Linfield House

18/22 Wykeham Road, Worthing BN11 4JD
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9.9 59 Reviews
  • Linfield House, Worthing
Linfield House offers exceptional residential and nursing care in a warm and welcoming environment. Situated near Victoria Park in Worthing, this purpose-built home provides expert support for individuals or couples, including dedicated dementia care.

Linfield House is proud to offer a forever home for residents—where love and support evolve as needs change.

Care is tailored to each resident, ensuring a smooth transition as requirements develop. Whether residential care, dementia support, or 24/7 nursing is needed, compassionate, person-centred care is provided in a setting that feels like home. Thoughtfully designed dementia suites offer safety and comfort, while a dedicated care team promotes dignity, independence, and quality of life.

An experienced team delivers round-the-clock care, ensuring attentive, individualised support in a secure and comfortable setting. With higher-than-average staffing levels, residents benefit from strong relationships and continuity of care, providing reassurance for both residents and their families.

Linfield House blends modern interiors with a homely atmosphere. Spacious bedrooms feature en-suite shower facilities, while inviting lounges and dining rooms encourage social interaction. Overlooking Victoria Park, the home offers scenic views and private access for outdoor activities and strolls. Landscaped gardens and a roof terrace provide ideal spaces for seasonal events like afternoon tea or gardening club activities.

Life at Linfield House is enriched by engaging activities and high-quality meals. Residents can enjoy arts, crafts, chair yoga, live music, and reminiscence sessions or relax with reading and gardening. The wellbeing team tailors programmes to individual preferences, fostering both mental and physical well-being. Meals are freshly prepared by specialist caterers using locally sourced ingredients to offer a variety of delicious, balanced options.
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Care Provided by Linfield House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in Charge

  • Jolanta Harbuz (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (54)

Parking

  • Own car park

Linfield House Reviews (59)

9.9

Linfield House has a Review Score of 9.9 (9.850) out of 10, based on 18 reviews in the last 2 years.
Over all time Linfield House has 59 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Linfield House
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Total of 59, showing 21-40
Review from S H (Daughter of Resident) published on 6 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been cared for at Linfield for 7 years now. Her changing care needs have been dealt with proactively and professionally and I am included in discussions about her care plan. If there are any concerns I will always get a call. Consistent core staffing ensures she is looked after by carers that
know her well and recognise her needs as she can no longer express them. The carers are warm, thoughtful and inclusive to residents and visitors. They create a relaxed family atmosphere in the lounge. I am very happy with Mum's care and I would recommend Linfield to anyone.
Reply from Jola Harbuz, Home Manager at Linfield House
Thank you for choosing Linfield House. We are delighted that you are pleased with the service provided and that the service is having a positive benefit and impact. Your feedback is invaluable to us…read more
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Review from Sarah S (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Linfield for 13 nights, following admission to the hospital for complications from Covid and a head injury from several falls.
From the moment she was greeted, until the moment she left, the staff were delightful, treated her with compassion and respect and genuinely seemed to care.
The staff communicated well with me, as well, which meant a lot. The room was bright and clean and the food was pretty good - there was flexibility for dietary requirements. I would recommend this home, as it was the best place for my mum to gain her strength and confidence before returning home.
Reply from Natalie Peters, Head of Marketing and Communications at Linfield House
Thank you for your kind review of Linfield House. We are delighted that your mum enjoyed her stay with us and that we were able to have such a positive impact on her health. We would be delighted to…read more
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Review from J L (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My mother stayed with you for ten days of respite and the level of care was extremely poor. Even when she arrived, the BP machine wasn't working and never was taken until I asked a week later. Carers were generally very young and disinterested. Examples: given laxatives unbeknown which caused an accident
and she wasn't showered. Had to bring in blankets because there is one thin sheet. No one came into the room unless she rang the bell. No stool at the sink for her to sit whilst she washed. Woken at 6 am to take paracetamol. No proactive engagement. TV remote not working etc. Now she is somewhere else I realise how bad it was!
Reply from Jolanta Harbuz, Home Manager at Linfield House
We are very sorry that your experience at Linfield House was not as positive as we would have hoped. We take the wellbeing of our residents, their families and our staff extremely seriously.

