Care Homes Owned by Guild Care in West Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Guild Care in West Sussex

Only the locations & reviews in West Sussex for Guild Care are showing below.

View the details of all 3 locations (with 195 reviews) owned by Guild Care

Guild Care Locations in West Sussex (3)

3 Care Homes owned by Guild Care in West Sussex
Caer Gwent

Downview Road, Worthing BN11 4TA 

9.9 68 reviews
"Caer Gwent has been exactly what our dad needed. The staff are kind, respectful and experienced and he has been made to feel very welcome.…"   Read all 68 reviews
Location Type Care Home

Caer Gwent is passionate about providing exceptional care, offering residents a forever home where they are surrounded by love and support. Many carers at Caer Gwent, as well as the home’s management team, have been with them for more than 20 years. The… Read more about Caer Gwent

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 61 Rooms
Linfield House

18/22 Wykeham Road, Worthing BN11 4JD 

9.8 59 reviews
"My mother initially refused to entertain the idea of going into a care home. However, when we took her on a tour of Linfield House, she was…"   Read all 59 reviews
Location Type Care Home

Linfield House offers exceptional residential and nursing care in a warm and welcoming environment. Situated near Victoria Park in Worthing, this purpose-built home provides expert support for individuals or couples, including dedicated dementia care. Linfield… Read more about Linfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 54 Rooms
Haviland House

20a Robin Road, Goring-by-Sea, Worthing BN12 6FE 

9.6 68 reviews
"My Dad has been in Haviland since 2022. We have been very impressed with the care he has received. The staff are incredibly patient and…"   Read all 68 reviews
Location Type Care Home

Located just a few miles from Worthing, at Goring-by-Sea, Haviland House offers dedicated residential and nursing care in a purpose-built environment for people living with dementia. The care home’s design consists of five households suited to a particular… Read more about Haviland House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 67 Rooms

Guild Care Reviews in West Sussex (195)

9.7

Guild Care has a Group Review Score of 9.7 (9.705) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Guild Care must have a Review Score.

Overall Experience
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Date Published
  • 195
  • 9
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Reviewer Connection to Guild Care
  • 85
  • 43
  • 13
  • 9
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  • 3
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Review of

Haviland House

from Peter M (Power of Attorney of Resident) published on 16 January 2026
Submitted via Website • Report
Overall Experience 3.0 out of 5
A good standard of care but take advantage of long term patients by charging new ones hundreds of pounds less a week. It's obviously not in the patient's interest to be moved so no option but to pay the higher rate. Aunt has been resident for over 5 years and no complaints with her day to day care.
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Review of

Haviland House

from I G (Daughter of Resident) published on 13 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been in Haviland since 2022. We have been very impressed with the care he has received.


The staff are incredibly patient and understanding. My Dad had had a difficult experience in a different home but at Haviland we are kept well informed and he is well looked after.


The staff are

very supportive with visits and phone calls with Dad. I cannot recommend it highly enough.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your thoughtful review and for taking the time to share your experience. We are delighted to hear that your dad has been well looked after at Haviland House and that our staff have been able to provide the care, patience and understanding that he needs. We also appreciate your kind words about our communication and the support we provide during visits and phone calls.

It's heart-warming to know that Haviland House has been a positive experience for both you and your dad, and we are so grateful for your trust and confidence in our team.

Your feedback will be shared with everyone here at Haviland House. If there's anything more we can do, please don't hesitate to reach out
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Review of

Haviland House

from L B (Daughter of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Haviland House for 3 years now. As her dementia has progressed, the staff have been ourstanding in their compassion and care for her. She is gently encouraged to take part in activities they know she will enjoy which is so good for her. The staff have always communicated with
me brilliantly, I really believe Mum is getting the best care possible.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your wonderful review. We are so pleased to hear that the team at Haviland House has been able to support your mum throughout her dementia journey with such care and compassion. It's great to know that she has formed such strong connections with our team, and we truly value the trust you have placed in us to care for her.
Your kind words about our communication with families mean a lot to us, and we will be sure to share this feedback with the entire team. We are grateful for the opportunity to provide care for your mum and are always here for both her and your family.
Thank you again for your trust and for sharing your experience.
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Review of

