






The Paddocks is located in the centre of Swaffham, a beautiful and tranquil Norfolk town with plenty of shops and cafes as well as a weekly market. Swaffham is situated 12 miles east of Kings Lynn and 31 miles west of Norwich, which makes it a great base to explore Norfolk including the North Norfolk Coast and The Norfolk Broads.
The home offers the flexibility of respite care for short breaks...
Care Provided by The Paddocks
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 100 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are calculated following a pre assessment of care needs required and the room selected.
The price(s) shown are provided by the care home. Contact The Paddocks for full pricing details and T&Cs.
Contact The Paddocks to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Castlemeadow Care Group
- Private Owned
Person in charge
- Cinita Head(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (74)
The Paddocks Reviews (61)
The Paddocks has a Review Score of 7.9 (7.874) out of 10, based on 7 reviews in the last 2 years.
Over all time The Paddocks has 61 reviews.
The kitchen staff will always change the menu if I ask. All the staff are very kind. I enjoy playing cards with other people and staff.
Thank you for completing this review for us. We are so pleased that you experience all our staff to be kind and caring ensuring that you receive person-centred care.
The staff in The Paddocks, have made my mum so welcome and happy. It's been a long journey to get her settled and now she is. She always says how happy she is. The staff cannot do enough for her and are more like friends than carers. Thank you.
Thank you so much for your comments - we're so pleased your mum is settled and enjoying living at The Paddocks.
As my brother's sister, I find my brother is very happy. He loves all the staff. I am very pleased and I always get treated lovely. The staff are very encouraging to get my brother to join in with activities.
Thank you for your kind comments about the care and support your brother is receiving at The Paddocks.
Would I do it again? Yes, I would, without a doubt.
Thank you for your kind words of support for the team at The Paddocks.
Very friendly staff and a good atmosphere.
Thank you for your kind thoughts about the care and support at The Paddocks.
Happy with staff, happy with the food.
Thank you for your kind words about the care and support you're receiving at The Paddocks. We're glad you are enjoying the food too.
As winter approaches, health problems can increase. The Paddocks care team are well aware of this and it is just so reassuring that help is on hand before it is even requested. No training programme can ensure this happy outcome. The local area has suffered a major water crisis this morning. No matter - the catering staff came up with imaginative solutions. In short, The Paddocks is a remarkable community, well-led by gifted and experienced administrators.
Thank you for your kind words of support - especially during this challenging time.
Plenty of food. I'm free to get out of my room when I like. So glad that we have the activities lady, she works hard. Care workers stop to listen and are cheerful.
Thank you for your kind words - our care and support team will always stop and help you whenever you need them to.
My father was admitted to The Paddocks in June 2020, following a spell in hospital in the midst of the pandemic. He has been made to feel very comfortable and welcomed from the beginning. All the staff are very attentive to his needs and have been very accommodating in allowing us to see him during these difficult times. He has described his care and the food as brilliant (high praise indeed!). The carers even remind him of when his favourite programmes are on TV. A huge thank you to everybody involved with Dad's care.
Thank you so much for your kind words. We will ensure that the great team at The Paddocks receive your comments. This will mean a lot to them.
The carers at The Paddocks really do care about the individual person and their family. My dad was really ill the last week of his life but despite being on lockdown due to COVID, they let me stay with Dad for his final week, they found a way so I didn't come into contact with other residents. For that, I will be forever grateful.
Thank you for your kind words. We will ensure that this is passed onto the great team we have at The Paddocks. Best wishes to you and your family.
Really good initial meeting when looking for a place for Dad. Good size, clean room, bright and airy. The Standard of care is excellent, always attentive and friendly, caring and considerate. Food and meals adjusted to suit Dad's desires and appetite. At all stages of his care, staff were more like friends and family than carers, and we cannot thank the staff enough for making Dad's last few months happy and fulfilled.
Thank you for your kind words. We will ensure that you feedback is passed on to the fantastic team that we have at The Paddocks.
