Beaufort Hall Nursing and Residential Home

28/30 Birnbeck Road, Madeira Cove, Weston-super-Mare BS23 2BT
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9.4 30 Reviews
  • Beaufort Hall Nursing and Residential Home, Weston-super-Mare
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Care Provided by Beaufort Hall Nursing and Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Boyack Enterprises Ltd

Person in Charge

  • Rachel Herniman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (2)

Visiting

  • No set visiting hours, visitors welcome at all times but prefer to avoid meal times, to allow residents time to enjoy their food.

Parking

  • Limited parking in front of the building but there is off-street and paid parking close by.

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Beaufort Hall Nursing and Residential Home Reviews (30)

9.4

Beaufort Hall Nursing and Residential Home has a Review Score of 9.4 (9.357) out of 10, based on 10 reviews in the last 2 years.
Over all time Beaufort Hall Nursing and Residential Home has 30 reviews.

Overall Experience
  • 16
  • 7
  • 5
  • 2
  • 0
Date Published
  • 30
  • 2
  • 3
  • 10
  • 20
Reviewer Connection to Beaufort Hall Nursing and Residential Home
  • 11
  • 6
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 30, showing 21-30
Review from Alison W (Daughter of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely pleased with the care given. Very personal and professional. Everyone has been very kind and understanding in very difficult circumstances.
Reply from Marlene Raja, Manager at Beaufort Hall Nursing and Residential Home
Thank you very much for your great review. It is our pleasure to be able to help.
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Review from Donna B (Daughter of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been exceptionally supportive, caring and professional during what has been an emotionally trying time. Mum has settled and the staff are very sensitive to her needs for which I am grateful.
Reply from Marlene Raja, Manager at Beaufort Hall Nursing and Residential Home
Thank you very much for your great review - it has been our pleasure to help.
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Review from Maureen K (Daughter of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for almost three years.
I can honestly say I cannot find fault with her care or the home.
The home itself is very clean and has everything my mother needs.
The nurses who work there are wonderful, always very friendly and helpful and get on with my mother well.
Over
the years she has had opportunities for trips out, beauty and hair appointments.
There have also been numerous events and family days at the home which are very welcoming and good for the residents.
I have always found my mother well catered for and very well looked after.
Overall I am very happy with Beaufort.
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Review from V F (Daughter of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home, residents are well cared for. Good food and well respected.
Reply from Marlene Raja, Manager at Beaufort Hall Nursing and Residential Home
We would like to thank you very much for your kind comments.
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Review from Phillip (Son of Resident) published on 25 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home gives extremely good care to my father, and we could not ask for a better place for him to be.
When we are not there, you know they look after him like family.
Reply from Lizzie Toms, Director at Beaufort Hall Nursing and Residential Home
Thanks for this positive feedback.
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Review from Jenny C (Daughter of Resident) published on 25 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is 99 years old, very deaf and very set in her ways. She has been cared for very well by all the staff and management. She can be very difficult at times but that is probably due to her age. I couldn't care for her as well as the staff do and for that, I am eternally grateful.
Reply from Lizzie Toms, Director at Beaufort Hall Nursing and Residential Home
Thank you for your feedback and your positive comments about the care provided by our wonderful staff.
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Review from Janet (Daughter of Resident) published on 25 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a 2-month stay in hospital being treated for an infection last year my father was no longer able to walk, therefore his needs had changed dramatically (he was diagnosed with vascular dementia 8 years ago and had been in a 'supposedly' specialist dementia setting for 2 years prior to his hospital
admission).
While initially in the hospital it had been inferred to me that my father may not recover.
Twelve months later my father has gone from strength to strength thanks to Beaufort Hall and the care he has received there since November 2016.
What a difference, as although he has not regained his mobility he is very happy (and although Beaufort Hall is not a specialist dementia setting the support my father receives is far superior, proactive and effective than in his previous setting).
He is integrated fully with the other residents, is provided regularly with both occupational and creative activities and most importantly staff who genuinely care about him. Thank you so much.
Reply from Lizzie Toms, Director at Beaufort Hall Nursing and Residential Home
Many thanks for this feedback. It is great to know how much your father has improved and how well he has settled in with the other residents and our activities programme.
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Review from Nick (Nephew of Resident) published on 25 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I haven't visited my uncle very often but the care home workers seem conscientious, honest and caring.
Reply from Charlie Carey, Administrator at Beaufort Hall Nursing and Residential Home
Thanks so much for your review Nick.
We always have such a laugh with your uncle - he sang along into a microphone alongside a singer which came into our home this week, organised by our events…read more
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Review from Gill (Sister of Resident) published on 22 September 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
My brother has been at the home since May 2017 and has settled well and is very happy. The staff relate well to him and their care for him is very evident. They are always welcoming when I visit.
Reply from Charlie Carey, Administrator at Beaufort Hall Nursing and Residential Home
Thank you very much for your review. We welcome back any feedback and we are glad that your brother is very happy here. He filled the room with joy the other day with his infectious laugh! Take care…read more
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Review from Gill (Daughter of Resident) published on 22 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Beaufort Hall are caring, friendly and very professional.
I live overseas and rely on them to care for my mother and to keep in touch with me regarding her welfare.
I am completely confident that she is getting the best possible care.
Reply from Charlie Carey, Administrator at Beaufort Hall Nursing and Residential Home
Thank you so much for your review. We ensure your Mum is receiving the best care possible at all times. Our events coordinator is taking your Mum to a service at church, so she can meet the new…read more
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Current Review Score: 9.4 (9.357)

Overview of Review Score

The Review Score of 9.4 (9.357) out of 10 for Beaufort Hall Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.457 for Beaufort Hall Nursing and Residential Home is calculated as follows: ( (76 Excellents x 5) + (26 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 116 Ratings = 4.457
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Beaufort Hall Nursing and Residential Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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