Sunrise Nursing Home

I am very happy with the care that my mum receives at Sunrise Nursing Home. She is treated with kindness and compassion and has been well looked after during the COVID 19 pandemic. I have been kept updated during the period that I have been unable to visit.

My husband was with Sunrise Nursing Home (formerly Highcliffe House) for nearly 2 years. The moment we went in I knew we had come to a good place. All staff were very friendly and we felt most relaxed. The care my husband was given was excellent, three fresh cooked meals (with a choice) every day. Nursing care was first class. My husband had a problem that couldn't be healed in hospital but in a short time medics here proved them all wrong.

Nothing seemed too much for them.

Staff at the home 'care'. Nothing is too much trouble and everything is done with a smile and reassurance. I would not be happy if I had to find another home for my husband as we looked long and hard before deciding on Sunrise. As their advertisement says, they care like family.

My sister has been living at this nursing home for the past 10 years. She is severely brain-damaged and cannot do anything for herself. Apart from one instance 2 and a half years ago, the family have been very happy with the way she has been looked after. We have found the standard of care very good. We have always been notified of any issues and have always been able to talk to staff about any concerns.

Sunrise is more than a nursing home, it's my home. In my home, I am looked after by a friendly, competent staff, many of whom have become personal friends. In my home, I am fed with tasty meals, home-cooked daily. In my home, all the staff go the extra mile with activities and personal events like birthday parties. In my home, the staff, relatives and residents are all part of the same team looking out for each other.

My great aunt was at Sunrise Nursing home for about 4 months before she passed in August 2019. The Nursing Home did a fantastic job of giving my great aunt all the comfort and care which she needed in the final months of her life. The staff was very supportive and caring which made a huge difference when she transitioned from a care home to this Nursing home at the age of 99. I would like to wholeheartedly thank Sunrise Nursing home for this wonderful treatment. The home was also very helpful and supportive with helping arrange the cremation and documentation after her passing.

Our family have been associated with Sunrise Homes (formerly Highliffe House) since 2012 where 4 members of our closest and dearest family have been superbly cared for with the utmost dignity. My father who has resided here since 2014 continues to receive this same dedicated care and the change of ownership is in name only as the same staff continue to support me, and more importantly my father as he reaches his end of life.

I am very happy with the way she is cared for and have no concerns about leaving her after a visit.

Thank you so much to all the staff for giving our mother the dignity and quality of care that she deserves.