Haviland House

from Susan S (Wife of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Haviland House for nearly three years. While there has been the inevitable decline in his health, he has always received wonderful care. Without exception, all the staff we have met in this time, have been absolutely first class. Myself and other family members when
visiting, have always been made to feel welcome, so that we can spend calm, quality time with our loved one. We feel so lucky, in what has been a distressing illness, that we found Haviland House. Heartfelt thanks to everyone at Haviland.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your thoughtful review and for taking the time to share your experience. We are delighted to hear that your husband has been receiving such wonderful care during his time at Haviland House. It's heartwarming to know that both you and your family have felt so welcome and supported by our team, and we are pleased that your husband has been able to settle in so comfortably.
We truly appreciate your feedback on the care, compassion, and quality of life our team provides for residents. Ensuring that each person is treated with dignity and respect is at the core of what we do. Your kind words about the team and the environment mean a great deal to everyone here. Thank you again for your trust and support-it is a privilege to care for your loved one.
We will ensure that your review is shared with the entire team at Haviland House. If there is anything more we can do, please do not hesitate to reach out.
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Review of

Caer Gwent

from Sandy M (Daughter of Resident) published on 18 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caer Gwent has been exactly what our dad needed. The staff are kind, respectful and experienced and he has been made to feel very welcome. The living spaces are luxurious and comfortable, the food excellent, with plenty of choice, and the garden is lovely. There are lots of activities and events and
the atmosphere at Caer Gwent is a happy, relaxed one. My sister and I are both extremely happy with the way our Dad has settled in.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for your lovely review. We are delighted to hear that Caer Gwent has been exactly what your dad needed and that he has been made to feel so welcome.
It means a great deal to hear your kind words about our team and the care they provide and that you have found everyone to be kind, respectful and experienced. We are also pleased that you have enjoyed the home's surroundings, including the comfortable living spaces, the garden and the atmosphere within the home.
Thank you as well for highlighting the food and the choice available, along with the activities and events on offer. Creating a warm, relaxed environment where residents feel at home and families feel reassured is at the heart of what we do.
Your feedback will be shared with the whole team at Caer Gwent. Thank you again for taking the time to write this review and for placing your trust in us.
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Review of

Caer Gwent

from Alison L (Relative of Resident) published on 9 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My parner's Mum moved into Caer Gwent earlier this year. The transition into a care home from her own home was understandably emotionally difficult, but the team at Caer Gwent did everything to welcome her, involve her, and introduce her to other residents and new activities. It was very impactful
to hear her tell us that, after a series of falls in her own home, she now felt "safe".
Sadly, a serious health issue meant she recently required end-of-life care. During this period, staff were (as ever) kind, caring, and professional, both to her and to the family. We had absolutely no doubt she was in the best hands, and we were thankful for the kindness that both she, and her family, were shown during this time.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for taking the time to leave such a thoughtful review.
We know that moving from home into a care setting can be an emotional change, so we are really pleased to hear that our team helped your partner's mum feel welcomed, included and supported to build new connections through activities and getting to know other residents. Hearing that she felt safe after her falls means a great deal to us.
We are very sorry that her health changed and that she required end-of-life care. Thank you for trusting us during such a difficult time. Providing kind, dignified and professional care for residents, and offering reassurance and support to families, is at the heart of what we do, and we are grateful that you felt she was in the best hands.

Your comments will be shared with the whole team at Caer Gwent. Thank you again for your trust and for sharing your experience.
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Review of

Caer Gwent

from Jacqui H (Daughter of Resident) published on 22 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was bought in for emergency respite care due to my Dad suddenly being rushed into hospital. All of the staff took great care of her immediately. Unfortunately my Dad was on end of life care but within a week it had been arranged for him to spend his last hours with Mum which was wonderful. Since
then everybody has made sure both Mum and myself are doing well. Mum is always telling me how kind and caring everybody is. She is now well settled and has started going to some of the activities, chatting more and seems generally far happier. Thank you to everyone for everything you do. We love you all!
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for your heartfelt review at such a difficult time. We are very sorry for your loss and feel honoured to have supported your family so that your dad could spend his final hours with your mum. It means a great deal to hear that our team responded quickly when your mum arrived for emergency respite and that their kindness and care helped both of you feel supported. We are glad to know your mum is settling well, joining activities, chatting more and feeling happier. Your lovely words will be shared with everyone involved in her care. We are here for you and your mum and if there is anything more we can do please let us know.
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Review of

