





Westin Care Home provides residential and dementia care for up to 52 older people. Located in a residential area of Whitchurch, Bristol, the home offers a peaceful environment while being a part of the local community.
Each bedroom is single and has en-suite facilities. All bedrooms and communal areas are beautifully decorated and there is a large garden to walk, relax or take part in activities in. Engaging and entertaining activities...
Care Provided by Westin Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Funding & Fees
Weekly Charges per Person
Please be aware that the indicative prices set out are estimates (based on prices effective from April 2018) and for general guidance and assistance for self-funded residents only. We also accept Local Authority funded residents.
Final prices will depend on the length of stay, the size and location of the room chosen, as applicable, and each individual’s care needs following an assessment.
Nursing care - Any contribution by the NHS for nursing care is paid directly to the care home and not included in these indicative prices.
The price(s) shown are provided by the care home. Contact Westin Care Home for full pricing details and T&Cs.
Contact Westin Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Genie Care Homes
- Private Owned
Person in charge
- Oomar Suhootoorah(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1996
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (49)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (49)
- Couples/Companion Rooms with ensuite Wet Room (1)
Parking
- Parking Enforcement Measures in place. Visitors are required to input their Registration in the system.
Westin Care Home Reviews (22)
Westin Care Home has a Review Score of 9.7 (9.743) out of 10, based on 14 reviews in the last 2 years.
Over all time Westin Care Home has 22 reviews.
My mum sadly passed away recently and I just wanted to show my appreciation to all the kind and caring staff at Westin Care Home for how they looked after mum during her last years.living at the Home. My brother and I were very pleased with the care mum received from the day she went into the Home until the day of her passing and even after then, the staff remained in contact sending their condolences and a couple of carers even attended mum's funeral which was really nice of them which again showed how much they cared about my mum. I would and have already recommended Westin Care Home to friends and family as we were really pleased with the care mum received there ,- A big Thank you to all staff and carers as you really did make a big difference to mum's last few years and gave myself and my brother peace of mind knowing she was in a safe place where she was receiving the best care.
Thank you for your kind words Sharon. Thank you for being such a wonderful part of our Westin family. Your mum will always be remembered fondly and she will be greatly missed by us all.
We couldn't of asked for a better place for her to be .each and everyone of the staff were so caring and kind
Always had smiles on their faces when we went in and tended to all mums needs with kindness and respect
As for the home itself its lovely and bright spotlessly clean my mums room was really lovely with en-suite bathroom.they had lots going on to keep residents occupied unfortunately mum became too poorly to do all the activities that were on offer
If your having to put a loved one into a care home I can't recommend westin enough id go as far as saying if I myself had to go into one I would choose westin we can't thank them enough for looking after mum so well
Thank you so much for your kind and heartfelt words. We feel privileged to have been able to care for your mum and to support you and your family during such an important time. Knowing that making we are making a positive difference is what we strive for. It was also very clear to us how much your...
Our mother has had dementia for a number of years and was deemed unfit to live at home, by the health authority, following successive falls down the stairs, and being bed-ridden in hospital for nearly five months, where she barely had the strength to lift her head off the pillow. Westin Care Home in Whitchurch was selected for her, three years ago in May, where her physical health has gone from strength to strength, although her dementia continues to get worse, unfortunately. The staff are kind and attentive, the premises are clean, warm and friendly, and we are kept well informed of any matters affecting our mum. She seems genuinely content and comfortable there and we are confident she is being well cared for.
Thank you for your kind and thoughtful feedback. It means a great deal to the team to know your mum is comfortable, content, and benefiting from the care she receives at Westin Care Home. We truly appreciate your trust and will share your lovely comments with our staff.
With the wonderful welcome and help from all the staff and carers, my Mum settled in so well at Westin Care Home. The staff and carers go above and beyond with their care, kindness and love. Her family are so thankful for this.
Thank you Carolyn! We have appreciated your presence at Westin.
Due to dementia, Mother was in need of 24hr care which could not be provided at home. Since being at the Westin Care home, she as gained weight (which she needed) and is very happy (and so are we) and smiles a lot. The staff are so friendly and attentive to her needs.
Thank you for your feedback Tony! Mum is very happy and content.
My sister moved to the home in April and I can honestly say she has received really good care. Everyone there is friendly and I am included in all decisions. I no longer have to worry about her as I did when she lived alone.
Very kind of you to share your views Sandra. Always nice to see you around.
Mum moved into Westin in July of this year. The care she has received has been absolutely brilliant - from the manager to nurses, care staff, kitchen staff, housekeeping - everyone in the home shows my mum kindness and compassion - in sometimes tricky situations. Nothing is ever to much trouble for everyone, so pleased we chose Westin.
Thank you for your positive experience Sarah! We appreciate your visits at Westin.
They listened to my concerns and acted very quickly in visiting mum the same day and having her moved as soon as possible.
I can not fault Westin or any of the staff here, they are all very caring, very efficient and look after mum extremely well.
Mum is very happy here, they have her up and about and not rotting away in bed and she is interacting with the other residents as-well.
I would recommend Westin to anyone looking for outstanding care for their loved ones.
