Search...

Riversway Nursing Home

Crews Hole Road, St George, Bristol BS5 8GG
Riversway Nursing Home Logo
Jobs
Riversway Nursing Home logo
Riversway Nursing Home, Bristol
Riversway Nursing Home, Bristol
Riversway Nursing Home, Bristol

Riversway Nursing Home is a long-established, purpose-built facility that offers nursing support to individuals with diverse physical care needs, including younger adults and those living with dementia.

The home features 63 specialised bedroom suites and a team of trained staff dedicated to supporting residents with dementia. It provides nursing care for people with a broad range of physical conditions, recognising that some individuals may require more tailored assistance such as respite...  

Care Provided by Riversway Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,700
Residential Dementia CareFrom £1,700From £1,700
Nursing CareFrom £1,700From £1,700
Nursing Dementia CareFrom £1,700From £1,700

Contact Riversway Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jan Wilkins(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (4)

Riversway Nursing Home Reviews (78)

Submit a Review
8.4

Riversway Nursing Home has a Review Score of 8.4 (8.416) out of 10, based on 6 reviews in the last 2 years. Over all time Riversway Nursing Home has 78 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Riversway Nursing Home
Loading...
Showing 78 reviews matching selected criteria
Review from Madge C (Wife of Resident) published on 1 April 2019 Submitted via Postal Card
Overall Experience

I visited my husband at Riversway for 4 months, 6 days a week, between 11.45 and 17.45, which gave me lots of time to observe how the home was run. I need not have worried, as staff soon became my husband's friends and mine. I could relax for the first time in 3 years after looking after my husband day and night. The home was clean, relaxed, food was good with entertainment and trips. Everyone was treated with dignity and love. Thank you for your care and devotion.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for taking the time to leave this review for Riversway Nursing Home, your feedback is greatly appreciated and will be passed onto the team.

Kindest Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul Y (Son of Resident) published on 28 January 2019 Submitted via Postal Card
Overall Experience

It was with some apprehension that the decision was made for Mum to go into permanent due to the onset of dementia. Riversway were very supportive, open and honest regarding the process and what to expect. Care at Riversway was always excellent with friendly, attentive and capable staff. Mum had the opportunity to meet new people and participate in activities and trips, all in a completely safe and lovely environment with round the clock care.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for your review, your feedback and kind words are appreciated and I will pass your review on to our team at Riversway Nursing Home.

Regards Christine Stevens.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine B (Daughter of Resident) published on 4 December 2018 Submitted via Postal Card
Overall Experience

Riversway cared for both my mother and my father, who both needed full nursing care. They both had several types of advanced dementia. My husband and I feel that Riversway were able to meet the complex needs of my parents, and were always available to discuss and address health issues as they arose. The head chef was exceptional in offering menu options and food textures to accommodate my parents' failing health and difficulties with eating due to their dementia.

It was a pleasure to visit Riversway every day because Riversway was (and still is) a happy and relaxed home. The staff and management were exceptionally friendly and kind, showing love and compassion in the care that they gave. Although watching my parents deteriorate with dementia was sad and painful, we also have lovely, happy memories and feel blessed that my parents were able to call Riversway their home - the friendship and laughter we shared with the staff together with my parents will never be forgotten.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for your kind words and for taking the time to leave Riversway a lovely review, it is very much appreciated. Kindest regards, Christine Stevens.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Stepdaughter of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience

All staff had the time, patience and understanding to be by my step-father's side during his last weeks at the home, which was very important to me, living so far away. I would like to thank all the staff for their support over this difficult time.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for taking the time and submitting a review for Riversway Nursing Home, your lovely comments are greatly appreciated and I will ensure that they are passed on to the team.

Regards,

Christine Stevens

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K S (Husband of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience

A very good choice of home. Great staff.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for your review, your feedback is appreciated and I will pass your review on to our team at Riversway.

Regards,

Christine Stevens

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R M (Son of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience

The home gave mum excellent care, particularly nursing care. Mum took part in many of the organised activities which greatly enhanced her quality of life in her last months.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Son of Resident) published on 15 August 2018 Submitted via Postal Card
Overall Experience

Thank you to all the staff for creating a warm and motivating environment for my mother who initially, as an independent woman, was reluctant to make the transition to a residential home. With their help and sensitive care, they not only made her transition welcoming and less stressful but also initiated a new positive chapter in her life.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for taking the time to leave Riversway Nursing Home such a lovely review. I am so pleased to hear that your mother's transition has been a positive one and that she felt welcomed.

I will ensure that we share your kind words with our team at Riversway.

Kindest regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola W (Daughter of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience
After a long illness, my dad spent his final days at Riversway. A nursing home was never what he wanted and as a family, we were also worried.
All our fears were soon resolved by the wonderful manager and staff who took so much time to settle my dad in but also talk to the family.
My dad was made to feel welcome and there is a real homely atmosphere.
Every area was always clean and the food varied and appetising.

