Other Care Homes you may be interested in:
No set visiting hours, visitors welcome at all times but prefer to avoid meal times, to allow residents time to enjoy their food.
Limited parking in front of the building but there is off-street and paid parking close by.
Beaufort Hall Nursing and Residential Home has a Review Score of 9.4 (9.357) out of 10, based on 10 reviews in the last 2 years.
Over all time Beaufort Hall Nursing and Residential Home has 30 reviews.
5.0 out of 5
Thank you for taking the time to leave a review for Beaufort Hall Nursing Home. It is important to us that residents and their family members feel welcomed and supported. I will share your kind comments with the team, thank you on behalf of all of us here.
2.0 out of 5
Thank you for your review which we've found helpful. If you had any concerns around the cleanliness of the room it would have been helpful if this was raised with me straightaway. Sometimes staff don't clean bedrooms if family members are present, as it is important to us that residents are able to spend quality time with their loved ones. Staff would have ensured that the room was clean later that day. Unfortunately, one of the drawbacks of being a care home along the seafront is limited parking. But staff will happily move their cars if they are restricting the ground floor access which has lift availability.When a resident becomes unwell the nurses will consult with medical staff over the phone and confidentially.I am sorry your overall experience wasn't as good as you'd hoped and that you hadn't raised any issues with me sooner so I could address them. It's important to us that we deliver a high standard of care and do our best to ensure resident's feel well cared for and safe.
4.0 out of 5
Thank you for taking the time to review Beaufort Hall Nursing Home. We are very grateful for your kind comments and these will be passed on to the team. Thank you on behalf of all of us here.
5.0 out of 5
Thank you for your review and comments. We are delighted to note that you have found staff helpful and friendly. We are very proud of our manager and staff team and the support they provide for our residents.
5.0 out of 5
Thank you for your kind review, and I'm glad you're enjoying all aspects of the home. I will share you're feedback with the staff, this will make them smile.
4.0 out of 5
Thank you so much for your kind review; it was a pleasure to care for your loved one. We always welcome feedback.
5.0 out of 5
Thank you very much for your lovely review - it has been our pleasure to care for your wife, and I will share the comments with the staff.
5.0 out of 5
5.0 out of 5
4.0 out of 5
3.0 out of 5
4.0 out of 5
Thank you, it is so kind of you to take the time to write a review at this time.
We are so glad that we were able to care for your dad, he was a lovely gentleman and enjoyed sharing fond memories.
Our thoughts are with you and your family, if we can be of any further support please let us know.
Kind Regards.
3.0 out of 5
Thank you for your review.
We are pleased that you are happy at Beaufort Hall and it is good to see you at all the resident's meetings.
Your feedback is much appreciated.
Kind Regards.
3.0 out of 5
Thank you very much for your review.
We are glad that you are very pleased with the home overall.
We would love to see you join the activities or if you prefer to have 1-1 sessions for an interest of your choice, we can facilitate this for you.
It is a pleasure to support you!
3.0 out of 5
Thank you for your review.
We are very pleased that you have chosen to become a permanent resident at Beaufort Hall.
We are keen to work on a person-centred basis and it is great that the maintenance man worked with your ideas of how you wanted your room to be decorated and furnished, we are so glad that you like the end result and that your room is to your specification.
Most of the residents' rooms have individual facilities in keeping with being person-centred.
It is great that you are enjoying the activities and you have made some wonderful items.
We hope that you continue to enjoy living at Beaufort Hall and we are always happy to support you.
Kind regards
Monica
5.0 out of 5
Thank you for your lovely review.
It is a pleasure to support your wife and to welcome you and your family to Beaufort Hall.
I will share your kind words with the team.
Kind regards
Monica
2.0 out of 5
Dear Lynn, thank you for your feedback regarding our pleasant and helpful staff.
I understand you briefly visited our beautiful Edwardian building that overlooks the sea front on the afternoon of 22 April 2023.
On that afternoon we had a gardening club activity celebrating Earth day during which we planted seeds so I’m surprised that you rated our activities as 1 out of five – not many care homes have planned weekend activities!
You were not present at a mealtime but you have rated food and drink as only 2/5 so we are not sure on what basis that rating was made?
Most of our bedrooms were upgraded recently and are bright and modern.
In addition, residents can bring their own furniture and belongings if they wish.
Regular resident meetings confirm residents are happy with the home, staff, food and decor.
You rated value for money as 2 out of 5, but you have no knowledge of our fee structure or how your friend’s care is funded.
We do ask that visitors who identify any issues or concerns when they come on site discuss these with our manager as we always try to resolve issues.
Beaufort Hall Directors
5.0 out of 5
Thank you for those kind words, it is our pleasure to look after your mum. Thank you Nick, I will pass your compliments along to the whole team. We look forward to seeing you soon.
Tracy
5.0 out of 5
Thank you so much for your lovely comments. It was a pleasure to take care of your Mum.
4.0 out of 5
The Review Score of 9.4 (9.357) out of 10 for Beaufort Hall Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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