My father moved to Sandpiper Wing of The Paddocks Care Home after being diagnosed with Dementia and spending several weeks in and out of hospital for falls. He moved in at the beginning of October 2019 and we were able to choose a room (or as we call it an 'apartment') for him, which we furnished with his possessions from his old bungalow. The staff have all been brilliant, they are all so caring and never fail to let me know if Dad has had a fall, or if he needs anything. Since the breakout of Covid 19, they have video called me each week so that Dad and I can see each other. This was something which they did, without being prompted by me. They are all truly caring and I could not rate the staff or the facilities highly enough.
Thank you so much for your lovely feedback. It is wonderful that during these difficult times you are supporting all our teams by sending such a motivational message. We will ensure that your comments are passed on to the hardworking team members at The Paddocks.
Staff are excellent, happy, helpful and beyond praise from the laundry lady to carers/nurses.
Mum had been in The Paddocks for nearly 5 years and this relates to her last month in Sandpiper Wing. After her stroke in November plus dementia, poor co-ordination and poor eating and lack of verbal communication skills, Mum was cared for by the staff and given as much support as possible. She was kept in familiar surroundings and encouraged, helped and cared for as well as possible given her circumstances. Staff were attentive, friendly, supportive and as cheery as possible to Mum and our family members in her last month. Thank you.
Moving my mum to The Paddocks was the best move. As a family, we were so worried. She has settled in wonderfully and we cannot fault it. Not only have staff been brilliant with Mum, they have really supported us all as a family too. The staff are so friendly, caring and nothing is too much trouble in every department. Just fabulous.
Thank you so much for your lovely comments and feedback. This will be passed onto the wonderful team that we have at The Paddocks.
My wife was resident at The Paddocks for 9 years suffering with Lewy Body Disease. Throughout those 9 years, she and her family were treated with the utmost care and consideration and staff managed to retain her dignity to the very end. Nothing was too much trouble and we, as relatives, were always made to feel welcome and a part of 'the larger family'. A very difficult job done superbly well. The admin department could be improved!
Thank you so much for your kind words. We will ensure that this is passed onto the team. Sorry to see that you feel our admin department could be improved. Should you like to give us more information in regard to this please contact our General Manager. This will enable us to improve our service further.
My mother-in-law has had a two weeks stay at The Paddocks and in her words, it was home from home. I was very unsure of how she would get on but she had a wonderful time. The staff were very friendly and the food so good. She really enjoyed her stay.
Thank you so much for your kind words. We are so pleased that your mother in law had a lovely time with us at The Paddocks. Our kitchen team will be thrilled with your comment on the meals provided.
My wife has been resident in The Paddocks at Swaffham for a little over a month. The care and attention given by the staff has been superb.
Thank you for your very kind words. We will ensure that your comments are passed onto the great team at The Paddocks.
This is the second time he has been there. This is the third home we have used and it beats all others hands down. We sincerely hope that there will be accommodation available for future stays as it has done both of us so much good.
My mother has Alzheimer's and is a very strong-willed and extremely physically fit 96-year-old. Her previous care home badly neglected her needs on every level, but finding an alternative that would meet her needs wasn't an easy task with her being unusually robust and active for her age. I visited many Homes without success .. then came across The Paddocks in the nick of time. The Unit Manager is delightful and very knowledgeable and understanding. She facilitated Mum's move with the best of help and co-operation. Mum's room is beautiful, newly furnished and so homely. After two months, Mum is happier and more cheerful than I've known her to be in 6 years. The staff are so competent in managing the difficult symptoms of dementia. She gets fresh air, exercise, lots to do and 3 excellent meals a day including a full cooked breakfast. The activities co-ordinator is amazing; she deals with Mum with good humour, calm determination and great success. Finally, I have peace of mind.
Thank you so much for your kind words. We will ensure that this feedback is passed onto the team. We also have big plans this year to further improve our Sandpiper unit with developing our Dementia garden further.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2025Inadequate
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeInadequate
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Paddocks.
There are no upcoming events for The Paddocks.
Awards / Recognitions (3)
- 07 Jul 2021Recipient: Castlemeadow Care Group
- 20 Feb 2020Recipient: Castlemeadow Care Group
- 16 Jul 2015Recipient: The Paddocks
Accreditations
There are no accreditations posted yet for The Paddocks.
Meet the Team (1)

Cinita joined Castlemeadow Care in 2025.
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