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9.4 Group Review Score (the average from all locations with a review score)
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Westin Care Ltd Locations (2)

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Osborne Court
183 West Street, Bedminster, Bristol BS3 3PX 
9.1 32 reviews
  • from £1,200 / week
  • 58 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Westin Care Home
95 Bristol Road, Whitchurch, Bristol BS14 0PS 
9.7 21 reviews
  • from £1,250 / week
  • 52 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Westin Care Ltd Reviews (53)

9.4

Westin Care Ltd has a Group Review Score of 9.4 (9.384) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westin Care Ltd must have a Review Score.

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Review of

Westin Care Home

from K C (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Westin the end of January she had dementia and could no longer live on her own
We couldn't of asked for a better place for her to be .each and everyone of the staff were so caring and kind
Always had smiles on their faces when we went in and tended to all mums needs with kindness
and respect
As for the home itself its lovely and bright spotlessly clean my mums room was really lovely with en-suite bathroom.they had lots going on to keep residents occupied unfortunately mum became too poorly to do all the activities that were on offer
If your having to put a loved one into a care home I can't recommend westin enough id go as far as saying if I myself had to go into one I would choose westin we can't thank them enough for looking after mum so well
Reply from Simone Watts, Care Manager at Westin Care HomeThank you so much for your kind and heartfelt words. We feel privileged to have been able to care for your mum and to support you and your family during such an important time. Knowing that making we are making a positive difference is what we strive for. It was also very clear to us how much your mum was loved and supported by such a wonderful family. The warmth, involvement, and care you all showed meant so much and we will miss seeing you all!
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Review of

Westin Care Home

from Rod R (Son of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has had dementia for a number of years and was deemed unfit to live at home, by the health authority, following successive falls down the stairs, and being bed-ridden in hospital for nearly five months, where she barely had the strength to lift her head off the pillow. Westin Care Home in
Whitchurch was selected for her, three years ago in May, where her physical health has gone from strength to strength, although her dementia continues to get worse, unfortunately. The staff are kind and attentive, the premises are clean, warm and friendly, and we are kept well informed of any matters affecting our mum. She seems genuinely content and comfortable there and we are confident she is being well cared for.
Reply from Simone Watts, Deputy Manager at Westin Care HomeThank you for your kind and thoughtful feedback. It means a great deal to the team to know your mum is comfortable, content, and benefiting from the care she receives at Westin Care Home. We truly appreciate your trust and will share your lovely comments with our staff.
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Review of

Westin Care Home

from Carolyn C (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
With the wonderful welcome and help from all the staff and carers, my Mum settled in so well at Westin Care Home. The staff and carers go above and beyond with their care, kindness and love. Her family are so thankful for this.
Reply from Oomar Suhootoorah, Manager at Westin Care HomeThank you Carolyn! We have appreciated your presence at Westin.
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Review of

Westin Care Home

from Tony M (Son of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to dementia, Mother was in need of 24hr care which could not be provided at home. Since being at the Westin Care home, she as gained weight (which she needed) and is very happy (and so are we) and smiles a lot. The staff are so friendly and attentive to her needs.
Reply from Simone Watts, Deputy Manager at Westin Care HomeThank you for your feedback Tony! Mum is very happy and content.
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Review of

Westin Care Home

from Sandra D (Sister of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved to the home in April and I can honestly say she has received really good care. Everyone there is friendly and I am included in all decisions. I no longer have to worry about her as I did when she lived alone.
Reply from Oomar Suhootoorah, Manager at Westin Care HomeVery kind of you to share your views Sandra. Always nice to see you around.
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Review of

Westin Care Home

from Sarah M (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Westin in July of this year. The care she has received has been absolutely brilliant - from the manager to nurses, care staff, kitchen staff, housekeeping - everyone in the home shows my mum kindness and compassion - in sometimes tricky situations. Nothing is ever to much trouble for
everyone, so pleased we chose Westin.
Reply from Simone Watts, Deputy Manager at Westin Care HomeThank you for your positive experience Sarah! We appreciate your visits at Westin.
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Review of

Osborne Court

from L P (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to take the time to say Thankyou to Osbourne Court Care Home.
My dad is currently living with Dementia and has been a resident at Osbourne Court Care Home, for the past 3 years.
All the staff go above and beyond. Dad is always smiling when I come to visit and so are all the other residents
which makes the visit pleasant.
Over the last 3 years my dads health has declined which is to be expected due to the dementia. If I've ever had any concerns, the care staff find solutions in order to support him. I never feel anything is to much trouble to ask.
Thankyou again for all the hard work you all do.
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Review of

Westin Care Home

from Beverly S (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Westin Care Home in April to have a show round and to meet with a staff member and the manager for a new care home for my mum as I had concerns about the one she was currently in.
They listened to my concerns and acted very quickly in visiting mum the same day and having her moved as soon
as possible.
I can not fault Westin or any of the staff here, they are all very caring, very efficient and look after mum extremely well.


Mum is very happy here, they have her up and about and not rotting away in bed and she is interacting with the other residents as-well.


I would recommend Westin to anyone looking for outstanding care for their loved ones.

