Linfield House

My aunt has been a resident at Linfield House since June 2018. She has taken a while to settle but that is understandable considering she is 95. The carers, apart from a couple, are caring and attentive. Her lead nurse is approachable and helpful but all the nursing staff are busy and not everything is recorded. Food is well prepared with a good choice, which my aunt enjoys. She has put on weight since she has been at Linfield. Entertainment is varied and there are many special teas and events.

Lack of staff, current staff are excellent but have no time and with communal change of rotas, cannot give residents (most of whom are confused) continued care. This is voiced by residents and the majority of staff.

At all times I found the management and the staff carried out their duties of care in an excellent manner. They were always courteous and helpful, treated the residents with care and dignity and they showed compassion and were always professional. I would recommend Linfield House to anyone who wishes to use the facilities.

My father has had the best of care at Linfield. The staff are amazing. They care for the residents and their families and take time to look after each resident and their individual needs so well. I would have no hesitation in recommending Linfield as a place for your loved ones to be looked after as you would look after them yourself, with love and the best of care.

I would recommend Linfield House or a Guild Care home to others, depending on their needs and circumstances. The standards of cleanliness are high, the catering also and whatever area the staff work in, they all connect well with the residents.

Since my mother has been in Linfield, at first she said she badly missed her previous care home which was understandable but now she says she feels really at home and is very complimentary regarding Linfield House. I personally find the staff very friendly and responsive.

A very approachable home where nothing is too much trouble. A door open policy with all staff from the top managers to the shop floor care team. Fantastic.

A well run home with excellent staff in all departments. As with all care homes, staff shortages are apparent but existing staff work very hard to minimise the effect on residents. Families made very welcome.

All the staff are extremely friendly and helpful. I was worried about the move from one care home to another, but my family member was made to feel at ease and very welcome. I feel I don't have to worry as much, as she is in good hands.

When I first visited Linfield House, I noticed how calm the home seemed to be. The rooms were bright and airy and the residents occupied. There were lots of places to sit and watch over the park. Mum moved in last November and seems to have settled in nicely. She often gets breakfast in her room and is never hurried to get up. The staff are patient with her as she cannot move around very well. Health is well taken care of with a nurse always available to have a chat if there are any concerns. Mum seems to enjoy her food and there is often a cup of tea on offer. The home offers every comfort and she has a very comfortable room overlooking the park. The minibus means that she can be taken out for the afternoon to a local garden centre and there are often entertainers booked to encourage the residents to enjoy themselves. Linfield is spotlessly clean and tidy and the staff are always welcoming and ready to chat. I no longer have any worries about Mum's care.