We…read more
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Review from Daniel O (Son of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has Alzheimer's disease. She was struggling to live independently so it was such a relief to find her a place at Linfield House Care Home. The staff at the home constantly exceeds my expectations. My mum is genuinely loved here. Her needs are always put first. Communication with the family is
always excellent. Any changes in her needs are reported immediately. The home is so warm and welcoming. Thank you to all the fantastic staff at Linfield House. Our family will always be grateful for the care you have given to Mum at this stage of her life.
Reply from Jola Harbuz, Home Manager at Linfield House
Thank you for choosing Linfield House. We are delighted that your mum feels at home and that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure…read more
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Review from Gillian T (Daughter of Resident) published on 4 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care staff at Linfield have been so wonderful. When my mother arrived from the hospital in 2018 she was very frail, she has thrived at Linfield since that time. I live overseas, it is so important to know that the staff really keep a careful eye on her. Every time I call she is happy and comfortable.
I originally had a hard time being able to speak to Mum by phone. We now have a planned time for my call to a phone in her room. The food is amazing, they have done so much to make sure she can have some of her favourites. Mum now has to have a soft diet which they make appetizing.
Reply from Jola Harbuz, Home Manager at Linfield House
Thank you for your review. We are very pleased that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Thank you…read more
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Review from S G (Daughter of Resident) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Given that mum could no longer live a fulfilled and safe life in her own home anymore, her only option was to go into care. This seemingly huge compromise turned out to be the best decision we could have made. Her last three years in Linfield gave her a new extended family in the staff and carers. Their
genuine interest and care for her physical and mental well-being cannot be overstated. She knew she had people around her who genuinely loved her at the end, and for that, I shall be eternally grateful. Linfield House has proved that going into care doesn't have to be a sad or a diminishing option for anyone who needs help to continue to have a good life.
Reply from Jola Harbuz, Home Manager at Linfield House
Thank you for your review. It was a privilege to have been able to help. Your feedback is invaluable to us and we will ensure that it is communicated to the team. Thanks again for taking the time to…read more
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Review from M A (Husband of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Everyone has an expectation when they purchase anything. Linfield House staff in the Richmond wing have exceeded my expectation, well done to them.
Reply from Jola Harbuz, Home Manager at Linfield House
Thank you for your review. We are very pleased that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Thank you…read more
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Review from Barbara N (Cousin of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been a resident at Linfield House for over four years. The physical and medical care he has received has been very satisfactory. We live some distance away but when we visit, staff show care and attention, and also patience, which is so important as my cousin's physical condition and dementia
sadly worsen. A lot of effort was made during the Covid period to protect residents and to enable visits which was much appreciated. We receive regular updates and photos/videos of residents involved in activities which help us to stay in touch. We feel great confidence in the care Linfield provides.
Reply from Jola Harbuz, Home Manager at Linfield House
Thank you for your review. We are very pleased that the service is having a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the team. Thank you…read more
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Review from Nicola C (Daughter of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Linfield house in May and we couldn't be happier with the care she is receiving. As a family, we all feel welcome when visiting. The atmosphere in the home is calm which was really important for us for mum. The facilities are great, the staff are helpful, kind and approachable. I feel included
in mum's new home and kept aware of what's going on.
Well done Linfield house you are doing an amazing job for my mum and family.
Reply from Jola Harbuz, Home Manager at Linfield House
Thank you for your review. We are very pleased that your mum and your family are seeing a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the…read more
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Review from Russell B (Son of Resident) published on 6 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was placed with Linfield House following her hip operation and subsequent complications. With nurturing, mum began to respond, and her overall demeanour and weight improved.