Reply from Simone Watts, Deputy Manager at Westin Care HomeThank you so much for your kind and thoughtful review. It was a pleasure to welcome you to Westin Care Home and to support your mum's transition. We're happy she's settled in really well and its a honour to care for her.Our team is dedicated to providing compassionate, person-centred care, and your words are a wonderful reflection of their efforts.If there is ever anything more we can do to support you or your mum, please don't hesitate to reach out.
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Review of

Westin Care Home

from Patricia B (Friend of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are a joy to be around, always happy, smiling and you always feel that you can discuss any worries you have with them.
The staff encourage the clients to interact with one another.
There is a nice garden at the care home where the clients can sit outside, weather permitting.
If you visit
at lunchtime you are invited to sit with the residents and join them for the meal. All in all I would recommend Weston Care Home to anyone. It's clean and welcoming.
Reply from Oomar Suhootoorah, Oomar Suhootoorah at Westin Care HomeThank you for your kind words! We hope you enjoy our meals as well.
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Review of

Westin Care Home

from Andrew P (Son of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a spell in hospital suffering from covid,my mother went into Weston care home to convalesce. This was about three years ago and my mother said that if she ever had to be in a care home permanently she would like it to be that one.that time did come and we eventually managed to get mum into westin
care home and we are very happy that she is being cared for by the staff there.mum thinks the world of the carers and they really do seem to care for her.nothing is too much trouble for them and I would recommend westin to anyone who needs to find a care home for a loved one.
Reply from Simone Watts, Deputy Manager at Westin Care HomeWe're so glad that Mum was able to move in with us, it truly is our absolute pleasure to care for her. We take great pride in the care we provide, and your kind feedback and recommendation mean a lot to us. Thank you so much!
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Review of

Westin Care Home

from Patricia B (Wife of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westin Care Home has helped our family making the hardest decision of our lives and has proved to be the right decision. My husband is loved and well cared for. The Manager and Deputy Manager are very approachable and any concerns are addressed immediately. The home is kept very clean and no unpleasant
smell as you enter. My family and myself are treated like family members by all members of staff.
Thank you.
Reply from Oomar Suhootoorah, Manager at Westin Care HomeThank you for your kind words and choosing to be part of the Westin family!
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Review of

Westin Care Home

from Ian W (Son of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff really care here and the manager and assistant manager have a team that work well to ensure residents are supported. Everyone here are amazing and I feel grateful that my mum had as comfortable a stay as she could get.
Thank you to everyone who works here caring for people - you are amazing
Reply from Simone Watts, Deputy Manager at Westin Care HomeThank you for your kind words, your mum will be missed dearly.
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Review of

Westin Care Home

from June W (Niece of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and his team provide the best possible care for my Aunt and everyone is so friendly and kind and helpful in every way possible.


There are always activities every single day for all of the residents .

Reply from Simone Watts, Deputy Manager at Westin Care HomeThank you for your lovely review! The team is constantly working on the activities being organised.
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Review of

Westin Care Home

from Diane M (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a very difficult decision to recognise that mum was no longer safe to remain in her own property following a fall. After a stay in hospital we started the process of finding a care home. My brother and I were very happy that Westin Whitchurch Village came up on the list with a space, through
a friend of friend we had been told it was nice. From the very first visit we both felt it would be a good fit for mum. She has settled in well, the staff are lovely exceptional care treated with dignity has a smile on her face and beginning to put on a little weight. Dementia is horrible, to see our lovely mum getting forgetful progressing to not being able to look after herself has been upsetting. In Westin Care Home we have found somewhere where she is cared for and safe and provides us with peace of mind.
Reply from Oomar Suhootoorah, Manager at Westin Care HomeMany thanks for trusting Westin Care Home for the care of mum. We will ensure to upkeep the standard of care she is receiving.
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Review of

Osborne Court

from Angela C (Wife of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was so well cared for at Osborne Court. All relatives want the reassurance that their loved ones are happy and secure in a care home. Relatives want to know staff are kind, caring, compassionate and are aware of and respond to the needs of their loved ones. The staff at Osborne Court were
wonderful and delivered all of the above and more. I would recommend Osborne Court to relatives who are looking for a caring and efficient care home. Thank you all.
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Review of

Osborne Court

from Sarah M (Uncle of Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle spent his last few week at Osborne Court, the place is amazing, clean and tidy. The staff are incredible - kind, compassionate and very hard working. Thank you so much each and every one of you for looking after my uncle.
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Review of

Osborne Court

from S E (Grandson of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love to visit my nan at the home, they are very kind and look after her very well.
My nan is happy at the home. They help my nan to enjoy life as much as possible.
Her needs have changed since she went in but that's been very smooth and they have helped her to adapt very well.
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Review of

Osborne Court

from T F (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been living at Osborne Court for just over 1 year. She came in from home.
We are very happy with Mum's care here and Mum is very well looked after physically and mentally.
The staff are very friendly and professional and make Mum and her family feel safe.
It's like home from home for all
of us.
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Review of

Osborne Court

from J E (Granddaughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every since my nan has started living at Osborne Court, I have been very impressed with the care and compassion given to her.
Everybody is very kind especially the carers who help her every day with her anxiety.
I will recommend to friends and family in the future.
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Review of

Osborne Court

from Deb R (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been very happy at Osborne Court and very well looked after by both the nursing and caring team.
His room is comfortable if a little dated and he enjoys the food.
There have been improvements in the communal areas but the most important thing is dad seems happy and content.
As a family with
a number of mobility issues visiting can be difficult but if there are any concerns the nursing staff will call and update us.
I'd love to have access to tea and coffee making so I could share a cuppa with Dad without bothering the hard-working, busy staff.
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Frequently Asked Questions about Westin Care Ltd

Costs for care homes owned by Westin Care Ltd

Average costs per week for care homes owned by Westin Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Westin Care Ltd, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,225
Residential Dementia Care £1,300
Nursing Care £1,325
Nursing Dementia Care £1,325
All Care Types £1,225
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Westin Care Ltd own?

Westin Care Ltd own 2 Care Homes.

Which Westin Care Ltd Care Homes have the highest review score?

Westin Care Home & Osborne Court have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westin Care Ltd to verify any information. View our terms and conditions.