Haviland House

from Doug T (Brother of Resident) published on 26 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I would just like to say a heartfelt thank you to the staff at Haviland House for all of the care and compassion you showed to our sister Deb over the past two years. From the very start we knew she was in safe and gentle hands. What we could never have imagined though was the level of
kindness, love, humour, and warmth you would surround her with every day. And in addition, the emotional support extended to us during this difficult time too.
Deb was one of the youngest residents at Havilland House and you never let her illness define her. You saw her for her smile, her laugh, and her spirit and that meant so much to us. More importantly you gave her dignity, friendship and love until the very end and for that we will always be truly grateful.
Please know that you have left an indelible mark on our family's hearts. What you did and continue to do every day is amazing.
With Love and thanks from all of Debs siblings.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your deeply moving and heartfelt review. We are truly honoured to have cared for your sister over the past two years here at Haviland House. Knowing that you felt she was surrounded with kindness, dignity and love means so much to the whole team.It was a privilege to see her personality, laughter and spirit shine through, and to support her with friendship and compassion every day. We are also grateful to know that you and your family felt supported throughout such a difficult time. Providing comfort and reassurance to loved ones is a vital part of the care we offer.Your generous words will be shared with all of the team who were involved in her care. Please accept our deepest thanks for your trust. It has been an absolute privilege to support your sister and your family, and we send our heartfelt condolences to you all.
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Review of

Linfield House

from Teri S (Daughter of Resident) published on 19 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother initially refused to entertain the idea of going into a care home. However, when we took her on a tour of Linfield House, she was very impressed with it and said, "That is where I want to be." Myself and my sister were very impressed with it too.
We were so happy that we managed to get her
in really quickly - the staff really pulled out all the stops! As we were struggling to meet her needs in her home, we were very grateful for this.
The accommodation, decor and facilities are of a really good standard - very thoughtfully designed and well-maintained. The gardens are lovely and having the dementia garden is amazing. The staff are always warm and welcoming and have almost become friends. The attention to detail is mostly very good and staff communicate with relatives well.
My mother's financial circumstances are currently challenging as we are having to sell her flat. The home have been extremely patient whilst we have been going through this stressful process.
Reply from Kevin Burke, D at Linfield HouseThank you so much for your wonderful review and for sharing your experience of Linfield House. We are delighted to hear that your mother felt so positively about moving in after her visit and that you and your sister were equally impressed.It is heartening to know that our team were able to arrange her admission quickly and support you during what we understand was a challenging time. Your kind words about the accommodation, facilities, gardens and especially the dementia garden mean a great deal to us.We are also pleased that you have found the staff to be warm, welcoming and communicative and that their patience during the sale of your mother's flat has helped ease a stressful process. Creating a homely and supportive environment where both residents and families feel valued is at the heart of everything we do and your feedback will be shared with the whole team.Thank you again for your trust. It is a privilege to care for your mother and support your family.
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Review of

Caer Gwent

from Antony D (Son of Resident) published on 9 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a massive thank you to all the staff who made my mother's stay such a great experience, the kindness and care she received was second to none, to see her laughing and smiling was a joy, thank you all very much
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for your wonderful review and for taking the time to share your experience of Caer Gwent. We're truly grateful for your kind words and delighted to hear how much your mother enjoyed her stay-seeing residents laughing and smiling is what we strive for every day. Your comments about the kindness and care received mean a great deal to the whole team, who work hard to create a warm and supportive environment. Knowing we were able to make a positive difference is incredibly rewarding. Thank you again for your lovely feedback. We will make sure your message is shared with everyone involved in your mother's care. It's a privilege to support your family.
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Review of

Caer Gwent

from C D (Daughter-in-law of Resident) published on 9 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The most wonderful caring and compassionate staff ever
Thank you for all your kindness you all showed to our beautiful Mother
We are eternally grateful
Caer Gwent has a relaxing environment clean tidy and beautifully decorated
Mum was very happy here
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Review of

Caer Gwent

from Terry M (Son of Resident) published on 2 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed to arrange care for my mother after my father passed away.
We really didn't want her to ever be on her own, or to feel frightened or lonely at any time, and wanted someone to be available to care for her whenever she needed. Mum having access to 24/7 care was crucial for her wellbeing and
ongoing support, as well as for our own peace of mind. We felt that a care home could provide that level of care and support.
I visited Caer Gwent before we made a final decision, met many of the staff, and was very impressed. Everyone was friendly, polite, and it felt right straightaway. The lounges are beautifully presented, decorated, and light, bright, and welcoming. It all helped with that very difficult decision about Mum moving into care.
Whilst the transition into care can be challenging, both for a new resident and their family, my mother as been welcomed and cared for brilliantly. I can't thank you enough for the kindness and support you have shown to my mother and our family.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for your heartfelt review and for sharing your experience of Caer Gwent. We understand how difficult the decision to move a loved one into care can be, especially at such an emotional time and we're truly honoured that you chose Caer Gwent to support your mother. It means a great deal to hear that you felt welcomed and reassured from the moment you visited. Our team works hard to create a homely, compassionate environment where residents feel safe, valued and cared for and we're so pleased to hear that this came through during your visit and throughout your mother's transition. We're especially touched by your comments about the 24/7 care and the impact it has had on your mother's wellbeing and your family's peace of mind. Thank you again for your kind words and trust - we will make sure your feedback is shared with the whole team. It's a privilege to support your mother and your family.
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Review of

