Sunrise Nursing Home

10 Cobbold Road, Felixstowe IP11 7HQ
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9.7 43 Reviews
  • Sunrise Nursing Home, Felixstowe
Sunrise Nursing Home in Felixstowe, cares for residents in a stimulating, relaxing home.

Run by South Coast Care Homes, trained staff strive to give residents dignity and respect while giving quality care.

The care home offers accommodation for the elderly, those who require nursing or personal care, people living with dementia, mental health conditions, physical disabilities, sensory impairments and injuries.

A variety of activities take place at the home and tasty food is served for residents.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 30 Service Users

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kay Saunders (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)

Visiting

  • There is no restriction on visiting times

Parking

  • There is car parking to the rear of the property

Sunrise Nursing Home Reviews (43)

9.7

Sunrise Nursing Home has a Review Score of 9.7 (9.654) out of 10, based on 14 reviews in the last 2 years.
Over all time Sunrise Nursing Home has 43 reviews.

Overall Experience
  • 34
  • 8
  • 1
  • 0
  • 0
Date Published
  • 43
  • 2
  • 2
  • 14
  • 29
Reviewer Connection to Sunrise Nursing Home
  • 11
  • 11
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Paul M (Son of Resident) published on 15 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family have been associated with Sunrise Homes (formerly Highliffe House) since 2012 where 4 members of our closest and dearest family have been superbly cared for with the utmost dignity. My father who has resided here since 2014 continues to receive this same dedicated care and the change of ownership
is in name only as the same staff continue to support me, and more importantly my father as he reaches his end of life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from George (Son of Resident) published on 9 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for the last nine months. The care and support she is offered is excellent. She is happy and well cared for. Staff are very friendly and always helpful. Managers have kept me up to date regularly with mum's 'progress'. Her room, including en-suite, is pleasant, light, airy
and always clean and tidy.
Meals are freshly prepared and always tasty.
I am very happy with the way she is cared for and have no concerns about leaving her after a visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Daughter of Resident) published on 2 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional caring standards this nursing home has. My mother is currently a resident, the care and quality that has been given towards my mother has been nothing less than brilliant. The compassion and dedication that the nurses and carers and mangers have shown towards my mother has been such a reassurance
towards us as a family. My mother is very comfortable and very happy here.
Sunrise Care Home represents everything that you would hope to expect from dedicated nursing.
Thank you so much to all the staff for giving our mother the dignity and quality of care that she deserves.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for Sunrise Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.654 for Sunrise Nursing Home is calculated as follows: ( (130 Excellents x 5) + (18 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 162 Ratings = 4.654
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sunrise Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sunrise Nursing Home to verify any information. View our terms and conditions. Sunrise Nursing Home has an Enhanced Service - more info.