Sycamore Lodge

Lodge Lane, Nailsea, Bristol BS48 1LX
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9.7 55 Reviews
  • Sycamore Lodge, Bristol
Sycamore Lodge is bright and spacious with lots of love and laughter where the ethos is wellness, happiness and kindness to care for the individual and support the family.

It is a 78 bedded residential and nursing home in Nailsea near Bristol.

They care for people living with dementia with either residential or nursing needs from the onset of dementia to end of life. They also care for elderly persons with general nursing needs on the 18-bed nursing floor.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1302
  • Self-Funded Nursing Dementia Care: from £1463
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1398
  • RESPITE Self-Funded Nursing Dementia Care: from £1563

These prices are only a guideline, please contact Sycamore Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Barry O'Driscoll (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (78)
  • Single Rooms with Ensuite Wet Room (78)

Sycamore Lodge Reviews (55)

9.7

Sycamore Lodge has a Review Score of 9.7 (9.711) out of 10, based on 22 reviews in the last 2 years.
Over all time Sycamore Lodge has 55 reviews.

Overall Experience
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Date Published
  • 55
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Reviewer Connection to Sycamore Lodge
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Total of 55, showing 21-40
Review from N B (Granddaughter of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Where to start? On behalf of the the whole family, we can't thank the staff at Sycamore Nailsea for all their kindness, support and care, not only towards my Grampa but to all of those who visited especially my dear Gran who was there every day. Your work is extremely commendable. Each of you should
take great pride in the strong caring humans you are. For all you have done and for all you do - Thank you.
Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you so much for leaving us this kind review. On behalf of all of the team here at Sycamore, it is a privilege to be able to provide this care for you and your family. Your lovely comments will be passed on.

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Review from Terry J (Husband of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sycamore Lodge care home is a home to be proud of, I highly recommend it.
On behalf of my wife, I wish to express to all our sincere gratitude for the professional care, our general well-being, helpful kindness- just listening etc. that we have experienced. In addition, you are fortunate to have exceptional
Sycamore people who in many instances have acted so kindly in many ways above and beyond the call of duty.
Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

This is such a lovely review to read. The whole team feel privileged to be able to provide a safe, loving home for your wife. Your kind words will be passed on.

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Review from C G (Daughter of Resident) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, I am happy with the care my mother receives at Sycamore Lodge. The staff are very friendly and always have a smile for me and Mum when I visit. My only complaint is the way my mum's clothes in her chest of drawers are just crumpled up and not folded in an orderly fashion. Also, her chest of
drawers are very old and tatty. Her room is kept very clean and the bathroom is always clean.
Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

We are pleased to hear that you are happy with your mum's care here with us at Sycamore Lodge. Your feedback will be passed on to the rest of the team.

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Review from J D (Daughter of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are good and are always there when needed.
Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thanks for leaving us a review; we really appreciate it.

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Review from Angela W (Wife of Resident) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been very well looked after at Sycamore Lodge.
The team are wonderful.
Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for taking the time to leave us a review; we really appreciate it.

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Review from Shirley G (Wife of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first experience in a care home for my husband. I was pleasantly surprised by the care and attention he received as he was bedbound.
He received good humour and respect at all times, and as a visitor every day to him, I was welcomed by the staff.
The food consistency was tailored to his particular
need.
Medical attention was always available.
Entertainment was organised.
Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for taking the time to leave us a review. We appreciate all of your kind comments about our service and our team; it really means a lot to us here at Sycamore.

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Review from Tim F (Husband of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that the overall care given to my wife has been very good, and would recommend this care home to any other service user.
Her general well-being has improved since she has come here, as I am able to visit her more frequently.
She doesn't want to move into another care home!
Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for leaving us such a lovely review; we really appreciate it. Your kind words will be passed on to the whole team.

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Review from Alison M (Wife of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was transferred from the hospital to the home in August 2022. He was receiving end-of-life care. The overall care is good, and the nursing input is excellent, with the excellent support of local paramedics and subsequent numerous visits to A&E - all excellent. My husband has improved and
is now stable, and I believe the excellent support of the home and community services has supported this improvement.
Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thanks for your review; this is great news. Our wonderful team strive to achieve the best quality of care for our residents and is so pleased to hear this. Your kind words will be passed on to everyone here at Sycamore.

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Review from B F (Wife of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Medical staff, first class, professional and very kind.
Office ladies are extremely helpful and friendly.
The furniture in the bedroom looks warn and tied and needs attention.
The accents of some agency staff can create a barrier to effective communication with some residents, which leads to safety
issues in some situations.
Overall, I have nothing but praise for the care and kindness of the full-time staff at Sycamore Lodge.
Reply from Barry O'Driscoll, Home Manager at Sycamore Lodge

Thank you for your kind words. Your feedback will be passed on to our wonderful team.