Caer Gwent

from Karen B (Daughter of Resident) published on 30 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we have immense praise for the care provided to our mother. We are truly thankful to all the staff for the friendship and care, both daily and nursing, shown to our mother. We have not seen our mother smile and chat so much as she did in the past 5 months. Our gratitude goes out to all the
staff, and Caer Gwent is a truly special home.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for your incredibly kind words and for taking the time to share your experience. We're truly touched to hear how much your mother enjoyed her time at Caer Gwent and that she was smiling and chatting more than ever over the past five months. It means a great deal to us to know that the friendship and care shown by our team made such a positive difference. We strive to create a supportive, respectful and homely environment, and it's wonderful to know this was felt by both your mother and your family. Your heartfelt feedback will be shared with the whole team - it's moments like these that remind us why we do what we do. Thank you again for your trust and kind praise - it has been a privilege to care for your mother.
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Review of

Caer Gwent

from D B (Son of Resident) published on 28 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caer Gwent is a beautiful care home. The level of care and attention my mum receives is excellent. All the staff are very kind and considerate, I know I can rest assured that she is being very well looked after.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Caer GwentThank you so much for your kind and thoughtful review. We're delighted to hear that your mum is receiving excellent care and that you feel confident in the support she's being given at Caer Gwent. Providing a high standard of care in a warm, respectful, and compassionate environment is at the heart of everything we do. It's incredibly rewarding to know that our team's kindness and attention have made such a positive difference. Your reassurance and peace of mind mean a great deal to us and your lovely feedback will be shared with the whole team. Thank you again for your trust - it's a privilege to care for your mum.
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Review of

Haviland House

from J W (Son of Resident) published on 13 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Haviland House are exceptional and have looked after my mother through early dementia to severe dementia. She has always been well cared for and has a fantastic connection to the whole team. As a family member I have always been kept informed and supported through several years of
my mother being in care.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your kind and thoughtful review. We're truly honoured to have cared for your mum through every stage of her dementia journey here at Haviland House. It's incredibly heartening to hear that she has always felt well supported and connected to the whole team-that sense of familiarity and trust is something we strive to build with every resident. We're also so pleased to know that you've felt informed and supported as a family member over the years. Open, compassionate communication is central to our approach, and we know how important it is for loved ones to feel included and reassured. Your warm words mean a great deal to the entire team and will be shared with everyone involved. Thank you again for your continued trust-it's a privilege to care for your mum.
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Review of

Haviland House

from Tim B (Son of Resident) published on 28 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was resident in Haviland House for 2.5 years once he could no longer live at home due to Alzheimer's and Lewy Body Dementia. Throughout his time at Havilland, Dad received excellent care. He was made to feel comfortable and welcome, and made many friends amongst both fellow residents and staff.
The carers were always attentive and Dad's condition noticeably improved once he was receiving 24/7 care. Many different activities are organised, with a monthly plan sent to resident's relatives, as well as informal activities such as garden walks, watching films etc. A monthly health report is also sent to resident's relatives, and any important events notified by telephone. Security is very good but no impediment to visiting, which is encouraged. The Management were accessible and approachable, and always responded helpfully to any questions.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your thoughtful review and for sharing your father's experience at Haviland House. It's wonderful to hear that he felt so comfortable, supported and connected during his 2.5 years with us. Helping residents build friendships, enjoy meaningful activities and feel truly at home is at the heart of everything we do. We're also pleased that the regular updates and approachable communication from our team gave you peace of mind, especially during such a significant transition. Your kind words about our care staff, activities, security and management team mean a great deal, and we will make sure they are shared with everyone involved. Thank you again for your trust and support-it has been an honour and a privilege to care for your dad.
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Review of

