95 Bristol Road, Whitchurch, Bristol BS14 0PS
Whitchurch Care Home is conveniently situated in the suburb of southern Bristol, and is convenient for local shops, public transport and other amenities.
The home provides 24/7 nursing care for people living with complex medical needs.
Short-term respite care is also available to give family or friends a well-earned break and specialist intermediate nursing care is also offered as an alternative to a hospital stay.
Traditional home cooking using fresh produce is offered with choices being available. Special diets can be catered for.
Dedicated activities coordinators provide a variety of activities which residents can enjoy individually or as part of a wider group. This can include pet therapy. relaxation classes, arts and crafts, baking, live music by local entertainers and an annual panto to name a few.
Group: Four Seasons Health Care
Person in charge: Julie Braithwaite (Home Manager)
Local Authority / Social Services: Bath and North East Somerset Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 50
Rooms with ensuite WC: 50
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Whitchurch Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 5.1 (maximum of 10) for Whitchurch Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Whitchurch Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.556 for Whitchurch Care Home is calculated as follows: ( (8 Excellents x 5) + (15 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 45 Ratings = 3.556
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.55 Points relating to the number of positive Reviews for Whitchurch Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10 Target = 0.100 , then divided by 2 = 0.050
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Whitchurch Care Home has a Review Score of 5.1 (5.106) from 4 Reviews
Review submitted from a Postal Card by Jan W (Daughter of Resident) on Tuesday 20 December 2016. Relates to November 2016.
The above-named home has been my mother's home for 3 1/2 years. During this time she has received excellent care and I have no worries concerning any aspect of this care, whether I am present or not. She is always treated with kindness and her dignity always maintained. The staff are highly efficient and professional, always giving off their best even when at times very short staffed. It is a shame more homes are not performing to such high a standard.
How likely would you be to recommend Whitchurch Care Home? Extremely Likely
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Review submitted from a Postal Card by F B (Resident) on Friday 4 December 2015. Relates to November 2015.
I feel it;s a quite nice place to live in and I am happy here.
How likely would you be to recommend Whitchurch Care Home? Likely
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Review submitted from a Postal Card by M F (Resident) on Friday 4 December 2015. Relates to November 2015.
I am happy with my room, the hairdresser is good and does my hair every week. Sometimes I have to wait a long time before I got to the toilet, when I have rang my bell.
How likely would you be to recommend Whitchurch Care Home? Don't know
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Julie Braithwaite, Home Manager at Whitchurch Care Home responded to this review on 14 Dec 2015:
“Thank you for taking the time to complete a review for Whitchurch Care Home. We appreciate everyone’s feedback and make sure we act upon it in the best way we can. I’m pleased that you are happy with your room and are getting your hair done regularly. I am concerned however that you are saying you sometimes have to wait a long time to go to the toilet. This is not acceptable and is something I’m going to be looking into immediately. If you’d like to discuss the issues you have mentioned further then I’d be happy to talk in more detail with you. Thank you again for your comments”.
Review submitted from a Postal Card by Keith P (Brother of Resident) on Friday 4 December 2015.
I have visited my sister several times this year. Each time I have been impressed by the care and attention given to her by staff and management. They have impressed me with their professionalism and compassion. Residents in such a home are a challenge to the staff and those here manage very well. The facilities and building are in need of an update, as also is the garden.
How likely would you be to recommend Whitchurch Care Home? Extremely Likely
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Cleanliness
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for Whitchurch Care Home
There are currently no Care Home Idol entrants who have performed at Whitchurch Care Home