She has had a lovely stay and I can confidently say that the care and compassion she has received at Lindfield House

have been of the highest standard.


If it wasn't for everybody at Linfield getting mum back on her feet, encouraging her to walk and be a little more independent, the transition back home would have been a much more complicated exercise.


Mum is thriving and with comparable care is enjoying the more active life that Linfield laid the foundations of. Thank you again.

Reply from Jola Harbuz, Home Manager at Linfield House
Thank you for your review. We are very pleased that your mum and your family have seen a positive benefit and impact. Your feedback is invaluable to us and we will ensure that it is shared with the…read more
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Review from Bernard M (Husband of Resident) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Five weeks of kind, considerate and time-consuming care was given to my wife when she arrived at Linfield House from the hospital. As members of her family, we were made welcome by all members of staff whenever we visited. We could not have asked for more than we and she received. Although we had hoped
to have her home again, that proved impossible. But we will always be grateful that her life found its peaceful ending in such a loving and caring home.
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Review from Derek D (Son of Resident) published on 3 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I get tested for covid, staff very helpful they take me to see my mum, ask if I would like a drink. A member of the staff always rings me every month to ask me if I am happy with the care mum is getting. It is nice that they keep in touch with me.
Reply from Jolanta Harbuz, Care Home Manager at Linfield House
Thanks for taking the time to write this. We know how important communication is for the families of our relatives, and that’s why we always try to stay in touch and keep you up-to-date. We love…read more
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Review from Mike J (Son of Resident) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been resident In Lindfield for almost a year in extremely challenging times - my families experience quite honestly could not have been better - despite sometimes challenging periods mother has remained happy and well cared for - the entire team have been so caring and professional we
would thoroughly recommend this home
Reply from Jolanta Harbuz, Care Home Manager at Linfield House
Thank you for taking the time to write this lovely review. We love having your mother stay with us. Our residents are our family at Linfield House, and every one of our staff treat them as such. As…read more
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Review from Denise A (Daughter of Resident) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to Linfield House quite recently and I am very happy with the care she receives. As a designated Carer Visitor I can visit her often and remain a consistent and essential family contact and support for her. In these difficult times, this has been a lifeline for all of us. The staff have
been amazing. They are friendly and kind and very, very caring. The communication from all members of staff is fantastic. I am involved in all decisions involving Mum's care and the staff are always ready to listen and act on suggestions. They quickly understood Mum's needs and likes and dislikes and go any lengths to accommodate her. I cannot commend them highly enough.
Reply from Jolanta Harbuz, Care Home Manager at Linfield House
Thank you so much for these lovely comments! It has been difficult trying to maintain regular visits over the past couple of years, but I’m so happy to hear that you’ve been able to stay so connected…read more
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Review from Caroline W (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Linfield House provides excellent care for my mother, I couldn’t wish for any more, and never worry about her.
Even in these difficult times I can phone and have chat with mum.
She has her papers which she loves every day gets her hair done when she wants and is always happy.
Reply from Jolanta Harbuz, Care Home Manager at Linfield House
It’s great to hear that you never have to worry about your mother. That’s exactly what we aim to do! At Linfield House, we know just how important the ‘little things’ are, and things like daily papers…read more
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Review from Antonia D (Daughter of Resident) published on 14 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Linfield House from another care home and we have been absolutely delighted with the care that she has received. When I used to visit her in her previous place she was usually sitting on her own in her room when I arrived. Now, at Linfield, she is always in the sitting room and often
with a carer doing an activity. That is unless she is off doing karaoke or seeing a film in the cinema room. We chose Linfield against other homes we viewed because the Deputy Manager actually took an interest in my mother's needs in a detailed conversation during our visit. Linfield was the only place that did this. The same staff are always working on my mother's wing so she feels she knows them and that helps her feel secure. And without exception, the staff are kind, interested and involved. I couldn't recommend Linfield more highly.
Reply from Jolanta Harbuz, Care Home Manager at Linfield House
Thank you so much for your amazing comments! They mean a lot to us. It is a privilege to look after your mum. She is such a lovely person, and all our staff are fond of her.
I will pass your feedback…read more
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Review from Tim W (Son of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family could not be happier with the outstanding care delivered by the team at Linfield House. From the day of arrival from the acute stroke ward while in hospital under the Covid-19 legislation, our mum has received every aspect of care with diligence, compassion, and professionalism. Everyone at
the Linfield House and Guild Care is to be congratulated on the job they have done in such challenging times and circumstances.
Reply from Jolanta Harbuz, Care Home Manager at Linfield House
Thanks for the lovely review Tim. This will mean the world to everyone at Linfield. We absolutely love looking after your mum. She fills our day with happiness, sunshine and joy.
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Review from Julie T (Daughter of Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The contact with Linfield House prior to my father's stay was fantastic. All his needs were prepared for and immediately on arrival they were waiting, ready for his respite care. Lovely warm and friendly environment. Made my father feel very welcome. Would most definitely be using Linfield House again
for future respite care.
Reply from Jolanta Harbuz, Care Home Manager at Linfield House
Thanks for the fantastic feedback, the team will be delighted. We loved having your dad stay with us and we can’t wait to see him again soon.
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Review from Sue N (Niece of Resident) published on 29 September 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My auntie was a resident at Linfield for a number of years. She felt well looked after and considered it to be her home. The staff have been amazing over this very difficult period. They have always kept me up to date with my auntie’s condition and have been caring and professional.
Reply from Jolanta Harbuz, Care Home Manager at Linfield House
Thanks so much for your kind words Sue. It’s lovely to hear your aunt considered Linfield her home. It was an absolute privilege to have her with us, she made us smile every day. We’ll pass your words…read more
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Review from B L (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been living at Linfield House now for 3 years. He is very happy with his life there and loves the care he gets from all the staff. This last year has been very hard for all concerned and I think everyone has done an incredible job in keeping my dad safe and well. The staff are always cheerful,
caring and kind.
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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Linfield House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.850 for Linfield House is calculated as follows: ( (185 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 214 Ratings = 4.85
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Linfield House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Jola

