Pear Tree Lodge Residential Home

Leiston Road, Knodishall, Saxmundham IP17 1UQ
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9.9 44 Reviews
  • Pear Tree Lodge Residential Home, Saxmundham
Welcome to Pear Tree Lodge Residential Home
Luxury Care with a Personal Touch

Pear Tree Lodge is a luxury, family-run residential care home offering exceptional support for the elderly, including those living with dementia, disabilities, or other associated conditions.

Designed entirely on one level for ease of access and comfort, the home features 41 beautifully furnished bedrooms, most with en-suite facilities or modern wet rooms. Each room comes with high-quality furnishings as standard, including a profiling bed, wardrobe, bedside table with reading lamp, wing-back chair, chest of drawers, and television.
Residents are warmly encouraged to personalise their space with familiar items from home - whether it's dad’s favourite chair, mum’s cherished trinkets, or treasured family photos.

The home offers three inviting lounge areas: a quiet lounge for relaxation, a television lounge for entertainment, and an interactive space for social engagement. The spacious dining room overlooks an open kitchen, where in-house chefs prepare fresh, nutritious meals daily using locally sourced ingredients.

Outdoors, residents can enjoy two secure, beautifully landscaped courtyards - perfect for sunny lunches or peaceful afternoons. The wider grounds include a scenic pond, cosy seating Orbs for visiting with loved ones, and delightful entertainment from the home’s three resident alpacas.

Pear Tree Lodge combines elegant living with compassionate care, all within a welcoming and supportive community. With complementary Wi-Fi throughout and optional telephone services at no extra cost, residents remain connected and comfortable in a truly special setting.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1600
  • Self-Funded Residential Dementia Care: £995 – £1600
  • RESPITE Self-Funded Residential Care: £1100 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1600

We do offer shared rooms for married couples (subject to these rooms being available)
All costs of living are included in the room fee.
With the exception of:
1) Hairdressing
2) Chiropody
3) Personal newspapers

These prices are only a guideline, please contact Pear Tree Lodge Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Karen Nussey (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (12)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • The home operates an open house policy, where relatives & friends of residents, can visit anytime. Should you wish to speak to someone from senior management, please come between the hours of 09.00-16.30 Monday- Friday.

Parking

  • There is a large, private, well lit car park to the rear of the property

Pear Tree Lodge Residential Home Reviews (44)

9.9

Pear Tree Lodge Residential Home has a Review Score of 9.9 (9.939) out of 10, based on 11 reviews in the last 2 years.
Over all time Pear Tree Lodge Residential Home has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Pear Tree Lodge Residential Home
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Total of 44, showing 1-20
Review from Beverly K (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Staff are all kind and caring. Activities provided are good and varied. Residents seem happy and interact well with each other, staff and visitors. My dad has settled here very well and I would highly recommend this home.
Reply from Jonathan Hellendoorn, Operations Director at Pear Tree Lodge Residential Home

Thank you for your kind words. We are so glad dad has settled so well. We have seen a real progress in dad since he has been with us.

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Review from Leo W (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Pear Tree Lodge show a genuine care and respect for the residents, taking time within their duties to engage and talk, taking a genuine interest in the conversations. The facilities are wonderfully clean and the outings seem fun. There is an environment which encourages residents to get
to know one another which is positiv,e enabling relationships to be developed.
Reply from Jonathan Hellendoorn, Operations Director at Pear Tree Lodge Residential Home

Thank you for your kind words, Leo. I know the domestic team will be especially encouraged to hear their hard work does not go unnoticed.

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Review from Judith W (Wife of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been so pleased with my husband's care since he arrived in April. He's happy most of the time and enjoys the care given by the staff, who are so caring. He seems popular too as he's quite a jokey person and both staff and residents enjoy his humour. Puts my mind at peace. Thank you.
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Review from M C (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very helpful and pleasant. The carers are sympathetic to the needs of the residents and keep me informed if any concerns.
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Review from Paul M (Son of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident of Pear Tree Lodge and recently suffered ill health which saw her in hospital. We arrived from New Zealand early April after she had been released and spent every day with her over a 15day period, having the pleasure of interacting with staff and other residents.
We experienced
excellence at every level, there is a 'gentleness' in the interaction 'humour and respect' not only of staff with the residents, but also between residents themselves...this is 'home' and a 'connection of family' which is each other. It was clear that staff and management are here as their vocation, not just because it is a job.
I think the overiding factor is Pear Tree Lodge is small, having only capacity of 41-42 residents, the owners and management well experienced in the care and requirements of dementia residents, 'what lights them up, what makes a difference to each individual'. In New Zealand many care homes are 'corporate owned/operated', large and understaffed..
Reply from John Hellendoorn, Operations Director at Pear Tree Lodge Residential Home

We are very pleased to have your review published, Paul. Your thoughtful words regarding the Home provide valuable reassurance to prospective residents and their families about the high standard of care offered here at Pear Tree Lodge.

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Review from Mark P (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was very reluctant to go into a home following eight weeks living with myself and my wife. The care home manager visited us to see Dad at our home. She was very caring and mindful of his situation. The care home staff, from the receptionist to cleaners and nurses, were superb and could not have
treated my father better. He soon settled in and joined activities. In a short period of time he considered Pear Trree Lodge as his home. On his passing the family were treated with the utmost dignity and respect.
Reply from John Hellendoorn, Operations Director at Pear Tree Lodge Residential Home

Thank you for your kind words Mark, I will pass these on to the team at Pear Tree.

