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Garden House

Cote Lane, Westbury-on-Trym, Bristol BS9 3TW
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Garden House, Bristol
Garden House, Bristol
Garden House, Bristol

From the moment you arrive at St Monica Trust's The Garden House, you’ll feel surrounded by warmth and kindness.

Located in a sheltered spot in the magnificent grounds of the Cote Lane retirement community, this thoughtfully designed nursing and specialist dementia care home is a place where life is truly celebrated.

Your comfort and contentment come first and whether it’s taking a bit of you time or engaging in activities,...  

Care Provided by Garden House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,683N/A
Nursing CareFrom £2,038N/A
Nursing Dementia CareFrom £2,140N/A

We do accept third-party top-up fees in certain circumstances. Each of our homes has an agreed number of placements available at the local authority rate. Where these placements are fully occupied, a third-party top-up may be requested to secure a placement until a local authority-funded bed becomes available. Our team will always discuss this fully and transparently with prospective residents and their families.

Contact Garden House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Laura Gilyeat(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (94)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (94)

Visiting

  • Visiting is available in line with government guidelines.

Parking

  • Free parking is available.

Garden House Reviews (42)

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8.7

Garden House has a Review Score of 8.7 (8.687) out of 10, based on 7 reviews in the last 2 years. Over all time Garden House has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from Lynette (Daughter of Resident) published on 5 August 2016 Submitted via Website
Overall Experience
Staff - Carers and Admin

Carers are incredible, compassionate, caring, willing and clearly well trained. Many find time to have a bit of fun and banter with Mum to which she responds well. Admin staff - there is always someone available to help and talk to.

Dining Room

Staff here are amazing with patience helping residents select from the Menu also give much encouragement to those unable to feed themselves. On occasions we have witnessed residents not treating staff with respect but the staff carry on regardless.

Room

Mum's Room and Wet Room are both of a very good size.

Activities

Good selection Monday to Friday with variety.

Grounds

Beautiful gardens so meticulously maintained, a pleasure to walk through.

Ambience of Unit

So very welcoming, bright colours, spotless, light with great attention to detail. Very homely and friendly.

Reply from Steven Webster, Marketing and Communications Manager at Garden House

Thank you very much for your kind words! I will make sure they are passed on to all of the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Value for Money
Review from Louise (Daughter of Resident) published on 25 February 2016 Submitted via Postal Card
Overall Experience

My father has been at the Garden House for just over 2 years. In December he became ill and stopped eating. All the staff took great care of him and looked after him so well he has made an amazing recovery and is enjoying his food again. They are always very welcoming and friendly. I really enjoy the time I spend there with my father. Thank you to all on maples.

Reply from Steven Webster, Marketing and Communications Manager at Garden House

We are all very pleased that your father has done so well. I will pass on your kind words to everyone involved.

Thank you very much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 August 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Garden House.

Upcoming Events

There are no upcoming events for Garden House.

Awards / Recognitions (1)

  • 03 Sep 2020Recipient: St Monica Trust

Accreditations

There are no accreditations posted yet for Garden House.

Meet the Team (4)

Fran Ashby
Fran AshbyJob Title:Care Home Manager

I have been the Care Home Manager of the Garden House for 5 years and was the Deputy Lead at the home prior to this.

Alongside my nurse registration, I was proud to achieve a degree in 2016. I also hold health and safety qualifications and have completed several nursing courses related to teaching. I have had a long nursing career that has included working in Africa in disability and elderly rehabilitation, which feels like a very long time ago now!

My favourite part of my job is working with residents and their families at a time of their life when they need our help and ensuring the move to our care home is smooth, whilst recognizing the huge change that it is. I am also incredibly proud of my team and really enjoy seeing staff develop and grow both personally and within their careers.

Outside of work I sing in a choir and am an active Rotarian.

Arianna Delfino
Arianna DelfinoJob Title:Social Care Deputy ManagerJoined: 2016

I have been working for St Monica Trust for eight years since 2016, initially as a Registered Nurse then progressing to a Lead Nurse, and now in my current role as Social Care Deputy Manager. I have responsibility for the Garden House Dementia Unit ‘Sundials’, as well as the home’s Well-being Team who support residents with all aspects of social care from larger social events to individual one-to-one sessions.

Over the years I earned a degree in psychology and my main interest and passion is promoting the residents’ well-being from different angles.

I love spending time with the residents, listening to them and building relationships of trust.

My favourite part of my job is seeing people flourish, express their full potential, and contribute to our amazing Garden House community. I feel lucky to work in such a beautiful and vibrant setting. Book a tour with us and see for yourself!

Marija Sarcenkova
Marija SarcenkovaJob Title:Clinical Deputy Manager

I initially worked at the Garden House as an agency nurse and was impressed by the excellent care provided by the home, therefore when the position of Deputy Manager became available at the start of the pandemic in 2020 I applied and was successful. My current role is now Clinical Deputy Manager.

I have wide experience in the care of the older person and the impact ageing and ill health have on the residents. I am passionate about promoting high standards of clinical care and practice and as the Clinical Deputy, the support and development of our junior nursing colleagues. With a specific interest in learning, I support the placement of nursing students from UWE. Also, as a home, our team has successfully seen in-house staff complete Nursing Associate training and become Registered Nursing Associates, with ongoing training seeing one member of staff’s continued development to become a Registered Nurse.

I am proud that we work with residents with a wide variety of very complex needs with support being provided to the residents, families and the staff teams.

Lin Thomas
Lin ThomasJob Title:Business Deputy ManagerJoined: 2014

I initially joined the Garden House team in 2014 as an Administration Manager with many years of management experience. During the last 10 years I became Business Manager and following organisational restructure in 2022 I became the home's Business Deputy Manager.

I have responsibility for administration functions within the home as well as the Resident Support Assistant team who provide delivery of catering and housekeeping services for our residents. I also work closely with the Trust's facilities team to support the day-to-day running of the home. Alongside the General Manager, I enjoy helping residents and their families as they navigate the moving-in process to achieve a smooth transition into our community.

Daily conversations with our residents are the highlight of each day and gives me an opportunity to listen to their feedback and for this contribution to influence decisions around the home that they share. Having previously worked in the corporate sector, this role provides a different level of satisfaction to know that the work we do directly impacts the experience of residents who have chosen the Garden House as their home.

Since becoming Business Deputy Manager I have been supported by the Trust to attain further qualifications in Leadership & Management. I aim to provide high standards in all aspects of the services we provide and look to ensure this ethos is shared by the wider Garden House team.

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