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Review from D B (Son of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into Sycamore Lodge last September (20) and her care has been excellent. All staff I have had contact with are cheerful and polite. Mum is kept busy with loads of activities to keep her alert and contented.
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Review from A H (Husband of Resident) published on 2 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy for my wife, she is with the best.
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Review from Linsey B (Daughter of Resident) published on 22 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been living at Sycamore Lodge for the past ten years, and I would like to say how grateful we are to all of the staff for their friendly and professional service.
The staff love the residents and it shows, my dad always smiles when they come to talk to him. They are part of his family now.
During Covid-19, it’s been wonderful that we get a weekly video call from dad or when possible a socially distanced visit.
When mum died last year, the staff brought dad out to put a rose in the hearse, which was beautiful and brought many tears. And some staff came to Mum’s funeral to represent dad.
The staff go above and beyond their duty. Thanks, everyone!
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Review from Lynne C (Daughter of Resident) published on 22 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has been in Sycamore Lodge since July, she has settled in very well and says that she is happy. The staff make time for Mum, and she joins in with the activities. There are no problems with calling to find out how Mum is and talking to Mum on the phone. During these difficult times with covid
19, we were able to have visits and kept within the 2-meter distance. I am very happy to know that Mum is being well looked after and is being kept safe.
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Review from Louise P (Daughter of Resident) published on 14 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in this home for about a year now. The staff are brilliant with him, he loves them all, they are all so good with him. All my family would like to thank them for being so kind to my father.
COVID has been horrid for us all, but more so for the wonderful staff of Sycamore House,
who at these difficult times have still managed to keep us in touch by video call every week without fail. Thank you all so much.
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Review from Marie S (Wife of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband who suffers with dementia is very well cared for in a loving and professional nursing home. Good care in constant provided by staff who listen to both residents and family needs.
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Review from P E (Wife of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An extremely enjoyable Valentine's celebration meal. Relatives could take down their partner to participate in an evening meal. The room was delightfully decorated and the atmosphere joyful. An excellent 3-course meal provided by the chef and good support form the carers. A real highlight of the year.
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Review from S M (Wife of Resident) published on 6 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management and activities staff put a lot of effort into making a special evening event for couples on Valentines Day. Dining room decorated with balloons and roses, candles and chocolates. The chef excelled with a delicious three-course meal and only for a cost of £5. It gave me an opportunity to share
a special time with my husband.
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Review from R K (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was receiving end of life care at Sycamore Lodge due to being diagnosed with terminal cancer. He spent nearly 2 weeks at Sycamore Lodge. We as a family couldn't ask for anything more. Staff were kind, caring and professional and met my dad's needs when asked by himself and us as a family.
We sat with him from 8 am-11 pm every day and even saw the New Year in with him. Staff were more than happy with this even allowing dogs to visit.
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Review from S T (Daughter of Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Dad has recently moved to residential dementia from the ground floor. We were pleased with the transition, particularly in how the staff have related to my Dad and his needs. He has settled really well and appreciates the staff for the care and attention they have given my Dad.
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Review from Ian I (Son of Resident) published on 2 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Sycamore Lodge for over two years now and the change in her calmness (for the better) is staggering!
All of the staff that I have met have been friendly, chatty and always have time for the residents.
The home is warm, clean, there is plenty of light and has a lot of activities
for the residents to keep their minds occupied.
I really haven't got a bad word to say about Sycamore Lodge, and I strongly recommend the home as a great place for those who need it.
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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Sycamore Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.711 for Sycamore Lodge is calculated as follows: ( (186 Excellents x 5) + (54 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 249 Ratings = 4.711
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sycamore Lodge is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Barry

Barry O'Driscoll

Job Title: Service Manager Joined: 2021

Barry qualified as a Mental Health Nurse in 2005. Prior to qualifying, from 2010, Barry worked across Acute and PICU settings as a staff nurse and manager and moved to the independent sector in 2008 working in a variety of quality and managerial roles. Throughout this time Barry had responsibility for a variety of setting including personality disorder, PICU, forensic pathways as well as social care environments including learning disability and nursing homes.


Barry joined Shaw healthcare in Oct 2021 taking up the role of Registered Manager at Sycamore Lodge. Barry is passionate about excellent service delivery and enhancing the care experience for our residents and families. Barry is also focused on staff engagement and experience believing that good care is only possible with a consistent and engaged staff team.


Barry is passionate about patient-centred care and multidisciplinary work to achieve the best outcomes for patients in our care.

Lauren

Lauren Julyan

Job Title: Deputy Clinical Manager Joined: 2022

Experienced manager, Commenced nurse training in 201 and post qualifying has worked in a variety of settings within the care home sector. Joined the team in March 2022 and has responsibility for managing our Nursing Dementia and Pathway 3 beds within the home. Lauren is passionate about clinical standards within nursing homes and palliative care.

Norica

Norica Irimia

Job Title: Deputy Manager Joined: 2021

Norica joined the team in November 2021 and has responsibility for managing the residential service, Norica provides a lot of mentorship and supervision to our new starters and is currently working towards qualifications within the leadership and managerial field.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sycamore Lodge to verify any information. View our terms and conditions. Sycamore Lodge has an Enhanced Service - more info.