My mother-in-law is already referring to her room as homeK B(Daughter-in-law of Resident/Service User)

from the outset, all the staff were so lovely and did everything they couldClaire W(Daughter of Resident/Service User)

not only did the staff treat him with kindness, respect and dignity, but they did me too.Martin F(Son of Resident/Service User)

My mother-in-law is already referring to her room as homeK B(Daughter-in-law of Resident/Service User)

from the outset, all the staff were so lovely and did everything they couldClaire W(Daughter of Resident/Service User)

not only did the staff treat him with kindness, respect and dignity, but they did me too.Martin F(Son of Resident/Service User)

Diamond House in Norfolk provides dignified care to residents in a welcoming home.
With trained staff and a variety of social activities within the home as well as day trips out, residents can be entertained in lots of ways.
Nutritious, tasty meals that cater to individual's dietary requirements are available at the home.
Care Provided by Diamond House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Diamond House for full pricing details and T&Cs.
Contact Diamond House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Diamond House Care Home Ltd
- Private Owned
Person in charge
- Donna Lee (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 59+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (38)
Visiting
- Diamond House Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones dedicated team members always available to greet them with a warm welcome.
Parking
- Diamond House understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Diamond House Reviews (49)
Diamond House has a Review Score of 9.2 (9.198) out of 10, based on 11 reviews in the last 2 years.
Over all time Diamond House has 49 reviews.
My mother's end of life care was exemplary. She was treated with compassion and respect to the very end and any medical needs she had were quickly addressed. My family were able to be with her whenever possible and we were so comforted by the calm and peaceful environment made by the staff and their tender care of my mother. Nothing was too much trouble either for her or us.
This is a home to be proud of and everyone on the team there are to be congratulated. I would have no hesitation in advising anyone in our position to put a loved one into care at Diamond House.
Thank you so much for your lovely review Elaine. Your mum was very special to us and I remember when I first came to Diamond house, she was the first lady I spoke with and had me in stitches of laughter. We were so lucky to have you all as part of the family and she will be missed dearly. Please keep in touch.
Home manager
The treatment and care provided by the staff at Diamond House has been wonderful. Nothing is too much trouble. Myself and family would like to thank everybody at Diamond House for their dedication, professionalism and sense of humour.
Thank you, Colin, we feel blessed to have been given the honour to care for your loved one.
Perfect place, can not recommend it more highly. If I had a choice as her LPA, she would still be in Diamond House. The staff give excellent, perfect and respectful care. Far and beyond any other home I have seen and used for my own mother in a different area. Perfection is rare but they have managed it. Thank you to all staff for the happy memories of this home. It will never be forgotten by me. Excellent A1**** For Diamond House.
Hi Wendy, Thank you so much for your beautiful review. We will miss you both so much. You will always be in our memories.
My dad was only at Diamond House for 1 week, he was thoroughly looked after in that time, the staff were faultless in there care for him. At the end the end of life care was brilliant, the staff also took time out to make sure us as the family were ok, bringing us lots of cups of tea. If you need to go into a home choose Diamond House you won't regret it.
Thank you for your kind review. We got to know your dad well in such a short space of time. He will be missed.
My father lived at Diamond House for the last 2 years of his life, unfortunately, he died peacefully on 4th Sept 2017. The manager and her team could not have done more to help myself and my family through what is a difficult time. The care compassion and love all the staff gave was amazing. Dads comfort and dignity were their highest priority and nothing was too much I cannot fault the care given.
I highly recommend this home, yes it needs some new chairs and the team are working on that but the most important factor is the staff and they are the best. Thank you to the manager and the team and keep up the amazing work you are doing.
Thank you so much Deb. You all meant so much to us and will be greatly missed.
My relative is clean and well cared for. Privacy is respected.
Staff appear to have a genuine regard for my relative.
Thank you for your kind review. We all have a genuine regard for all our residents and we hope you and your relative continue to be happy with the service we provide.
The most important asset a care home can have, in my opinion, is good staff.
Diamond don't have good staff, they have excellent staff!
Caring, compassionate, efficient and jolly.
I visit every day and see regular entertainment, lovely food and happy residents.
Indeed, my mum seems ten years younger in only a short period of living there and has begun to laugh again. Wonderful!
Thank you so much Christine for the wonderful review. We are equally as happy to have your mum join us. She is a ray of sunshine for our home and we love having you all with us!
Over the three years my mother has been resident, I have no complaints about her care or treatment. I have been really lucky to find such a good care home.
Thank you for your lovely review. We are a proud care home with wonderful residents and staff. As always, if there is anything, our door is always open.
Happy with the care for my dad. I know it's been a struggle for all. Staff have been very good with him. I think it would be great if more activities could be done for him. This would make him more at home. Things can only get better with time and medication.
Thank you Jane, for your kind review. We feel lucky to have been chosen to support your dad and it takes time to settle into a new home for some. We are happy to offer more activities. Our sit down together has highlighted the need for one to one activities, which we can gladly offer and have...
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