
The staff are friendly and welcomingJohn M(Son of Resident/Service User)



The staff are friendly and welcomingJohn M(Son of Resident/Service User)



North Court Care Home has trained staff who ensure residents’ privacy and dignity is maintained at all times.
Trained, caring staff give people the support they need.
Residents can enjoy a wide range of social activities to suit their interests.
Healthy, delicious food is served that meets residents' dietary requirements.
Care Provided by North Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact North Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maven Healthcare One Ltd
- Private Owned
Person in charge
- Dagmara Kaminska(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (65)
North Court Care Home Reviews (29)
North Court Care Home has a Review Score of 7.0 (6.995) out of 10, based on 4 reviews in the last 2 years.
Over all time North Court Care Home has 29 reviews.
My mother had to move into North Court 18 months ago due to her husband becoming unwell, so initially for respite care. Unfortunately my stepfather never really recovered, and despite spending 3 months in North Court with my mother he passed away. My mother had no option to stay at North Court and there lies my admiration for staff at North Court. My Mother has been involved in making choices, developing routines and lifestyle, making friends and accepting her life with utmost respect, time and effort from staff. Thank you. She is now happy.
Thank you, Joy, for letting us know how we are doing at North Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
The staff at the nursing home were just brilliant. They were so caring and loving towards mum. She was so happy there!! She had a lovely sunny bright room.
Not only were the staff lovely to mum, they were there for my brother, me and the rest of my family, always asking if we wanted drinks and hugs when we were upset and letting us come and go, to suit the family needs.
As a family, we can't thank and praise North Court Bury St Edmunds enough.
Thank you, Dawn, for your kind words about your recent experience at North Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are...
Very welcoming, staff introduced themselves and then went to collect my mother. She arrived in the cafe, happy, well dressed and comfortable in her surroundings. The cafe was clean and well stocked with tea, coffee, sugar, milk etc. including cakes and cookies baked and decorated for 'children in need'. The doors were security driven, so I felt no qualms about my mother's safety.
Thank you, Kevin, for your comments about your recent experience at North Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Perfect care and understanding with family and patient.
Thank you for your kind comments about your recent experience at North Court Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care.
Residents are treated with care and respect, staff never raise their voices to the residents, and nothing is too much trouble.
Help is always on hand to residents, or family and would recommend this home to anyone.
My husband has Alzheimer's Disease and is in an advanced state. From what I see when I visit he is treated with patience and gentleness. He is always calm, relaxed and at peace. If he were not I would have had to question the care he is given but he is obviously is an excellent relationship with those who care for him. There is a good atmosphere in the home- a good staff who work well together. I am always treated with great kindness by everyone and they all know my first name, even the odd job man! My husband is always clean and fresh. As he is largely bedridden, great care is taken to avoid bed sores. This care home is, in my opinion, an excellent place in which we can all be confident that those we love are in good hands.
My nan lived at North Court for almost three years. In that time we always found the staff to be incredibly kind and supportive to my nan but also to family members. Although my nan was in lots of pain and was coming to the end of her life she made lots of friends amongst the staff there and even described North Court like a hotel. All the staff from the manager, events coordinator, care staff, cleaners and laundry people took wonderful care of my nan.
My Grandmother, was a resident of north court for almost three years. The entire time she was there she was loved and cared for by all the staff. They tirelessly went out of their way to ensure her comfort and wellbeing, and most importantly to provide her with much needed companionship. When we weren't with her we were rest assured she was being treated with dignity, sympathy and respect. My grand mother was always well presented and well fed. Towards the end of her time she became very anxious and developed old tendencies, the staff handled this with patience and understanding which is very much appreciated by they family.
My mother was in North Court for over three years before her death. Throughout that time she received excellent care and I also gained much support from the staff which was greatly appreciated. The staff are friendly and welcoming and show great care and compassion for both residents and their relatives making them feel like an extended family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 June 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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