. We believe that maintaining strong relationships with family members is an important part of creating a warm and supportive environment for everyone. Thank you again for your kind words and for placing your trust in our team. We will be delighted to share your feedback with the colleagues at Haviland House. Read less

Thank you for taking the time to share your experience of Haviland House.

We are delighted to hear that both you and your partner have found our colleagues to be friendly, courteous and caring. It is particularly reassuring to know that your partner feels well supported and has such a positive experience as a resident.

We are also pleased that you value the activities available. Our team works hard to provide a varied and engaging programme that supports residents' wellbeing and enjoyment.

Thank you again for your kind words. We will be delighted to share your feedback with the whole team at Haviland House. Read less

Thank you for taking the time to leave such a wonderful review of Caer Gwent.

We are delighted to hear that the care and support provided over the past year has been first class, particularly with mobility, personal care and continence needs. Your kind comments about our friendly colleagues and their willingness to go the extra mile mean a great deal to us.

It is also lovely to know that the food has been such a highlight and that our team accommodates individual tastes and preferences.

Thank you again for describing Caer Gwent as "the best care home". We will be delighted to share your generous feedback with the whole team, who will be so pleased to know that their care and dedication are appreciated. Read less

Thank you for taking the time to share your experience of visiting Margaret at Haviland House.

We are delighted to hear that you found her happy, settled and well cared for, and that her warm relationship with our care colleagues was so clear to see. It sounds as though her birthday celebrations brought a great deal of joy, and we are pleased you were able to share such a happy moment with her.

We understand how important regular communication is for family members who live further away, so it is reassuring to know that you value the monthly email updates.

Thank you again for your kind words and for placing your trust in our team. We will be delighted to share your feedback with everyone at Haviland House. Read less

Thank you for taking the time to leave such a wonderful review of Haviland House.

We are delighted to hear that your aunt is so happy and that you have been impressed by the kindness and standard of care she receives. Your generous comments about our colleagues mean a great deal to us, and we will be sure to share them with the whole team.

It is especially lovely to hear how Joel helped make Margaret's birthday celebration so memorable with his singing and musical talents. Creating joyful moments and meaningful experiences for residents and their families is an important part of life at Haviland House.

Thank you again for your fantastic ten-out-of-ten feedback. We are so pleased that you and your family are happy with the care Margaret receives. Read less

Thank you for taking the time to leave a review of Haviland House. We are delighted to hear that you found the home to be a lovely area with good facilities and that our team have been accommodating.

Creating a welcoming, comfortable and supportive environment for residents and their families is very important to us, so your feedback is greatly appreciated.

Thank you again for your kind words. We will be sure to share your comments with the team. Read less

Thank you for taking the time to leave such a thoughtful review of Haviland House. We are delighted to hear that you always receive a warm welcome when visiting, and that the reception area, lifts, hallways and household areas are consistently clean, tidy and well maintained.

Your kind comments about our cleaners, management team and carers mean a great deal to us. It is wonderful to know that colleagues across the home are making such a positive impression through their friendliness, dedication and the care they show to each resident.

We are especially pleased to hear that you feel the carers really care for and about the residents, and that their smiles and interaction help create a calm and reassuring atmosphere.

Thank you again for your lovely feedback and support. We will make sure your thanks are shared with all the carers and the wider Haviland House team. Read less

Thank you for taking the time to leave a review and for sharing your positive experience of Haviland House.

We are delighted to hear that your mum has been so impressed with her room, the food and the support she receives from our team. It is also wonderful to know that she enjoys the varied programme of activities and entertainment, which play such an important role in helping residents stay engaged and connected.

We appreciate your mention regarding clothing occasionally going astray and are pleased that our colleagues have been helpful in resolving any issues when they arise. Your feedback helps us to continue improving the experience we provide for all residents.

Thank you again for your kind words and support. We are delighted that you and your mum are both so satisfied with the care and environment at Haviland House, and we will be sure to share your feedback with the wider team. Read less

Thank you for taking the time to share your experience of Linfield House. We are delighted to hear that your mum's move to the home has been such a positive success and that she feels safe, relaxed and well cared for.

It is wonderful to know that our team has taken the time to get to know your mum as an individual, understanding her preferences, personality and sense of humour. We are also pleased that you have found the home welcoming, clean and homely, and that your mum enjoys the activities and dining choices available to her.

Your kind comments about the communication and support provided by our care, nursing and management teams mean a great deal to us. Building strong relationships with residents and their families is incredibly important, and we are grateful for the trust you have placed in us.

Thank you again for your thoughtful feedback. We will be delighted to share your comments with the whole team, who will be proud to know the positive difference they are making. Read less

Thank you for taking the time to share such a thoughtful review of Linfield House. We are very pleased to hear that your mum was cared for with compassion, dignity and understanding throughout her time with us. It means a great deal to know that you felt her changing needs were recognised and responded to as her dementia progressed, and that our consistent team helped provide reassurance through knowing her well. We are also glad you felt informed, consulted and able to visit freely in a clean and safe environment. Your kind words about our carers, nurses, office team and management are truly appreciated. We will share your feedback with the whole team, who will be touched to know the difference their care made to your mum and to your family. Read less

Thank you again for your kind words. We will make sure your feedback is shared with the whole team, who will be so pleased to read it. Read less

Thank you again for your valued feedback and support. We will ensure your kind words are shared with the whole team. Read less

Thank you again for your kind words and support. We will ensure your feedback is shared with the team. Read less

Thank you again for your kind feedback. We are pleased that your uncle's experience has been such a positive one. Read less

Thank you again for your lovely feedback and for placing your trust in us to care for your dad. Read less

Thank you again for your support and kind words. Read less