






Sunrise Nursing Home in Felixstowe, cares for residents in a stimulating, relaxing home.
Run by South Coast Care Homes, trained staff strive to give residents dignity and respect while giving quality care.
The care home offers accommodation for the elderly, those who require nursing or personal care, people living with dementia, mental health conditions, physical disabilities, sensory impairments and injuries.
A variety of activities take place at the home and tasty food is served for residents.
Care Provided by Sunrise Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sunrise Nursing Home for full pricing details and T&Cs.
Contact Sunrise Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- South Coast Care Homes Ltd
- Private Owned
Person in charge
- Kay Saunders(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2009
- Number of floors: 3
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (1)
Visiting
- There is no restriction on visiting times
Parking
- There is car parking to the rear of the property
Sunrise Nursing Home Reviews (48)
Sunrise Nursing Home has a Review Score of 9.5 (9.488) out of 10, based on 7 reviews in the last 2 years.
Over all time Sunrise Nursing Home has 48 reviews.
My mother has been a resident since April 2021. My mother has complex needs, is well cared for and appears happy and content. She really enjoys her food and sitting in the garden. The manager and staff work extremely hard to provide a home and supportive environment. They address any concerns quickly and in a professional manner. The team are currently working tirelessly to upgrade the environment and facilities since coming out of the pandemic.
Nothing appears too much for the staff, and they are very happy and cheerful.
The managers are always approachable and make my family feel reassured.
I would recommend Sunrise.
Thank you to everyone there.
My mother spent three years at the Sunrise Nursing Home in Felixstowe. The staff who looked after her were exceptionally kind and caring. She had a beautiful view of the sea from her bed, and members of her family were always made very welcome. Her room was always clean and smelt fresh, and she loved the food. The staff enabled her to spend her last days in a calm and dignified way with the family at her bedside, able to see her smile, hold her hands and catch her last few words. Thank you so much to all at the Sunrise.
An amazing team who looked after my dad so well in his final few months. So caring and attentive and went above and beyond, even visiting him when he was in the hospital for a short while. Thank you to everyone at Sunrise; you are all stars.
The staff are very friendly, and everyone always seems happy. A lovely, warm and clean environment. My brother-in-law is so happy here, and the staff go out of their way to help meet his needs. It always appears well organised. Happy for my brother-in-law to be there.
My uncle came here originally for respite care for a week; however, after initially having doubts about him being in full-time care, this week showed that the care and mental stimulation that Sunrise care home gave him, there was no doubt this was the best place for him to be. He has now been there five months and cannot praise the home enough. The staff and management go above and beyond to make him feel at home. My uncle has a diagnosis of Down’s Syndrome and Dementia, and it is such a reassurance that the home can meet his needs. He has made many friends and enjoys taking part in the large array of activities offered. There are many areas in the home where you can sit together and have quality time together with a cup of tea and cake. It is like one big happy family home, and that is thanks to the wonderful team at all levels who are dedicated to the well-being of their residents. I would highly recommend Sunrise care home to any prospective residents.
Nana is very comfortable there - the first time she has felt settled.
I have recently been to visit my grandad at Sunrise, and I found the staff to be very welcoming and pleasant. The atmosphere was bright and lively, and all the staff seemed happy. My grandad seems happy to be living at Sunrise and is enjoying the attention he is receiving. The homemade cakes were very nice.
Our aunt has lived at Sunrise Nursing Home for a year now, and she has never been happier. They encourage her sociability and provide her with much warmth and attention. She loves the food and never has any complaints. It would be nice to see some of the profits go into making the place and its furnishings less shabby, which lets down the overall feeling of the place as uncared for, though doesn't overshadow the fantastic work the carers do around the clock. Although run down, it doesn’t stop the place from feeling homely, open and welcoming. We are so pleased she is there and that we know she is well looked after.
After a lovely respite break at Sunrise, we decided this was the right home for my brother to move to permanently. He has settled in really well and is loving all the activities and the staff - it really is a home-from-home! He has a lovely sea view from his room as well. The staff are really supportive of the whole family, and this has made the decision for us so much easier than we expected. I would totally recommend Sunrise to anyone looking for a warm and friendly home.
Thank you for your review. We pride ourselves on making Sunrise a warm, friendly and home-from-home.
Sunrise is a wonderful, warm and friendly home. Every time I visit my uncle, there is always a homely and fun atmosphere with plenty of activities. The staff are amazing, and you can see the great relationship they have with the residents. The management has made the transition of my uncle moving to this home so easy. They have gone above and beyond to help us as a family as well as the best interests of my uncle. My uncle has been thriving since he moved into the home, and we couldn’t be more happy. Thoroughly recommend Sunrise.
Thank you for your review. I will ensure that the staff receive your comments.
The food always looks lovely, and the refurbishments have made a great difference. The manager's door is always open, and she is happy to talk to me either on the phone or face to face.
My father told me that they have had a ukulele band recently, so it’s nice to know that they are having entertainment and activities.
I can not thank all the staff at Sunrise enough for all that they do.
Sunrise Nursing Home has been rejuvenated since coming out of Covid-19. They have a new manager and are now fully staffed. There seems to be a happy atmosphere amongst the staff and that reflects on the residents and all the relatives visiting their loved ones.
Sunrise was the perfect home for my grandad. He had always lived in Felixstowe near the sea, so he loved that he could see the sea from his window. When I went to view the home, I fell in love with the place, and the staff and managers are really lovely, and they went above and beyond for grandad. He had a very good relationship with his carers. I would definitely recommend this home.
I escorted my mother (the resident) to the hospital. This appointment attendance was organised by the home in a professional manner. A member of the care home staff was with my mum all the time. The home has just recovered from a Covid outbreak, this was managed professionally, and the home is now free of Covid.
The Covid pandemic was extremely well managed, and the staff remained cheerful throughout such difficult times.
I would have no hesitation in recommending 'Sunrise' to anyone seeking a nursing home for a friend or relative.
Thanks, George, for the positive feedback; really appreciate it.
I call daily for an update, and all the staff have been very kind and helpful in informing me of their health and states of mind in what has been a very stressful year. All have been very supportive and helpful. Visiting is very carefully managed to the benefit of all.
Due to the situation, I have been unable to enter the home since they were admitted.
The staff and management have given my husband excellent treatment. They are so kind and caring.
I am very happy with the care that my mum receives at Sunrise Nursing Home. She is treated with kindness and compassion and has been well looked after during the COVID 19 pandemic. I have been kept updated during the period that I have been unable to visit.
My husband was with Sunrise Nursing Home (formerly Highcliffe House) for nearly 2 years. The moment we went in I knew we had come to a good place. All staff were very friendly and we felt most relaxed. The care my husband was given was excellent, three fresh cooked meals (with a choice) every day. Nursing care was first class. My husband had a problem that couldn't be healed in hospital but in a short time medics here proved them all wrong.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 May 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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