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Riversway Nursing Home

Crews Hole Road, St George, Bristol BS5 8GG
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Riversway Nursing Home, Bristol
Riversway Nursing Home, Bristol
Riversway Nursing Home, Bristol

Riversway Nursing Home is a long-established, purpose-built facility that offers nursing support to individuals with diverse physical care needs, including younger adults and those living with dementia.

The home features 63 specialised bedroom suites and a team of trained staff dedicated to supporting residents with dementia. It provides nursing care for people with a broad range of physical conditions, recognising that some individuals may require more tailored assistance such as respite...  

Care Provided by Riversway Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,700
Residential Dementia CareFrom £1,700From £1,700
Nursing CareFrom £1,700From £1,700
Nursing Dementia CareFrom £1,700From £1,700

Contact Riversway Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jan Wilkins(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (4)

Riversway Nursing Home Reviews (78)

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8.4

Riversway Nursing Home has a Review Score of 8.4 (8.416) out of 10, based on 6 reviews in the last 2 years. Over all time Riversway Nursing Home has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from Clare D (Niece of Resident) published on 4 December 2020 Submitted via Postal Card
Overall Experience

Cannot say enough good things about the care my late aunt received at Riversway. Supportive, compassionate and kind are only 3 of the words to describe the way all of the staff rallied round to help both her and us, her family.

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Review from B T (Son of Resident) published on 1 October 2020 Submitted via Postal Card
Overall Experience

My mother was a resident at Riversway for six years. Throughout that time, she received excellent care. The covid pandemic prevented visits, but this was made easier by regular reports. I always found the staff dedicated and proactive to resident needs and the fabric of the home well managed, clean and presentable. Riversway seeks to provide excellent care, and I can only thank them for looking after my mother so well.

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Review from H B (Daughter of Resident) published on 8 July 2020 Submitted via Postal Card
Overall Experience

Very caring environment. The Manager was an absolute natural with my Mum and her warmth and caring/nurturing characteristics shone when meeting Mum for the first time. Mum's stay was only a short one in very difficult circumstances and staff adjusted to her quickly and were eager to find out ways to best aid her to move to Riversway. I shall always be grateful that Mum was so well looked after in such difficult times.

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Review from V B (Daughter of Resident) published on 23 June 2020 Submitted via Postal Card
Overall Experience

I found all the staff to be happy, welcoming, approachable, and caring, straight from our initial visit, right through to the time that the staff provided care to my Dad. They were always available to listen and I was able to trust that they were providing the correct care for my Dad. The home was beautifully furnished and homely and I am glad my Dad had the opportunity to come out of the hospital and experience your home before him sadly passing.

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Review from B H (Daughter of Resident) published on 19 June 2020 Submitted via Postal Card
Overall Experience
Looked after with care.
If you needed anything done, you only had to ask.

Everyone is friendly.

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Review from R S (Daughter-in-law of Resident) published on 15 June 2020 Submitted via Postal Card
Overall Experience
My mother-in-law was only in Riversway for a short period of time, but the care was excellent. All the staff were very attentive and caring, the food was excellent as was able to have own choices if she didn't fancy what was on the menu. The activities were very good and kept all the residents included.

I would have no hesitation to recommend Riversway.

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Review from A T (Daughter of Resident) published on 10 June 2020 Submitted via Postal Card
Overall Experience

Mum was a resident for just over nine weeks before her death in early April. During that time, she got to know the name of her carer who looked after her with tender care and compassion, as she was in a lot of pain from arthritis. She had settled in well into the home and was enjoying the food and view from her room of the wildlife outside. She tried to join in some of the many and varied activities available. It was such a shame she didn't live to sit in the wonderful garden.

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Review from M F (Wife of Resident) published on 8 May 2020 Submitted via Postal Card
Overall Experience

My husband was treated very good and I would recommend the home to anyone who has to stay there.

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Review from C L (Daughter of Resident) published on 3 February 2020 Submitted via Postal Card
Overall Experience

Whilst my mother was staying her she had a safe end enjoyable time with lots of company and activities that she could join in with.

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Review from J A (Sister of Resident) published on 30 December 2019 Submitted via Postal Card
Overall Experience

Experience of Riversway Nursing Home was excellent, kind and made us welcome she was well looked after because she could not eat there were drinks and soft desert with vitamins.