Thank you so much for your kind and thoughtful review. It was a pleasure to welcome you to Westin Care Home and to support your mum's transition. We're happy she's settled in really well and its a honour to care for her.Our team is dedicated to providing compassionate, person-centred care, and your...
The staff encourage the clients to interact with one another.
There is a nice garden at the care home where the clients can sit outside, weather permitting.
If you visit at lunchtime you are invited to sit with the residents and join them for the meal. All in all I would recommend Weston Care Home to anyone. It's clean and welcoming.
Thank you for your kind words! We hope you enjoy our meals as well.
After a spell in hospital suffering from covid,my mother went into Weston care home to convalesce. This was about three years ago and my mother said that if she ever had to be in a care home permanently she would like it to be that one.that time did come and we eventually managed to get mum into westin care home and we are very happy that she is being cared for by the staff there.mum thinks the world of the carers and they really do seem to care for her.nothing is too much trouble for them and I would recommend westin to anyone who needs to find a care home for a loved one.
We're so glad that Mum was able to move in with us, it truly is our absolute pleasure to care for her. We take great pride in the care we provide, and your kind feedback and recommendation mean a lot to us. Thank you so much!
Thank you.
Thank you for your kind words and choosing to be part of the Westin family!
Thank you to everyone who works here caring for people - you are amazing
Thank you for your kind words, your mum will be missed dearly.
The manager and his team provide the best possible care for my Aunt and everyone is so friendly and kind and helpful in every way possible.
There are always activities every single day for all of the residents .
Thank you for your lovely review! The team is constantly working on the activities being organised.
It was a very difficult decision to recognise that mum was no longer safe to remain in her own property following a fall. After a stay in hospital we started the process of finding a care home. My brother and I were very happy that Westin Whitchurch Village came up on the list with a space, through a friend of friend we had been told it was nice. From the very first visit we both felt it would be a good fit for mum. She has settled in well, the staff are lovely exceptional care treated with dignity has a smile on her face and beginning to put on a little weight. Dementia is horrible, to see our lovely mum getting forgetful progressing to not being able to look after herself has been upsetting. In Westin Care Home we have found somewhere where she is cared for and safe and provides us with peace of mind.
Many thanks for trusting Westin Care Home for the care of mum. We will ensure to upkeep the standard of care she is receiving.
The constant stimulation of interacting with people has helped dad immensely. My dad couldn't be better looked after and I appreciate the care you give him. I hope you realise how invaluable you all are and what a difference you make to people's lives by doing what you do.
When we visit it is like we are part of the family always being offered coffee and tea.
Dad can’t really communicate well so going to visit him could be quite challenging but we are always made so welcome, it is just like visiting family and means we can see Dad and enjoy catching up with other residents, their families, and staff.
Hi, thank you so much for your comments. We are really happy that Dad is here and that you are all a part of our family here at Westin. We look forward to seeing you and Mum again, and sharing more memories.
Our mum joined the Westin family in November following the death of her husband. It was a very difficult time for all of us. The love and care that has been shown to us all, especially mum has been wonderful. Mum's emotional and physical needs are supported with care, good humour and a great understanding of what works best for her. The staff really take the time to get to know the individual. We feel happy and relieved that mum is safe and well cared for.
Hi Sally, thank you so much for your kind words. We are so happy that you and your family have felt supported by us at Westin. We are so happy that you are a part of our family. See you soon!
Since her arrival at Westin, she has gradually got stronger and stronger. Her physical injuries have all recovered and she is now merrily walking around, frequently without support. This is completely down to the encouragement and engagement of the staff.
The staff and management seem endlessly hard-working and caring.
The home is welcoming and friendly, and most importantly of all, mum is happy, settled and has made lots of friends among the staff and residents. We are confident she is in good hands.
Thank you so much for taking the time to review us. We are so fond of your mother and are so happy with her recovery, always so sociable with other residents. We try our best here at Westin to make the very best person-centred care for our residents. Look forward to seeing you soon.
My Father-in-law has been very poorly recently and he has been well looked after. Not able to visit that often due to my own health but they have kept me informed and are always willing to talk to me on the phone. Carers all seem very fond of him.
Thank you for your kind words, we are all very fond of your father-in-law and we know that recent times have been hard with his health declining, we are so happy to see him improving and walking back to the communal areas where he enjoys spending his time. I am so glad our...
My Mum has been living at Westin for the last eight months. It was a very difficult and upsetting time which was made so much easier by the wonderful staff. This level of care, not only for my Mum but for me, has continued to flourish. Everyone who works there looks after us as a family and I cannot put into words how grateful we are. I cannot recommend Westin highly enough.
Good morning, thank you so much for your kind words. We are so fond of your mum and your family and are so happy you feel looked after and supported. Transitioning into care home life can be difficult, not only for the resident but their family, so we are honoured to support you on that...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Westin Care Home.
There are no upcoming events for Westin Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Westin Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Westin Care Home
What types of Care is Westin Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westin Care Home have?
There are 49 Single Rooms and 1 Couples/Companion Room.
How far is Westin Care Home to the centre of Bristol?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
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