Jola Harbuz

Job Title: Registered Care Home Manager Joined: 2005

I have worked at Linfield House for 6 years however I have worked as part of the Guild Care family for over 17 years. I am a qualified Nurse with a diploma in health and social care. I love to make a difference in people's lives and enjoy meeting residents and their families.

Dan

Dan Vadeanu

Job Title: Deputy Manager - Clinical Lead Joined: 2022

As Clinical Lead I oversee the clinical team and nurses to ensure that all areas are functioning correctly in line with CQC and the NMC. I oversee medication management and conduct clinical assessments for new residents before they move into our home. A key part of my role is liaising with residents' families on their loved one's health and care plans.

Michal

Michal Kusmierek

Job Title: Deputy Manager - Resources Joined: 2018

I have worked at Linfield House for 5 years. I am responsible for staffing rotas ensuring that we have the appropriate resourcing levels and a safe staff-to-resident ratio. I also support and deputise for the Care Home Manager.

Anna

Anna Jankowska

Job Title: Housekeeping Manager

I manage the Housekeeping team and I love keeping Linfield House a clean and tidy environment for all.

Louise

Louise Summers

Job Title: Administrator

I am responsible for ensuring all our resident's records are accurate and up to date. I communicate with residents' families and deal with any associated correspondence. I really enjoy interacting with our residents and their families and being part of the Linfield House family.

Hillary

Hillary McGowan

Job Title: Receptionist Joined: 2020

I have worked at Linfield House for 3 years. I have had an interesting and varied career with Guild Care working in various homes which have given me a lot of experience. I love meeting and greeting families and helping people with various queries and requests. I really enjoy being part of the Linfield House family.

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