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Review from R W (Son of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I felt really guilty placing my mum into a care home, but have been very happy with the way she has settled into this environment. This has given me peace of mind because of the caring staff and its good facilities.
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Review from Michelle N (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pear Tree Lodge provided my dad with outstanding support and care in the month he was there. From the day he arrived, he was treated with the utmost care and compassion. Nothing was too much trouble for the staff. The food, cleanliness and entertainment programs were all thoughtfully put together. Sadly
he died whilst at Pear Tree Lodge, but as a family we can't imagine anywhere would have provided as much dignity and compassion to my dad in his final days and hours.
Reply from John Hellendoorn, Owner at Pear Tree Lodge Residential Home

Thank you for your kind words, we will pass on to all of the staff.

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Review from Alec N (Brother of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is well looked after and very happy.
Everybody is so kind and caring.
He feels like he is home!
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Review from P C (Wife of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pear Tree Lodge has a wide variety of activities to suit all residents.
Very warm and welcoming and extremely clean.
All staff and management are very caring and welcoming.
I love to feel involved in the craft activities and enjoy a lovely meal with my husband.
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Review from A S (Brother of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited the home while looking for a place for my brother, who has dementia. We were impressed by the friendliness of the staff, the comfort of the rooms and how spacious the inside and outside of the home was. My brother settled very quickly as is so well looked after. He has had trips out where
he has thoroughly enjoyed. There is regular communication and updates from staff, and we are always made welcome when visiting and all staff are very approachable and reassuring. It wasn't an easy decision to trust someone else with my brother's care, but from day one, he has been very happy, and it has made a huge difference to all our lives, knowing he has the best care, especially regarding his dementia.
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Review from Jacqui G (Daughter of Resident) published on 11 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad spent four years at Pear Tree Lodge and I highly recommend this wonderful care home to anyone. Dad transitioned very quickly to residential care and this is very much due to their approachable and experienced manager and her team of very personable and well-trained carers. Pear Tree Lodge is a community
and Dad became part of that; they nurtured his love of music, sporting abilities and woodwork skills, embraced his sense of humour and gave him one-to-one support when he needed it. There is a smile for everyone at Pear Tree Lodge and you feel the warmth as soon as you enter the door. Pear Tree Lodge is exquisitely clean, the laundry always smells so fresh and Dad thoroughly enjoyed the home-cooked meals. With Dad's ever-changing Parkinson's symptoms, the staff's attention to detail was second to none, ensuring he received the best possible care for his condition at all times. Dad ended his days at Pear Tree Lodge, nursed, as always, with kindness, and compassion. Thank you.
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Review from J G (Wife of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always greeted politely. All the staff talk to you and we talk to them. Any concerns are regularly informed and discussed. My husband is well cared for and seems happy and settled. He is always clean and tidy and we can walk around the home freely. The outside spaces are relaxing and attractive. I feel
he is safe and that they know and understand his needs. This means I can relax and not have the same worries and concerns that I had to cope with.
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Review from Margaret G (Widow Widower) published on 31 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent two and a half years at Pear Tree Lodge and in that time he was exceptionally well cared for. It always felt like we were part of a big loving caring family. Nothing was ever too much trouble and they were always gentle and kind, not just with my husband but with all residents. I volunteer
now and the care is still as good as ever. Excellent place
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Review from Susan M (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely clean and bright environment. The staff are all very friendly and attentive. The management team have always got time to speak with you. A very well run care home.
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Review from F H (Husband of Resident) published on 21 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the final eighteen months of my wife’s life during which she endured, with great dignity, the competence-reducing effects of Parkinson’s disease and dementia, the management and staff of Peartree Lodge attended to her every need with truly exemplary, sincere concern. Consequently, when we had to
accept the end of her life in 2023, we were able to reflect on the time spent in Pear Tree in the certain knowledge that she had always received professional, yet personalised attention. We are so very pleased that we entrusted her care to Pear Tree Lodge. And, moreover, we wish to record the kindness shown to the members of our family who were present at Pear Tree Lodge throughout my wife’s final, vital days.
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Review from Martin R (Son of Resident) published on 21 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pear Tree Lodge is a lovely peaceful home for people to spend their latter years. It is well run by the manageress, who is always available to talk to regarding any issues arising, but also just for a general chat. The staff are all very friendly and approachable, and seem to be on first name terms
with all the residents.
The home is always clean and smelling fresh and airy when you visit and all the rooms appear to be well-presented and maintained.
Residents are offered a wide range of activities, including days out to various places.
From my experience of the home, I cannot speak highly enough about the care given to all the residents and would thoroughly recommend Pear Tree lodge to anyone considering it for themselves or a loved one.
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Review from Pauline C (Friend of Resident) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited my friend several times since she has been at Pear Tree Lodge. Everyone is so kind and friendly and nothing is too much trouble. My friend has been able to join in some wonderful activities that she would not have been able to do at home.
I was invited to stay for lunch and the food
was very enjoyable and had lots of choices.
It’s very welcoming with a lovely atmosphere and always looks bright and fresh.
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Review from K J (Daughter of Resident) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are friendly, caring and welcoming. I feel they care for my dad really well. They organise great activities, the kitchen caters for his dietary needs and medical care. I feel that the care home is very secure and treats the residents with dignity and respect.
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Review from Sarah M (Daughter of Resident) published on 4 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Pear Tree for over a year now. She is very happy and content and we believe she is being looked after very well by all the staff.
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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Pear Tree Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.939 for Pear Tree Lodge Residential Home is calculated as follows: ( (124 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 131 Ratings = 4.939
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pear Tree Lodge Residential Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Pear Tree Lodge Residential Home

What types of Care is Pear Tree Lodge Residential Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Pear Tree Lodge Residential Home have?

There are 33 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Pear Tree Lodge Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pear Tree Lodge Residential Home to the centre of Saxmundham?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pear Tree Lodge Residential Home to verify any information. View our terms and conditions. Pear Tree Lodge Residential Home has an Enhanced Service - more info.