The Ellenborough Nursing & Residential Care Home

9/11 Neva Road, Weston-super-Mare BS23 1YD
9.7 45 Reviews
  • The Ellenborough Nursing & Residential Care Home, Weston-super-Mare
Other Care Homes you may be interested in:

Care Provided by The Ellenborough Nursing & Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1025 – £1225
  • Self-Funded Residential Dementia Care: £1025 – £1225
  • Self-Funded Nursing Care: £1225 – £1525
  • Self-Funded Nursing Dementia Care: £1225 – £1525
  • RESPITE Self-Funded Residential Care: £1025 – £1225
  • RESPITE Self-Funded Residential Dementia Care: £1025 – £1225
  • RESPITE Self-Funded Nursing Care: £1225 – £1525
  • RESPITE Self-Funded Nursing Dementia Care: £1225 – £1525

These prices are only a guideline, please contact The Ellenborough Nursing & Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Ellenborough Care Ltd
  • Privately Owned

Person in Charge

  • Naomi Crofts (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (4)
Are you the Owner/Manager of The Ellenborough Nursing & Residential Care Home? View your Advertising Options

The Ellenborough Nursing & Residential Care Home Reviews (45)

9.7

The Ellenborough Nursing & Residential Care Home has a Review Score of 9.7 (9.676) out of 10, based on 7 reviews in the last 2 years.
Over all time The Ellenborough Nursing & Residential Care Home has 45 reviews.

Overall Experience
  • 36
  • 8
  • 1
  • 0
  • 0
Date Published
  • 45
  • 2
  • 6
  • 7
  • 38
Reviewer Connection to The Ellenborough Nursing & Residential Care Home
  • 23
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 45, showing 41-45
Review from Brenda W (Daughter of Resident) published on 10 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was living at Ellenborough for 4 years 3 months. Generally my mum and I were very satisfied overall. Since mum became very ill after Christmas, the care, love, respect and dignity given to mum, myself and other relatives was second to none. Helping to enable my mother to 'die a good death'.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela W (Sister of Resident) published on 9 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Ellenborough for our brother because there was an atmosphere of happiness and caring when we did our initial visit.
We were not proved wrong. Throughout our brother's time here he was treated with the utmost respect and care. The staff went out of their way to make him feel comfortable and
at home. Indeed, he did see Ellenborough as his home, and chose to end his days there, amongst the people he regarded as friends.


It was quite a difficult transition for our brother as he was only 64 years old and diagnosed with terminal cancer, needing care 24/7.


But the young, cheerful and dedicated staff at the Ellenborough made his time with them a pleasure. They spent time talking with him and cooked whatever he fancied eating....he really appreciated their attention and care.


They were also there for us, his family. We would visit every day, usually spending all day with our brother. We were embraced and made to feel completely at home. Tea and coffee was at our disposal and lunch was provided if we would have liked it.
They sympathetically discussed our brothers illness and prognosis, and gave wonderful support to us all.
I cannot stress highly enough how much we owe the management and staff at Ellenborough for making our brothers final days as comfortable and can I say, as enjoyable, as they did.
Special thanks to Manager for leading such a wonderful staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sallie M (Wife of Resident) published on 10 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of my husbands stay in the home is nothing but good. The trauma of having to put someone in a home is obviously really awful, but I need not have worried- I cannot fault this nursing home. I am currently awaiting surgery- all the staff are so caring towards me as well as my husband. They
are always happy and welcoming. My only worry is that as my husband goes deeper into dementia he may say or do something out of character and so become a liability, but at the moment everything is nothing but excellent. 5 star!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine J (Wife of Resident) published on 10 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at Ellenborough since April this year. As far as I can see he has been well looked after and treated well. He needs 24 hour care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Veronica C (Daughter of Resident) published on 21 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and staff are brilliant to my mother, I have no worries about mom being there as I know she is in safe hands and being well looked after. Thank you for all your kindness shown to mom, she couldn't be in a better place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for The Ellenborough Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.976 for The Ellenborough Nursing & Residential Care Home is calculated as follows: ( (81 Excellents x 5) + (2 Goods x 4) ) ÷ 83 Ratings = 4.976
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for The Ellenborough Nursing & Residential Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Ellenborough Nursing & Residential Care Home to verify any information. View our terms and conditions. The Ellenborough Nursing & Residential Care Home has an Basic Service - more info.