The Ellenborough Nursing & Residential Care Home

From the moment you step through the front door, staff are friendly, helpful and full of knowledge on the workings of the home. You feel as if you are at home and I can ask for nothing better for my mum. I know she is happy and well cared for which makes me feel I made the right decision on her behalf.

I feel that the home and service is very good.

We moved our mother here after trying out 2 other homes, neither we were happy with. This home is friendly, caring, 'warm' and approachable. All of which you need when your loved one has to move into a care home. The staff are all lovely and know my Mum very well.

Really pleased so far.

My husband resides at The Ellenborough Nursing & Residential Care Home since December 2017. He has been cared for very well by all who looked after him.

We have had my mother in this care home for four and a half years and we feel very comfortable in the home with every aspect of her care. The manager is always open to any queries we might have. The staff are always relaxed and good to chat too. So we always know what is going on in the home. The lady who looks after the activities is excellent so we as a family are very happy to say to others this home is both caring and safe. My mother is happy so we are all happy.

Staff are very friendly and polite.

Nursing staff have a difficult job caring for him physically.

He enjoys the food.

My experience of the care home when visiting was very warming and welcoming. The staff appeared very professional and nothing was too much trouble. My mum was looked after as if she was one of their own.

My mum was only with you for two weeks but she was treated with dignity, kindness and respect, which was very heartwarming. I cannot express how grateful I am which the home. Thank you all from myself and my family members.

The care and attention that was given was wonderful. Full marks to everybody in the home.

Thanks a million.

My father has now also passed away and so that's why my wife and I wanted to record our opinions and say a big thank you to the manager and all the staff at Ellenborough Nursing and Residential Care Home.

Like the Ellenborough. Staff are approachable, feels homely and clean. I always feel welcome. My mom feels safe and looked after.

Staff good, caring, always kind to Mum. Always been supportive to me and my family.

Since moving to The Ellenborough Nursing & Residential Care Home, my mother-in-law is much more settled. She is well looked after and really cared for. She has put on weight and is always smartly dressed and groomed. The nurses and carers are friendly and approachable and obviously care about the residents. My mother-in-law is happier than she has been for a long time. We are delighted with the care she receives. Thank-you to all the staff.

I have been visiting friends and members of Churches here in Weston Super Mare for now over six years and have been very happy with all that I have experienced in the care of the residents.

I would like to thank everyone at The Ellenborough for looking after my mother until she passed away a few weeks ago. Mum didn’t want to end her life in hospital and the love and care she received from the staff was exceptional. Words cannot say how grateful all the family are to everyone at The Ellenborough. Mum was treated with great dignity until the end. Thank you all so very, very much.

The home is situated in the corner of an active attractive road. Which is on a bus route and near the railway station. The food and service is very good. The staff is very helpful and understanding.

Since his admission, I feel like I have got my Dad back again. He looks well cared for and when I call him he sounds happy and back to his old self. I am delighted and very grateful to everyone at the home.

They have a singer that comes in, someone to do nails and hair, exercise and bingo which makes for happy residents which everyone seems. We have been visiting mum now for 4/5 years and the standards never change. I have never had any issues with the home. Its so good to have peace of mind with my much-loved mother.

I live in Canada and having my aunt in such a good care facility takes a huge weight off my mind. I chose The Ellenborough Nursing & Residential Care Home several years ago because three unrelated persons each put the home in the top three they would recommend. She had a very bad bronchial infection in January and her care and the information related to me was above reproach. I find the staff from the manager down very helpful, caring, respectful and knowledgeable. My aunt feels very relaxed and at home at Ellenborough. I visit several times a year and am made most welcome, in the interim I receive frequent e-mails keeping me up to date on my aunt's condition.