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Review from A D (Daughter of Resident) published on 27 December 2019 Submitted via Postal Card
Overall Experience

Riversway delivered professional and compassionate care and consideration for both my mother and myself during a difficult and sometimes, very lonely time. We were able able to spend the limited and precious time we had together without the worry and burden of her daily care needs. All necessary equipment was always provided, beds, chairs and hoists. Activities and social opportunities were plentiful but never forced. I was always greeted by name and with a smile, and with knowledge of her well being. It was a pleasure to visit!.

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Review from J L (Son of Resident) published on 26 December 2019 Submitted via Postal Card
Overall Experience

My father spent the last year of his life in this home and I could not have wished for better care. The staff were very supportive to me and my wife during difficult times.

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Review from P W (Niece of Resident) published on 2 December 2019 Submitted via Postal Card
Overall Experience
This was my first experience of having a relative in a nursing home. My aunt was a resident for about 13 months until her death on 28/9/19. I found that she was treated with care and compassion by her carers. Her room was clean and her personal care good. Although she couldn't communicate very well, the staff were able to understand her needs and usually managed to get a smile.

The staff were always happy to discuss her needs and answer any questions I had. Overall, a positive experience.

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Review from W T (Son of Resident) published on 29 November 2019 Submitted via Postal Card
Overall Experience

My father was at Riversway for about a year. During that time he received excellent care. The staff were very friendly and the manager was very thoughtful.

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Review from J H (Daughter-in-law of Resident) published on 29 November 2019 Submitted via Postal Card
Overall Experience

Riversway offers everything to residents and families of the residents. The day my father-in-law moved in was traumatic, my mother-in-law knew he would never go home again. She was distraught, he was upset. The manager helped with the transition I think this is very important.

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Review from J R (Son of Resident) published on 29 November 2019 Submitted via Postal Card
Overall Experience

From the first inspection and meeting the staff, I knew my mum would be happy here. It was clean and well maintained. The food menus were varied and nutritious. Everyone had time to talk to my mum who was bed-ridden and see to her every need and keeping me updated to the last day.

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Review from M J (Son of Resident) published on 28 November 2019 Submitted via Postal Card
Overall Experience

My father was a resident from March 2019 to May 2019. He was on the dementia ward and had some challenging behaviour. We visited him regularly and were always impressed by the caring attitude of the staff and their willingness to answer questions about my father's health and care. We were happy that the last few months of my father's life were conducted with dignity and respect.

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Review from Barry T (Son of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience

The day Mum moved from a care home into Riversway, the staff made her feel very comfortable and at home. This was also extended to me and nothing was too much trouble. I was told from the start you do the visiting, we will do the worrying. Nothing could be more true. They take the pressure off. Mum was only there for 3 months but the care and attention she received in that short time was excellent. I can't thank the staff enough for all their hard work and friendliness towards Mum.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for your review, your feedback and kind words are very much appreciated and I will pass your review on to our team at Riversway Nursing Home

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Review from Anne B (Wife of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience
My husband was treated with dignity and given the best possible care by all.

He loved the food there and never missed a meal if he could help it especially choc pudding with choc custard. He felt safe and secure at Riversway. That is why it was such a relief that he was able to stay there until he passed away. Thank you all.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for taking the time to leave this lovely review of Riversway Nursing Home, your kind words are greatly appreciated and your feedback will be passed onto the team at Riversway.

Kindest Regards.

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Review from Margaret L (Daughter of Resident) published on 5 April 2019 Submitted via Postal Card
Overall Experience

My mother was cared for in Riversway Nursing Home from April 2018 to February 2019. As a family, we were mostly pleased with the care she received.

Reply from Christine Stevens, Associate Director of Communication and Development at Riversway Nursing Home

Thank you for taking the time to leave a review for Riversway Nursing Home, your feedback is greatly appreciated and will be passed onto the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 May 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (27)

  • 08 Mar 2019Recipient: Riversway Nursing Home
  • 08 Mar 2019Recipient: Riversway Nursing Home
  • 16 Nov 2018Recipient: Riversway Nursing Home

Accreditations

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