Linfield House

from Anthony L (Son of Resident) published on 17 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful admission of my father from a "care home" to more "nursing home" need.
Friendly and efficient staff, clean rooms, good food, sunny sitting room.
Nurses available 24/7.
Very kind and caring.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield HouseThank you so much for taking the time to share such a kind and thoughtful review of Linfield House. We're really pleased to hear that the transition from residential to nursing care has gone smoothly and that you've found our team to be friendly, efficient, and supportive throughout.It's lovely to know the clean rooms, good food, and sunny sitting room have stood out, and that the availability of nurses 24/7 has provided reassurance. We're especially grateful for your comments on the kindness and compassion shown by our team - it means a great deal to us.Your feedback will be shared with everyone involved in the care provided, and I know they will be truly touched. Thank you again for your support and trust.
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Review of

Haviland House

from W O (Daughter of Resident) published on 9 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident in Haviland House for 5 weeks and didn't want to leave her own home, she has settled in better than we could have hoped, due to the care, patience and consideration that the staff on Angmering have given her. They take account of her likes and dislikes, they are flexible
to accommodate her daily rhythm.
I live abroad and the staff have ensured that we communicate twice per day.
Mum loves the varied activities, held daily, twice a day. The food is delicious, with home made desserts and cakes.
Haviland House is divided into households giving a homely, sociable feel, with residents of a similar stage in the dementia journey.
I cannot fault the care staff, they have dealt with things in a timely manner, always letting me know and keeping me in the loop. The admin team have also been extremely helpful, from sorting out IT issues for my Mum's video call screen to ordering her Saturday paper, nothing is too much trouble. In short, the Haviland team give 100%.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your lovely review. We're so pleased your mum has settled in well at Haviland House, especially after the difficult decision to leave her own home. It's heartening to hear that the care, patience and personal attention from our Angmering team have made such a difference. We're delighted she's enjoying the daily activities, delicious homemade food and the warm, homely feel of our households. It's also wonderful to know we've helped you stay closely connected from abroad-maintaining family bonds is so important to us. Your kind words about both our care and admin teams mean a great deal and will be shared with everyone involved. Thank you again for your trust and support-it's a privilege to care for your mum, and we're always here for you both.
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Review of

Haviland House

from A A (Relative of Resident) published on 2 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife's grandmother had been in Haviland for 5 years. Throughout this time I watched that as she deteriorated, the care and compassion continued on an upward trajectory. Guild care staff showed the up most respect, care, compassion and the maintenance of dignity out of any care home I have previously
visited. As they cared for my relative in the last days of her life, never as a family have we felt more cared for by a service. Each and every carer, nurse, cleaner, receptionist and manager in that care home should be commended for their hard work and dedication to each and every resident. Thank you Guild Care
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Haviland HouseThank you so much for your heartfelt review and for sharing your experience of your wife's grandmother's time at Haviland House. It's incredibly touching to hear how, over five years, you witnessed the compassion and dedication of our team grow even stronger as her needs changed. Providing dignified, person-centred care-especially during the most difficult moments at the end of life-is at the very heart of what we do, and it means the world to us that you and your family felt so supported. Your kind words about every member of our team-from carers and nurses to cleaners, reception staff, and managers-will be shared with them, and I know they will be deeply moved by your gratitude and recognition. Thank you again for your trust, and please accept our deepest condolences. We're honoured to have cared for your loved one.
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Review of

Linfield House

from Maggie D (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother moved to Linfield House after a stroke left her with dementia and loss of mobility. She is looked after wonderfully. The staff are so friendly and caring. They have learned her likes and dislikes and they all do their best to enable her to join in with as many aspects of daily living as
she can manage. I wouldn't have thought it possible but she has actually improved with what she is able to do since moving to Linfield House. Whenever I visit, the staff always welcome me and will stop to chat about how my stepmother is doing and what they've been talking about with her. She has settled in wonderfully and is very happy at Linfield House.
Reply from Kevin Burke, Director of Care Homes and Dementia Services at Linfield HouseThank you so much for your thoughtful review and for sharing your stepmother's journey with us at Linfield House. We are truly delighted to hear how well she has settled in and how her abilities have even improved since moving in.Our team is dedicated to delivering person-centred care, and it means a great deal to know that they've taken the time to get to know your stepmother's likes and dislikes and supported her in engaging with daily life as much as possible.We're also pleased to hear that you feel welcomed and kept informed during your visits-it's so important to us that families feel involved and reassured.Your kind words will be shared with the team, and I know they will be touched by your feedback. Thank you again for your trust and support.
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