Chantry House

My husband is in advanced stage of Dementia. This home is really a home from home. The carer's are excellent and really care. Food is good. Management excellent. You are kept informed with things affecting your loved one. I have peace with wgere my husband us.

It's impossible to know what happens in care homes when you are not around. On the face of initial inspections,with friendly chat, refreshments, and smart furniture all seems great, but 'reality often dawns after you have taken the bait. With Chantry House you need have no worries and should consider yourself lucky to have any opportunity to place your loved ones here. My partner has Alzheimer's and we had 2 simply dreadful and unspeakable experiences elsewhere locally. They literally drove both of us to the brink of despair and anger. At Chantry our faith in the system has been totally restored and my partner is now smiling and happy again, knowing that without exception, the staff are genuine carers and the management team of the highest order.. Any request is actioned, not just promised, there are always plenty of staff and a family atmosphere with fellow patients who actually become friends. Return home to relax, knowing your nearest and dearest is in very good hands.

My wife, who has Alzheimer's, has been cared for, one to one, by a team of dedicated carers at Chantry House Care Home since she took up residency there at the end of January of this year (2026). Their approach to her wellbeing has been superb, displaying dedication, compassion and always with a smile in their faces. The management, carers, kitchen staff and cleaners along with the resident nurses have treated my wife and other residents as individuals who all have different needs. As they got to understand my wife's personality, they have become even more proficient in managing her care and have not faltered, ensuring that she lives as normal life as possible, despite her Alzheimer's. Their communication to me has always been open and honest right from the start, nothing has been hidden away, and I feel I can have a meaningful conversation as to the wellbeing of my wife. The Home should be proud of the way they operate, they REALLY care with the uppermost compassion.

On our visits we can see that all the residents are being treated with dignity and respect.

My aunt has been at Chantry House for 3 years now. When she first arrived she was very distressed and her behaviour as a result of her mental health needs was very challenging. The staff at Chantry House have been consistently patient and kind, seeking to understand her and she is much calmer now. It is very reassuring to know that she is well cared for and the home has a very warm and positive atmosphere. There have been some lovely birthday celebrations recently for residents and my aunt has enjoyed the music activities.

We are extremely happy with the care our dad receives. The staff are always kind, friendly, compassionate and treat him with genuine respect and dignity. They go above and beyond to make sure he is comfortable, safe and well looked after, and nothing ever seems too much trouble. Communication with the family is excellent, and it's reassuring to know he is in such caring hands. We can't thank the team enough for everything they do and would highly recommend this care home to anyone looking for outstanding care.

I can't fault the home at all, they keep me informed and update of everything that is happening with my mum.

I cannot thank the team enough for the care, patience, understanding and dedication shown to my Uncle. Communication between home & myself is excellent, the team listens to any worries, give reassurance and go above and beyond. Nothing is to much. Thank you, since my uncle arrived I can sleep at night knowing he is safe and looked after.

Thank you for all your hard work.

My husband can really be challenging at times, but staff and carers including the nurses know his needs very well. I can honestly say that I am more than happy for him to be in there care with no issues at all. He's been there 3 years now and he seems to be settled most of the time, but he does have his moments which is only to be expected.

Have no complaints at all for the care that my sister receives. I only have praise for the carers and the staff here.

My sister has lived at Chantry House since March 2025. My brother and two other sisters have no complaints. The staff and management are always welcoming and friendly. Our sister seems happy and contented, clean and well dressed.

I have found the staff very kind, caring, polite and helpful. My husband is very well looked after.

Everything was clean. Staff were kind. Showed consideration to patient and visitors too.

During her stay at the care home, we were really impressed by both the care staff and the management team. Everybody was very professional and extremely helpful and caring to my Mother and to the family and their communication was excellent. It is never easy to see a loved one decline and then pass away but the approach of the Chantry House team made the process much less painful and stressful. We would recommend this facility to anyone looking for care facilities.

Our mother with Alzheimer's has been at Chantry House since June 2023 and we cannot rate it highly enough. The whole atmosphere is welcoming, homely, and relaxing, and staff are always on hand to ensure everyone is being looked after safely and respectfully. The management are very hands-on, know all their residents, and are very supportive of their staff. Previous homes viewed our mother as too challenging and she deteriorated rapidly at her last home. At Chantry this is not at all the case as she is being looked after by such caring, experienced people who treat her with the upmost respect and care: she is so much happier and everything about her life is so much better. Every time we visit we see plenty of staff engaging with the residents who are being allowed to live their lives as fully and independently as they can. Thank you.

My dad went into Chantry House on the 3rd of February 2023. He was very unwell due to cancer and his needs. I cannot thank all the staff so much for the utmost care and attention given to my dad and more to make him as comfortable as possible. I was kept informed at all times and was never too much trouble to talk on the telephone about his progress at all times. When visiting my dad, again nothing was too much trouble and knew full well that he was in good hands at all times, which made me more at ease. I recommend the staff and facilities of Chanrty House highly.

Interactions that I have witnessed between my father and staff have been very good. My father's health, physical and social needs are being addressed and met in accordance with his wishes, interests and abilities. Management is always very understanding and supportive. It’s a pleasure visiting my father, as his well-being has greatly improved through a difficult transition which wouldn’t have been possible without the support and understanding of staff who now attend and assist his 24-hour care.

Our dad has lived at Chantry House Care Home for over three years, the care he receives is excellent. As a family, we know Dad can be challenging due to his dementia which along with other conditions is progressive. Despite the challenges, the staff continue to look after him and clearly have his best interests at heart. They are kind, caring and treat him with dignity. It's lovely to see the interaction when we visit. Nothing is too much trouble and any health issues he has are dealt with proactively with appointments being made etc. and alternative ways of making him comfortable explored. The communication between us and the home is really good, we feel informed and included. We honestly can't thank the Chantry team enough for all they do for our dad.

nurses identify his needs and notice quickly if he seems unwell. Staff are kind and gentle with the residents. They arranged a party for our 50th wedding anniversary which all the other residents could join in.