Thank you for all you did, we will never forget you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Pam P (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

Mum was only at Riversway Nursing Home for 12 months but the care and attention she received was excellent. All the staff were dedicated and professional, nothing was too much trouble for anyone from the management down and I cannot recommend this care home highly enough.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for taking the time to post such a lovely review for Riversway Nursing Home. Your feedback and positive comments are really appreciated and we will feedback your review to our team. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E A H (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card
Overall Experience

I was pleased with the care my mother received during her time at Riversway Nursing Home. The staff are always helpful and polite. They treated the residents with kindness and consideration. I like the way the residents were allowed to move around freely and safely. There is a wide range of activities to suit the varying needs and abilities of the residents. I felt I could come away after visiting knowing that my mother would be well looked after.

Reply from Christine Stevens, Associate Director of Communication & Development at Riversway Nursing Home

Thank you for your kind words and for taking the time to leave Riversway a lovely review, it is very much appreciated.

Kindest Regards

Christine Stevens

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael F (Son of Resident) published on 19 April 2017 Submitted via Website
Overall Experience

Mum was with you for just over a year and unfortunately, her condition deteriorated quite rapidly. The care and attention Mum received during this difficult time was excellent. The care staff were always cheerful and friendly to those needing care and their visitors, and they were willing to chat or answer any questions. The general ambience of the home made a very difficult time more bearable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L S (Daughter of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience
My mum was at the home for just over a year and very well looked after. All the staff are loving and very friendly and helpful. The home has a lovely feel to it and visitors are made to feel very welcome. There are lots of activities going on in the home and visits outside.

Thank you all very much for looking after my mum and giving me peace of mind at a difficult time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gordon H (Son of Resident) published on 21 February 2017 Submitted via Postal Card
Overall Experience
Unfortunately, the day arrived when the family had to make a decision to find a nursing home for our 91-year-old mother. I visited several homes in our area and was impressed by each one. However, on entering Riversway it took my breath away. Together with the location and excellent greeting from the staff. I decided with the family to place our mother at this care home and although early stages, I cannot find the words to praise this establishment highly enough.

Thank you and long may you continue to carry out the care you obviously enjoy offering.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nathan M (Son of Resident) published on 2 November 2016 Submitted via Postal Card
Overall Experience

My mother had a fall New Year's Eve and the doctor and social worker wouldn't help. She couldn't stand or walk. The home manager came out on New Year's Day, assessed and took her to Riversway Nursing Home, which was a huge relief because at home it was impossible to look after her. The staff have been friendly, conscientious and professional. They liaised with the emergency doctor as Mum's GP was too far for them to visit. She's now moved to a care home closer to the GP and her home, just for logistics and ease of visitors. Huge thanks to Riversway Nursing Home and all staff; you saved us in our hour of need.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
No Rating
Rooms
Value for Money
Review from Lynette H (Stepdaughter of Resident) published on 18 July 2016 Submitted via Postal Card
Overall Experience

The home was needed for end of life care. The staff were pleasant, helpful. Manageress was extremely caring and considerate, can't praise enough. Wonderful surroundings and rooms excellent. Even though it was end of life care our family member was treated with dignity and given care and compassion. Always attended with much care. Staff took care of visiting family as well as the resident.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret H (Wife of Resident) published on 6 June 2016 Submitted via Postal Card
Overall Experience

My husband was admitted to Riverswary from hospital and immediately we were made welcome and taken care of at a very safe and difficult time. The staff are so friendly, caring and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jon F (Son of Resident) published on 27 April 2016 Submitted via Postal Card
Overall Experience

Riversway Care Home is very well run. The staff are highly skilled, caring, empathic and committed to the highest of levels of care. There is a very positive team culture and an emphasis on maintaining residents quality of life through activities or through simple one to one personal relations. My mother was very happy there, saying "They can't do enough for you".

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Arthur B (Son of Resident) published on 7 April 2016 Submitted via Postal Card
Overall Experience

My father was made very welcome by all the staff although he was only there for six weeks before he died and was treated with dignity in his final weeks. All the staff were very helpful and friendly. Nothing was too much trouble. A very clean and professionally run home. I would recommend this home to anyone in my fathers position as they could not do enough to help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 May 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Riversway Nursing Home.

Upcoming Events

There are no upcoming events for Riversway Nursing Home.

Awards / Recognitions (27)

  • 08 Mar 2019Recipient: Riversway Nursing Home
  • 08 Mar 2019Recipient: Riversway Nursing Home
  • 16 Nov 2018Recipient: Riversway Nursing Home

Accreditations

There are no accreditations posted yet for Riversway Nursing Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riversway Nursing Home to verify any information. View our terms and conditions. Riversway Nursing Home has an Enhanced Service -more info.